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HOW TO DEAL WITH FREIGHT FORWARDERS: A GUIDE FOR THE PALESTINIAN TRADER

March 2010
This publication was produced with funding from the United States Agency for International Development. It was prepared by the Palestinian Shippers Council.

HOW TO DEAL WITH FREIGHT FORWARDERS: A GUIDE FOR THE PALESTINIAN TRADER

The authors views expressed in this publication do not necessarily reflect the views of the United States Agency for International Development or the United States Government.

HOW TO DEAL WITH FREIGHT FORWARDERS: A GUIDE FOR THE PALESTINIAN TRADER Freight forwarders are intermediaries between companies that deal in international import and export and the various transportation services. They negotiate with their clients the best possible price to move the product along with the most economical route based on the their experience; the best mode of transport (air, sea, road, rail), Customs requirements, packing, insurance, security issues, and the myriad of regulations that apply in both the country of destination and the country of origin. Unfortunately, as a result of the Palestinian Political situation, this area of business is dominated by Israeli companies due to the absence of licensed Palestinian freight forwarders who can conduct such services legally. In order to overcome these obstacles Palestinian sub-customs agents work as agents or brokers to an authorized Israeli freight forwarders or for an international freight forwarder to perform the same duties and provide their clients with the same services. CONTENTS: Principles of Freight Forwarding Services Offered by Freight Forwarders and Customs Brokers Finding the right Freight Forwarder Getting the exact and best price offer for the service needed Legal framework to Protect Customers When Dealing with Freight Forwarders Annexes: - Annex One: Sample freight rates from the port of Antwerp / Belgium up to Ashdod port for a 20 footer container. - Annex Two: List of Most Famous Shipping Lines in the world and their agents in Israel. - Annex Three: List of Some Agents/Freight Forwarders in Palestine - Annex Four: List Of Certified Freight Forwarders in Israel - Annex Five: Terminology

Principles of Freight Forwarding The freight forwarder makes every effort to ensure the success of the transportation process from beginning to end, in the most appropriate time, lowest costs, and with quality service. Using a forwarder can cut costs because they arrange for the transport of huge numbers of consignments; they can consolidate loads going to a single destination to keep freight charges down for individual traders.

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Services Offered by Freight Forwarders and Customs Brokers There are a number of important services offered by freight forwarders and customs brokers that Palestinian traders should be aware of. The freight forwarder should help the trader in: Preparing price quotations: The freight forwarder should provide sufficient information related to the total transportation costs of imported or exported goods, as well as the customs duties due on these goods in the country of destination and costs of special documentation. Handling and transportation: Chooses the mode and means of delivery, storage and carrying of goods, carries out financial and legal activities, and is in charge of contracting carriers, port administration, customs administration and insurance companies upon request of his customer, in order to facilitate his function. Regulations: help in understanding relevant regulations. Documentation: The Freight forwarder should advise his customer about the necessary documents in order to clear the goods (packing list, certificate of origin and invoices). In addition, he informs his customer about the procedures of authentication and legalization of these documents. Issues a Bill of lading in which the consignor is the importer/exporter and the consignee is the party authorized to receive the goods from the freight forwarder.

Even when using a freight forwarder, it is the ultimate responsibility of each trader to ensure that correct documentation and procedures are adhered to. Export training in procedures and documentation is recommended for staff involved in the exporting process. The Palestinian Shippers Council provides training for traders on export/import procedures and illustrates the needed documentation for shipping goods. For additional information about the services of Freight forwarders this link ( ://www.mybusiness.co.uk/Yb_fP4Fone4LcQ.html) also link may be helpful ( ://www.businesslink.gov.uk/bdotg/action/detail?type=RESOURCES&itemId=1078045408 ). For more about the Freight forwarder obligations and rights lb.org/defin.pdf). this link ( ://www.lfs-

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Finding the Right Freight Forwarder Finding the right freight forwarder can be a challenging and important task. Currently, the Palestinian shipping sector is highly influenced by the land-locked status of the occupied Palestinian territory and, as such, is highly dependant on the utilization of neighboring facilities for participation in international trade. Palestinian sub-customs agents perform the same duties as the licensed freight forwarder including arranging the whole process of moving goods by sea, air, and road. The main difference between them is that the Palestinian sub-customs agent cannot issue a Bill of Lading and Airway Bill with their name on it. To overcome this obstacle, they work with a licensed freight forwarder and coordinate issuance of the transport document through the licensed forwarder they represent. See list of Palestinian sub-customs agents (Annex 3) See list of licensed Israeli freight forwards (Annex 4) Getting the Exact and Best Price Offer for the Service Needed To be accurate in calculating freight costs; Palestinian importers/exporters should ask their freight forwarder to provide them with a detailed price quotation for moving their goods from their country of origin to the country of destination. Check annex 1 for the calculation method of the total freight charges. Freight costs are normally quoted on a port to port basis. When calculating your freight costs consider: - Actual weight or volume weight of your consignment (quoted in cubic meters or tons) - Mode of transport - Weight of the pallet used to transport your units - Loading and unloading costs involved in multimode transport - Port or terminal fees - Bill of lading (shipping documentation) fees You may also incur additional charges relating to your terms of trade. These include: - Cost of moving the goods to and from the port - Handling the cargo - Port costs - Documentation - Finance In order to get an accurate price quotation, freight forwarders should provide price quotations on: - Freight costs. - Port charges. The port charges consist of:

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

o Vessel related charges consisting of port dues, pilotage, berth hire and anchorage charges. o Cargo handling charges consisting of wharfage and storage. o Other charges like the hire charges for the use of port equipments, etc. The port tariff does not include the following: o Charges paid to the transhipper owners for handling iron ores, which usually poses unique handling problems. o Labor paid to the Cargo handling labor. o Charges paid for the services of cargo supervision, hire of machinery and trucks, and other incidental expenses. o Charges paid to shipping agents, custom house agents etc. Cost of special documentation. Insurance costs.

Freight forwarders operate on a fee basis paid by the importer/exporter. Their fees consist of an agreed upon amount, plus documentation charges. They also collect a percentage of the freight costs from the carrier. For additional information refer to Annex one which provides sample freight rates from the port of Antwerp / Belgium up to Ashdod port for a 20 footer container. Legal framework to Protect Customers When Dealing with Freight Forwarders Important Legal Aspects In western countries, freight forwarders offer their services under legally approved sets of standard trading conditions which limit their liabilities. In Israel, such standard trading conditions have not been approved by the courts. Therefore, under certain conditions, freight forwarders in Israel are subjected to unlimited liability. Because of this, freight forwarders in Israeli are recommended to have good insurance coverage that protects their interests vis--vis clients, overseas agents, as well as other service providers: shipping companies, airlines and other freight forwarders. You can check annex 2 to see the main freight forwarders in Palestine and in the world.

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

ANNEX ONE: Sample freight rates from the port of Antwerp / Belgium up to Ashdod port for a 20 foot container
1Freight Port Of Loading Antwerp 2- Surcharges Port of Destination Ashdod Currency USD Average Price for 20 900

Surcharge BAF (Fuel Surcharge) War Risk THC (Terminal Handling Charges) Security Congestion Total Surcharge

Currency USD USD USD USD USD USD

Average Price for 20 465 9 85 18 50 627

3- Local Port Charges (Ashdod) Local Port Charges Delivery order Communication Computer charges Collection Fees *Agent fees *Captains Mail Total Local Port Charges Currency USD USD USD USD USD USD USD Average Price for 20 45 12 22 0.03% of freight Minimum $10 30 14 133

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

SOLUTION: Therefore, the total freight charges for a 20 foot container from Antwerp to Ashdod would be calculated as follows: First, we calculate the collection fees under the local port charges = 0.03% * 900 = 2.7 USD. Since the amount is less than 10 USD, we must use the 10 USD minimum in our calculation. Next, to calculate total charges: $900 (freight) + $627 (Surcharges) + $133 ( Local Port Charges) = $ 1660 (Total Charges) Note: There may be no Captains Mail charges; this depends on the shipping company. Agent fees may vary depending on the agent. There may be Privacy risk charges; the amount depends on the shipping company, the country and the vessel.

