FeaturearticleFeaturearticle 1. Introductio. Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Padd. Fall. Theauthor Padd. Fall.

i. Managin. Directo. an. Co-founde. o. iOr. Ltd. Basingstoke. UK. E-mail. Paddy_Falls@iOra.co. Keywords Software. Informatio. services. CD-ROM. Electroni. publishin. Abstract Discusse. th. disadvantage. o. CD-ROM. an. th. We. fro. th. perspectiv. o.

professiona. informatio. distributor. an. propose. a. alternativ. solution. CD. ROM. canno. easil. b. update. i. . timel. an. cost. effectiv. way. wherea. th. We. compromise. qualit. o. graphics. soun. an. video. Th. informatio. bottlenec. cause. b. th. Interne. i. predicte. t. ge. worse. addin. t. th. problem. Bespok. hybri. CD. whic. allo. updatin. o. som. CD-RO. file. b. downloadin. fro.

th. Interne. o. t. th. loca. har. dis. als. hav. limitations. . ne. softwar. product. SoftCD. overcome. th. problem. o. bespok. hybri. CD-ROMs. whil. retainin. thei. advantages. I. i. identifie. a. usefu. an. cost-effectiv. fo. situation. wher. ther. i. . relativel. hig. volum. o. volatil. data. Potentia. market. ar. see. a. remot. busines. support. business-to-busines. referenc. informatio. an. computer-base. trainin.

updates. Electronicaccess Th. curren. issu. an. ful. tex. archiv. o. thi. journa. i. availabl. a. http://www.emerald-library.co. Ne. Librar. Worl. Volum. 10. . Numbe. 115. . 200. . pp. 20220. . MC. Universit. Pres. . ISS. 0307-480. . fundamenta. dilemm. face. b. today'. professiona. informatio. distributor. i. whethe. t. us. CD-RO. o. We.

sit. o. both. Th. CD-ROM. an. it. successo. DV. (Digita. Versatil. Disk). hav. th. capacit. an. performanc. t. suppor. th. quantit. an. qualit. o. multimedi. demande. b. today'. eve. mor. sophisticate. market. However. th. CD-RO. ha. on. fundamenta. fla. . i. canno. easil. b. update. i. . timel. an. cost. effectiv. way. Ever. majo. CD-RO. publishe. ha. hi.

o. he. ow. persona. horro. stor. o. shippin. . CD-RO. publicatio. onl. t. fin. ou. . da. late. tha. ther. ha. bee. som. error. Th. telephon. o. contac. detail. i. . documen. o. th. C. ma. b. wrong. o. th. CEO'. openin. vide. addres. mention. th. company'. ne. vice-presiden. o. marketing. bu. unfortunatel. sh. no. work. fo. thei. competitors.

Th. alternativ. t. CD-RO. i. th. We. wit. it. instan. updatabilit. an. worldwid. access. Unfortunately. fo. man. professiona. multimedi. developer. th. We. i. see. a. . ste. backwards. Fo. . We. sit. th. qualit. o. graphics. soun. an. vide. ha. ha. t. b. compromise. t. mee. th. sever. limitation. o. today'. Interne. performance. Th. proble. i. commonl. know. a.

th. ``Worl. wid. wait''. o. i. yo. ar. a. informatio. provide. i. i. th. ``informatio. bottleneck''. Th. demand. fo. multimedi. hav. cause. th. amoun. o. thi. typ. o. informatio. t. grow. bu. unfortunatel. th. Interne. ha. becom. . bottlenec. tha. prevent. th. bul. o. thi. informatio. fro. bein. delivered. Th. solutio. adopte. b. th. mor. advance. multimedi. developer.

ha. bee. th. ``bespok. hybri. CD''. . bespok. hybri. C. i. . C. publicatio. whic. contain. softwar. writte. b. th. developer. whic. allow. som. file. o. th. CD-RO. t. b. downloade. fro. th. Interne. t. th. loca. har. disk. Thes. downloade. file. ar. the. use. instea. o. th. correspondin. file. o. th. CD-ROM. Th. hybri. C. solutio. offer. th. bes.

o. bot. world. . hig. qualit. multimedi. fro. th. CD-ROM. an. updatabilit. fro. th. Internet. However. bespok. hybri. CD. als. hav. thei. drawbacks. The. requir. th. multimedi. developer. t. hav. th. softwar. expertis. t. implemen. comple. networ. software. Thi. extr. specialise. developmen. add.

Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Ne. Librar. Worl. Padd. Fall. Volum. 10. . Numbe. 115. . 200. . 20220. significantl. t. th. overal. cos. o. creatin. th. CD-ROM. Anothe. drawbac. o. an. bespok. solutio. i. tha. th. developer. hav. t. choos. i. advanc. whic. file. ar. updatable. an. sometime. th. fil. tha.

need. t. b. update. i. no. updatable. . fina. disadvantag. o. bespok. solution. i. tha. som. o. th. file. tha. ma. nee. t. b. update. ar. ver. large. fo. example. . read-onl. database. an. th. tim. t. downloa. . ne. cop. o. th. databas. fro. th. Interne. coul. b. hours. SoftCD. fro. Britis. compan. iOr. Lt. (www.iOra.com). i.

. softwar. produc. whic. offer. a. alternativ. t. bespok. hybri. CD-ROMs. SoftC. retain. th. advantage. o. bespok. hybri. C. solutions. an. overcome. thei. majo. disadvantages. SoftC. contain. al. th. necessar. networ. softwar. require. t. downloa. update. fro. th. Internet. Becaus. SoftC. work. a. th. fil. syste. leve. i. work. wit. an. Window. applicatio. o. fil. type. an. require. n. change.

t. th. applications. Finall. SoftC. handle. larg. file. b. onl. downloadin. th. part. o. th. file. tha. hav. changed. Thi. articl. provide. backgroun. t. th. Worl. Offic. Era. discusse. technolog. trend. i. dat. storag. an. th. Interne. tha. affec. performanc. o. informatio. distribution. an. provide. a. overvie. o. SoftC. whic. i. . general-purpos. hybri. C. solution. Th. day.

o. th. C. ar. no. a. numbere. a. man. ha. predicted. 2. Th. Worl. Offic. er. I. th. sam. wa. a. th. microprocesso. cause. u. t. ente. . ne. computin. er. i. th. earl. 1980s. th. Interne. i. bringin. u. int. . ne. computin. er. fo. th. nex. millennium. Th. ne. devic. i. . mobil. device.

fro. notebook. dow. t. smar. phones. Thes. devices. togethe. wit. wireles. networ. technology. wil. fre. everyon. fro. th. nee. t. b. connecte. vi. . wir. t. eac. othe. (se. Figur. 1). Jus. a. th. deskto. machine. o. th. 1980. di. no. replac. th. bac. offic. servers. thes. ne. mobil. device. wil. no. replac. deskto. computers. Instea. thes. ne. device. heral.

th. beginnin. o. . ne. computin. er. wher. ther. wil. b. ne. machin. architectures. ne. operatin. systems. ne. networ. protocols. ne. application. an. services. Thi. wil. enabl. ne. companie. t. challeng. th. existin. marke. leaders. Wit. th. technica. an. marke. leadershi. o. th. Europea. Figur. . Th. Worl. Offic. er.

mobil. telecommunication. companie. ther. i.

ever. chanc. tha. th. ne. dominan. companie. ca. b. European. T. achiev. leadershi. i. thi. ne. era. companie. wil. hav. t. overcom. som. o. th. technologica. limitation. o. th. Internet. o. whic. th. mos. significan. i. performance. 3. Performanc. limitation. o. th. Interne. 3.. Bandwidt. an. storag. trend. W. ar. promise. b.

th. veste. interest. supportin. th. rapi. deploymen. o. th. Interne. tha. it. performanc. problem. wil. b. solve. wit. th. nex. technologica. advancement. Thes. ar. simila. t. th. claim. tha. mor. lane. o. th. M2. motorwa. aroun. Londo. wil. remov. traffi. congestion. A. wit. th. M25. th. Interne. suffer. fro. th. proble. tha. deman. fo. i. i. exceedin. it. abilit. t.

ad. th. additiona. capacity. an. th. ne. resul. i. tha. withou. ne. hardwar. i. get. slower. Figur. . illustrate. tha. th. deman. fo. storage. exemplifie. b. th. growin. storag. Figur. . Storag. capacit. i. growin. faste. tha. bandwidt.

Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Ne. Librar. Worl. Padd. Fall. Volum. 10. . Numbe. 115. . 200. . 20220. capacit. o. CD-ROM. an. DVDs. i. growin. faste. tha. th. spee. o. th. Internet. Storag. deman. i. primaril. bein. drive. b. deman. fo. highe. qualit. an. greate. quantitie. o. multimedia. Digita. subscribe. lin.

(DSL. technolog. ha. i. theor. th. capacit. t. delive. Interne. speed. o. eigh. megabit. pe. secon. ove. coppe. wire. However. th. realit. i. tha. i. i. ver. unlikel. tha. DS. technolog. wil. delive. mor. tha. 38. kilobit. pe. secon. t. an. significan. percentag. o. Interne. user. unti. sometim. afte. 2002. Th. reason. fo. thi. ar. . combinatio. o. technica. limitation.

o. DSL. lac. o. agree. standard. fo. DS. an. th. through-pu. limitation. o. th. Interne. itself. Th. conclusio. t. b. draw. i. tha. th. informatio. bottlenec. cause. b. th. Interne. wil. ge. worse. Th. saviou. o. th. Interne. ma. i. fac. b. th. humbl. CD-ROM. Th. CD-ROM. abl. supporte. b. ne. hybri. C. technolog. suc. a. SoftCD. ca.

combin. wit. th. Interne. t. delive. larg. volume. o. dat. t. information-hungr. businesse. an. kee. i. u. t. date. 3.. Th. speed-of-ligh. proble. Bandwidt. i. no. th. onl. performanc. limitatio. tha. affect. th. Internet. Eve. i. w. ha. infinit. bandwidt. ther. woul. stil. b. a. eve. mor. fundamenta. limitatio. tha. woul. hav. . ver. noticeabl. effec.

o. th. performanc. o. th. Internet. Tha. limitatio. i. th. spee. o. light. whic. i. approximatel. 300,00. kilometre. pe. second. Bil. Gate. ha. investe. i. Teledesi. . . se. o. lo. orbi. satellite. whic. wil. provid. . wireles. communicatio. networ. tha. span. th. world. Conside. wha. woul. happe. i. Bil. wer. givin. . PowerPoin. presentatio. i. London. wher.

th. PowerPoin. presentatio. wer. locate. o. . serve. i. Redmond. an. connecte. vi. Teledesi. satellite. (se. Figur. 3). Networ. analysi. o. th. numbe. o. message. neede. t. b. sen. t. displa. th. firs. scree. o. . larg. PowerPoin. presentatio. show. tha. typicall. 1,00. message. woul. hav. t. b. transmitte. betwee. Londo. an. Redmond. Eve. i. th. bandwidt. wa. infinite. eac.

messag. ha. . round-tri. time. know. a. latency. tha. i. dependen. o. th. spee. o. light. Doin. som. simpl. mathematic. show. tha. th. minimu. tim. Bil. woul. hav. t. wai. fo. th. firs. slid. t. appea. i. . minut. 3. seconds. . rathe. embarrassin. delay. Figur. . Th. speed-of-ligh. proble.

T. overcom. th. limitation. o.

bot. bandwidt. an. latenc. i. i. necessar. t. mov. th. majorit. o. th. informatio. close. t. wher. i. i. bein. accessed. . combinatio. o. C. medi. an. replicatio. technolog. ca. b. use. t. achiev. this. 4. SoftC. . . hybri. solutio. 4.. Wha. i. SoftCD. SoftC. work. wit. set. o. informatio. know. a. publications.

