Future Group is an Indian privately held corporation that runs chains of large discount department stores and [clarification

needed] warehouse stores.

Contents
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1 Businesses

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1.1 Retail 1.2 Financial 1.3 Services

[clarification needed]

2 Joint Venture Partnerships

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2.1 Generali Group 2.2 Staples Inc 2.3 Celio 2.4 Clark 2.5 Franchisee & Licensee Relationships

3 References 4 Externals links

[edit]Businesses Future Group has a number of businesses across the retail, financial and service industries. [edit]Retail
[2]

 

Pantaloon Retail India Future Value Retail

 

Food Bazaar Big Bazaar

[edit]Financial

  

Future Capital Holdings Future Generali Future Ventures

[edit]Services

  

Future Innovercity Future Supply Chains Future Brands

[edit]Joint

Venture Partnerships[clarification needed]

Group

[edit]Generali

Generali is a European insurance company. [edit]Staples

Inc

Staples Inc. is a United States based office supply retailer. [edit]Celio French fashion wear maker [edit]Clark C&J Clark International Ltd. is a UK-based footwear and accessories retailer. The Future Group has entered into a 50:50 joint-venture (JV) to form 'Clarks Future Footwear Ltd.'. The JV launched its first (1,600 sq ft.) stand-alone store in Connaught Place, Delhi on 19 April 2011. The brand seeks to gain a share of the premium segment in this category. [3] [edit]Franchisee

& Licensee Relationships

Converse, Speedo, Lee Cooper, Wilson, Prince, Callaway, Spalding, Airwalk

About us

1.Overview
As Indias leading retailer, Pantaloon Retail inspires trust through innovative offerings, quality products and affordable prices that help customers achieve a better quality of life every day. We serve customers in 85 cities and 60 rural locations across the country through over 15 million square feet of retail space.
Pantaloon Retail is the flagship company of Future Group, Indias retail pioneer catering to the entire Indian consumption space. Through multiple retail formats, we connect a diverse and passionate community of Indian buyers, sellers and businesses. The collective impact on business is staggering: Around 220 million customers walk into our stores each year and choose products and

services supplied by over 30,000 small, medium and large entrepreneurs and manufacturers from across India. This number is set to grow. We operate multiple retail formats in both the value and lifestyle segments of the Indian consumer market including:

Pantaloons - a chain of fashion outlets.

Big Bazaar - a uniquely Indian hypermarket chain.

HomeTown - One-stop destination for every need of the aspirational Indian home-owner.

Food Bazaar - a supermarket chain that blends the look and feel of Indian bazaars with modern retail aspects like choice, convenience and quality.

Central - a chain of seamless destination malls.

Ezone - eZone brings to you the latest in electronics at the lowest prices.

Our other formats include Brand Factory, Ethnicity, Planet Sports, aLL and more. As modern retail drives fresh demand and consumption in new categories, our strategy is based on a deep understanding of Indian consumers the products they want, and making these products available in every city in every store format. We are in line with our broad objective of being a catalyst in Indias consumption-led growth and being a positive agent of change in the communities we serve.

2.Manife

Rewrite Rules. Retain Values.

Our manifesto encourages us to explore unexplored areas and write new rules to create new opportunities and successes. Our focus in striving for a glorious future gives us strength and the ability to learn, unlearn and re-learn our ability to evolve. At Pantaloon Retail we do not wait for the future to unfold itself but create future scenarios in the consumer space and facilitate consumption because consumption means socio-economic development for our customers, employees, shareholders, associates and partners. Our customers will not just get what they need, but also get them where, how and when they need any product or service. We will not just post satisfactory results, we will write success stories. We will not just operate efficiently in the Indian economy, we will evolve it. We will not just spot trends, we will set trends by marrying our understanding of the Indian consumer to their needs of tomorrow. It is this understanding that has underwritten our success and will help us succeed in the future as well.

Group Mission Core Values

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We share the vision and belief that our customers and stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development. We will be the trendsetters in evolving delivery formats, creating retail realty, making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever we do. We shall ensure that our positive attitude, sincerity, humility and united determination shall be the driving force to make us successful.

