Lync 2010 Top New Features - Presentation Transcript 1. Top New Features in Microsoft Lync 2.

Microsoft LyncConnecting people in new ways, anytime, anywhere Quick adoption through Ease of use and Microsoft Office Reduces cost through converged communications Ease deployment through interoperability and extensibility Instant Messaging and Presence Audio, Video, Web Conferencing Enterprise Voice and Telephony 3. Redesigned Client Lync 2010 Provide best-in-class end user experience and drive adoption Key Features Contact Cards Unified Contact Store Activity Feeds Fast Search Skill Search Frequent Contacts Conversation View Social Connector Location Features Office & SharePoint Integration 4. Unified Conferencing Enhanced audio, video and web conferencing experience for simple collaboration Key Features Single client Join reliability PSTN conferencing features Rich collaboration experience Panoramic HD video Reach client Infrastructure consolidation 5. Enterprise Voice Client Improvements The power of digital communication at your workplace Key Features Enhanced phone experience Voicemail access Private line Call delegation Call quality notification Call park Device transfer 6. Enterprise Voice Server Improvements The power of digital communication at your workplace. Key Features Survivable branch appliance Data center resiliency Call admission control Announcement service Media bypass E-911 for North America

Malicious call tracing Response group improvements 7. Enterprise Voice - PBX Deployment & Interop Scenarios Lync Server 2010 offers customers multiple options to experience voice 8. Rich Tool Set Across Manageability Life Cycle Datasheets Product overview Pre-Planning SCOM 2007 R2 pack+ Monitoring Server+ Synthetic Transactions* CS 14 Planning tool Planning Guides Planning Monitoring Lync Server Control Panel* PowerShell* Role Based Access Control Server Draining Central Management Store Topology Builder* Setup (Local)* Migration tools (PowerShell)* Deployment Administration * new in Lync Server 2010 + significant enhancements in Lync Server 2010 9. Manageability - Deployment Investments increase performance and reduce total cost of ownership Key Features Standard and Enterprise Editions Reduced # of server roles Server colocation enhancements Central Management Store Planning Tool + Topology Builder DNS Load Balancing 10. Manageability - Administration Investments increase performance and reduce total cost of ownership Key Features Lync Server Control Panel PowerShell Role Based Access Control Server Draining Virtualization Support Enhanced monitoring & archiving 11. Devices Partner Ecosystem Provide customers a wide range of price points and end point form factors that meet their communication needs anywhere, whether at home, in the office or on the road. Larger device partner ecosystem Optimized for Lync 2010 Wide range of devices for multiple needs Expanded IP Phone portfolio Information Workers Common Area

Key voice RFP features support Support for analog devices 12. High Polycom CX3000 $ Mid Polycom CX700 Polycom CX600 Aastra 6725 iP Location Polycom CX500 Aastra 6721 iP IW desk (High) IW desk (Low) Common Area Conference Room Lync Server 2010 IP Phone Portfolio 13. Devices IP Phones Low cost phones for information workers Key Features Multi language support Contact Card Search Call Transfer Calendar Integration Meeting Join Device management Improved monitoring Improved troubleshooting 14. Lync Server Interoperability Investments & Partnerships 15. Open Interoperability Program Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services Direct SIP: Gateways and IP PBXs 16. Open Interoperability Program Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services SIP Trunking Services 17. Unified Communications Interoperability Forum Non profit vendor alliance formed in April 2010 Open to all UC hardware, software vendors, service providers and network operators Mission - To enable interoperability of UC scenarios based on existing standards Founders Contributors 18. Extensibility Lync 2010 Managed API (client) Key Features Fully managed .NET API Integrate Lync experience with LoB apps Enrich conversations with context Extend Lync capabilities Customize the Lync client UI Drag and Drop feature integration Supports WPF and Silverlight Managed API to access all Lync capabilities for custom applications

19. Extensibility UCMA 3.0 (server) A robust, secure, extensible and scalable platform to fit custom needs Key Features .NET 3.5 SP1 based multi-layered managed API Communicate more effectively with context Reduce human latency Enable Anywhere Access Zero royalty redistribution licensing model Trusted conferencing user model Support supervisor scenarios Back to Back User Agent support Web click to call/chat 20. Next Steps Download the Lync Server 2010 Release Candidate Learn more about Lync at www.microsoft.com/lync Go deeper on Lync in the Microsoft TechNet library Find a Lync Partner Sign up for a free trial of the online service