. publicatio. i. typicall. . whol. CD. bu. i. coul. als. b. . folde. whic. ca. b. o. . har. dis. o. . CD. SoftC. ha. tw. softwar. components. th. SoftC. Publishe. an. th. SoftC. Client. SoftC. Publishe. compare. tw. version. o. . publication. identifie. whic. file. ar. different. an. whic. part. o. th. modifie. file. ar. no. presen. anywher.

i. th. existin. publication. SoftC. the. generate. a. ``amendmen. file'. tha. contain. . compresse. versio. o. thes. changes. Thi. amendmen. fil. i. al. tha. need. b. e-maile. o. downloade. fro. . networ. serve. o. We. site. Th. amendmen. file'. decompresse. content. ar. store. o. th. SoftC. Client'. har. dis. an. use. t. mak. th. origina. C. appea. t. hav. bee.

physicall. update. (se. Figur. 4). SoftC. 2.. support. Window. 95. Window. 9. an. Window. N. fo. bot. th. SoftC. Clien. an. SoftC. Publisher. Th. SoftC. Clien. ha. n. minimu. memor. requirement. althoug. 1. megabyte. i. recommended. SoftC. Publishe. require. sufficien. memor. t. suppor. th. amoun. o. informatio. bein. published. Fo. CD-ROM. wit. u. t. 64. megabyte. o. data.

. minimu. memor. requiremen. fo. SoftC. Publishe. i. betwee. 3. an. 6. megabytes. Fo. DV. drive. wit. mor. tha. 64. megabytes. .

Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Ne. Librar. Worl. Padd. Fall. Volum. 10. . Numbe. 115. . 200. . 20220. Figur. . Ho. SoftC. work. C. simpl. appear. t. b. updated. Th.

minimu. o. 12. megabyte. o. memor. i. recommended. 4.. Epsilo. technolog. Th. secre. t. SoftCD'. updat.

performanc. i. it. Epsilo. technolog. (paten. pending). whic. i. primaril. implemente. b. th. SoftC. Publisher. Fo. example. i. . larg. PowerPoin. presentation. i. jus. on. o. tw. slide. ar. change. an. th. presentatio. i. save. unde. . ne. name. the. onl. th. part. whic. ar. differen. fro. th. ol. fil. wil. b. include. i. th. amendmen. file. Conside.

th. statistic. give. i. Tabl. . fo. . ne. versio. o. . ``Sale. CD''. Th. salesperso. need. t. downloa. jus. 16. kilobyte. i. orde. t. hav. . completel. up-to-dat. sale. CD. A. . kilobyte. pe. secon. thi. woul. tak. les. tha. . minut. t. download. Withou. SoftC. the. woul. hav.

ha. t. downloa. . complet. ne. imag. o. th. ne. sale. C. whic. woul. hav. take. 2. hours. So. i. thi. case. SoftC. i. 2,43. time. faster. Th. secon. uniqu. par. o. Epsilo. technolog. i. implemente. b. th. SoftC. Clien. whic. use. ``fil. syste. interception'.

t. caus. th. CD-ROM'. content. t. appea. t. hav. bee. updated. Th. advantage. o. thi. ar. eas. o. us. an. applicatio. compatibility. Th. eas. o. us. advantag. i. tha. th. en. use. doe. no. hav. t. understan. SoftC. t. us. it. th. Tabl. . Exampl. Epsilo. statistic.

Publicatio. nam. Sale. C. Numbe. o. file. i. th. ne. publicatio. 75. Siz. o. file. i. th. publicatio. 40. megabyte. Numbe. o. change. file. 7. Siz. o. change. file. 9.2. megabyte. (44:1. Siz. o. change. 52. kilobyte. (18:1. Siz. o. amendmen. fil. 16. kilobyte. (3:1. Epsilo. facto. 2,430:. compatibilit. advantag. i. tha. application. d. no. hav. t. b.

change. t. handl. som. file. o. th. CD-RO. an. som. file. o. th. har. disk. SoftC. make. i. appea. tha. al. th. file. ar. o. th. CD-RO. an. s. al. application. wil. wor. withou. th. nee. fo. expensiv. recoding. 4.. Whe. i. SoftC. . goo. fit. Figur. . illustrate. wher. SoftC. solution. fi. i. th. market.