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

ANNEX TWO: List of Known Shipping Lines in the world and their agents in Israel ADMIRAL
Haifa Carmel International Shipping Services (1992) Ltd. 51 Hameginim Avenue POB: 1472 Haifa 31014 ISRAEL Phone: + 972 4 854 54 54 pbx Fax: + 972 4 851 58 86 E-Mail: m_niego@carmelship.co.il PIC: Moti Niego Ashdod Carmel International Shipping Services (1992) Ltd. 3 Abosem Street POB: 4020 Ashdod 77140 ISRAEL Phone: + 972 8 852 48 11 Fax: + 972 8 852 27 19 E-Mail: davidn@carmelship.co.il PIC: Mr. David Nidam Tel Aviv Carmel International Shipping Services (1992) Ltd. 6 Kaufmann Street, 15th Floor Gibor House Tel Aviv 68012 ISRAEL Phone: + 972 3 517 43 11 Fax: + 972 3 517 58 57 E-Mail: eyal@carmelship.co.il PIC: Eyal Oren

CHINA SHIPPING

China Shipping Israel Agency Co., Ltd Address: 3 Daniel Frish St. (Tower Building) Tel-Aviv 64731 Israel Tel: 00972 - 3 - 6916969 Fax: 00972 - 3 6915959 China Shipping Israel Agency Co., Ltd Ashdod Branch Address: Zim Building no. 1 Ashdod Port 77140 Tel: +972-8-8513349 Fax: +972-8-8538877 China Shipping Israel Agency Co., Ltd Haifa Branch Address: 5 Pal-Yam Avenue (B.S. Building) Haifa 33091 Tel: +972-4-8645502 Fax: +972-4-8645542 Haifa CARMEL INTERNATIONAL SHIPPING SERVICES (1992) LTD.

COSCO

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

CP SHIPS HAPAG-LLOYD

51 Hameginim Blvd. P.O.B: 1472 Haifa Haifa Tel: +972 (4) 8 54 54 54 Fax:+972 (4) 8 51 58 86 CARGO MARINE LTD. ISRAEL TEL AVIV OFFICE TOYOTA TOWERS 65 YIGAL ALON ST. FL. 19 68012 TEL AVIV ISRAEL Tel: +972 3 5614131 Fax: +972 3 5614811 CARGO MARINE LTD. REAR PORT AREA,AMA BUILDING ASHDOD ISRAEL :+972 8 8527543 Fax:+972 8 8527435 CARGO MARINE LTD. 5 PALM-YAM AVENUE - B.S.BUILDING, 9TH FLOOR 33095 HAIFA ISRAEL Tel: +972 4 8668090 Fax: + 972 4 8668083 M.M. TRADE INTERNATIONAL FREIGHT FORWARDING SERVICE LTD. TERMINATED AS OF APRIL 30, 2009 ADDRESS: 31, Hametzuda Str., Azuar, 58001, Israel. PHONE: 011 972 3 650 3400. FAX: 011 972 3 650 3434. EMAIL: @mmtrade.co.il. IS- LINE IMPORT & EXPORT SERVICE LTD. AIR CARGO ONLY 5 Eliezer Ben Horkhnos St., Magor Build. No-3, North Industrial Zone, Lod, 71106, Lod, Israel. PHONE: 011 972 8 9141417. FAX: 011 972 8 9215920. EMAIL: -line@is-line.co.il. FRIDENSON AIR & OCEAN LTD. 31, Hametzuda Str., Azuar, 58001, Israel. PHONE: 011 972 3 650 3400. FAX: 011 972 3 650 3434.

DCL

EVERGREEN ITALIA MARITTIMA

GREEN SHIPPING LTD. (ASHDOD OFFICE) ROOM 323, BUILDING #2, ASHDOD PORT AREA , ASHDOD 77149 Tel: 972-8-8520500 Fax: 972-8-8520666 Email Address : biz@green-shipping.co.il

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

GREEN SHIPPING LTD. (HAIFA OFFICE) 8 HABANKIM STREET , HAIFA 31330 , P.O.BOX 33069 Tel : 972-4-8507070 Fax : 972-4-8507080 Email Address : @green-shipping.co.il

HAMBURG SUD

Associated Maritime Agencies Ltd. (Head Office) B.S.R Building 2, 13th Floor 1 Ben Gurion Street PO Box 51201 Tel Aviv 61500 Israel Tel: +972 3 5777-555 Fax: +972 3 5777-500 E-mail: shellye@ama.co.il juditl@ama.co.il Associated Maritime Agencies Ltd. 4th Floor, Rear Port Area PO Box 4036 Ashdod 77140 Israel Tel: +972 8 851-79 00 Fax: +972 8 856-61 16 E-mail: analiar@ama.co.il silviaa@ama.co.il Associated Maritime Agencies Ltd. 6th Floor Brosh Bldg. 2 Pal Yam Avenue PO Box 825 Haifa 31008 Israel Tel: +972 4 861-10 00 Fax: +972 4 864-21 19 E-mail: jackyh@ama.co.il amitd@ama.co.il

K-LINE

Mano Maritime Ltd. 11 Hamada Street Mol Halr Building Room 118 North Industrial Area, P.O.Box 4043 Ashdod 77140 Tel: (+972) 8 8524011 Tel: (+972) 8 8524886 Fax: (+972) 8 8524820 Email: nabil@mano.co.il Email: benhemo@mano.co.il Mano Maritime Ltd. 2 Pal Yam Ave Halonot Hacity Building P.O.Box 1400 Haifa 33095 Tel: (+972) 4 860 66 77 Fax: (+972) 4 866 16 66 Email: nabil@mano.co.il Email: benhemo@mano.co.il "K" Line Israel D.Vered, P.O.Box 192 Zichron Yaakov 30900 Tel: (+972) 4 6399896

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Fax: (+972) 4 6397032 Email: dvklineil@gateast.co.il

LIBRA

Nor-Yam Shipping Agency (Haifa) 1 Palmer Street Tel: 972-4 866 7791 Fax: 972-4 866 2240 Tiran Shipping Ltd (Haifa) 44-46 Jaffa Str. Zip Code: 31331 P.O. Box: 33196 Tel: 972-4 850 9000 Fax: 972-4 855 6888 Web: www.tiran.co.il

MAERSK

Maersk Israel Ltd. Toyota Tower A, 20th floor 65, Yigal Alon St. Zip: 67443 Tel-Aviv Israel Tel: +972 3 6270000 Fax: +972 36270011 E-mail: Marketing (isrmkt@maersk.com) Sales & Customer Service (telsaldir@maersk.com) Management (isrlintopsec@maersk.com) Opening hours: Sun-Thu 08:30-17:00 Maersk Israel Ltd. 3 Habosem St. 77610 Ashdod Israel Tel: +972 88628000 Fax: +972 88628009 Opening hours:08:00-16:30, Sun-Thu 08:00-12:30, Fri Maersk Israel Ltd. 2 Pal-Yam Ave., Brosh Bldg. 33095 Haifa Israel Tel:+972 48619000

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

MSC

Fax:+972 48619011 Sales :hfasal@maersk.com) Management: hfamng@maersk.com) 08:00-16:30, Sun-Thu 08:00-12:30, Fri MSC (Israel) Ltd. Building No. 3, Gate 3, 3rd Floor Ha Bosem Street P.O. Box 4039 ASHDOD 77104 ISRAEL Tel: +972 8 851 1200 Fax: +972 8 856 3945 Email: infoash@mscirs.com MSC (Israel) Ltd. Ben Gurion 1st St. B.s.r. Bldg - Floor 19 Bene-Beraq ISRAEL Phone+972 3 577 5500 Fax+972 3 577 5550 MSC (Israel) Ltd. 157, Yaffo street P.O. Box 34004 BEIT AMOT HAIFA 31339 ISRAEL Phone+972 4 854 9000 Fax+972 4 851 0161 Email infohfa@mscisr.com

NORASIA

Nor - Yam Shipping Agency Ltd. (Haifa) 1 Palmer Street HAIFA Tel: +972 4 866 77 91 Fax:+972 4 866 22 40