3.Leadership
Kishore Biyani | Managing Director Kishore Biyani is the Managing Director of Pantaloon Retail (India) Ltd and the Group Chief Executive Officer of Future Group. Considered a pioneer of modern retail in India, Kishores leadership has led Pantaloon Retails emergence as Indias leading retailer operating multiple retail formats that cater to the entire basket of Indian consumers. Kishore Biyani led the companys foray into organised retail with the opening of the Pantaloons family store in 1997. This was followed in 2001 with the launch of Big Bazaar, a uniquely Indian hypermarket format that democratized shopping in India. It blends the look and feel of the Indian bazaar with aspects of modern retail like choice, convenience and quality. This was followed by a number of other formats including Food Bazaar, Central and Home Town.

2006 marked the evolution of Future Group that brought together the multiple initiatives taken by group companies in the areas of Retail, Brands, Space, Capital, Logistics and Media. Kishore Biyani advocates Indianness as the core value driving the group and the corporate credo Rewrite Rules, Retain Values. Regularly ranked among Indias most admired CEOs, he is the author of the book It Happened in India. He has won numerous awards from government bodies and the private sector in India and abroad and is on the board of a number of bodies, including the National Innovation Foundation in India and the New York Fashion Board. Shailesh Haribhakti | Chairman & Non-Executive Independent Director Shailesh Haribhakti is the Chairman and Non-Executive Independent Director of the Company. He is the Managing Partner of Haribhakti & Co., Chartered Accountants and the Chairman of BDO Consulting. He is the Chairman of the Banking, Finance and Insurance Committee of the Indian Merchants Chamber and Member of the Adhoc Advisory Committee for Masters Degree in Management Studies, University of Mumbai. He is on the Board of several public limited companies, including ACC Ltd., Mahindra Lifespace Developers Ltd. and Raymond Ltd. He is a Chartered Accountant, Cost Accountant, and a Certified Internal Auditor. S Doreswamy | Non-Executive Independent Director S Doreswamy is a Non-executive Independent Director of the Company. He has vast experience in banking and finance. He retired as Chairman and Managing Director of Central Bank of India. He is Chairman of CanFin Homes Ltd. and is also on the Board of Ceat Ltd., Rama Newsprint & Paper Ltd. and Hexaware Technologies Ltd. He holds a Bachelors degree in Science and Law. Dr. Darlie Koshy | Non-Executive Independent Director Dr. Darlie Koshy is a Non-executive Independent Director of the Company. He has served the National Institute of Design (Ministry of Commerce, Govt. Of India) as Director for two terms. Prior to this, he was the founding Chairperson of Fashion Management at the National Institute of Fashion Technology (Ministry of Textiles, Govt. Of India). He is currently Director General and CEO of ATDC Network of 58 Institutes / Centres and two premier campuses of Institute of Apparel Management under the aegis of AEPC (Sponsored by Ministry of Textiles, GOI). Dr. Koshy received the Delhi IIT Alumni Award for his contributions to National Development in 2008. Dr. Koshy has also been conferred with the Star of Italian Solidarity, one of the highest civilian awards bestowed by the Government of Italy. Dr. Koshy is the author of three pioneering books, including the much acclaimed Indian Design Edge. He holds a PhD from IIT Delhi, besides an MBA degree. Anil Harish | Non-Executive Independent Director Anil Harish is a Non-executive Independent Director of the Company. He is a partner at D.M. Harish & Co., Advocates & Solicitors. He specialises in Income Tax, FEMA and property matters. He is on the Board of a number of public limited companies like Hotel Leela Ventures Ltd. and Mahindra Lifespace Developers Ltd. among others. He holds an LLM degree from the University of Miami, USA. Bala Deshpande | Non-Executive Independent Director Bala Deshpande is a Non-executive Independent Director of the Company. She has multi-industry exposure and has worked with FMCG companies like Bestfoods, Cadburys Ltd. and ICI. She was also nominated to the Women Leadership forum held in Bestfoods, New York. She is on the Board of Info Edge (India) Ltd. She holds a Masters degree in Economics and Masters in Management Studies from the Jamnalal Bajaj Institute of Management, Mumbai. V. K. Chopra | Non-Executive Independent Director

