STANDARD OPERATING PROCEDURE Gulf Bank HRMS Implementation

Prepared by Satyam Implementation Team Author Creation Date Last Updated Version : : : : v 1.0 Oracle Learning Management Procedures : 8 Dec, 2005

Document Name

Document Control
Change Record
1 9 8

Author 10-Nov2006 04-Dec2006

Version 0.1 1.0

Change Reference No Previous Document Review

CONTENTS
Naming Conventions..4 Navigation Tools5 Responsibilities 7 Category.9 Course 15 Offering.30 Class..40 Session..44 Resource...48 Enrollment50 Forum.174 Chat.183

Naming Standards to be followed in OLM

CATALOG TAB 3

1. ROOT CATEGORY GULF BANK 2. SUB CATEGORY Training Process Name Example a. High Level b. Bank wide 3. COURSE Course Name (Free text) Example Basic English 4. COURSE CODE COURSE INITIALS Example BE (For Basic English course) 5. KEYWORDS TITLE (Free Form), 6. OFFERING Delivery Mode Name (Free text as of the Institute name) Example In House 7. CLASS COURSE NAME dd/mm/yy Example Communication Skills 06/11/06 (For communication skills course) 8. LEARNING PATH Category Name LP

CONTENT TAB
12. FOLDER Process Name 13. QUESTION BANK NAME Question Bank Name

SETUP TAB
15. DELIVERY MODE Delivery Mode Type will be Offline Synchronous Name Example In house Example Public Local Example Public International Online Asynchronous Name Example e-Learning

Navigation Tools
It is important for an user to go through the below given document before entering Oracle Catalog Administrator . The below given document details about the entry procedure, transaction prcedure, Working with key board shortcuts etc.,

CATEGORY

COURSE

OFFERING

FOLDER

LEARNING PATH

HIDE KEY NOTATIONS

SHOW KEY NOTATIONS

MENU BAR

LEARNING OBJECT

TEST

FIND

SAVE

SHOW NAVIGATOR

NEW

Responsibilities in OLM
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The main responsibilities used in the Oracle Learning Management are as mentioned above: Learner Manager Learner Self Service Oracle Learning Management Administrator Learning Instructor Self-Service

Catalog Structure

Defining Categories
To enter newCategories GULF BANK Create Category

1. Select Root Category 2. Select Category from List of Values and click on Go

Root Category

3. Enter the Category Name 4. Enter Category Description 5. Enter Start Date of the Category 6. Dont Enter the End Date of the Category. If End Date is entered, the Category will not be available after that date. 7. Click on Apply to Save the record Category. 8. Click on Cancel NOT TO SAVE CATEGORY

Learner Access - Category

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GBK Learning Management Administrator [N]Catalog Administration Category-> Learner Access

9. Click on Learner Access to determine who can view and enroll in any given Class under this category

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10. Learner Access can be restricted at Assignment level as well as Learner Level

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11. Combination of Organization, Job and Position or individually can be selected at Category level to restrict the Class. In other words the learner access created at Category level is inherited to Class, if there is no Learner Access at Course, Offering and class level. 12. By checking include child Organizations check box all the organization under the organization selected will be included in Learner Access. 13. By checking the Self Enrollment Check box the learners will be able to enroll with out any approval process.

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14. Select the Learner to give learner Access. 15. Check the Self-Enrollment boxes only if the class permits self-enrollment. Do not select the Self-Enrollment check box for the nomination to be done by the Manager.

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Defining Courses
To enter newCategories GBK Learning Management Administrator Category Create Course Adminstrator
[N]Catalog

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1. Select Category under which the Course needs to be defined 2. Select Course from List of Values 3. And click on Go

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4. 5. 6. 7. 8.

Enter Course Name Enter a Course Code Enter the Description of the Course Enter the Intended Audience Enter the Keywords. Keywords make the search easy. In other words Course can be Searched later by entering Keywords

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9. Enter the Objectives of the Course 10&11. Enter the validity dates for the Course. You must enter the start date, but the end date is optional. You cannot run Classes for the Courses earlier than the start date or later than the end date. 12&13. Select the organization that Sponsor (administers) the Course, and Select the name of the Manager or Employee responsible for it in Course Administrator 14. When Replacement Course field is filled, the Course will come to an end and Course mentioned in field will be effective. Please dont enter Replacement Course while creating a Course. Use Replacement Course only if you want to end the queried Course. 15. Status is just for information but can tell whether the Course is Cancel, Completed, Delay or Running. 16. Select the measure you use to determine successful completion of the Course (such as Attendance or Certification or Evaluation) in the Success Criteria field. 17. Click on Apply to Save the Course Created.

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Categorizing Course
To enter newCategories

GBK Learning Management Adminstrator [N]Catalog Administrator Category Course

18. Click the Categories

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19. Course will automatically take Category under which it is created as Primary Category

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20 & 21. To make this Course Available or be seen in other Categories, we need to select the Category under which this should be seen and click on Apply

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22. Secondary Category is added successfully. And repeat the process to add more categories.

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Learner Access- Course

To enter newCategories

GBK Learning Management Adminstrator [N]Catalog Administrator Category CourseLearner Access

23. Click on Learner Access to determine who can view and enroll in any given Class.

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Click on Go

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24. Learner Access can be restricted at the Assignment level also. 25. Combination of Organization, Job and Position or individually can be selected at Course level to restrict the Class. In other words the learner access created at Course level is inherited to Class, if there is no Learner Access at class level. 26. By checking include child Organizations check box all the organization under the organization selected will be included in Learner Access. 27. By checking the Self Enrollment Check box the learners will be able to enroll with out any approval process. 28. Select the Learner (employees from OHR) to give learner Access. 29. Select Self-Enrollment check box, if class conducted under the course is selfenrollment based without approval process

Learner Competencies

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Click on Learner Competencies

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Select the competency

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In the same way the prerequisite for the course can be added.

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Field descriptions (Course screen)

Sl.No. 1 2 3 4 Name of the field Course Description Keyword Intended Audience Description Course is the Field where Name of the Course needs to be entered. Description about the Course and it is a free text. Keyword are helpful for searching. To enter to whom the Course is intended for.

Objectives

To enter the objective of the Course i.e, what it is going to achieve by delivering the course.

Replacement Course

When this field is filled, the Course will come to an end and activity mentioned in field will be effective.

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Use this field only if you want to end the queried activity. 7 8 9 Sponsor Course Administrator Status Sponsor of the defined Course. Enter the which the person who is creating the Course belongs to. This field represent the person who is going to manage the Classes created out of this Course. This is just for information but can tell whether the active or inactive. There is no validation built on this field. Inactive Courses will also be available for scheduling Classes. Value in this field displays by which mean students of the course will evaluated after completion of this course.