OOCL

Israel Scandinavian Maritime Agency Ltd 2 Rear Block, Room 206, Z. Code 77110, Ashdod (P. O. Box 4060, Ashdod) Tel: +972 8 85 65 177 Israel Scandinavian Maritime Agency Ltd. 2 Khayat Square, Haifa 33034, (P.O. Box 33557, Haifa 31334), Israel Tel: +972 4 864 3162 +972 4 864 5575

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

YANG MING

Conmart Ltd. Golden Tower, 27 Haorgim street 5th floor, room 18. Ashdod, Israel Tel: (972-8)-8620400 Fax: (972-8)-8620429 operation@conmart.co.il Conmart Ltd. 54, Hameginim Blvd.,Haifa 31025, Israel Tel: (972-4)-8108800 Fax: (972-4)-8108820 haifainfo@conmart.co.il Conmart Ltd. Gadot Building, 16 Habonim St, Netanya South Industrial Zone, Israel 42504 Tel: (972-9)-8863000 Fax: (972-9)-8863029 zippi@conmart.co.il

ZIM

Zim Integrated Shipping Services Ltd(Head Office) 9 Andrei Sakharov St. P.O.B. 1723 Haifa 31016 Israel Tel: +972 4 865 2000 /2111 1800 33 11 44 Fax: +972 4 865 2797 Zim Integrated Shipping Services Ltd(Marketing & Sales Office) Kidmat Ayalon Building Karmanitzky 6 Tel Aviv 65251 Israel (972)3-625-5111(972)3-625-5153 M. Dizengoff & Co. Ltd. Rear Port Area - Ashdod P.O.B. 4005 Ashdod 77140 Israel (972)8-8511342

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

ANNEX THREE: List of Agents/Freight Forwarders in Palestine


COMPANY NAME CONTACT PERSON LOCATION PHONE & FAX NUMBERS Ramallah Tel:2964828 Mobile:599243176 Ramallah Tel: 2970517 Ramallah Tel: 02-2961374 Fax: 02-2961373 Mobile: 0599727867 Ramallah Tel:2900568 Mobile: 599206642 Ramallah Mobile:599678752 Ramallah Ramallah Ramallah Nablus Nablus Nablus South Hebron Hebron Hebron Hebron Hebron Hebron Hebron Hebron Hebron Bethlehem Bethlehem Bethlehem Mobile:599785455 Tel: 02-2974444 Fax:02-2972020 Tel:02-2967478 Fax: 02-2976190 Mobile: 0599-385679 Tel: 2332648 Mobile: 599531563 Tel: 2398492 Tel:2345420 Tel: 2268707 Tel: 2290784 Tel:2224661 Mobile: 599207676 Tel:2225650 Mobile: 599550055 Tel:2214832 Mobile: 599379511 Tel:2229887 Mobile:599261669 Mobile: 599333400 Tel: 2250546 Tel: 2215030 Tel: 2741111 Tel: 2741872 Tel: 2741872

Hasan Mohammad abed al hamid Mosa Hasan Mohamsd Hasan Shahwan e-Freight International Co. lena bhaa taha Anan Samer Luzane Co. Al-Sharif International Forwarding and Customs Clearing Co. Wassel Logistics Aramex Co. Mohamed Ibrahim Mohamed Khader Mutaz Jawad huseen Al Shareef Nahid Al-Qudsi Odeh Shehadeh Osama Musleh Ghasoub Shaker Tawfeek Abu Ghoush Mostafa Badawi Mostafa Aloul Tareq Ziyad Subhi Sakf El-Heit Omar Awad Ali Khalaila Al-Nour international Company Middle East Establishment Al Rowad Customs Clearance Alaa Mahmoud Nabhan AlBayed Hesham Esmaeel Ibraheem A Kateeb Khaled Rashad Ahmad Abu Zina Nabeel Mohamad Moneer Abu Zeina Nafez Mosa Yousef Al Awawy Nedal Mohamad Tayseer Meswadi Saaed Musallam Usama Masoudi Fadi Fouad Nakhla Katan Gorge Gorge Hana Handal Neven Dawoud Azea Al Soos

Masoudi Company Arab Clearing Agency Bethlehem Express Ocean Logistics

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

ANNEX FOUR: List Of Certified Freight Forwarders in Israel

Abe & Kislev Forwarding Limited Partnership


o

Lod, 9 Hamelaha St., Northern Ind. Zone, 711000 Lod Tel: +972 (0)8 918 2828 Fax: +972 (0)8 918 2827 email: gadi@kislev.co.il Website: www.kislev.co.il General Manager: Zvika Grinberg Operations Manager: Alon Shtaigman Air & Ocean Export Manager: Gadi Hajaj Branch Offices -

Ashdod, AMA building, 2nd floor room 301, 77140 Ashdod Tel: +972 (0)8 856 7105 Fax: +972 (0)8 856 0665 Branch Manager: Hani Azulay
o

Ben Gurion Airport, Maman Building, 2nd floor Room 915, Ben Gurion Airport Tel: +972 (0)3 971 2742 Fax: +972 (0)3 971 2732 Branch Manager: Moti Sitbon Haifa, 53 Hanamal St, 34103 Haifa Tel: +972 (0)4 866 6170 Fax: +972 (0)4 866 6165 Branch Manager: Avi Grinfeld Nahar Hayarden, Sheikh Hussein Bridge, D.N Emeq Hayarden, Nahar Hayarden Tel: +972 (0)4 606 0616 Fax: +972 (0)4 648 2323 email: gesher@kislev.co.il Branch Manager: Moshe Nitzana, Nitzana Crossing, D.N Halutza, Nitzana Tel: +972 (0)8 657 1668 Fax: +972 (0)8 657 1582 email: nitzana@kislev.co.il Branch Manager: Omri

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Abetrans Logistics Ltd Tel Aviv, PO Box 50363, 61500 Tel Aviv Tel Aviv, 36/42 Herbert Samuel Street, 61500 Tel Aviv Tel: +972 (0)3 795 8888 Fax: +972 (0)3 510 2024, +972 (0)3 510 4040 email: abe@abetrans.net Website: www.abetrans.net General Manager: Abe Pirian Branch Offices o Ashdod, Zim Building, Room 207, Ashdod Tel: +972 (0)8 856 3154 Fax: +972 (0)8 856 8610 Haifa, 1 Palmer Gate Street, Haifa Tel: +972 (0)4 866 6060 Fax: +972 (0)4 866 1212 email: abetrans@abetrans.net Tel Aviv, Ben Gurion, Maman Building, Room 606, Ben Gurion Airport, Tel Aviv Tel: +972 (0)3 973 3937 Fax: +972 (0)3 973 3938 email: abetrans@abetrans.net

Abir International Forwarding Ltd o Tel Aviv, PO Box 57411, 67014 Tel Aviv Tel Aviv, 14 Yosef Karo St, 67014 Tel Aviv Tel: +972 (0)3 761 6565 Fax: +972 (0)3 561 2703 email: baviram@abir.co.il Website: www.abir.co.il Managing Director: Benny Aviram Import Manager: Hila Yehezkel Export Manager: Tikva Cohen Sales Manager: Rony Adler

Adiv International Forwarding Agencies Ltd o Tel Aviv, PO Box 2819, 61027 Tel Aviv Tel Aviv, 40 Lilienblum Street, 65133 Tel Aviv Tel: +972 (0)3 5176264, +972 (0)3 5176352

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Fax: +972 (0)3 5175799 Telex: 341167 AAD General Manager: Efri Tal Forwarding Department: Riki Bar

ADOM Logistics Ltd o Tel Aviv, 8 Levontin Street, 65111 Tel Aviv Tel: +972 (0)3 566 2455 Fax: +972 (0)3 560 5225 email: doron@adomlog.com Contact: Doron Assis

Air Consolidators Israel Ltd o Tel Aviv, Ben Gurion, PO Box 615, Maman Building, Ben Gurion Airport, 70151 Tel Aviv Tel: +972 (0)3 972 4333, +972 (0)3 972 4339 Tel: (Consol) +972 (0)3 972 4330, +972 (0)3 972 4338 Tel: (Service) +972 (0)3 972 4341 Fax: +972 (0)3 971 2046 SITA: TLVACCR General Manager: Moshe Veroslavski

