Madhusudhan C S

Professional Objective
To seek a challenging position and be a part of growth oriented team wherein I wish to consolidate upon my experience in automobile field. Especially in service training & product which I have acquired throughout my career and contribute to the companys growth & continual improvement towards customer satisfaction.

Executive Profile
Energetic, sincere, Obedient, Productive and skilled Automobile Professional seeks career advancement with dynamic, high growth organization that welcomes fresh ideas, initiative, dedication and experience in service, product & training activities. Exceptional ability to work under pressure, offering over 21 years of successful experience in AUTOMOBLILES line in India & Oman. Proven leadership, Technical, communications, Human relations, Analytical, Inter personal, Communication skills. Extensive experience in all facets of automobile product, Service & Training activities. Troubleshooting, mechanical, operational problems, Communicative, Focused and solution-oriented consistently exceeding management goals. Leads by example, motivating united team and achieving high performance levels. Proven areas of expertise includes: Service Training (Technical & Non-Technical) - Fleet owner & In-house / Staff supervision / National Technicians Development program Productivity Improvement system Technical Trouble shooting/update electronic informations Warranty administration Service employees motivational scheme Implement service standards in shop floor Update diagnostic tools & order SSTs & Tools Communication with principles on technical matters

Professional Work History Saud Bahwan Groupc (SBG), Oman Manager, Service Training (Technical & Non-Technical) Toyota, Kia, Daewoo & Ford Vehicles (From 1998 to till date)
(About SBG, Oman: - A market leader with defined success through winning corporate philosophy. The vision of our leader has taken SBG to pinnacle of glory from a humble beginning of being a small trading organization two decades ago. The business activities of SBG have extended over the automotive sector with an annual turnover of US$ 4 billion making it as one of the largest corporate houses in the country.

Developed strategic training plan / curriculum in developing skilled manpower for better growth, profitability, Fix it righ at first time towards continual improvement of customer satisfaction of the workshop. Reporting to Senior Manager (Service) Operations.

Designing, Planning, scheduling & Managing Making training plans & Ensuring availability of adequate training facilities Preparation of training materials Analysis of training needs & Establishment & conduct training programs Administratively report to Principles Provide solutions to Technical concerns- In-house & Principles, involve in QIRs (Quality Information report), updating TSBs, etc Frequent visit to branches in analyzing job rotation & after training feedback Responsible for coaching, mentoring, developing staff to achieve prescribed objectives Planned and implemented motivational schemes like Skill competition, Best Technician award, Technical service magazine, etc Ensure the accurate and timely preparation of all necessary reports and records Handled Warranty administration with principles Helped service in improving productivity areas

GMMCO, Chennai Automobile Service Engineer / Technical Trainer

1998

1995

About GMMCO:- A part of C.K Birla group & Indian Sales and service representative of Caterpillar Inc., a global market in manufacturing earth moving and construction equipments,

Involved in commissioning, maintaining and troubleshooting CAT 773B,777C Dumpers(Caterpillar) & other earth moving equipments Planned and conducted in-house training programs for new service employees and field personals Reporting to Service manager / Training manager Performed troubleshooting and problem analysis of vehicles, inventory, road testing, etc Conducted stage inspections / Final inspections of the vehicles Co-ordinate training activities with manufacturer

P.E.S College of Science and Engineering & Govt. Poly etch. Karnataka Lecturer 1990 1995 Worked as a Faculty in Automobile Department, which is affiliated to Karnataka Govt under Job oriented courses .During this tenure successfully handled, conducted and proven good results.

Awards & membership Worked as a internal assessor for the NVQ in-house training program sponsored by Oman govt. D32/33 Award from Institute of Motor Industry, U.K Associate member of IMI,U.K

Achievements Trained Technicians secured Gold & Silver award at KIA skill world cup, Seoul, Korea (2004 & 2010) Trained Technicians secured Gold & Silver award at KIA skill Regional world cup, Dubai (2004,2005,2007 & 2010) Independently handled training department, Implemented safety standards, procedures & discipline in shop floor Leading Technical diagnostic cell Involved in achieving Principles awards like Best service, Act smart, etc Achieved Training certification as per principles

Training courses undergone

Graduate Apprentice Training at KSRTC, Bangalore (1989 90) Familiarization, Maintenance and T/B shooting training of Caterpillar engines & Automatic Transmission at Hindustan Transmissions Service Advisors seminar, EFI/TCCS, Automatic Transmission, Land cruiser, LX470 & Camry New model training in BRO, Bahrain with Toyota Motor Corpn. Expertise service training at Daewoo Motors, Seoul, Korea KIA step (TRP) training, New model training of Carnival, Optima, Cadenza, Sorento, Mohave & other models Training at Dubai OTC Daihatsu Technical Instructor course at Dubai KIA service Academy course, Dubai KIA service & training committee conference, Dubai KIA warranty conference, Seoul, Korea

Personal Details
Home Tel: GSM / Mobile: E-mail: (00968) 24482398 (00968) 99013442 umamads@yahoo.com

Nationality: Indian Tamil

Date of Birth: 07-05-1966

Visa Status: Residence Driving license; Oman & Interntl

Languages known: English, Hindi, Kannada &

Marital status: Married & 2 Daughters Qualification; B.E (Automobile), Management course (Short Course with IISc, Bangalore)