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Success criteria

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Learner Access

Learner Access is set to restrict the leaners at class level. Or to give access only for selected few learners

Defining Offering
To enter new Offering GBK Learning Management Adminstrator [N]Catalog Administrator Category CourseCreate Offering

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1. Select Course under which the Offering needs to be defined 2. Select Offering from List of Values 3. And click on Go

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1 Select any of the delivery modes and click on Continue. Learners take online classes using the OLM Player; the application considers other Classes to be offline. Synchronous classes are scheduled; learners can take asynchronous classes at any time Within the window of opportunity you define. Thus, the application offers four combination delivery modes: Online synchronous ("virtual classroom" with live instructor) Online asynchronous (online self-study) Offline synchronous (traditional instructor-led class) Offline asynchronous (reading a book)

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Creating Offline Synchronous/Asynchronous Offering (In house, Public local, Public international)

5. Enter the Offering name. 6. Enter the validity dates for the Offering. You must enter the start date, but the end date is optional. You cannot run Classes for the Offering earlier than the start date or later than the end date. 7. Can select from list of languages in which the course will be conducted. Based on the Start Date and End Date enter the Duration and Day. 8. Enter Description for Offering

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9. Enter the minimum and maximum number of students required to run the activity, and the maximum number of internal students. These provide a default when you create Class for the Course and Offering. 10. Cost information will not be entered at the offering level. It will be entered at the class definition level. 11. 12. Pricing Information doesnt include in current functionality. This field represents the person who is going to manage the Class created out of this Offering.

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Creating Online Synchronous/Asynchronous Offering (Virtual offering, e-Learning)

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12. Enter the Offering name. 13. Select the Learning Object by searching from the list. 14. Enter the validity dates for the Offering. You must enter the start date, but the end date is optional. You cannot run Classes for the Offering earlier than the start date or later than the end date. 15. Can select from list of languages in which the course will be conducted. Based on the Start Date and End Date enter the Duration and Day. 16. Enter Descriptions for Offering

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17. Enter the minimum and maximum number of students required to run the activity, and the maximum number of internal students. These provide a default when you create Class for the Course and Offering. 18. Cost Information is not entered at the offering level. 19. Pricing Information is not included in current functionality. 20. This field represents the person who is going to manage the Class created out of this Offering. 21. Player preferences control the display and behavior of the player when a learner plays this online offering. You set the player preferences for online classes from the Offering creation and update pages. The available preferences are: Show Toolbar displays the Player navigation toolbar when the class is online. New Window opens the Player in a separate, new window. Next includes the Next icon in the Player toolbar. Checking this box displays the next content object.

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 Previous includes the Previous icon in the Player toolbar. Checking this box displays the previous content object. Outline includes the Outline icon in the Player toolbar. Checking this box displays the outline of the offering. Exit includes the Exit (Home) icon in the Player toolbar. When learners launch an offering from within OLM, Exit returns them to their Home page. If the Player has opened in a new window, Exit simply closes the window, which leaves the Home page or referring URL available to the learner in the previous window. 21. THEN CLICK ON APPLY TO SAVE THE OFFERING. And the offering looks as below.have t b changed

Learner Access- Offering

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Pls refer to Learner Access Course

Field descriptions (Offering screen)

Sl.No. 1 2 Name of the field Offering Learning Object Description Offering is the Field where Name of the Offering needs to be entered. Learning objects are the database objects that represent the actual content residing on a content server. Enter the validity dates for the Offering. You must enter the start date, but the end date is optional. You cannot run Classes for the Offering earlier than the start date or later than the end date. Can select from list of languages in which the course will be conducted.

Start and End dates

Language

Duration

Based on the Start Date and End Date enter the Duration and Day.

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Description Maximum Attendees,Minimum Attendees, Maximum Internal Attendees Offering Administrator Player Preferences

Enter Offering Description Enter the minimum and maximum number of students required to run the Offering, and the maximum number of internal students. These provide a default when you create Class for the Course and Offering.

8 9

This field represent the person who is going to manage theOffering. Player preferences control the display and behavior of the player when a learner plays this online offering. You set the player preferences for online classes from the Offering creation and update pages.

10 Learner Access

Learner Access is set to restrict the leaners at class level. Or to give access only for selected few learners

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Defining Class
To enter new Class COE/FUNC ASIA POWER USER [N]Catalog Category

Administrator

CourseOfferingCreate Class

1. Click on Manage Classes

2. Click on Create Class

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3. Enter the Class Title in the format 4. Select Training Center by searching from List Of Values. And Location will be automatically seen. In present context, Training Centre is only Kuwait and the location associated with it is also Kuwait. Status of the Class can be Normal or Planned. Normal if it is not planned.

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4 5

6 7

5. Enter the start and end dates of the Class. You can leave the dates blank only if you want to create a Class with the status of Planned. You might want to do this if you are gauging demand for the Class. For the class status Normal, Start and End dates are mandatory fields to be filled in. Based on the Start Date and End Date enter the Duration and Day. Enter the Time Zone. Enter, the start and end times (in the format 14:00 for 2pm), if you want to create sessions for the event. Ensure that the times you enter start on (or before) and finish on (or after) the earliest and latest session times. 6. Enter the Owner of the Class. The Owner Field can be used to fill the person who is responsible for the event. This is important for the alerts to appear. 7. Select your own organization as the sponsoring (administering) organization in the sponsor field.

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9.Enrollment Start Date and End Date between which new enrollment can be made. Outside from and to date a new enrollment cannot be made. Enrollment Start Date is must to create a Class. 10. Enter the minimum and maximum number of students that can enroll on the event. Oracle Catalog Administrator automatically sets the event status to Full when the maximum is reached. Maximum Internal Attendees is used when the class is open for external candidates. 11. Check the Restricted check box only if you want to restrict enrollments to internal students with certain assignments(Oraganization, Job, Positions) or Learners. Otherwise, leave the box unchecked to open the Class to all. If you check intend to restrict the Class Learner Access has to be set for the Class or Learner Access set at Category/Course/Offering will be inherited in descending order. If Restrict check box is checked with out Learner Access the class will not be available for any one. 12. Cost Information, Actual Cost will be entered for the In-house Class. This is only for information purpose and will be used in reports. 13. Click on Apply for Saving the Class created.

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14. For Learner Access for Class prefer to LEARNER ACCESS- COURSE

Defining Session
To enter new Session GBK Learning Management Adminstrator [N]Catalog Administrator Category CourseOfferingClassSession

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1. Click on Sessions and the class details will come automatically.

2. Click on Add

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3. Enter the Session name 4. Training Center, Location and Start Date are taken default from Class. 5. Enter the Start Time and End Time of the session in 24 hrs format. 6. Click on apply to save the Session created

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7. Session is successfully created.

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OLM provides the flexibility of booking the resources at the session level. Click on resource booking and ADD the resource you want to add.

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Select the name of the resource.

Defining List of Enrollments for Class To enter List of Enrollments for Class
GBK Learning Management Adminstrator [N]Catalog Administrator Category CourseOfferingClassList Of Enrollments

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1. Click on List of Enrollments

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Click on Add enrollments

If you select Copy learners we get:

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2. Select the Enrollment Status and Click on GO. To find the list of learners with the Status Selected. 55

3. Select the Learner or number of learners and click on Update Enrollment to update the Status of Learner

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4. Select the enrollment status. If the status Attended is selected then select also select whether the course was successfully attended

If there is not successful attendance then the failure reason can also be selected:

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5. Enter the Suitable Change Reason for Enrollment Status. And Click on Apply to save the record

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Learner Access for Class Please refer Learner Access for Course.

