Chapter 7 Quiz

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& Question 1 Marks: 1 ________compensation is pay that varies depending on specified conditions such as the general profitability of the company, revenue, or individual performance targets. Choose one answer. a. Broadband b. Deferred c. At-risk d. Cafeteria plan Question 2 Marks: 1 Which of the following is true for a bona fide occupational qualification? Choose one answer. a. It may use selection criteria regarded as discriminatory. b. It has no material impact on job outcomes. c. It is a prerequisite for inclusion in affirmative action programs. d. It is based on performance and has an indirect impact on job performance. Question 3 Marks: 1 A( n) ________ is a system that ties some compensation to employee performance. Choose one answer. a. incentive plan b. cafeteria plan c. open compensation d. broadband plan

Question 4 Marks: 1 Which of the following is more likely to occur in an unstructured interview than in a structured interview? Choose one answer. a. carefully recording interviewees' responses on a standardized form b. taking approximately the same time to interview each candidate c. asking each candidate to answer different questions d. asking all candidates the same set of questions Question 5 Marks: 1 In which of the following cases will unstructured interviews be the most useful selection technique? Choose one answer. a. Papercraft Ltd is looking for a Web site designer and needs test applicants to demonstrate their proficiency with designing software. b. Orangetree is holding walk-in interviews for a desk job and needs to eliminate half of the 200 applicants in the first interview round. c. N&S Ltd is in the process of recruiting a top-level manager and needs a person who can interact well with others. d. JEG needs an operator for the specialized machinery used on the shop floor and must decide from among ten candidates for the job. Question 6 Marks: 1 Which of the following is an off-the-job training method? Choose one answer. a. job rotation b. correspondence courses c. mentoring d. apprenticeship Question 7

Marks: 1 ________ lists a set of qualities upon which to evaluate employees, and their level of performance on each of these items is then rated in terms of a scale typically ranging from 1 to 5. Choose one answer. a. The Guttman scale b. A Borg scale c. A graphic rating scale d. The Likert scale Question 8 Marks: 1 Which of the following pieces of information would most indicate that a company's assets are mainly intangible? Choose one answer. a. The company has a diverse workforce. b. The company operates on a global basis c. Plant and equipment contribute most to the company's output. d. The company is primarily service and information oriented. Question 9 Marks: 1 Which of the following strategies should managers avoid when designing orientation programs? Choose one answer. a. scheduling informal meetings between new hires and immediate supervisors b. matching each new employee with a "buddy" based on job similarity rather than personality compatibility c. reducing paperwork to minimize information overload d. alternating heavy information with lighter presentations Question 10 Marks: 1

________orientation sessions are generally designed to help the new employee get up to speed on the new job, co-workers, policies, procedures, and expectations. Choose one answer. a. Work-unit b. Critical incident c. Job rotation d. Career path Question 11 Marks: 1 Which of the following is the best definition of a valid selection technique? Choose one answer. a. It is a screening process that differentiates those who would be successful in a job from those who would not. b. It is a technique that is designed to eliminate employer bias in selecting candidates. c. It is a technique that does not discriminate between candidates on the basis of race, religion, or gender. d. It is a technique that has been approved by the Labor Department. Question 12 Marks: 1 In which of the following cases will written tests be the most useful selection technique? Choose one answer. a. JEG needs an operator for the specialized machinery used on the shop floor and must decide from among ten candidates for the job. b. Papercraft Inc. is looking for artists who can design and produce specialized gift items and has placed ads on several job portals. c. Orangetree is holding walk-in interviews and needs to eliminate at least half of the 200 candidates depending on their aptitude. d. N&S Corp. is conducting internal recruitment for a trainer for employees and needs a person who can interact well with others. Question 13 Marks: 1

A( n)________ is a statement that describes the skills, experience, and educationthat a candidate should have to perform the job. Choose one answer. a. job rotation b. job assessment c. job analysis d. job specification Question 14 Marks: 1 Candidates for university teaching positions are routinely required to teach a 50-minute class in their discipline while selection committee members observe both the candidate's work and students' responses. What is this selection technique called? Choose one answer. a. physical examination b. assessment center c. unstructured interview d. work simulation Question 15 Marks: 1 ________skill development programs include a variety of skills and abilities, such as problem solving, decision making, planning, and organizing. Choose one answer. a. Conceptual b. Interpersonal c. Technical d. Motor Question 16 Marks: 1

________involve( s) the termination of groups of employees because of economic or business reasons Choose one answer. a. Outsourcing b. Furloughs c. Voluntary redundancy d. Layoffs Question 17 Marks: 1 ________ may use selection criteria regarded as discriminatory, but do not constitute employment discrimination because they have a direct and material impact on job performance and outcomes. Choose one answer. a. Bona fide occupational qualifications b. Cross-functional job rotations c. Behaviorally anchored ratings scales d. Graphic rating scales Question 18 Marks: 1 Which of the following would be the most helpful to employees who want to chart potential career paths within their company? Choose one answer. a. employment agencies b. employee referrals c. job postings d. school placement centers Question 19 Marks: 1 ________focuses on the structuring or restructuring of key components of a job.

Choose one answer. a. Job posting b. Job design c. Job rotation d. Job analysis Question 20 Marks: 1 Employee referrals are least effective as a recruiting strategy when ________. Choose one answer. a. employees are not as well compensated as the new recruits will be b. employees are friends with the potential applicants c. the firm seeks candidates who are significantly different from current employees d. the firm seeks candidates who can perform the same functions as current employees

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