ROBERT A.

CHRISTENSEN
Port St. Lucie, FL 34986 C 772-579-8387 BobcatAdjusting@gmail.com

Agile, detail-oriented, accomplished property claims adjuster with customer-service and results-driven adaptive skill set
INSURANCE ESTIMATING: STORMS AND LOSS TYPE
Joplin, MO total loss tornado losses California wildfires, smoke losses, partial burns and total losses Louisiana/Mississippi hurricane Katrina, partial/total wind losses, partial/total flood losses through NFIP residential, light commercial and condo losses Florida, hurricanes Jeanne/Wilma, partial/total wind losses, residential, light commercial & condo losses. Regular business claims, water losses, kitchen fires and wind losses Texas, tropical storm Allison, mold claims New York City, World Trade Center 9/11, personal property losses Rapidly learn/master varied computer programs; MSB & Xactimate estimating software, word & excel Field support, trained adjusters in estimating software, exterior/interior and roof diagrams

PROFESSIONAL EXPERIENCE
PILOT CATASTROPHE SERVICES, Mobile, AL 1996 - Current Independent Adjuster Adjust wind, water, hail, fire and flood damage losses for Allstate Insurance Company. Proficient in use of MSB and Xactimate estimating software. Featured in NY Times article on Joplin, MO tornado 2011 CHRISTENSEN CONTRACTORS, Westminster, MD 1994 -1996 Licensed general contractor Performed/supervised all phases of new residential construction, remodeling & fire & water restoration. TULL CLEANING AND RESTORATION, Ellicott City, MD 1994 - 1996 Insurance Estimator Performed /supervised all phases of new residential construction, remodeling & fire & water restoration. Established Tull Cleaning and Restoration as a preferred Quality Vendor with Allstate Insurance Co. Negotiated with insurance representatives and resolved customer complaints. CHRISTENSEN CONTRACTORS, Westminster, MD 1989 - 1994 Licensed General Contractor Exclusive contract with Tull Cleaning and Restoration; specialty: residential fire & water damage repair. CHOICE DEVELOPMENT CORPORATION, Westminster, MD Foreman (1986 - 1989) Apprentice (1982 - 1985) 1982 - 1989

EDUCATION / LICENSURE / CERTIFICATION

Westminster High School, Westminster, MD; Class of 1982 Carroll County Career & Tech Center, Westminster, MD, Electrical Construction; Class of 1982

Adjusters licenses by state, and NFIP certification

Texas 1092416 Alabama 9064 Delaware 1054775 North Carolina - 0005311422 South Carolina 364113

Mississippi 10011884 Connecticut 002278674 New Hampshire 2015986 Florida - E045843 Nevada - 792339 Certification: NFIP 06010219