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720.308.4368 kamorrissey@kamorrissey.com http://www.linkedin.

com/in/karenamorrissey

KAREN A. MORRISSEY

SUMMARY
Productive, versatile, Information Technology professional with extensive experience in a wide variety of business applications and programming languages. Quick learner, with proven ability to identify both root causes of problems and best solutions. High-energy team player, with demonstrated ability to both lead and follow. Flexible SME known for willingness to help junior team members.

TECHNICAL & SPECIALIZED SKILLS


Languages: C/C++, Java, JavaScript, Perl, Visual Basic Internet: FTP/SFTP, Perl CGI, JavaScript, CSS, HTML/XHTML, SSL/TLS, TCP/IP Databases: Oracle, MS SQL Server, MySQL Operating Systems: Solaris, Linux, Windows 2000/XP/Vista/7 desktop, Windows NT/2000/2008 server Software Tools/Applications: MS Office 2003/2007, Eclipse Data Capture: Kofax Capture, Ephesoft Web Platforms: Apache, Drupal, JBoss, Tomcat, XAMPP Other: Disaster Recovery, Public Key Encryption (PGP/GPG)

PROFESSIONAL EXPERIENCE
GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY, Greenwood Village, Colorado
Senior Software Systems Engineer Supported technical infrastructure, and special projects on Sun Solaris, Linux, and Windows. 2000 2011 Ensured client security by coordinating public key exchanges with customers exchanging files via FTP. Administered GPG key ring. Administered in-house FTP/SFTP file transfer application for trading files with over 1000 organizations. Helped maintain infrastructure for scheduled FTP/SFTP transfers, written in C and Perl. Developed and maintained Kofax Capture document class definitions and definitions for release to inhouse ECM application and FileNet P8 repository, with an initial implementation that increased staff productivity for related tasks by 200%. Evaluated Ephesoft document capture product and advocated for its adoption to increase user productivity by 100%. Increased system availability by designing and implementing VMware- and DoubleTake-based, highavailability architecture for Kofax Capture environment. Combined implementation with Kofax Capture major version upgrade, implementing both with no production outages. Programmed and led periodic load tests of public-facing websites using Radview load testing software, successfully uncovering failures to meet SLAs. Improved compliance by maintaining Sarbanes-Oxley access list audit reports using Java, Jasper Reports/iReports, and Oracle and SQL Server DBs. Maintained numerous application access lists, removing terminated users periodically. Minimized business continuity recovery times by documenting detailed, optimal disaster recovery procedures. Enhanced security by managing Apache web servers and related applications on both Solaris and Linux for ECM access, user account permissions, and server change logs. Maintained internal web applications using Perl CGI, Groovy on Grails, and Java Server Pages. Increased data center productivity by rewriting AutoSys job management software tools in C and Perl to generate ad hoc, one-time batch jobs.

KAREN A. MORRISSEY

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Reduced time-to-solution for common problems by maintaining Tomcat-based team wiki for troubleshooting information and standard procedures. Edited contributions by other team members for clarity and conformance to documentation standards. Managed Tomcat implementations on both Solaris and Linux. Enhanced developer productivity and security by building and maintaining local tools, principally using mixtures of C, C++, Java andPerl.

VISION SYSTEMS (AN MCI COMPANY), Greenwood Village, Colorado


GIS Software Engineer (Contract Position) 1998 2000 Developed and tested of Geographic Information Systems software for Automated Mapping/Facilities Management of electric utility company distribution network. Improved application performance by redesigning data model for facilities connectivity. Solved existing problems in applications that traced network and calculated transmission line characteristics. Improved customer satisfaction by applying facilities connectivity knowledge to testing of the commonpoint-of-failure detection application.

BUSINESS MANAGEMENT SYSTEMS, INC., Denver, Colorado


Software Engineer Converted data of a national telephone company to use BMSs facilities management software. 1997 1998

ANALYSTS INTERNATIONAL CORPORATION, Denver, Colorado


GIS Software Engineer (Consultant to USWest) 1996 1997 Developed and tested Geographic Information Systems software for Automated Mapping/Facilities Management of telco outside assets. Improved application performance by redesigning data model for facilities connectivity. Redesign solved existing problems in applications that traced network and calculated transmission line characteristics. Assisted conversion of facilities data from paper documents by translating facilities connectivity data from conversion vendor into target AM/FM system.

EXPERTECH CORPORATION, Greenwood Village, Colorado


GIS Software Engineer 1992 1995 Developed and tested Geographic Information Systems software for Automated Mapping/Facilities Management of telco outside assets.

INTERGRAPH CORPORATION, Huntsville, Alabama


Software Engineer 1991 1992 Developed and tested of Geographic Information Systems software for Automated Mapping/Facilities Management of telco and electric power distribution networks. Enhanced expert system to typeset editions of TV Guide.

PROFESSIONAL AFFILIATIONS
Member, Denver/Boulder Drupal Users Group (DBUG)

EDUCATION
Computer Science (50% completed B.S.) METRO STATE COLLEGE OF DENVER Information Engineering (work toward B.S.) UNIVERSITY OF ILLINOIS AT CHICAGO

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