Change maximum attendees or Class Status for Class To change maximum attendees or class status for Class
GBK Learning Management Adminstrator [N]Catalog Administrator Category CourseOfferingClassChange maximum attendees or Class Status

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1. Click on Change maximum attendees.

2. Select Change Maximum Attendees option. And enter the Maximum attendees. 3. Click on Apply to save the record.

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4. Successfully applied the changes

5. Click on Change Class Status 61

6. Select Change Class Status Option.

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7. Select the Enrollment Status. 8. Click on Yes. 9. Click on Apply to save the record.

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10. Successfully saved the change in the class status. LEARNER ACCESS-CLASS Pls refer to LEARNER ACCESS-COURSE for defining Learner Access for Class

Defining Learning Object

To enter new Session

GBK Learning Management Adminstrator [N]Catalog Administrator Content FolderLearning Object

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1.Select the Folder under which the Learning Object has to be created 2. Select the Learning Object from list of values 3.Click on Go

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4. Application generates an Identifier. 5.Enter Learning Object Name

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6. By default, all learning objects are initially unpublished. You publish learning objects when you are ready to assign a learning object to a catalog offering. Only Published Learning Object will be visible in Offering Learning Object search. 7.By default the Tracking type is Automatic. And dont change the tracking type. 8.Enter Descriptive character field to indicate duration of a course to learners when they are selecting from the catalog. And the Language of the Learning Object is available. 9.Enter brief description of Learning Object. The target learning audience. System requirements required to run the content (Hardware Software Requirements). 10. The percentage score that the learner should attain to master the content represented by the learning object. 11. The format of the content. This information is used when exporting learning object Metadata in IMS format. 12. The author or publisher of the content 13. The entry specified in the catalog 14. Catalog ID or number for use within an external cataloging system. Version ID or number. 15. Select the URL Access. The Content Location properties identify the location of your physical content. Starting URL is the only field displayed when you select URL Access from the Type list. The URL Access option indicates that your content is located on an external content server (not on a content server managed by OLM itself). Specify the complete path of the content in the Starting URL field. 16. Click Apply to save the Learning Object created 17. Select Content Server Access Content Server appears when you select Content Server Access from the Type list. The Content Server Access option indicates that an OLM content server hosts your content. The Content Server list displays only available OLM content servers, added using the Setup page. Use the Setup page to add or edit a content server by entering the host name, port, physical directory and other content server properties. If you require an OLM content server, contact your site administrator. Directory represents the directory on the selected content server where the content is located. This field appears only when you select Content Server Access from the Type list. Initial Field specifies the file launched when a learner accesses a learning object in the Player. If you do not know the initial page at this stage, you can enter a dummy file name and update the property later.

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18. Successfully created the Learning Object.

Field descriptions (Learning Object screen)

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Sl.No. 1

Name of the field Duration

Description Descriptive character field to indicate duration of a course to learners when they are selecting from the catalog A brief description of the learning object The target learning audience System requirements required to run the content The percentage score that the learner should attain to master the content represented by the learning object. The format of the content. This information is used when exporting learning object metadata in IMS format. The author or publisher of the content The entry specified in the catalog Catalog ID or number for use within an external cataloging system. Version ID or number

2 3 4

Description Audience Hardware Software Requirements Mastery Score

Mime Type

7 8 9

Author Catalog Catalog Number

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Version

To enter Player Prerequisites for Learning Object

GBK Learning Management Adminstrator [N]Catalog Administrator Content FolderLearning ObjectPlayer Prerequisites A prerequisite is a required learning object that a learner must complete before beginning

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or continuing a sequence of learning. You set a player prerequisite for learning object to prevent learners from launching that learning object until they complete the prerequisite. 1. After Clicking on Player Prerequisites 2. Click on Add

2&3. Select the Learning Object from the List of Values and Quick Select.

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4. After Selecting the Learning Object 5. Click on Apply to save the record.

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6. Player Prerequisites are successfully created for Learning Object. GBK Learning Management Adminstrator [N]Catalog Administrator Content FolderTestPlayer Prerequisites 1. Select the test and click open it to assign the Player Prerequisite

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2. Click on Player Prerequisites for Test.

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3. After Clicking on Player Prerequisites click on Add 4. Select the Test(Prerequisite) from the List of Values and Quick Select.

5. After Selecting the Prerequisite for test. 6. Click on Apply to save the record.

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7. Player Prerequisites are successfully created for Test.

Enrolling Learners
GBK Learning Administrator [N]Enrollments and Subscription

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1.Click on Add Enrollments. The following screen will appear where you can select the class for which you want to make the enrollment.

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2. Search for the class name for which you want to make the enrollment. The class will appear with the options of single enrollment or bulk enrollment. If you click on Bulk Enroll following window will appear:

3.You can either add learners from some organization or the learners can also be copied from some other previous existing class.

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4.The search for the learners can be made on the basis of abovementioned criteria: Job Position Manager Organization Hire Date The list of learners appears as per the search criteria. Select the learners you want to enroll and click on add.

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5. Click on Apply to add the selected learners.

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6.

The following message is displayed

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7. To copy Learners from a previous class

8. Enter the name of previously held class for which the enrollments are present.

9. Select the learners from the previously existing class and click on ADD.

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10.

When the learners have been selected click on apply.

11. For single Enrollment in a class enter the class name in the search criteria and then click on add Single Enroll

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12. Select a status for the enrollment. And the name of the learner from the learner details.

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Entering Enrollment Details: 17. In the Enrollment Details region, enter details such as the enrollments source and special dietary instructions. Use the Source field to help track the effectiveness of publicity or agency relationships. Add values using the Lookup Type BOOKING_SOURCE. Save your changes. Tip: Once you have entered an enrollment in the Enrollment Details window, you can perform many of the update functions by choosing List of Enrollments from the Class page in the Catalog. 18. Save the Enrollment done.

Resources Definitions
To define the Resources

GBK Learning Administrator [N] Resources Create Resources

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1. Select one Type from the List of Values External Trainer, Venue, Laptop, Trainers, Others. Enter Start date. Enter back dated date as the Resource will be available only from that date onwards.

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Enter the details of the resource type selected and click on Create. If the resource is already created we can make also search .

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Select the Training Center name from Resource Name List of Values OR Trainer Name if the Type is Trainer. 3. Trainer Name is selected once again from the list of values if the Type is Trainer 4. Enter the non-mandatory details like currency and unit price. This will get populated to the resource-booking screen automatically. 5. And Save the record. The resources can also be booked at two levels: Now Navigate to Bookings

Select the class name from the list of values:

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Select the resource name from the list of resources

A resource has to be defined first for the booking to take place.