Vijay Kumar Chopra is a Non-executive Independent Director of the Company. He has over 31 years of experience in the banking industry. He was Chairman and Managing Director of SIDBI and Corporation Bank. His last assignment was with SEBI as Wholetime Member. He is on the Board of a number of public limited companies like Rolta India Ltd. and Havells India Ltd. among others. He is a fellow member of the Institute of Chartered Accountants of India (ICAI) by profession and is a Certified Associate of Indian Institute of Bankers (CAIIB). Gopikishan Biyani | Non-Executive Director Gopikishan Biyani is a Non-executive Director of the Company and looks after the manufacturing operations. He has more than two decades of experience in the textile business. Rakesh Biyani | Executive Director Rakesh Biyani is an Executive Director of the Company. He is actively involved in category management, retail stores operations, information technology and exports. Vijay Biyani | Executive Director Vijay Biyani is an Executive Director of the Company. He brings more than 25 years of experience in textile, yarn and ready-made apparels business. He is actively involved in the financial and administrative functions of the Company. Kailash Bhatia | Executive Director Co-founder of the ColorPlus brand, Kailas

Strategy
A new normal is being defined in the Indian consumer market every day. With far-reaching socio-economic changes that India has undergone in the last decade, the drivers in urban and rural India are maturing fast. With a growth strategy tempered with localization and an inclusive business model, Future Group is the only pure play local retailer poised to lead Indias consumption story with sustainable value creation.
Our multi-format retail strategy captures almost the entire consumption basket of Indian customers. As modern retail drives new demand, efficiency and consumption in new categories, our strategy is based on our deep understanding of Indian consumers. We understand the varied buying behaviour of the Indian consumer across regional ethnicities and are constantly innovating to craft strategies that address the subtle differences. Future Group's strategy is aimed at achieving inclusive, sustained and profitable growth with three levers Customer-orientation The bottom line in each of our retail success stories is "know your customer". Insights into the soul of Indian consumers - how they operate, think, dream and line - helps us innovate and create differentiating functionally. Continuous-innovation As India's largest retailer, we understand the importance of innovation. We rethink strategies and realign businesses with increasing agility to provide diverse customer groups with refreshingly different retail experiences.

Collaborative transformation Creating a collaborative environment combining our strengths with our suppliers and vendors helps us create immense value for our customers which in turn fosters matual growth.

We believe that modern Indian retail rests on the strength of two pillars scale and efficiencies. As front-runners in both areas, we firmly believe our core responsibility lies in providing protection to customers from the overall rate of inflation. While the scale and size of our operations helps us improve efficiencies, it also ensures we deliver greater value to our customers. Our retail thrust is focussed on four principal verticals of Food, Fashion, General Merchandise and Home. These four categories together account for nearly 65% of the consumption in the country and represent mass consumer aspirations. Acknowledging this, we are creating retail pure play through divestment and demerger of non-retail businesses to concentrate our efforts on these verticals. Indias retail boom is being driven by resurgence in the economy. Modern retail still has around 6% share of the total retail spend in the country, that is estimated at around US $ 400 billion. Thus, the potential for modern retail growth in India is huge. Currently, leading retailers in mature markets occupy the top three slots by turnover, employment and value creation. As the Indian economy matures, it is upon us to make the same happen in our country.

BUSINESSES
a.Our Universe

As Indias leading multi-format retailer Future Group inspires trust through innovative offerings, quality products and affordable prices that help customers achieve a better quality of life every day.

Future Group comprises operating businesses in three sectors: Retail, Allied Services and Finance. Leveraging a strong understanding and knowledge of Indian consumer preferences, habits and aspirations, we have built some of the most respected retail brands in the country. Our retail business across the value and lifestyle segments focuses on 4 key consumption verticals: food, fashion, general merchandise and home. Retail

Finance

Services

While retail forms our core business activity, our groups subsidiaries are present in consumer finance, capital, insurance, leisure and entertainment, brand development, real estate development, retail media and logistics. We have aligned our business opportunities with the broad objective of being a catalyst in Indias consumption-led growth. In line with leading retailers of the world, Future Group aspires to capture a significant portion of Indias consumption and contribute to a significant proportion of our GDP. As the Indian economy matures, it is upon us to lead Indias consumption story, achieving inclusive and profitable growth with sustainable value creation.

2.Retail
Winning the Hearts of Indian Consumers Future Group was conceived as a force to drive domestic consumption and capture every addressable need of Indian consumers.