Airgate (Israel) Ltd o Lod, 7 Hamelacha Street, 71250 Lod Tel: (Head Office) +972 (0)8 921 9119 Tel: (Airport Office) +972 (0)3 973 1001 Fax: (Head Office) +972 (0)8 921 9333 Fax: (Airport Office) +972 (0)3 973 1003 email: info@airgate.co.il or davina@airgate.co.il Website: www.airgate.co.il Managing Director: Hertz Chetzroni Admin Manager & Agent Co-Ordinator: Davina Koskas Airport Office Manager: Shoshi Cohen

All Cargo Logistic Services Ltd o Tel Aviv, Bareket House, PO Box 181, Airport City, 70100 Tel Aviv Tel: +972 (0)3 973 3500 Fax: +972 (0)3 973 3400 Website: www.allcargo.co.il

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Branch Offices Tel Aviv, Maman, TLV Airport, 70100 Tel Aviv Tel: +972 (0)3 973 3500 Fax: +972 (0)3 973 3400 email: israel@allcargo.co.il Managing Director: Israel Bucobza

Amex Ltd
o

Tel Aviv, 8 Hachortim Street, Ind Zone, Holon, 58812 Tel Aviv Tel: +972 (0)3 558 5011 Fax: +972 (0)3 558 5012 email: info.telaviv@kuehne-nagel.com Manager: Yossi Cohen Branch Offices Jordan River, Tel: +972 (0)4 658 4347 Fax: +972 (0)4 606 0643 email: info.jordanriver@kuehne-nagel.com Tel Aviv, Ben Gurion, Maman Building Room 609, Ben Gurion Airport Office, Lod Tel: +972 (0)3 971 1061 Fax: +972 (0)3 971 2593 email: info.lod@kuehne-nagel.com

Amit Ltd Tel Aviv, PO Box 58, Maman, 70100 Ben Gurion Airport Tel Aviv, AMIT Building, Air-Port City, Ben Gurion Airport, Tel Aviv Tel: +972 (0)3 972 0000/1 Fax: +972 (0)3 972 0111 email: ron@amit.co.il or amir@amit.co.il Website: www.amit.co.il Managing Director: Ron Berry Managing Director: Amir Shani Arma Gaby Intl Forwarding & Customs Brokers o Tel Aviv, 47 Haalya Street, Tel Aviv Tel: +972 (0)3 639 0912, +972 (0)54 797 4954, +972 (0)54 650 0525 Fax: +972 (0)3 688 6987 email: armagaby@netvision.net.il Website: www.arma-customs.com Freight Forwarder: David Arma

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

AV-DOR Express Line International Forwarding Ltd o Ramat Gan, 8 Habonim St., 52462 Ramat Gan Tel: (General) +972 (0)3 576 1800 Tel: (Management) +972 (0)3 576 1801 Tel: (Import) +972 (0)3 576 1804 Toll Free: (Export) +972 (0)3 576 1806 Mobile: +972 (0)54 441 3828 Fax: (General) +972 (0)3 576 1818 Fax: (Export) +972 (0)3 760 4730 email: avdor@av-dor.co.il Website: www.av-dor.co.il General Manager: Mr Avy Litmanovitch General Manager: Uzi Sagir General Manager: Zeev Ronen

Avi-Ad Worldwide Logistics 2000 Ltd o Lod, PO Box 1251, 71520 Lod Lod, Hamelacha str. 7, North Industrial Zone, 71520 Lod Tel: +972 (0)8 914 1111 Fax: +972 (0)8 915 0845 email: avi@avi-ad.co.il or emileaz@avi-ad.co.il President: Avi Cohen President: Yoav Eli Vice President: Emile Azoulay

Avi-Ram Cargo (1990) Ltd o Ramat Gan, PO Box 1840, 52521 Ramat Gan Ramat Gan, 18 Hyetzira Street, 52521 Ramat Gan Tel: +972 (0)3 575 3070, +972 (0)3 752 2585 Fax: +972 (0)3 575 5730, +972 (0)3 575 3099 email: eli@aviram.co.il or ram@aviram.co.il Website: www.aviram.co.il Managing Director: Ram Shahar Cargo Manager: Hagay Chaitchick

Barshan International Forwarding Ltd

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel Aviv, 21 Hasharon Str, 66185 Tel Aviv Tel: +972 (0)73 218 8188 Mobile: +972 (0)732 188 188 Fax: +972 (0)3 687 1522 email: israel@universalfreightorg.com Website: www.barshan.com Managing Director: Mr Nissim Barshan

Bivas Bros Ltd o Tel Aviv, PO Box 2820, 61027 Tel Aviv Tel Aviv, 3 Mikunis St, 67772 Tel Aviv Tel: +972 (0)3 517 6477, +972 (0)3 517 9296, +972 (0)3 510 6853 Fax: +972 (0)3 516 4801, +972 (0)3 516 4682 email: bivas@netvision.net.il Website: www.bivasbros.com Managing: Joseph Bivas General Manager: A Bivas Airport/Branch Manager: Y Bivas

Cargo Amerford
o

Tel Aviv, 13 Yad Harutzim Street, 67778 Tel-Aviv Tel: +972 (0)3 638 5454 Fax: +972 (0)3 688 8461 General Manager: Yohanan Peltz Branch Offices Tel Aviv, Ben Gurion, Room #705, Maman Building, Ben Gurion Intl Airport Tel: +972 (0)3 971 2446 Fax: +972 (0)3 971 1653

Classic Forwarding Grp: Saban Intl Ltd o Jerusalem, 57 Hashal Street, 93721 Jerusalem Tel: +972 (0)2 648 3358, +972 (0)2 699 7740 Fax: +972 (0)3 725 5798, +972 (0)3 679 7730 email: classic1@netvision.net.il Managing Director: Yaacov Ben Sales Executive: David Cohen Branch Offices -

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel Aviv, Ben Gurion, 1 Abba Hillel Silver St, LOD, 71294 Tel Aviv Tel: +972 (0)3 973 1550 Toll Free: +972 (0)1 800 200 270 Fax: +972 (0)3 725 5798 email: yaadim@netvision.net.il Sales Executive: Dudi Cohen Director: Ofer Cohen Director: Yaacov Ben Shusan

Compass o Tel Aviv, Ben Gurion, PO Box 60, Ben Gurion Airport, 70150 Tel Aviv Tel: +972 (0)8 926 8406 Tel: +972 (0)54 222 5829 Fax: +972 (0)8 972 7021 email: dror@compass-cargo.co.il Website: www.compass-caro.co.il Chief Executive Officer: Dror Muallem Branch Offices Tel Aviv, Maman Belding, Tel Aviv Tel: +972 (0)3 977 3865 Mobile: +972 (0)54 337 1915 Fax: +972 (0)3 979 4792

Continent Ltd, Forwarding & Customs Services o Tel Aviv, 14 Hasharon St, 66185 Tel Aviv Tel: +972 (0)3 534 4415 Fax: +972 (0)3 534 4407 email: josh@transcont.com Website: www.transcont.com Manager: Joshua Levin Branch Offices Ben Gurion Airport, Maman Building room 401, Ben Gurion Airport Tel: +972 (0)3 971 1143

E.P.L International Ltd o Tel Aviv, Renault Bld Level 2, Yad Harutzim 13, 67778 Tel Aviv Tel: +972 (0)3 639 8866

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel: +972 (0)1700 555 585 Fax: +972 (0)3 639 8877 email: eplisr@eplint.com Website: www.eplint.com Sales: Nir Sela Branch Offices o Haifa, Hanamal St, Haifa Tel: +972 (0)952 1773 Fax: +972 (0)952 1774 Contact: Maria Sela

Eilat Gateport (1971) Ltd Tel Aviv, 83 Hahashmonaim Street, 67011 Tel-Aviv Tel: +972 (0)3 623 1010 Fax: +972 (0)3 562 3560, +972 (0)3 562 5324 Contact: Mr Aoi General Manager: Yaakov Tagar Eilat Overseas o Ramat Gan, 3 Habonim Street, 52462 Ramat Gan Tel: +972 (0)3 751 6081/4, +972 (0)3 613 6303, +972 (0)3 752 6710, +972 (0)3 75 4 1414 Fax: +972 (0)3 752 0968, +972 (0)3 754 1444 Website: www.eilat-ovs.co.il Telex: 341793 ELVOS IL Managing Director: Avinoam Ben Chorin Branch Offices Tel Aviv, Ben Gurion, Tel: +972 (0)3 971 1394 Fax: +972 (0)3 972 1678