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If a resource is already booked the system will throw the error:

If the administrator has to view the bookings for a particular resource say trainer

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Resource Bookings can also be done at the class level. Gulf Bank Learning Administrator [N] Catalog Administrator Category CourseOffering Class Resource Bookings

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6. Click on Resource Bookings 7. Select the Resource Trainer and click on Go

8. Click on the torch under Resource Name. This will make another window pop.

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And now Quick Select the Trainer Name.

After the resource is booked

9. Now enter the Other Details like Status from list of values (Confirmed/Planned). Enter Confirmed if the Resource you are booking is confirmed and will be used. 94

Planned if the Resource you are booking is planned to be used. And Enter Booking Date. Check the Primary Venue if this Training Center is primary Venue for this class. If more than one Training Centers are booked, at least one should be primary venue among them. 10. Now enter the Delivery Details like the Contact Person and Telephone number of the contact person. 11. Now Apply the changes and save the record. 12. Confirmation will be displayed about successful Booking of Resource.

Learning Paths
A learning path is a catalog object that contains one or more virtual groups of courses (sections), which helps learners achieve learning goals that a single course cannot address. When an overall learning objective spans multiple courses, such as a curriculum of introductory, intermediate and advanced courses, you can set up a learning path in which learners subscribe, and which then appears in a specific learning path table in the learner interface. A learning path does not duplicate the courses; the learning path is simply a container for a logical grouping of existing courses, with some added attributes at the learning path level. A learning path enables you to identify mandatory and optional courses, and to set a target completion period, to help learners and their managers manage their long-term goals. You can also specify a number of days prior to the end of the target completion period for the application to notify the learner and manager of the upcoming target completion. OLM uses start and end dates to control when learning paths appear to learners and managers (administrators can view all catalog objects until deletion).

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To Create Learning Path GBK Learning Management Administrator Catalog Administrator Catalog 1. Select the Category Create Learning Path Go

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2. Specify a Name of the Learning Path.

3. If you want the Learning Path to be accessed by only a few people then check the Restricted Checkbox 4. Description of Learning Path (if any) 97

5. Objectives of the Learning Path (if any) 6. Keywords used for search (if any) 7. Purpose of the Learning Path (if any) 8. Specify the Completion Target in Days. 9. Specify the days before Target Days which you Reminder Notification 10. Specify the Start Date of the Learning Path 11. Specify the End Date of the Learning Path then APPLY

CONFIRMATION ABOUT THE CREATION OF LEARNING PATH

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Manage Sections
A learning path must consist of at least one section. Each section determines how many courses (components) in the group the learner must complete. Create sections to provide a mixture of elective and mandatory courses in the same path. You can reorder the sections, to determine the order in which they appear to learners within the learning path. The section types available are: All Components Mandatory means the learner must complete all courses in the section All Components Optional means all courses in the section are optional. The learner may elect to enroll in one or more, or in none of the courses. One or More Components Mandatory means the learner must complete a given number of courses in the section. You specify the number of courses the learner must complete, but the learner selects which courses to take. To ensure an identifiable completion criterion, at least one section must have a mandatory component. Therefore, when you create the first section of a learning path, the All Components Optional section type is not available. If you subsequently create additional mandatory sections, you can edit the section type of the first section if you want to make the section optional. A learning path is marked as completed when a learner has met the completion requirements of all sections in the learning path. 1. Click on Create Section to Add a Section.

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1. Give a name to the Learning Path Section

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2. Give description of the Section (if any) 3. Specify the Completion Requirement (about the components completion) and then APPLY. CONFIRMATION ABOUT THE SECTION

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AFTER CREATING SECTION ADD COMPONENTS (COURSES) TO THE SECTION

ADD COMPONENTS

1. Search for the Course and Course Code in the Keyword and Course Code. 2. Click on GO to continue search. 3. Select the Courses and Add to section.

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1. Specify the Completion Target (Days) of each components. 2. Specify the Notification before the Target Days.

CONFIRMATION ABOUT COMPONENTS ADDED TO THE SECTION

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GIVE LEARNER ACCESS TO LEARNING PATH IF IT IS RESTRICTE LEARNER GIVEN ACCESS NOTIFICATIONS IN LEARNING PATH Learning Path Component Completion Target Reminder notifies the learner and manager that an individual component is approaching its target completion date. The application sends this notification a number of days prior to the components target completion date, dependent on the value you enter in the Notification before Target for the component. Course Details Learning Path Completion Target Reminder notifies the learner that the learning path is approaching its target completion date. The application sends this notification a number of days prior to the target completion date, dependent on the value you enter in the Notification before Target for the learning path. Learning Path Completion Notification to Learner notifies the learner that the learner has completed the learning path, and that the learning path will move to the learners learning history. Learning Path Completion Notification to Creator notifies the learner or manager who created the learning path that the learner has completed the learning path.

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Field Description Learning Path

S.No. Name 1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 Restricted Description Objectives Keywords Purpose Completion Target Notification before target Start Date End Date Manage sections Name Description Completion Requirement Name of the field Description

Name of the Learning Path

Restrict few learners to ac the Learning Path

Description about the Lea path and it is a free text

Objectives (if any, free tex

Keywords for Search (free

Purpose of the Learning Pa

Specify the Completion Ta in Days

Specify the days before yo want a notification remind

Start Date of the Learning

End Date of the Learning P To add sections Name of the Section

Description of the Section

Select about the Compone in the Section whether Components are mandato no.

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Learning History
GBK Learning Management Administrator -> Catalog Administration -> Enrollments and Subscription ->Learning History

When the Tab Certifications all the certification under the catalog in which a person is enrolled can be seen. The Learning Path enlists all the learning paths which are present in the catalog and in which the person has been subscribed.

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Individual Course displays the list of all the courses a person has taken up along with the enrollment status for that class.

The tab External Learning shows all the history of an employee that is it enlists the training history of employee prior to the setup of catalog.

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Create Test
The Test Builder enables you to create and manage tests either as topics within a course offering, or as offerings in their own right. A test is a means of measuring a learners performance, knowledge, and skills. Tests can be scored or not scored. When a test is scored, and a mastery score is specified, a learner passes or fails a test based on the results. The Test Builder provides a number of statistical screens for you to analyze learners performance and test results, either for the test or for individual questions.

Key Concepts
Question banks A question bank is a repository of questions and responses. The Test Builder can maintain many questions and responses in one or more question banks, to organize your questions by subject matter, level of expertise, job role, or other criteria. Question banks help you to manage and reuse questions in multiple tests. At least one question bank must exist before you create a test. Questions The Test Builder supports five question types, and also supports HTML to embed multimedia objects and links. Tests Each test that you create draws questions from one or more question banks. You can select the specific questions that you require in the test, or you can simply specify a number of questions, which the test draws randomly from the question bank when learners attempt the test. Quick Tests A quick test is a quick way of creating a test that contains all questions from one question bank, instead of manually creating the test object, the test section and then choosing all the questions. You can later edit the default test properties. Tasks to be completed before creating a Test For flexibility and reusability, you do not create questions and responses directly in a test. Instead, questions and responses reside in one or more question banks, and you build the contents of your test by drawing upon the existing questions in a bank. The first task, when creating a test, is to ensure that the question banks and questions exist, and if not, to create them. Once the questions exist and the question bank is published, you can create a test, and add the questions required.