Future Group makes every effort to delight its customers, tailoring store formats to changing Indian lifestyles and adapting products and services to their desires. We operate some of Indias most popular retail formats. Across value and lifestyle segments, our multi-format retail strategy caters to the complete consumption needs of a wide cross-section of Indian consumers.

Lifestyle
Style for Every Occasion In the lifestyle segment, Future group operates Pantaloons, a fashion retail chain andCentral, a chain of seamless destination malls among others.

Value
Helping India Save In the value segment, Future Groups popular brand Big Bazaar is a hypermarket chain that combines the look, touch and feel of Indian bazaars with the choice and convenience of modern retail.

Home
Building Dreams in a New India

Digital
Connecting the Youth of India The digital world is where the future lies. While retail stores will continue to remain our main focus, external market trends and newer business realties indicate that there is vast potential for the Future Group to become front-runners of retailing in the digital space. Our reach and relationship with customers provide us with the benefit of low customer acquisition cost for the digital space, while our vast sourcing networks give us the ability to offer an incomparable range of merchandise at the best prices. We are setting up nuFuture Connected Commerce, which will become a digital backbone that will run seamlessly across every facet of daily Indian life. The goal is to seamlessly integrate the complete electronics business on a virtual platform, as well as integrate parts of the convenience stores, fashion, general merchandise and kids business. Futurebazaar.com has undergone a complete transformation and is now positioned as a deal-based website that attracts more than 1 million unique visits every week. The company is set to handle 10,000 orders on a daily basis.

As modern retail drives fresh demand and consumption in new categories, our strategy is based on a deep understanding of Indian consumers, the products they want, and making these products available in every city, in every store format. Future Group offers innovative offerings at affordable prices tailored to the needs of every Indian household.

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Pioneers in the Indias retail space, our formats are household names in more than 85 cities and 60 rural locations across the country Our stores cover around 15 million square feet of retail space and attract around 220 million customers each year Pantaloon Retail (India) Limited focuses on the lifestyle retail segment led by thePantaloons and Central formats Future Value Retail focuses on the value retail segment through the Big Bazaar, Food Bazaar and KBs Fairprice formats

3.Finance
Empowering People to Pursue Their Dreams Created on the foundation of our belief to help the Indian dream fly high, our finance business aims to empower people to pursue their dreams. Our finance solutions, an important component of our business portfolio, aim to help enterprises transform and differentiate their offerings.

Future Group has broadened its finance services portfolio to strengthen its position in the highly competitive consumer market through user-friendly and dynamic services based on Indian consumer needs. Our group companies provide consumer finance and insurance to customers besides offering corporate loans and equity investments to companies engaged in consumer businesses. The key aspect of our business model is to provide a unique personalized customer experience to expand and capture a greater share in the highly competitive finance market and help people realize the Indian dream.
Future Capital Holdings Future Generali Future Ventures

Financing Dreams
Future Groups financial arm - Future Capital Holdings Limited (FCH) is a provider of financial services across consumer and wholesale businesses, with aspirations to grow into a significant financial conglomerate. Conceptualized around a unique positioning of a financial services business, integrated with a retail chain, Future Capital is establishing financial superstores within the Retail stores of Future Group such as Big Bazaar, E-zone and Home Town to create Indias first consumer-centric retailer of financial products and services.

Securing Lives
Future Groups foray into life and non-life insurance services and products is led through Future Generali India Life Insurance Company and Future Generali India Insurance Company, respectively. These ventures are in partnership with Italys Generali Group that is amongst the three largest insurance companies in Europe and is ranked amongst the Top 50 on the Fortune 500 list.

Enabling Entrepreneurship
Future Ventures promotes and participates in innovative and emerging business ventures in India. We aim to empower entrepreneurship by focusing on consumption-led sectors in the country such as Fashion, FMCG, Food Processing, Home Products, Rural Distribution and Vocational Education. We also participate in businesses where we can exercise control and add value as an active shareholder by utilizing the experience and knowledge of Future Group.