Th. lef. axi. show. volatility. o. ho. frequentl. th. dat. change. A. exampl. o. lo. volatilit. i. Th. Complet. Work. o. Shakespeare. Shakespear. i. unlikel. t. mak. an. mor. changes. A. th. othe. extrem. i. dat. whic. chang. ever. secon. suc. a. shar. prices. Th. botto. axi. show. th. volum. o. dat. bein. managed. Thi. varie. fro. kilobyte. o. data.

suc. a. . singl. We. page. t. hundred. o. megabyte. an. gigabyte. o. dat. suc. a. . larg. multimedi. presentatio. o. . databas. containin. graphi. data. Whil. th. Interne. i. currentl. fas. enoug. t. delive. change. t. kilobyte. o. dat. frequently. i. i. no. fas. enoug. t. delive. hundred. o. megabyte. o. data. I. i. i. th. deliver.

o. larg. volume. o. dat. wher. th. CD-RO. continue. t. dominate. However. cuttin. . ne. CD-ROM. testin. it. duplicatin. i. an. distributin. i. worldwid. currentl. take. informatio. distributor. tw. weeks. I. addition. th. tota. cost. associate. wit. thi. proces. typicall. excee. 2. pe. CD. I. thes. case. SoftC. provide. . combinatio. o. cos. saving. an. faste. update. 4..

Th. market. fo. SoftC. SoftC. ha. . larg. numbe. o. potentia. markets. . marke. stud. b. iOr. i. Marc. t. Augus. 199. identifie. thos. market. wher. th. nee. fo. solvin. th. informatio. bottlenec. i. greatest. Figur. . illustrate. th. primar. market. tha. emerge. fro. thi. study. 4.4.. Remot. busines. suppor. Globalisatio. o. markets. compan.

merger. an. telecommutin. ar. factor. whic. hav. cause. a. organisation'. employees. partner. an. customer. t. becom. mor. dispersed. A. th. sam. tim. th. succes. o. man. organisation. depend. o. ensurin. tha. thi. disperse. grou. hav. acces. t. th. mos. up-to-dat. suppor. an. trainin. information. Traditiona. form. o. support. involvin.

Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Ne. Librar. Worl. Padd. Fall. Volum. 10. . Numbe. 115. . 200. . 20220. Figur. . SoftC. marke. positionin.

Figur. . SoftC. application. persona. contac. an. telephone. ar. expensiv. i. trave. costs. telecommunication. cost. an. peopl. costs. Remot. busines. suppor. provide. informatio.

t. employees. partner. o. customer. t. suppor. a. organisation'. product. o. services. Th. informatio. i. typicall. . combinatio. of. marketin. an. sale. materia. suc. a. produc. catalogue. an. presentations. administrativ. informatio. suc. a. compan. policie. an. telephon. directories. trainin. courses. softwar. an. manuals. Th. to. te. busines. sector. wher. deman. i. greates. are. informatio. technology. insurance. financial. motor.

oil. travel. leisure. telecommunications. utilitie. an. pharmaceutical. Whil. ever. busines. secto. ca. tak. advantag. o. bette. support. thes. sector. ar. distinguishe. b. bein. informatio. intensiv. an. having. o. beginnin. t. have. th. necessar. I. infrastructur. i. place. 4.4.. Business-to-busines. referenc. informatio. T. survive. busines. publisher. hav. bee. movin. rapidl. fro. traditiona. paper-base. publishin. t. electroni. publications.