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Folder Creation
To Create Folder
GBK Learning Management Administrator Catalog Administrator Content

CREATE A FOLDER UNDER GULF BANK MASTER IN THE CONTENT TAB

1. Go To the Content Tab. 2. Select the GULF BANK MASTER folder and choose the option Folder then click Go.

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3. Specify the Folder Name (Expanded COE Name) then APPLY CONFIRMATION ABOUT THE FOLDER CREATION

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Question Bank
Create a Question Bank Gulf Learning Administrator Catalog Administrator Content Question Bank 1. Click on the Question Bank after creating the Folder

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CLICK ON THE OPTION CREATE QUESTION BANK

SPECIFY THE DETAILS OF THE QUESTION BANK AND THEN APPLY

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2. Specify the Question Bank Name (Expanded Process Name / Business Name), Description (if any), Published Status should be PUBLISHED. Specify a Start Date of the Question Bank. Then APPLY. Once a question bank is published, you or other administrators can use the question bank to create tests, or select the Quick Test option to create a test based on all the questions in the bank.

Confirmation of creation of Question Bank

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Add Question to the Question Bank After a Question Bank is created, we need to add Questions. A question consists of the question text (or question stem or prompt), plus the possible responses and feedback (if any). Question Types The Test Builder provides five question types: Fill-in-the-blank (Text Response) Fill-in-the-blank (Numeric Response) True or False Multiple Choice (Single Correct Response) Multiple Choice (Multiple Correct Responses) The text areas of questions and responses support HTML, to embed graphics, video or other links.

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CONFIRMATION ABOUT THE QUESTION BANK CREATION Create Questions Gulf Learning Administrator Catalog Administrator Content Question Bank

1. Click on Manage Questions to add Questions to the Question Bank. CLICK ON CREATE QUESTION

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CHOOSE FROM THE QUESTION TYPES 2. Choose the Question Type Fill-in-the-Blank (Text Response) and click on CONTINUE

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A question consists of the question text (or question stem or prompt). The Question Text supports HTML Text also. Specify the Start Date of the Question and Points (weightage) attached to the Question. Response Order is how you want the learners to respond to a Question-Fixed or Random. Use feedback to provide replies to users taking a test. You can provide specific feedback for correct and incorrect responses to a question. This feedback typically informs the test taker if they have answered correctly, and can include a learning tip. Alternatively, the question can inherit more generalized feedback, if any exists, from the test section or test. The feedback that you provide for a question is shown to the learner as defined in the feedback option set on the test. SPECIFY A Fill-in-the-Blank (Text Response) TYPE QUESTION AND FEEDBACK (if any)

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3. Specify the Question Details A response is a possible answer to a question. Questions can have multiple response options. Fill-in-the-Blank: Enter one or more responses that are correct. You can specify six correct options. ENTER THE CORRECT RESPONSE OPTIONS 4. Specify the Correct Responses then click APPLY.

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CONFIRMATION ABOUT THE QUESTION CREATED

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CHOOSE THE QUESTION TYPE Fill-in-the-Blank (Numeric response) 5. Select the option Fill-in-the-Blank (Numeric Response) and then click on CONTINUE

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SPECIFY A Fill-in-the-Blank (Numeric Response) TYPE QUESTION AND FEEDBACK (if any)

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6. Specify the Question Details Fill-in-the-Blank: Enter one or more responses that are correct. You can specify six correct options. ENTER THE CORRECT RESPONSE OPTIONS

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7. Specify the Correct Responses then click APPLY. CONFIRMATION ABOUT THE QUESTION CREATED

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CHOOSE THE QUESTION TYPE True or False 8. Select the option True or False and then click on CONTINUE

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SPECIFY A True or False TYPE QUESTION AND FEEDBACK (if any) 9. Specify the Question Detail True or False: The two values, True and False, are not editable. Select the response value that is correct, either True or False. SELECT THE CORRECT RESPONSE 10. Specify the Correct Response then click APPLY.

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Delete a question

CHOOSE THE QUESTION TYPE Multiple Choice (Single Correct Response)

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11.Select the option Multiple Choice (Single Correct Response) and then click on CONTINUE

SPECIFY A Multiple Choice (Single Correct Response) TYPE QUESTION AND FEEDBACK (if any) 12. Specify the Question Details

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Multiple Choice (Single Correct Response): Enter two or more response values, from which the learner must select one correct choice. Click one option button to identify the response value that is the correct response. SELECT A SINGLE CORRECT RESPONSE

13. Specify a Single Correct Response then click APPLY.

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CONFIRMATION ABOUT THE QUESTION CREATED and manage responses

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CHOOSE THE QUESTION TYPE Multiple Choice (Multiple Correct Response) 14. Select the option Multiple Choice (Multiple Correct Response) and then click on CONTINUE

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SPECIFY A Multiple Choice (Multiple Correct Response) TYPE QUESTION AND FEEDBACK (if any) 15. Specify the Question Details

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Multiple Choice (Multiple Correct Responses): Enter three or more response values, from which the learner must select two or more correct choices. Select the check boxes to identify the response values that are the correct responses. Learners must select all the correct responses, and no incorrect responses, to gain the points, otherwise they receive zero points.

SELECT MULTIPLE CORRECT RESPONSES

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16. Specify Multiple Correct Responses then click APPLY. CONFIRMATION ABOUT THE QUESTION CREATED

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Name of the field S.No. 1 2 Question Bank Name Description

Description Name of the Question Bank Description about the Question Bank and it is a free text To make it available to the Administrators Start Date of the Question bank End Date of the Question bank Five Question types available Type the Question for the Test. The field also support HTML Text Start Date of the Question End Date of the Question The weightage attached to the question Response Order of the Question.

Published Status

4 5 6 7

Start Date End Date Question Type Question Text

8 9 1 0 1 1 1 2

Start Date End Date Points

Response Order Correct Feedback

Response Specify a Correct Response Feedback which the learner can see after

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Preview the question created 1. Click on Preview

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Preview Question and Correct Response marked by an Asterisk * Correct Response Feedback and Incorrect Response Feedback also seen in the Preview

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Update a question
If you want to make changes to a question click on Update

Make any changes if any and then APPLY

Manage Responses

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You cannot delete a response value if the question is already used in a test and if at least one learner has answered that question. Instead, make the response value inactive, so that it does not appear in to future learners, but performance statistics are unaffected.

Click on Manage Responses to make a Response Active or Inactive

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Select a Response and Make Inactive or Make Active then APPLY

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Test Creation
After creating a Question Bank with Questions, you now need to create a TEST. A test must contain at least one test section and at least one question. When you create a test, you draw on questions from one or more question banks. Create a Test Gulf Learning Administrator Catalog Administrator Content 1. To create a Test select your folder, go to Create choose the option Test and then click on GO.