4. services

a.Logistics and Supply Chain

In a highly competitive retail marketplace with changing consumer preferences, different formats and large geographical spread, retail logistics is a critical business activity.
At Future Group we believe the viability of a retail operation hinges as much on achieving efficient logistics and supply chain as it does on attaining success at the front end. A seamless logistics function to move our products from the manufacturer to our store shelves is at the heart of our retail operations. Our robust presence in logistics and supply chain helps us move millions of products to customers each day of the year across India in the most efficient and cost-effective manner

Future Supply Chains

Future Supply Chains, a specialized subsidiary, offers a strategic, focused and consolidated approach to meet the groups large supply chain requirements as well as those of select suppliers and business partners. Future Supply Chains provides integrated end-to-end supply chain management, warehousing and distribution, multi-modal transportation and container freight stations.

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Operates 5 major verticals: Warehousing, Transportation, International Logistics, Brand Distribution and Reverse Logistics Current warehouse footprint of over 3.5 million square feet with 67 warehouses across 32 locations. Dedicated fleet of over 400 vehicles and an outsourced fleet of 400 trucks that move goods across India in the most efficient and cost-effective manner Li & Fung, the Hong Kong-based largest retail supply chain company, is an investor and partner of Future Supply Chains.

b.Learning and Development

Future Group addresses opportunities in the education, learning and skill development space through Future Learnings three unique lines of business which leverage the groups understanding of the consumer-centric business.
Future Learning
In 2008, Future Group established Future Learning whose unique strength lies in its rich experience in the learning and development domain, especially across the retail industry. Future Learnings three focused lines of business are Future Lead, Future Innoversity and Future Sharp. Future Learning offers Organisational Solutions through Future Lead

Future Lead functions as a centre of learning. It offers a range of customized programmes in leadership, management, personal effectiveness, sales maximization, business processes and customer retention. It also offers audit and consultancy services to corporate clients. Read more Higher Education through Future Innoversity Under the aegis of Future Innoversity, Future Learning offers graduate, post-graduate, diploma and certificate programmes. The graduate and post-graduate programmes are offered in collaboration with Indira Gandhi National Open University (IGNOU).

Read more Skill development through Future Sharp In collaboration with the Ministry of Rural Development (MORD) and National Skill Development Corporation (NSDC), Future Sharp offers skill development programmes to make below-poverty-line youth employable.

Read more

c. Media
Future Groups media venture is aimed at the creation of media properties in the ambience of consumption and offers active engagement to brands and consumers.
Future Media
Future Media (India) Limited (FMIL) offers relevant engagement through its media properties within Future Group retail spaces. Visual spaces in the shopping environment include shopping trolleys, carry-bags, elevator doors, standees, danglers, trial rooms, counters, in-store signage, product displays and facades. Amongst print properties, Future Media offers My World, a monthly magazine for Future Group customers. Future Media has also launched Future TV, the first retailer-owned channel in India that aims to provide a unique audio-visual experience within an in-store environment.

d. Brands Brands
Future Group has built an attractive portfolio of some of the fastest growing consumer brands in India. This activity is led through Future Brands India Limited, a specialized subsidiary company set up to create and build powerful brands that address the aspirations of the new Indian consumer.
Future Brands
Future Brands Limited (FBL) is involved in the business of creating, developing, managing, acquiring and dealing in consumerrelated brands and IPRs (Intellectual Property Rights). We retail a wide range of products and brands, some of which have been grown and nurtured by our group companies.

For more information on Future Brands, click here.

Future Consumer Products Limited

Future Consumer Products Limited (FCPL) has been incorporated to launch consumer products in various categories like Children's clothing, health foods, and FMCG products.

e. Mobile Telephony
T24
In partnership with Tata Teleservices Limited, Indias dual-technology telecom operator, Future Group provides mobile telephony services under the brand name T24 on the GSM platform. T24 (Talk 24 hours) provides mobile telephony services to the customers of Future Groups retail stores. A differentiated offering in the crowded telecom space, T24 aims to increase loyalty among the millions of customers who patronize our retail stores. Based on the concept of Talk More, Shop More the T24 brand offers unique benefits for customers shopping at Future Groups shopping network. For more information on T24, click here.

One Mobile
One Mobile is the ultimate destination featuring wide range of mobile handsets, value-added services like insurance & extended warranty, accessories, data & voice storage and other related products.