SUPPORTED IP-PBXS FOR MICROSOFT LYNC SERVER 2010 The following IP-PBXs are supported by Microsoft but have not gone through the formal UCOIP qualification process nor was the testing requested by the vendor. Sufficient internal testing has been performed by Microsoft such that specific configurations are supported by Microsoft (where applicable with known limitations). These configurations utilize the commercially available production SIP trunk interface of the IP-PBX vendor but may not be supported by the IP-PBX vendor. In addition, IP-PBX vendor-provided complete documentation for installation and set-up, release notes, or documented support processes may not be available. Wherever possible, Microsoft will endeavor to provide documentation for installation and set-up. IP-PBX Vendo r Alcatel Lucent Configuration Notes: 1. On Lync Mediation Server, Media Bypass, RTCP and OmniPCX Dire R9 Enterpris e OXE ct SIP .1 Tested Product Supported Configuration Software Version Tested

REFER are set to disabled. Testing found Media Bypass does not work for inbound calls, REFER is not supported and

IP-PBX Vendo r

Tested Product

Supported Configuration

Software Version Tested

Alcatel does not send RTCP messages. Known Limitations: 1. When Lync user initiates a call to PBX or PSTN endpoint

and subsequently places the call on hold, they will receive the error "call could not be put on hold" with the Lync client muted. Afterwards, the Lync client cannot be unmuted. 2. When a Lync user performs a Blind transfer of a PBX or PSTN call to another PBX, PSTN or Lync number, if the transfer target doesn't answer, the call cannot be recovered to the original call. If the transfer completes, the local PBX phone will still show connected to the first Lync user 3. When an call is ringing to a Lync user, the caller (either on an Alcatel station or a PSTN line routed through the PBX) will not get a ring-back tone. 4. 5. Comfort noise generation is not supported. As a result, When a Lync user declines a PSTN call routed from comfort noise is not played on Microsoft Lync. some PSTN trunk configurations, the PSTN caller does not get disconnected, and instead will start to hear Ring-Back. 6. Because Alcatel sends a 502 message for a T1 line out

of service or disconnected instead of a 503, failover to an alternate route will not function. Avaya Communications Manager SIP Enablement Services Configuration Notes: 1. On the Avaya IP-PBX, the configuration requires setting Direct SIP 4.0

"Alternate Route Timer(sec)" value from default of 10 sec to 30 sec. The configuration should show "Alternate Route Timer(sec): 30" in the corresponding SIP signaling group.

IP-PBX Vendo r 2.

Tested Product

Supported Configuration

Software Version Tested

On Lync Mediation Server, Media Bypass and REFER are

set to disabled. Testing found Media Bypass does not work for inbound calls and REFER is not supported. Known Limitations: 1. When a Lync user transfers a PBX call to another PBX

user, the local PBX phone will still show connected to the first Lync user. 2. When an call is ringing to a Lync user, the caller (either on an Avaya station or a PSTN line routed through the PBX) will not get a ring-back tone. This issue has been resolved by Avaya with the 5.x software releases. 3. Comfort noise generation is not supported. As a result,

comfort noise is not played on Microsoft Lync. Cisco Cisco Unified Communications Manager Direct SIP UCM 4.2 20004-4a UCM 6.1.3.2000-1 UCM 7.1.3.10000-11 Configuration Notes: 1. On the Cisco IP-PBX, configure MTP to enabled and

PRACK to disabled (the default for PRACK). The PRACK message sent by CUCM 4 is malformed by missing the MAXFORWARDS header. 2. On Lync Mediation Server, Media Bypass is set to enabled. RTCP and REFER are set to disabled, as Cisco doesn't send RTCP messages and REFER is not supported by this IP-PBX. Known Limitations:

IP-PBX Vendo r

Tested Product

Supported Configuration

Software Version Tested

1.

When a Lync user transfers a PBX call to another PBX

user, the local PBX phone will still show connected to the first Lync user. 2. Comfort noise generation is not supported. As a result, comfort noise is not played on Microsoft Lync. 3. When a Lync user configures call forward or simul-ring

to a PSTN IVR number, the calling party will not hear early media played from the IVR. For more information on Direct SIP Configurations with Lync Server, please see: PSTN Connectivity Components. Vendor Audiocodes Qualified Device Mediant 1000 SBA Qualified Firmware SBA 1.1.8.21, GW 6.00A.033.005 Audiocodes Mediant 2000 SBA SBA 1.1.8.21, GW 6.00A.033.005 Dialogic DMG4000 SBA SU4, SIPControl 2.5, Diva System Release 9.5 WIN Ferrari electronic AG HP Survivable Branch Communication zl Module NET UX2000 SBA Version: 4.0.7577.0, Gateway Version: 1.0.1.194 Carrier BT Global Services Global Crossing BT Onevoice SIP Trunking Services Service Name SBA 1.0.5, GW: 3.0.3 OfficeMaster SBA 3.3

Interoute Verizon Business Compan Service y 911 Enable Name U RL Emergency Routing Service

InterouteOne IP Trunking Services

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