TEST DETAILS

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QUESTION SOURCE - For each test, you can select exactly the questions you wish to add (pre-selected) or you can simply enter the number of questions you require but allow the test to extract a random selection of questions at run time, each time a learner launches the test (rule-based). The default is pre-selected.

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2. Specify a Name for the Test in the format COE IDENTIFIER PROCESS TEST TITLE FREE FORM. 3. Published Status should be Not Published, as the test has no sections attached to it. 4. Specify the Assessment Type as Test. 5. Give the description (if any). 6. Specify the keywords (if any). 7. Specify the Language. 8. Select the Question Source as Rule-Based or Pre-selected depending on your requirement. SECTION ORDER - You can choose whether multiple sections always occur in the same sequence (Fixed), or in a randomized sequence (Random) each time learners launch the test. There is a similar option for sequencing questions within a section. However, you cannot randomize questions across more than one section. SCORING OPTION - The scoring options are percentage scored, or sum of item scores. If your test is rule-based (random questions at run time), be aware that the sum of

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item scores will vary if some questions have different points from others. In this case, select the option of percentage scored. MASTERY SCORE After specifying the scoring option you can also set the mastery score to indicate the minimum pass mark for the test. For example, using the percentage scored option, enter a mastery score of 75 to indicate a 75 per cent pass mark. Note that you do not enter the percentage sign. Using the sum of item scores option, enter a mastery score of 12, to indicate the learner must obtain at least 12 points to pass the test. When you set a mastery score for the test, a learner passes or fails a test based on the results. If you do not define a mastery score, the application calculates the points scored, but marks the learners test attempt as completed, rather than passed or failed. TEST INSTRUCTIONS Specify Test Instructions (if any) that you want the learners to follow when they attempt the test. 9. Specify the Questions you want Per Page. 10. Specify the Section Order as per your requirement. 11. Specify the Scoring Option depending on the Question Source Rule Based Question Source choose Percentage Scored Pre Selected Question Source choose Sum of items scores. 12. Specify a Mastery Score (Minimum Passing Marks for the Test). 13. Specify the Test Instructions (if Any) that you want the learners to follow.

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RESUMING TESTS -Select the Is Resumable check box for learners to resume a test if they previously exited or were logged out without submitting the test. If a learner resumes a test, the application interprets the next attempt by the learner as a continuation of the same previous attempt. In the case of a resumed test, learners are taken to the page where they last left the test. If the time has expired for the test, learners are taken to the page that allows only submission of the test. If you do not select the Is Resumable check box, the application interprets the next attempt by the learner as a new attempt. RESUME INSTRUCTIONS - The Resumable Instructions are displayed each time a learner resumes a test. After reading the instructions, the learner returns to the page that was current at the time of exiting the test.

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FEEDBACK - The default type of feedback is End of Test. Learners respond to all questions before seeing any feedback. Change the feedback type to After Each Page to provide more frequent feedback (depending on the value for Questions Per Page). Change to None to provide no feedback at all, for example for certification tests. Select Questions Inherit Feedback if you have test questions that do not have defined feedback, and you want them to inherit (and display) the section or test feedback. (The default is deselected.) Deselect Show Correct Answers During Feedback to prevent learners seeing the correct answers when they review the feedback. This option is useful to encourage learners to retake the test. (The default is selected.) Enter text for Correct Response Feedback and Incorrect Response Feedback, to provide different feedback for the learners responses. Enter Post Test Feedback to display a message to learners at the end of the test.

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14. Select the checkbox Is Resumable 15. Specify the Resume Instructions (if any). 16. Specify the Feedback Type, Correct Response Feedback, Incorrect Response Feedback and Post Test Feedback.

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ATTEMPTS - You can restrict the number and frequency of attempts that each learner makes: Limit the maximum number of times that a learner can attempt the test before being prevented from launching the test. Specify the minimum time (in days) that must elapse between each attempt. DURATION - To restrict the time allowed for a learner to complete a test, enter values for the duration properties of the test. If you specify a value for Time Allowed in Minutes, you can optionally set the additional duration fields. For example, if the time allowed is 30 minutes, you can enable the Time Remaining Alert, and display an alert five minutes prior to the end, so the alert appears after 25 minutes into the test. The warning that learners receive is that the timer changes from blue to red.

17. Specify the Maximum Number of Attempts and Time Between Attempts in Days.

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18. Specify the Duration of the Test, Time remaining Alert and Time Remaining Period. CONFIRMATION THAT THE TEST WAS CREATED SUCCESSFULLY

Test Section
A test must contain at least one test section and at least one question. When you create a test, you draw on questions from one or more question banks. Create Test Section GBK Learning Management Administrator Catalog Administrator Content Folder Test

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Click on the Test to Create Sections.

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Click on Test Sections to create Test Section.

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Click on Create Test Section

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1. Specify the section Title 2. Specify the Question Order (Fixed /Random) 3.Make the section Mandatory by checking the checkbox. Give a description of the section if any, Correct Response Feedback, Incorrect Response Feedback and then APPLY. CONFIRMATION ABOUT TEST SECTION CREATION

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Test and Section Management You can delete a test, or a test section within a test, but this action is only appropriate while you are still developing and testing your tests prior to production. Once you make a test available to your learners, and at least one learner has taken the test, you cannot delete the test or section, since this affects learner performance and test statistics on your production system. If a test becomes outdated or not valid, unpublish the test. This ensures that the test is no longer available to learners, although past performance and statistic information remains in the system. If one section becomes outdated or invalid, but the test itself is still valid, make the section inactive, instead of deleting it.

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ADD QUESTIONS TO TEST SECTION

After making a Test Section add questions to it.

1. Click on Manage Questions to add Question Banks.

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Add Question Banks

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2. Search for the Question Bank by clicking on the Torch. 3. Specify the name of the Question Bank and click on GO. 4. Select the Question Bank

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5. Specify the Number of Questions and Apply.

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CONFIRMATION ABOUT QUESTIONS ADDED TO THE SECTION You have an option to Remove Question Bank or Add Question Bank depending on your requirement.

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After adding the Sections select the Test and Publish it

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CONFIRMATION

TEST CREATION COMPLETE

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FIELD DESCRIPTION TEST AND TEST SECTION

S.N o. 1 2 3 4 5 6 7 Name Published Status Assessment Type Description Keywords Language Question Source Name of the Test To make it available to the Administrators Choose the option test Description of the Test (Free Text) Help in Search Language The Question Source Pre Selected or Random Questions per page Order of the Section to be Fixed or random Sum of items scored or Percentage Scores Minimum Pass marks for the Test Test Instructions (Free text) Resume Instructions (Free Text) When should Learners see Feedback Specify a the the Name of the field Description

8 9 10 11 12 13 14

Questions per page Section Order Scoring Option Mastery Score Test Instructions Resume Instructions Feedback Type

15

Correct Response Feedback

Correct

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Response Feedback which the learner can see after attempting the test 16 Incorrect Response Feedback Specify a Incorrect Response Feedback which the learner can see after attempting the test Specify the maximum number of times the Learner can attempt the Test.