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Eldan Cargo 2000 Ltd o Haifa, 63 Jerusalem Street, 58001 Azur Tel: +972 (0)3 559 4050 Fax: +972 (0)3 556 2070 email: sagi@eldan-cargo.com Website: www.eldan-cargo.com Contact: Sagi Arbel

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Falcon Cargo & Transport Services Ltd o Tel Aviv, 63 Jerusalem St, 58001 Azur Tel: +972 (0)3 559 4050 Fax: +972 (0)3 556 2070 email: center@falcon-cargo.co.il General Manager: Gabriel Koren Director: Yossi Ganot Branch Offices Ashdod, Rear Porte Area, Suit 403, Ashdod Port Tel: +972 (0)8 856 0085 Fax: +972 (0)8 856 5339 Haifa, 51 Haatzmaut Rd, Haifa Tel: +972 (0)4 867 8219 Fax: +972 (0)4 867 8339 Tel Aviv, Ben Gurion, Maman Building, Suit 703, Ben Gurion Airport Tel: +972 (0)3 973 2207 Fax: +972 (0)3 979 1957

FC (Flying Cargo) Intl Transportation Ltd o Lod, 4 Hamelacha St, 71520 Lod Tel: +972 (0)8 914 4444 Fax: +972 (0)3 971 2585 email: onecall@flying-cargo.com Website: www.flying-cargo.com Import Customs: Rafi Rozalis Export Air: Miryam Tzler General Manager: Mr D Reik Branch Offices Ashdod, Zim Building, 4th Floor, Ashdod Port Tel: +972 (0)8 622 0911 Fax: +972 (0)3 521 4607 Ocean Branch Manager: Adir Berger Haifa, Palmer 1, Haifa Tel: +972 (0)4 860 1300

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Ocean Manager: Uri Sirkis o Kanot, 79 Hayarok St, PO Box 7008, Idustrial Park, 70700 Kanot Tel: +972 (0)8 863 1600 Fax: +972 (0)8 869 2429 Logistic Manager: Manoach Shekel Tel Aviv, Ben Gurion, Maman Building, Room 807, Ben Gurion Airport, 71100 Tel Aviv Tel: +972 (0)3 972 2233 Fax: +972 (0)3 971 2585 Managing Director: Evelyn Cohen General Manager: D Reik Special Projects Manager: Orit Dabush

Fridenson Air & Ocean Ltd o Azur, 31 Hmetzuda St., 58001 Azur Tel: +972 (0)3 650 3400 Fax: +972 (0)3 650 3434 email: management@fridenson-freight.com Website: www.fridenson-freight.com Sales & Marketing Co-ordinator: Ruthy Tov-Ritter

Fritz Companies Israel T Ltd o Tel Aviv, Ben Gurion, Maman Building, Room 805, Ben Gurion Airport, Tel Aviv Tel: (Operator) +972 (0)3 735 1000 Fax: +972 (0)3 735 1144 email: info@ups-scs.co.il Website: www.ups-scs.co.il CFO: Youval Zohar Marketing Manager: Maya Vagen General Manager: Assaf Shalev Branch Offices Ashdod, 3 HaBosem St, Ashdod Tel: +972 (0)8 863 3100 Branch Manager: Harel Golan Haifa, 36 Shaar Palmer, Haifa Tel: +972 (0)4 868 3444

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Fax: +972 (0)4 868 3411 Contact: Mr Kobby Zaltzman G & B Cargo Ltd o Tel Aviv, 6 Karminiski Street, Kidmat Ayalon Building, PO Box 57665, 67899 Tel Aviv Tel: +972 (0)3 561 7733, +972 (0)3 625 7222 Fax: +972 (0)3 562 7250 email: kelly@gbcargo.com Website: www.gbcargo.com General Manager: Rubinstein Lior Operations Manager: Mrs Shoukroun Kelly

Gaash Customs Clearing & International Forwarding Service Ltd o Lod, PO Box 53, Cargo Terminal, 70100 Lod Tel: +972 (0)3 973 4888 Fax: +972 (0)3 979 3003 email: service@gaash-customs.co.il Website: www.gaash-customs.co.il VP Business Development: Tomer Trop

Gal-R International Forwarding Ltd o Lod, PO Box 1144, 71100 Lod Lod, 6 Habaal Shem Tov Str, 71100 Lod Tel: +972 (0)8 913 2777 Mobile: +972 (0)545 619 100 Fax: +972 (0)8 925 7889 email: arnon@gal-r.co.il Website: www.gal-r.co.il General Manager: Arnon Goldenberg

Global Forwarding and Logistics o Tel Aviv, PO Box 14169, 61141 Tel Aviv Tel Aviv, 13 Yad Haruzim St, Tel Aviv Tel: (Headquarters) +972 (0)3 638 5555 Tel: (Air Export Airport) +972 (0)3 976 5656

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Fax: (Export) +972 (0)3 972 1278 Fax: (Import) +972 (0)3 638 5544 email: info@global.co.il Website: www.global.co.il Vice President: Ofer Sokal Forwarding Manager\Import: Ilanit Molcho Manager Assistant: Gilat Peleg Branch Offices o Ashdod, Tel: +972 (0)8 856 0562 Fax: +972 (0)8 856 5043 Branch Manager: Mrs Yardena Levi Haifa, Tel: +972 (0)4 866 0728 Fax: +972 (0)4 866 8929 Branch Manager: Munir Tel Aviv, Ben Gurion, Tel: +972 (0)3 976 5656 Fax: +972 (0)3 972 1278, +972 (0)3 973 1076 Air Export Manager: Roni Barlev Air Export Dept: Ofer Haran

Gold Line Advanced Logistics Ltd o Tel Aviv, 2 Hamelacha Street, Lod, Tel Aviv Tel: +972 (0)8 916 1666 Fax: +972 (0)8 916 1661 Website: www.goldline-logistics.com Operations Manager: Shirly Bony Contact: Shahar Richter

A Haim Nathaniel Intl Freight Forwarding Ltd o Tel Aviv, PO Box 330, 61002 Tel Aviv Tel Aviv, 8 Levontin Street, 65111 Tel Aviv Tel: (Operator) +972 (0)3 710 4777 Tel: (Customer Services) +972 (0)3 710 4782 Tel: (Ocean Operation dept) +972 (0)3 710 4784 Fax: (Export) +972 (0)3 560 5840 Fax: (Import) +972 (0)3 560 4777 email: ezra@nathaniel.co.il Website: www.nathaniel.co.il

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Manager: Ezra Izy Levy General Manager: Doron Nathaniel Account Manager: Ms Nicole Maimon Ocean Super: Ms Judy Benjamin Branch Offices o Ashdod, ZIM Building - 4th Floor, Ashdod Port, Ashdod Tel: +972 (0)8 852 455 Fax: +972 (0)8 852 8454 Branch Manager: Avi Ben Hemo Assistant: Mrs Smader Assistant: Mrs Taly Haifa, 57 Hanamal Str., Haifa Port, Haifa Tel: +972 (0)4 865 0206 Fax: +972 (0)4 862 0690 Branch Manager: Haim Abramov Assistant: Rico Assistant: Avi

Hawk Cargo o Lod, Suite 1011, Ben Gurion Airport, 70100 Lod Tel: +972 (0)3 972 1444 Fax: +972 (0)3 973 1562 email: galitm@hawkcargo.com Website: www.hawkcargo.com Contact: Galit Mordechai

IFCO International Forwarding Co of Israel Ltd o Lod, PO Box 1020, 71100 Lod Lod, Magi Building, 6 Habaal Shem Tov Street, 71289 Lod (North) Tel: +972 (0)8 978 4888 Fax: +972 (0)8 928 3344 Website: www.ifco.co.il Telex: 33576 Contact: Rafi Ben-Ari

