TEAM MATURITY MATRIX

EVALUATE YOUR TEAM IN LEVEL 1 (ADHOC) TO LEVEL 5 (SELF NAVIGATING)

Team Maturity Matrix
No Aspect Level 1 Adhoc Level 2 Level 3 Level 4 Value Level 5 Self
functional Managed adding navigating
1 Participation 50% of 75% of 100% of 100% Voluntary
members only members members attendance participation
participate or attend attend though and 100%
attend meetings and meetings and Participation is attendance
meetings participate in part pâté in voluntary and though
discussions activities not mandated. activities are
outside office
hours.
2 Identity Team has no Team has a Team has a Team has a Team has a
identity apart name and charter which charter and its charter which
from the list of some common states its goals objective is is signed by
members and identity for its and objectives. aligned with the every member
their roles people. orgnisation's and is signed
purpose. off by the CEO.
3 working style Individuals Individuals individuals When the team The team is
argue out their group into discuss on discusses one entity
positions and functional issues but lack issues are when it comes
want the group background consensus on discussed from to decisions
to conform to and weigh from decisions team point of and takes up
their ideas. the functional view and implementation
point of view decisions are wherever
taken by the possible.
management
4 Responsibility Team Team members Team Tem charter Team
members do do what is told members have has got the members have
not take even to them specific roles roles and joint
minimum and responsibilities responsibilities
responsibilities responsibilities defined and and back up
but informal people go others when
according to it. they are
unable to work.
5 Authority No one has Tem leader has Some Authorities are Leadership
any authority. all authority members in spelt out to all also changes
the team wield and every and so
authority but in member has authority gets
a subtle way. some amount distributed.
of authority
6 Communicatio Only Minutes Communication Routine Communicatio Channels of
n of meeting in case of communication n is both formal communication
escalation of exists between and informal change as per
issues. members. and of high the need of the
frequency hour and the
response is
same.
7 Empathy People come People enquire Team Team members Team
together only about each members have care for each members
for tasks other when a genuine other and try to standby each
work is affected affection and solve the other at all
concern for partner's times.
each other problems

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 TEAM MATURITY MATRIX
EVALUATE YOUR TEAM IN LEVEL 1 (ADHOC) TO LEVEL 5 (SELF NAVIGATING)
No Aspect Level 1 Adhoc Level 2 Level 3 Level 4 Value Level 5 Self
functional Managed adding navigating
8 Capabilities Below the sum equal to the Competences Team has Team identified
total of total of members produced new
competences competences of have improved additional competences
of members members while working competences required and
as a team as demanded improved upon
by the them on its
challenges own.
9 Innovation Does not exist Some flashes Innovation Innovation is Team sets a
of innovation limited to the deployable new practice
area of organization
expertise of wide
the members

10 Agility Team is not Time wise the Team is able to Team saves Team is
flexible and it team is agile. simplify the time and constantly
goes in the ways of refines the looking for
same path working processes as it improvising the
proceeds solutions.

Method of evaluation:

1. Observe the team as it works and observe the members during the meetings.
2. Consider the aspect one by one and mark the band which describes the status of the
team closest.
3. The evaluation is all about the people and the team process and no attempt is made to
judge the results of the team work. This is entirely a different subject.
4. Score all the aspects and consider the median score. (Median is the half way score
when you write the scores in the ascending order.)
5. This describes the current maturity of the team.
6. When the team score on maturity is less than 3, the team can be entrusted with small
improvement projects or decisions which are non-critical but cannot be expected to
come up with major breakthroughs.
7. When the team maturity score is 3 or more than 3, the team can really be entrusted
with important decisions.
8. For organizations who are doing six sigma GB projects, this is a good tool as many
(literature puts the figure as 70%) projects are getting abandoned or completed with
less than expected results as the team is not cohesive.
9. For other oganisations which have self directed teams, Quality circles or CFTs, do this
assessment once a year and find out how many teams are in level 3.
10. This will trigger the efforts for team building and putting the basic processes in place
before expecting results.
11. For HR departments and trainers, this tool provides an opportunity to set targets on
team functioning and validate their approaches.
12. In Malcolm Baldrige award, the tool will be relevant for category 5 Item 5.1 a and
5.1 c. Results can be presented in category 7.4. (Ref:MBNQA 2008)

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