17

Maximum Number of Attempts

18

Time days

Between

Attempts

in Specify if you want to give a gap in days before the learner attempts the Test again Time Allowed in Minutes to complete the Test Time Remaining Alert Enabled or Disabled in Specify the time remaining period in minutes when the system should warn the Learners about the Time Remaining

19

Time Allowed in Minutes

20 21

Time remaining Alert Time Remaining Minutes Period

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ANALYZING TEST RESULTS

After the Learners attempt the Test, Administrator can analyze the Test results. Reviewing Test and Question Statistics Statistics are available for you to analyze learners performance for a given test or question. Statistics exist only after at least one learner has attempted the test or question. Reviewing Test Statistics For each test, the Test Statistics page provides a summary of learner scores for the selected test. Use the statistics to analyze both overall performance and individual attempt results. The page initially displays summary results in a tabular format, and provides an option to display a graph for each summary. The summary statistic sections are: 1. Score Summary: Summarizes performance records for all learners. Each learner has one performance record that in turn is a summary of the learners attempts. A performance record shows the score for the first Pass attempt, or the score for the first Fail attempt. A performance record is updated from Fail to Pass (including the Pass score), if a learner subsequently passes the test. However, a performance record is never updated from Pass to Fail if a learner subsequently fails the test. A performance record is not updated once the learner achieves a Pass. A learners performance record may show a Pass with a score of 60, even though the learner achieves a Pass with a score of 70 in a later attempt. The User Score Summary graph displays the number of users who achieved a specific performance score. 2. Learner Summary: Summarizes the total number of learners who launched the test, and the total number of performance records (one record per learner). Performance records are categorized as one of the following: Passed: The learner completed the test and achieved the mastery score or better. Failed: The learner completed the test but failed to achieve the mastery score. Completed: The learner completed the test, but the test has no mastery score, or the scoring option is specified as not scored. Incomplete: The learner started the test but exited the player without submitting the test. The table enables you to drill down to more detailed statistics for each learner. Click the Total Learners number to view all learners, or click the Passed number to view only those learners who passed the test. The drill-down table shows one performance record for each learner. Click an individual learner name to view all

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attempts for the learner. An individual attempt can show a higher score than the learners performance record, since a performance record stores only the score for the first pass. The User Attempt Score Summary graph displays the score for each individual attempt number. Attempts are color coded to show the day of the attempt. In the table, click a specific attempt number to view the learners individual attempt details for each question in the test. 3. Attempt Summary: Summarizes all attempt records for all learners, not just performance records. 4. Question Summary: Summarizes the total number of questions displayed to all learners in all attempts. To go to Test Statistics GBK Learning Management Adminstrator Catalog Administrator Content Test Test Statistics

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1. Click on the Learners Name to view the Attempts

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1. Click on the Attempt to view the Test attempted by the Learner.

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CREATE SURVEY

The Test Builder enables you to create and manage tests either as topics within a course offering, or as offerings in their own right. A test is a means of measuring a learners performance, knowledge and skills. Tests can be scored or not scored. Tests that are not scored can provide survey functionality. Please Refer to FOLDER CREATION from CREATE TEST. Please Refer to QUESTION BANK from CREATE TEST. Please Refer to ADD QUESTIONS TO QUESTION BANK from CREATE TEST. Please Refer to PREVIEW THE QUESTION from CREATE TEST. Please Refer to UPDATE THE QUESTION from CREATE TEST. Please Refer to MANAGE RESPONSES from CREATE TEST.

TEST CREATION
After creating a Question Bank with Questions, you now need to create a TEST. A test must contain at least one test section and at least one question. When you create a test, you draw on questions from one or more question banks. Create a Test GBK Learning Management Adminstrator Catalog Administrator Content 1. To create a Test select your folder, go to Create choose the option Test and then click on GO.

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2. Specify a Name for the Survey in the format COE IDENTIFIER PROCESS TEST TITLE FREE FORM. 3. Published Status should be Not Published, as the Survey has no sections attached to it. 4. Specify the Assessment Type as Survey. 5. Give the description (if any). 6. Specify the keywords (if any). 7. Specify the Language. 8. Select the Question Source as Rule-Based or Pre-selected depending on your requirement. 9. Specify the Questions you want Per Page. 10. Specify the Section Order as per your requirement.

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11. Specify the Scoring Option depending on the Question Source Survey is NOT SCORED.

12. Specify the Test Instructions (if Any) that you want the learners to follow. 13. Select the checkbox Is Resumable 14. Specify the Resume Instructions (if any). 15. Specify the Feedback Type, Correct Response Feedback, Incorrect Response Feedback and Post Test Feedback.

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16

17

16. Specify the Maximum Number of Attempts and Time Between Attempts in Days. 17. Specify the Duration of the Test, Time remaining Alert and Time Remaining Period. Please Refer to ADD TEST SECTION from CREATE TEST. Please Refer to ADD QUESTIONS TO TEST SECTION from CREATE TEST. Once Test is created Go to CATALOG, then create a Course, Offering and Class or Make a separate offering under an existing Course Please Refer to DEFINE COURSE / DEFINE OFFERING for the process. Please Refer to ANALYSING TEST RESULTS from CREATE TEST.

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FIELD DESCRIPTION SURVEY AND SURVEY SECTION

S.No Name of the field . 1 2 Name Published Status Description Name of the Survey To make it available to the Administrators Choose the option Survey Description of the Test (Free Text) Help in Search Language The Question Source Pre Selected or Random Questions per page Order of the Section to be Fixed or random Survey is SCORED. NOT

3 4 5 6 7

Assessment Type Description Keywords Language Question Source

8 9

Questions per page Section Order

10 11 12 13

Scoring Option Test Instructions Resume Instructions Feedback Type

Test Instructions (Free text) Resume Instructions (Free Text) When should Learners see Feedback Specify a the the

14

Correct Response Feedback

Correct

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Response Feedback which the learner can see after attempting the test 15 Incorrect Response Feedback Specify a Incorrect Response Feedback which the learner can see after attempting the test Specify the maximum number of times the Learner can attempt the Test.

16

Maximum Number of Attempts

17

Time days

Between

Attempts

in Specify if you want to give a gap in days before the learner attempts the Test again Time Allowed in Minutes to complete the Test Time Remaining Alert Enabled or Disabled in Specify the time remaining period in minutes when the system should warn the Learners about the Time Remaining

18

Time Allowed in Minutes

19

Time remaining Alert

20

Time Remaining Minutes

Period

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Forum
Select the category where the forum is to be created and from the dropdown list select Category Forum.

Following screen will appear where you have to enter details like the Forum Name. The name of the category in which it is created and the start date of the category comes by default.