Interdel GCT (1986) Ltd Tel Aviv, 3 Daniel Frish St, 64731 Tel Aviv Tel: (Export Department) +972 (0)3 696 6699 Tel: (Accounting) +972 (0)3 696 5282

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel: (Oceanfreight Import) +972 (0)3 696 5242 Toll Free: (Marketing) +972 (0)3 696 5229 Fax: (General) +972 (0)3 696 3399 Fax: (Management) +972 (0)3 696 6969 email: ikohn@interdel-gct.com Website: www.interdel-gct.com Managing Director: Isaac Kohn Export Manager: Roni Fransia Marketing Manager: Izi Chukran Import Manager: Moshe Francks Branch Offices o Ashdod, Tel: +972 (0)8 853 0416 Fax: +972 (0)8 853 8877 email: szeituni@interdel-gct.com Branch Manager: Sandra Zeituni Haifa, 5 Pal-Yam Ave, Haifa Tel: +972 (0)4 864 5502 Fax: +972 (0)4 864 5542 email: akroitoro@interdel-gct.com Branch Manager: Anat Kroitoro Haifa, 5 Pal-Yam Ave, Haifa Tel: +972 (0)4 864 5502 Fax: +972 (0)4 864 5542 email: akroitoro@interdel-gct.com Branch Manager: Anat Kroitoro Tel Aviv, Ben Gurion, Maman Building, Suite No 1016, Ben Gurion Airport, Tel Aviv Tel: +972 (0)3 973 2112 Fax: +972 (0)3 971 2318 email: ysitbon@interdel-gct.com Branch Manager: Yardena Sitbon

International Forwarding Company of Israel Ltd o Tel Aviv, 90 Hahashmonain St, 67011 Tel Aviv Tel: +972 (0)3 563 0033 Fax: +972 (0)3 561 0740 General Manager: Moti Diskin

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

IS-Line Import Export Services Ltd o Lod, 5 Eliezer Ben Horknus Street, 3 Magor Building, North Industrial Zone, 21106 Lod Tel: +972 (0)8 921 5915 Fax: +972 (0)8 921 5920/2 General Manager: Reuven Hershkovitz

Israel Cargo Logistics (ICL) Ltd o Lod, PO Box 1414, 71113 Lod Tel: +972 (0)3 977 7333 Fax: +972 (0)3 977 7334 email: icl@ilcargo.com Website: www.ilcargo.com Contact: Miri Stolero

Jacky Line NVOCC Ltd o Tel Aviv, 9 Tversky Street, 67210 Tel Aviv Tel: +972 (0)3 568 1700 Fax: +972 (0)3 624 1425 email: airfrt@jackyline.com Website: www.jackyline.com Director: Mr Jacky Bitton

Jetcargo International Freight Forwarders LLC o Tel Aviv, Ben Gurion, Maman Building Suite 1, Ben Gurion Airport T-A, Tel Aviv Tel: (HQ) +972 (0)54 226 7865 Fax: +972 (0)8 915 0846 email: oreo@avi-ad.co.il Website: www.jetcargo.co.il President: Oren Ohana

Jetspeed Express Intl Freight Forwarders o Tel Aviv, Ben Gurion, Maman Building Suite 888, Ben Guiron Airport, Tel Aviv Tel: +972 (0)54-226-7865 Fax: +972 (0)50-896-6943

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

email: jetcargo@netvision.net.il Chief Executive Officer: Oren Ohana Joint Transport International Services o Tel Aviv, 18 Hamasger St, 67776 Tel Aviv Tel: +972 (0)3 638 4666 Tel: (Airfreight) +972 (0)3 638 4687 Fax: +972 (0)3 687 8012 Fax: (Airfreight) +972 (0)3 639 1104 email: elazar.jacky@jti.co.il Website: www.jti.co.il Managing Director: Jacky Elazar Airfreight Representative: Lily Raskin

M Kelner - Customs Agents o Tel Aviv, BGN Airport, Maman Cargo Terminal, Suite No 624, Tel Aviv Tel: +972 (0)3 973 3242 Fax: +972 (0)3 973 3243 email: limor@kelnercustoms.co.il Website: www.kelnercustoms.co.il Contact: Limor Kelner

Krief Albatros Ltd o Tel Aviv, 6 Josef Caro St, 67014 Tel Aviv Tel: +972 (0)3 562 1111 Fax: +972 (0)3 562 1113 email: reuven@krief.co.il Website: www.krief.co.il Managing Director: Mr Reuven Krief Branch Offices Lod, Ben Gurion Airport, Maman Building, Room 1122, Lod Tel: +972 (0)3 977 2221 Fax: +972 (0)3 973 3327 email: exp-opr@krief.co.il Export Operations Manager: Haim Shkuri

Lapid Logistics LTDo

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel Aviv, 63 Nahalat Binyamin St, 65154 Tel-Aviv Tel: +972 (0)3 560 7347 Fax: +972 (0)3 560 8930, +972 (0)3 725 6105 email: sehayek@netvision.net.il Website: www.customs.co.il Director/Manager: Italk Sehayek Sales Manager: S Izak

Leschaco Israel Ltd o Tel Aviv, PO Box 28084, 61280 Tel Aviv Tel Aviv, 14 Yad Harutzim Street, 67778 Tel Aviv Tel: +972 (0)3 639 4311 Fax: +972 (0)3 639 4310 Website: www.leschaco-israel.com General Manager: Avraham Abramovitz

Logistic Destinations Ltd o Petah Tiqwa, 24 Imber Street, Kiryat Ariye, 49511 Petach Tikva Tel: +972 (0)3 550 0436 Fax: +972 (0)3 654 0251 email: asaf@logistic-dest.com Website: www.logistic-dest.com Operations Manager: Asaf Lieber

Maliline Ltd o Tel Aviv, PO Box 01453, 51114 Bnei Berak Tel Aviv, 28 Baruch Hirsh Street, 51202 Bnei Berak Tel: +972 (0)3 577 7444 Fax: +972 (0)3 616 0404 email: shimon@maliline.com Website: www.maliline.com President: Shimon Weinbaum Airfreight Manager: Albert Ben Ezra Sea Freight Operations Manager: Vlada Ravich Export Manager: Zeev Houri

Mashgor Exp-Imp Logistics Service

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Haifa, PO Box 33528, 33139 Haifa Haifa, 1 Palmer Gate, 33139 Haifa Tel: +972 (0)4 864 3377 Mobile: +972 (0)509 399 668 Fax: +972 (0)4 864 3267 email: mashgor@mashgor.com General Manager: Yoav Fram

Mayan Customs Brokers & Intl Forwarding


o

Ramat Gan, 2 Habonim Street, 52522 Ramat Gan Tel: +972 (0)3 751 2288 Fax: +972 (0)3 751 3345, +972 (0)3 613 5621 email: evarman@mayan.co.il Website: www.mayan.co.il Telex: 341796 Manager: J Nagler Manager: U Aharoni Branch Offices Ashdod, One Office Building No 2, Rooms 401-402, Ashdod Tel: +972 (0)8 843 1731 Fax: +972 (0)8 856 0284 Eilat, 1 Tokinon Street, Eilat Tel: +972 (0)7 637 9873 Fax: +972 (0)7 637 7308 Contact: Dudy Rosbruch Haifa, Levant Building, 1 Palmer Gate, Haifa Tel: +972 (0)4 867 0770 Fax: +972 (0)4 864 3259 Tel Aviv, Ben Gurion, Ben Gurion Airport, Maman Terminal, Rooms 1011-1013, Tel Aviv Tel: +972 (0)3 971 2984 Fax: +972 (0)3 971 2419 Contact: Moshe Towser

Mentfield Ltd

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel Aviv, Hataasia House, 29 Hamerd Street, 68125 Tel Aviv Tel: +972 (0)3 795 9595 Fax: +972 (0)3 517 4465 email: roni_m@mentfield.co.il Telex: 371325 Import Manager: Rony Moshe Export Manager: Yotam Schvartzbard General Manager: Mrs Nava Itzhari