. SoftC. solutio. tend. t. b. mos. attractiv.

whe. th. informatio. conten. i. technical. financia. o. pharmaceutical. I. al. thes. cases. th. nee. fo. up-to-dat. an. accurat. informatio. i. vita. t. th. businesse. tha. i. services. I. mos. case. th. busines. receivin. th. referenc. informatio. i. prepare. t. pa. . premiu. t. obtai. th. lates. informatio. o.

demand. SoftC. make. thi. possibl. whe. th. publicatio. i. larg. relativ. t. th. quantit. o. th. dail. o. weekl. change. t. tha. information. 4.4.. Computer-base. trainin. update. A. wit. th. publishin. industry. ther. ha. bee. . shif. i. th. trainin. industr. awa. fro. physica. trainin. course. t. computer-base. trainin. an. distanc. learning. Computer. base. trainin. usin.

multimedi. o. CD-RO. i. ver. attractiv. t. businesses. Avoidin. th. cos. o. trave. an. accommodatio. i. on. factor. Allowin. employee. t. underg. trainin. a. thei. ow. locations. a. . tim. convenien. t. bot. th. busines. an. employee. mean. tha. th. impac. o. immediat. productivit. i. reduced. SoftC. offer. . numbe. o. specifi. advantage. fo. computer-base. training. First. .

singl. versio. o. . C. containin. multipl.

Hybri. solution. t. informatio. publishin. i. th. Worl. Offic. er. Ne. Librar. Worl. Padd. Fall. Volum. 10. . Numbe. 115. . 200. . 20220. course. ca. b. produced. thu. reducin. th. cos. o. duplicatin. differen. CD. fo. differen. course. an. differen. customers. Th. majorit. o. th. CD'. content. ca. b. scrambled. o. encrypted. Th. firs.

ste. t. usin. th. trainin. C. i. t. choos. . course. Choosin. . cours. ma. involv. payin. fo. th. course. Havin. chose. th. cours. th. traine. receive. . SoftC. amendmen. tha. make. th. specifi. cours. availabl. t. them. Th. amendmen. tha. enable. . specifi. cours. ca. als. personalis. th. conten. o. tha. cours. t. th. individua. o. group. . cours.

ma. b. delivere. a. . serie. o. amendments. eac. amendmen. revealin. answer. t. previou. examinations. an. th. nex. modul. o. th. course. 4.. Savin. tim. an. mone. Ultimatel. an. ne. solutio. wil. b. adopted. no. becaus. o. ho. technologicall. advance. i. is. bu. instea. becaus. i. provide. busines. benefits. I. th. cas. o. SoftC. th. ke.

busines. benefit. ar. tim. an. money. Tabl. I. show. th. comparativ. cost. ove. thre. year. fo. distributin. informatio. t. remot. user. wher. 5. pe. cen. o. th. remot. user. ar. nationa. an. 5. pe. cen. ar. international. Tabl. II. show. . comparativ. breakdow. o. th. cost. fo. th. cas. o. usin. CD-RO. duplicatio. versu. SoftCD. 5.

Conclusio. Strateg. maker. i. organisation. nee. t. understan. ho. the. ca. exploi. Interne. Tabl. I. Exampl. tim. an. mone. cost. CD-RO. E-mai. SoftC. Updat. tim. . week. 6. minute. . minute. 3-yea. cos. (. 146,25. 145,43. 44,58. Tabl. II. Exampl. return-on-investmen. CD-RO. SoftC. Ite. (. (. Glas. masterin.

42,30. 3,52. C. replicatio. 24,84. 2,07. Peopl. cost. 2,25. 2,25. Telephon. cost. . 4,23. Pos. an. packagin. 76,86. 6,40. Softwar. . 26,10. Tota. 3-yea. cost. 146,25. 44,58. technologie. t. increas. productivit. an. reduc. cost. b. communicatin. mor. efficientl. wit. remot. users. Whe. deliverin. bulk. informatio. today'. Interne. technologie. hav. limitation. wit. regar. t. performanc. tha. wil. no. b.

overcom. fo. a. leas. th. nex. thre. t. fiv. years. Hybri. solution. suc. a. SoftC. ca. hel. addres. th. limitation. o. th. Internet. Hybri. solution. delive. th. bul. o. th. informatio. o. on. mediu. an. kee. i. u. t. dat. usin. . differen. one. I. th. Worl. Offic. er. o. th. ne. millenniu. w. wil. al. shar. on. worldwid. electroni.

offic. wher. informatio. managemen. wil. b. . ke. differentiato. o. successfu. organisations.