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You can select the options like Allow attachment /send notification etc. If the forum has to be restricted for a certain section of people then select the restricted check-box. Once the restricted box is checked you can provide the learner-access

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Once the forum is created, following screen will appear and through the learner access the forum access will be restricted to a particular set of people. Learner Access is added the same way we did at the course level. Whenever a message is posted on the forum the learner will be notified. He can post his message on the forum.

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The employee has to click on the subscribe to post his message on the Forum.

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When he clicks on subscribe only then he can create the message on the forum.

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When you click on Create Public Topic the following screen will appear where the message can be posted. An attachment can also be added on the forum.

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Chat
To create chat: Select the category where the chat has to be created. Give the learner access the same way we did it for the forum.

The selected employee when he goes to his Learner Self service he will see the following:

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When he clicks on the chat name, he will view:

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When he clicks on enter he will view the following:

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The list of users can be selected from the user List of Values.

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For the cases where the Administrator has to enter the marks of the learners who attended and took the test for the CCM and CIM courses. The details related to the marks can be entered as against individual person. On entering the details like the employee name or the employee number he can enter the marks obtained by that person in the given segments.

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An instructor has to click on the Details to actually enter the marks of the person selected.

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On the first row all the courses, which a person has taken up, come automatically. The instructor will select the course name from the list of values and enter the further details like the date when the class for that course took place, the marks obtained by the person and the name of the instructor.

Glossary

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Asynchronous
An attribute of Delivery Mode, to define learning that does not require a time, place, or live instructor. Asynchronous learning is also known as self-paced learning. Asynchronous learning can be either online, such as a recorded seminar or other self-paced web content, or offline, such as a book or a CD-ROM

Attended
A status that verifies that a learner has participated in a synchronous offering. For online Offerings, the application can capture the change in status; for offline offerings, an instructor can record the change in status.

Blended Learning
The ability to employ multiple delivery modes in delivering a single piece of learning or a series of learning events. Blended learning describes both the ability to deliver a single piece of learning through multiple modes, and the ability to construct a series of learning events that employ different delivery modes.

Catalog
What the learner sees when browsing through available courses and learning paths. You can divide the Oracle Learning Management (OLM) catalog into categories to facilitate the learners search for related learning. The single catalog organizes and displays all learning, regardless of delivery mode. Catalog Category A sub division of the catalog. You create categories to organize courses in the catalog, and to help learners search for related learning. You can create a hierarchy of categories, and a course can be a part of more than one category. Class The entity that is an individual instance of an offering, and in which learners enroll, typically for synchronous offerings. For each class, you can create multiple sessions. Completed A status that indicates a learner has "been through" the course. The completed status depends on the delivery mode of the offering: for online asynchronous offerings, Completed is when the learner has played the offering, dependent on the type of tracking; for offline asynchronous offerings, it is when the learner has read a book or other offline material; for offline or online synchronous offerings it is when the learner has attended the class. Content A piece of online learning material that is delivered to the learners through offerings. Content Folder An organizing container for online learning objects. You set up content folders to reflect the structure of your content, for example, by subject matter, curriculum, or learner job roles. You create content folders and sub folders to organize and group related learning objects.

Content Location A URL that identifies and locates your physical content that is located on a content server, either an external server or an OLM content server.

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Content Tree The content hierarchy consisting of content folders, its sub folders, learning objects and tests. Course A catalog entity that is described by attributes such as objectives and learner competencies. It is the entity that defines and describes the learning, without specifics such as content and delivery mode, which are defined in the offering. An offering is a child of a course. Delivery Mode Identifies the style in which learning is delivered. Delivery modes are either synchronous (real time) or asynchronous (self paced), and either online (viewed through the player) or offline (such as a class in a classroom, or a book to be read). The four combinations are: online synchronous, online asynchronous, offline synchronous, and offline asynchronous. Once defined, customers can name the delivery modes whatever they wish, to describe their different styles of learning. Enrollment A status describing a learners engagement with a learning catalog entity. For example, a learner must enroll in a class in order to access it. You must set appropriate learner access conditions for your offering or class to ensure that only specific learners enroll in the class. Enrollment End Date by which an offering or class no longer shows in the learner catalog. Learners cannot enroll after that date. Enrollment List List of enrollments against an offering or class. Enrollment Start Date on which an offering or class shows up in the learner catalog. Learner One who enrolls and takes up a course on OLM. Learner Access A definition of the list of learners who can access a catalog object. You can define learner access at the category, course, offering, and class levels. An object lower in the hierarchy derives access from the parent object (inherited access). For example, a course inherits access that is defined for the category above it. You cannot modify access inherited from another object. Learning History The list of past courses a learner has taken that are captured on the system.

Learning Object An entity that defines online course content within OLM. Learning objects provide the

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metadata to represent and describe the actual physical content located on the content server. You can structure online content as a hierarchy of learning objects, to be delivered as a single offering. OLM automatically tracks learner progress at the learning object level. Learning Path A sequence of two or more courses that enables tracking of learner progress against a higher level learning objective than is associated with an individual course. A learner, manager, or administrator can create a learning path. LMS Administrator A role of a user in the system. This is the role of a user who is tasked with managing the system, entering and maintaining data, and handling the setup related tasks. Location The physical address of a particular class or other. Manager The "person" manager to whom one or more learners report. Offering An entity under a course. Attributes such as delivery mode, language, and content define offerings. An offering consists of one or more classes. Offline Learning that a learner can complete while not logged into the learning management system. Examples include instructor led training in a classroom, paper-based study, or CD-ROM offerings. Online Learning for which the learner must log into the learning management system to participate. Online learning content is delivered and tracked by the learning management system. Player The functionality within the learning management system that delivers online content. Question Bank A storage of questions that are used in one or more tests. Resource A person or object that is necessary to deliver a class, for example, a named instructor or a specific classroom required for a synchronous offline offering. In OLM, you create resource types and defines the resources that are available for each resource type. Schedule A list of learning, and associated dates, that is due to take place for a learner or for an instructor. SCORM Adapter A set of files enabling communication between your content and OLM when your content contains SCORM CMI calls, and when your content is outside the Oracle domain. With the SCORM adapter, the content can successfully communicate tracking information to the learning

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management system irrespective of the content location. The SCORM adapter files reside on the same content server as your content. Session A catalog entity that is a subset of a class. Used when a single synchronous class meets at more than one time, or in more than one location, on more than one date, or with more than one instructor. This entity, as a child of the class entity, allows for these distinctions. Successfully Completed A learner has successfully completed an offering when the learner is verified as not only having attended or attempted the offering, but having demonstrated sufficient competence sufficient to achieve the competencies associated with the course. Synchronous An attribute of Delivery Mode for learning that requires a time, place, or live instructor. Synchronous learning can be either online, such as a live web seminar, or offline, such as an instructor led class in a physical room. Test A grouping of questions taken from question banks and delivered through the player. Tests are designed to test explicit knowledge, skill level, and/or ability of a learner. Trainer A predefined resource type. The Trainer resource type is named for backward compatibility. However, the application refers to the resources of this type as instructors.

Training Center
A place where learning occurs, or a hierarchy used for reporting on classes and resources.

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