MGline o Tel Aviv, 9 Tversky Street, At Pel, 67201 Tel-Aviv Tel: +972 (0)5 4978 4288 Fax: +972 (0)3 915 8843 email: mgline@mail2world.com Managing Director: Moshe Gabbai

MM Trade & Multimodal Transportation Services Co o Tel Aviv, PO Box 3, 58009 Azur Tel Aviv, 31 Hametzuda Street Azur, 58001 Tel Aviv Tel: +972 (0)3 650 3400 Fax: +972 (0)3 650 3434 email: mmtrade@mmtrade.co.il or management@mmtrade.co.il Website: www.mmtrade.co.il General Manager: Yaacov Howard Managing Director: Zehavi Goldman Branch Offices Haifa, Seaport Branch, Haatzmaut Street 4th Floor, Haifa Tel: +972 (0)4 8623360 Fax: +972 (0)4 8677675

Morversal Universal Services Ltd o Tel Aviv, Teper House, 5 Tel Giborim Street, 68105 Tel Aviv Tel: +972 (0)3 518 1793 Fax: +972 (0)3 518 1787 email: info@morversal.co.il Website: www.morversal.co.il Manager: I Morgan CS Manager: S Meiri

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

MS Line Ltd o Tel Aviv, 14 Yad Harutzim, 67778 Tel Aviv Tel: +972 (0)3 537 7786 Fax: +972 (0)3 537 7735 Website: www.msline.co.il Director: Mrs S Mordehay

Multi Trans Ltd o Tel Aviv, 3 Hamezuda Street, S.Al Building, Azur, Tel Aviv Tel: +972 (0)3 559 3838 Fax: +972 (0)3 559 3939 Website: www.multi-trans.co.il Contact: Karen Klein

On Express Ltd o Petah Tiqwa, 7 Zvi Bergmann Street, 49279 Petah Tiqwa Tel: +972 (0)3 904 4772 Fax: +972 (0)3 930 7465, +972 (0)3 904 7714 email: all@oneexpress.co.il Website: www.onexpress.co.il Manager: R Steiner Manager: A Steiner Branch Offices Ashdod, Ashdod Port email: all@oneexpress.co.il Haifa Airport, email: all@oneexpress.co.il Tel Aviv, Tel Aviv Airport email: all@oneexpress.co.il

Orel International Logistics & Freight Forwarders o Lod, Hamelacha 7, 70100 Lod Tel: +972 (0)8 914 1179 Fax: +972 (0)8 915 0845 email: oreo@aviad.co.il Contact: Oren I Ohana

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Oshfir Customs & Forwarding Agency o Haifa, PO Box 33840, 31337 Haifa Haifa, 1 Palmers Gate, 33031 Haifa Tel: +972 (0)4 867 2270 Fax: +972 (0)4 866 4688 Website: www.oshfir.co.il Telex: 46 755 OSHFR IL Managing Director: N Oshadi Branch Offices Tel Aviv, Ben Gurlon Airport, Maman Building Suite 1030 Tel: +972 (0)3 973 2134 Fax: +972 (0)3 971 1005

Peltransport Ltd o Tel Aviv, PO Box 57700, 61000 Tel Aviv Tel Aviv, 9 Tverski Street, 67210 Tel Aviv Tel: (Switchboard) +972 (0)3 568 8777 Tel: (Export) +972 (0)3 568 8784 Tel: (Overseas) +972 (0)3 568 8737 Fax: (Export) +972 (0)3 562 9897 Fax: (Overseas) +972 (0)3 562 9899 email: sales@peltransport.com Website: www.peltransport.com General Manager: Itzak Sarig General Manager: Gal Sarig General Manager: Michael Mograbi General Manager: Edmund Mograbi Branch Offices Ashdod, Tel: +972 (0)8 853 1093 Fax: +972 (0)8 856 6041 email: ashdod@peltransport.com Import Clerk: Zarit Segev Haifa, 74 Haatzmaut Street, Haifa Tel: +972 (0)4 867 4566 Fax: +972 (0)4 867 4567 email: simi@peltransport.com or menashe@peltransport.com Licensing Clerk: Simi Zrihan

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Licensing Clerk: Menashe Levi o Jerusalem, Tel: +972 (0)2 625 1610 Fax: +972 (0)2 623 4849 email: shmuel@peltransport.com or elena@peltransport.com Contact: Shmuel Alhabez or Elena Konstantinova Tel Aviv, Ben Gurion, Tel: +972 (0)3 871 7143 Fax: +972 (0)3 971 1672 email: irena@peltransport.com or avi@peltransport.com Export Manager: Irena Bronshtein Branch Manager: Avi Drimer

Plascow Logistics Ltd Tel Aviv, PO Box 29551, 61294 Tel-Aviv Tel Aviv, 11 Rotchild Blvd, 61294 Tel-Aviv Tel: +972 (0)3 511 5333 Mobile: +972 (0)54 4507341 Fax: +972 (0)3 511 5330, +972 (0)3 760 1150 email: management@plascow.co.il Website: www.plascow.co.il Director: Shai Rotbard Branch Offices o Ashdod, Rear Port Building, Office No 10, Asdod Ashdod, Office Number 424, Ama Building, Adhdod Tel: +972 (0)728 856 1748 Fax: +972 (0)728 856 1748 email: ashdod@plascow.co.il Contact: Zelig Lilhter Haifa, 1 Palmer Street, Haifa Tel: +972 (0)4 862 0188 Fax: +972 (0)4 862 0188 email: haifa@plascow.co.il Contact: Shai Gabai Jordan River, Beit Shean, Jordon River Tel: +972 (0)4 648 0457 Fax: +972 (0)4 648 0457 email: sales@plascow.co.il Contact: Yehuda Ben Ami

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Tel Aviv, Ben Gurion, Maman Cargo Building, Ben Gurion Airport Office 1114, Tel Aviv Tel: +972 (0)3 972 1656 Fax: +972 (0)3 972 16 56 email: Airport@plascow.co Contact: Yaakov Shiri

Priel Forwarding Ltd o Tel Aviv, 36 Herbert Samuel Street, 61500 Tel Aviv Tel: +972 (0)3 795 8889 Fax: +972 (0)3 510 4567 Website: www.priel.org Assistant Manager: Albert Shalom

R.P.A. Port International Ltd o Haifa, 2 Hanamal Str Haifa, 33378 Haifa Tel: +972 (0)4 867 7767 Tel: (Forwarding) +972 (0)4 911 338 Tel: (Export) +972 (0)4 911 340 Toll Free: (Import) +972 (0)4 911 339 Fax: (Import & Export) +972 (0)4 862 0080 Fax: +972 (0)153 507 200 547 email: rpaport@rpa-port.co.il Website: www.rpa-port.co.il Contact: Doron Rapaport Branch Offices Ashdod, Oref Hanamal 3, Ashdod Tel: +972 (0)8 856 4026 Fax: +972 (0)8 856 2765 email: rpa-ashdod@rpa-port.co.il Manager: Doron Contact: Rina Jordan Bridge, Tel: +972 (0)4 606 0339 Fax: +972 (0)4 648 5970 email: bridge@rpa-port.co.il Office Manager: Doron

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Lod, Ben Gurion Airport, Room 1103, Lod Tel: +972 (0)3 971 2029 Fax: +972 (0)3 971 1748 email: aviation@rpa-port.co.il Office Manager: Dana Raphael Katz & Co o o Haifa, PO Box 33028, 33031 Haifa Haifa, 28 Hanamal Street, 33031 Haifa Tel: +972 (0)4 865 8111, +972 (0)4 862 4445 Fax: +972 (0)4 867 0020 Telex: 46 438 Managing Director: Israel Katz Operations Manager: Aziz Salhi General Manager: Viktor Andre Fuchs

Ruth Cargo Ltd o Tel Aviv, Ben Gurion, Maman Building, Room 1109, Ben Gurion Airport Tel: +972 (0)8 918 2000 Fax: +972 (0)8 918 2051

