Professional Documents
Culture Documents
cc/9gz0o
#govonline
Untapping the full potential and mitigating risks of social media for the public sector
One-day connected forum and full-day workshop 17-18 April 2012, Clifton Suites on Northbourne Canberra, ACT, Australia
> Developing a social media policy < >Addressing the risks and legal issues of social media< > Overcoming resistance and training staff in the use of social media< > Measuring the value of social media <
In this hands-on and interactive workshop participants will learn to: Examine the risk profile associated with adoption of social media and the methods currently used by government departments to reduce it Create governance frameworks and profile end-users to safeguard against and monitor unwanted behaviour Take a holistic view at program strategy, design, implementation and transition to business-as-usual Ensure benefit/outcomes realisation of your social media endeavours
Supported by:
Produced by:
www.arkgroupaustralia.com.au
The use of social media for collaboration in the workplace is set to double by 2013. The personal online social communities that individuals have built up in the past few years are now spilling over into work and as a result the role of social media is changing. However, despite its potential professional benefits many public sector organisations are still wary of the use of social media in the workplace. By increasing an organisation-wide awareness and building a toolkit that tackles confidentiality, copyright, privacy and reputation issues, organisations can successfully implement social media strategies as just another part of their communication and business.
Understand the practical applications and impact of social media in your workplace Adopt the right mindset: how far must you go with social media ? Develop an effective social media strategy and policy Deal effectively with legal, security and governance issues of social media Train your staff on social media etiquette
2:00
Patrick McCormick, General Manager, Online Collaboration and Citizen Engagement, Department of Justice
3:30 4:00
10:15 Developing an effective internal social media strategy Building a business case for social media Integrating social media into the overall communication strategy
Putting in place the policies and processes in support of your active in the Linking eLearning to social learning and knowledge sharing social media space internal social media strategy
Matthew Gould, Online Systems Officer, Corporate Communications, NSW Rural Fire Service
4:45
John Thompson, Senior Manager, Road Safety & Marketing, Transport Accident Commission
12:15 Implementing, managing and maintaining social media Using social media to the best advantage in your agency Social media in controlled and compliance regulated environments: tips and traps Addressing early and late adopters when it comes to social media adoption
Registration: 9.00 am Workshop time: 9.30 am - 4:00pm Facilitated by: Matthew Hodgson, Partner, Senior Executive - Citizen Experience, Zen Ex Machina
www.arkgroupaustralia.com.au
5 way s t o B o o k yo u r p l a c e at t h i s e v e n t 5 way s t o b o o k yo u r p l a c e at t h i s e v e n t
phONE: +61 1300 550 662 (02) 550 4000 phONE: +61 13008913 662 fax: +61 1300 550 663 (02) 550 4099 fax: +61 13008913 663
pOSt: Send the completed registration form to Ark Group 4099 +61 (02) 8913 4000 +61 (02) 8913 Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060 WEb: www.arkgroupaustralia.com.au pOSt: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060
AB-WEB
(exp: 22/07/2011) I am a member of RIMPA, IIM, Member discountACS, Managing Partner, KIM Legal, Inside Knowledge (exp: 16/03/2012)
I am a member of AiMIA, ACS, IIM, ASTC-VIC, ASTCNSW, RIMPA
Connected forum + workshops Connected forum + o Save workshop $300 $2585+ GST = $2843.50 o Save $200 o Save $400 $2290+ GST = $2519 $2485+ GST = $2733.50 o Save $300 $2190+ GST = $2409 o Save $500 $2385 + GST = $2623.50 o Save $400 $2090+ GST = $2299
Connected forum + workshop a b Connected forum only o Save $200 $1990 + GST = $2189 o $1495 $300 = $1644.50 o Save + GST $1890+ GST = $2079 o Save $200 $1295 + GST = $1424.50 o Save $350 $1840 + GST = $2024 o Save $250 $1245 + GST = $1369.50
pre-forum workshops a b o $695 + GST = $764.50 o Save $60 $635 + GST = $698.50 o Save $100 $595 + GST = $654.50
Workshop only o $1495 + GST = $1644.50 o $995+$200 = $1094.50 o Save GST $1295 + GST = $1424.50 o Save $50 $945+ GST = $1039.50 o Save $250 $1245 + GST = $1369.50 o Save $100 $895+ GST = $984.50
Delegate 1st Delegate 2nd 1st 3rd 2nd 4th FREE 3rd 4th FREE
Name Name
Signature Signature
I have read and accepted the booking conditions
Please note: Payment must be received in full prior tohave event to accepted theyour place I the read and guarantee booking conditions
Event venue and accommodation Event venue and accommodation Preferential rates are available at the Novotel on Collins, Preferential rates are available at the Clifton Suites on Melbourne.Please contact the hotel directly to make your Northbourne, Canberra. Please contact the hotel Group to make as your reference. reservation, quoting Ark directlyAustraliayour reservation, quoting Ark Group Australia as your reference.