J Sassower Ltd
o

Haifa, PO Box 33698, 31336 Haifa Haifa, 37 Haatzmaut Road, 33033 Haifa Tel: +972 (0)4 860 8608 Fax: +972 (0)4 864 1778 Website: www.sassower.com President: Gadi Sassower Branch Offices Eilat, Tel: +972 (0)8 737 3136 Fax: +972 (0)8 737 3135 Contact: Aliza Chaim Jordan Bridge, Tel: +972 (0)4 648 0456 Fax: +972 (0)4 648 0453 email: avigdorb@sassower.com Station Manager: Avigdor Borco

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Lod, Ofek Bldg, PO Box 24, 71366 Lod Tel: +972 (0)8 914 4120 Fax: +972 (0)8 929 5096 email: fifi@sassower.com Air Export Manager: Fifi Mayer Tel Aviv, Ben Gurion, Maman Room 1105, Ben Gurion Airport, Tel Aviv Tel: +972 (0)3 971 1284 Fax: +972 (0)3 972 1228 email: ofer@sassower.com Station Manager: Ofer Bibi

Sea Transport & Trading o Haifa, Po Box 7040, 31070 Haifa Tel: +972 (0)4 834 1002 Fax: +972 (0)4 834 1003 email: agency@seatransport.co.il Website: www.seatransport.co.il Manager: Manuel Amir

Shaked Custom & Forwarding Serv Ltd o Tel Aviv, 14a Raul Valenberg Street, 69719 Tel Aviv Tel: +972 (0)3 649 8280 Fax: +972 (0)3 648 1701 email: itzik@shaked-ltd.co.il Website: www.shaked-ltd.co.il General Manager: Itzhak Edelman Branch Offices Tel Aviv, Ben Gurion, Maman Building, Room 911, Ben Gurion Airport, Tel Aviv Tel: +972 (0)3 971 2696 Fax: +972 (0)3 972 1578 email: air@shaked-ltd.co.il Contact: David Myr

Show Time o Lod, PO Box 1414, Beit Keshet, Airport City, 71100 Lod Tel: +972 (0)3 977 7330, +972 (0)3 977 7360, +972 (0)3 977 7362 Mobile: +972 (0)523 866 610

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Fax: +972 (0)3 977 7334 email: info@show-time.co.il Website: www.show-time.co.il General Manager: Amit Chen Sigmi Trade & Logistics Ltd o Tel Aviv, 8 Hachortim St., Industrial Zone, 58811 Holon Tel: +972 (0)3 550 5700 Fax: +972 (0)3 550 5800 email: ademri@sigmai.co.il Website: www.sigmai.co.il Managing Director: Amir Demri

Target Logistic Solutions Ltd Tel Aviv, Ben Gurion, PO Box 191, Ben Gurion Airport, 70100 Tel Aviv Tel: +972 (0)3 538 6111 Fax: +972 (0)3 634 9955 email: ami@targetls.co.il Website: www.targetls.co.il International Manager: Malka Grady TDY International Freight Services td o o Tel Aviv, PO Box 10030, 49001 Petach-Tiqva Tel Aviv, Shimoni #8, Neve 0Z, Petach Tikva Tel: +972 (0)3 923 2511 Fax: +972 (0)3 923 2506 email: marketing1@tdy.co.il Manager: Zvi Zohar Export Manager: Genya Rogov Import Manager/Dupty Manager: Arik Gidenrich Marketing Manager: Barry Karp Branch Offices Haifa, Tel: +972 (0)4 864 0555 Fax: +972 (0)4 865 0812 email: arik@tdty.co.il Contact: Arik

TPF Forwarding Network

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

Haifa, 25 Baharav Yekutiel St, Haifa Bay Tel: +972 (0)4 841 6266 Fax: +972 (0)4 841 8664 email: staff@fridenson.co.il Website: www.tpfnetwork.org Contact: Rami Fridenson

Trans Atlas Ltd o Haifa, Hanamal 10 Street, Azour, 58001 Haifa Tel: +972 (0)4 866 1339 Fax: +972 (0)4 867 2221 General Manager: Yoel Gilead Branch Offices Haifa, 13 Kadima Street, PO Box 6108, Haifa Tel: +972 (0)4 838 4583 Fax: +972 (0)4 838 8426 President: Y Gilead

Uti Logistics o Lod, 11 Pesach Lev Street, North Industrial Zone, 71293 Lod Tel: +972 (0)8 914 8111, +972 (0)8 9146 1301 Fax: +972 (0)8 914 6320, +972 (0)8 914 6505 Website: www.go2uti.co.il Vice Chairman: Shlomo Sharon

Veritas Customs Brokers & Intl Forwarding o Tel Aviv, 2 Ben Avigdor Str, Tel Aviv Tel: +972 (0)3 561 0161 Fax: +972 (0)3 561 0358

Yatir Import-Export Services Co Ltd o Tel Aviv, 19 Hamashbir Street, Industrial Zone, 58853 Holon Tel: +972 (0)3 650 2525, +972 (0)3 650 2517 Fax: +972 (0)3 760 1093 email: jackiel@yatir.co.il Website: www.yatir.co.il

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

President: Efi Gabay Forwarding Manager: Jackie Levy Zior Ltd o Ramat Gan, 5 Jabotinsky Street, Avgad Building, 52520 Ramat Gan Tel: +972 (0)3 751 5222 Fax: +972 (0)3 751 3595 email: ziortlv@zior.com Website: www.zior.com Logistics Manager: Shmulik Schwartz

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

ANNEX FIVE: Terminology


The Import or export business requires a good knowledge of related terms in order to remove the uncertainties of different interpretations. It is very important for Palestinian Importers/exporters to make every effort to cover all necessary terminology before entering a contract to make sure that everything is clear for them; this will help in resolve many disputed interpretations. The following terms are terms would be encountered while dealing with a freight forwarder. Freight: goods or products transported, generally for commercial gain, by ship, aircraft, train, van or truck. Freight Forwarder: are intermediaries between companies that deal in international import and export and the various transportation services. They provide the service of moving freight from one international destination to another and handle the considerable logistics task for their client, guaranteeing the arrival of the products to the proper destination upon the agreed time and in good condition. Shipping Line: is a business that operates ships that it may or may not own. Or any person who owns or charters a ship and includes an enterprise which operates or manages the business of shipping. Customs Broker: are private individuals, partnerships, associations or corporations licensed, regulated and empowered Customs to assist importers and exporters in meeting requirements governing imports and exports. Brokers submit necessary information and appropriate payments on behalf of their clients and charge them a fee for this service. Customs brokerage: Is a profession that involves the 'clearing' of goods through customs barriers for importers and exporters (usually businesses). Bill Of Lading: is a document issued by a carrier to a shipper, acknowledging that specified goods have been received on board as cargo for conveyance to a named place for delivery to the consignee who is usually identified. There are different types of Bill of lading which are: _Order bill of lading: This bill uses express words to make the bill negotiable, e.g. it states that delivery is to be made to the further order of the consignee using words such as "delivery to A Ltd. or to order or assigns". Consequently, it can be endorsed by A Ltd. or the right to take delivery can be transferred by physical delivery of the bill accompanied by adequate evidence of A Ltd.'s intention to transfer.

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

_Bearer bill of lading: This bill states that delivery shall be made to whosoever holds the bill. Such bill may be created explicitly or it is an order bill that fails to nominate the consignee whether in its original form or through an endorsement in blank. A bearer bill can be negotiated by physical delivery. _ Surrender bill of lading: Under a term import documentary credit the bank releases the documents on receipt from the negotiating bank but the importer does not pay the bank until the maturity of the draft under the relative credit. This direct liability is called Surrender Bill of Lading (SBL), i.e. when we hand over the bill of lading we surrender title to the goods and our power of sale over the goods. Invoice: An invoice or bill is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer. Certificate of Origin: is a document used in international trade which states from what country the shipped goods originate or the country where their goods are actually made. Packing List: is a shipping document that accompanies delivery packages, usually inside an attached shipping pouch or inside the package itself. It commonly includes an itemized detail of the package contents and may or may not include customer pricing. It serves to inform all parties, including transport agencies, government authorities, and customers, about the contents of the package. It helps them deal with the package accordingly. Incoterms: or international commercial terms are a series of international sales terms, published by International Chamber of Commerce (ICC) and widely used in international commercial transactions.

How to Deal with Freight Forwarders: A Guide for the Palestinian Trader

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