o Mastercard Payment must be received in full prior to the event to guarantee your place Please note: o Visa o American Express o Mastercard Card number
Card number Expiry date Expiry date name Cardholders Cardholders name Cardholders signature Cardholders signature o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) Booking conditions o Bookings can be submitted at any stage prior to the Please invoice me 1. For cancellations received less than 30 days prior to
event, subject to availability. A limited allocation is being 1. held and bookingsubmitted at any stage prior to the Bookings can be early is therefore recommended. In the event of the booking not A limited allocation is being event, subject to availability. being accepted by Ark Group Australia the total amount will be refunded. In held and booking early is therefore recommended. 2. Payment must be received inbeing accepted course. the event of the booking not full prior to the by Ark 3. All speakers are the totalat the time of printing, but are Group Australia correct amount will be refunded. 2. subject to variation without in full prior to the course. Payment must be received notice. 4. If the delegate cancels after the booking has been are 3. All speakers are correct at the time of printing, but accepted, the delegate will be liable subject to variation without notice. to the following cancellation charges: 4. If the delegate cancels after the booking has been Cancellations notified over 45 days prior to the event accepted, the delegate will be liable to the following will not incur a cancellation fee. cancellation charges: In the event ofnotified over 45being between 45event Cancellations a cancellation days prior to the and 30 daysincur a cancellationafee. cancellation fee will not prior to the event, 20% will beevent of a cancellation being between 45 and In the charged. the event, the full delegate rate must be paid and no refunds will be available. less than 30 days prior to For cancellations received 5. All bookings submitted by e-mail, fax, or be paid and no the event, the full delegate rate must over the telephone are subject to these booking conditions. refunds will be available. 6. All cancellations must be receivedfax,writing. the 5. All bookings submitted by e-mail, in or over 7. Ark Group are subject to these held liable for telephone Australia will not be booking conditions. 6. circumstances beyondbe received in writing. to the All cancellations must their control which lead 7. cancellation or variation notthe programme. Ark Group Australia will of be held liable for 8. circumstances beyond their controloverseas will be All bookings, whether Australian or which lead to the charged Australian GST at the prevailing rate cancellation or variation of the programme. at the 8. time of booking. All bookings, whether Australian or overseas will be 9. Delegates are responsible for their own travel,at the charged Australian GST at the prevailing rate accommodation time of booking. and visa requirements. 9. Delegates are responsible for their own travel, accommodation and visa requirements.
o Visa
o American Express
Sponsorship or Exhibition Opportunities Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event If you are interested in sponsoring or exhibiting at this event please contact Bhuwan Rai Phone:contact Bhuwan Rai please 1300 550 662 Email:aga@arkgroupasia.com Phone: 1300 550 662
30 days prior to the event, a 20% cancellation fee We occasionally allow reputable companies to mail details of products we feel may be of interest. will be charged. If you do not wish to receive this service, please tick this box q We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q
D076 E008
Email:aga@arkgroupasia.com