One Mobile is a brand of Future Mobile and Accessories Limited, a Future Group company, having PAN India reach and running successfully 200+ stores, present in the form of SIS (Shop-In-Shop) at all Big Bazaars and also select Pantaloons & Brand Factory outlets of Future Group along with SAS (Stand-Alone-Stores) across the country.

5.Partnership
Valuing and Nurturing Relationships
At Future Group we strongly believe that our vision of serving every Indian consumer is possible only if we live our value of Valuing and Nurturing Relationships with our partners, vendors and suppliers. Our partnership program aims to create an environment combining our strengths with our partners to create immense value for customers and, in turn, foster mutual growth.

Future Group is focussed on building partnerships with the three pillars of Collaboration, Assistance and Synergy. Collaboration Collaboration is achieved in business planning and management to ensure optimal growth by creating joint business plans with a constant review of performance. Assistance Assistance is extended by leveraging Future Group's resources. Synergy Synergy is generated by putting our strengths together to create a unique position in the marketplace.

We combine our strengths to create a unique value proposition by sharing consumer insights and product knowledge, joint brand building, value engineering and developing new products. With a proven track record of developing long-term partnership models on a win-win basis, Future Group is a partner to some of the most reputed speciality retailers from around the world.

Generali Group: Generali, (founded 1831) the third largest insurance company in Italy with a dominant presence in Europe, Southeast Asia and China is our partner in the life-insurance and general insurance space in India. Staples Inc: US-based $20bn Staples Inc. is our partner for office stationery retailing. Launched in Bangalore in 2007 as Indias first office stationery chain, it is now a 24-store network.

6. loyalty programmes

a.Pantaloons greencard

The Pantaloons greencard membership is free. This means you need not shop for a certain amount or pay a nominal fee to get a GC membership. All you have to do is fill up a simple form and list your choices, which would help Pantaloons keep you informed on any offers that may of interest to you.
Pantaloons greencard offers you unconditional benefits:

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Instant discounts Complimentary Parking Complimentary Home Drop (after alterations) Relaxed Return Policy (90 days) Complimentary shipping across India Exclusive Sale Preview And this is not all. For 3/5/7 star GC Members, in addition to all this, they will have exclusive billing counters and a complimentary home delivery. And 7 Star GC members can look forward to Assisted Shopping anytime they wish to do so at any of our 51 outlets across the country.

b. Payback Loyalty Program

At Future Group, we believe in building long-lasting relationships with customers. We encourage repeat customer visits through our unique offers and special sale days.
Future Group has taken the whole concept of customer loyalty to the next level by joining hands with PAYBACK. PAYBACK is Indias largest and one of Europes most successful multi-partner loyalty programs. With PAYBACK, customers can shop, save and get rewarded. This program enables consumers to collect millions of points across online and offline partners with just a single card. Customers can accumulate points across Future Group formats , thereby making shopping rewarding. What Is PAYBACK? PAYBACK is Europe's leading customer loyalty program, headquartered in Germany , with a total of 25.5 million active cardholders in Germany and Poland. In India, PAYBACK consolidated its position after taking a major stake in I-Mint. Today, with more than 30 partners with 1,500 outlets and 10 million card members, its the only program which works with market leading pan-India players from the banking, travel, petroleum and online sectors such as ICICI Bank, HPCL, Univercell, BookMyShow and MakeMyTrip.

Now that Future Group has become a part of this bandwagon, customers are bound to earn points at every step from formats like Big Bazaar, Food Bazaar, Pantaloons, Central, Home Town, eZone, Brand Factory and Future Bazaar. These points can then be redeemed for air miles, movie tickets, air tickets and vice versa. With Future Group and PAYBACK Shopping is Rewarding. Benefits Of PAYBACK Our formats Big Bazaar, Food Bazaar, Pantaloons, Central, Home Town, eZone, Brand Factory and Future Bazaar are a part of the PAYBACK Loyalty program.

c. T24 Program
T24 will provide customers with a dual advantage all 24 hours of the dayShop More, Talk More and Talk More, Shop More.
Shopping and talking on our mobile phones are among the two favorite activities for all of us in India. With T24, we have been able to develop a unique customer value proposition that combines these interests of the aspirational Indian. Customers will get shopping benefits for talking and talk-time benefits each time they shop. We believe that with our partners, Tata Teleservices Limited, we have been able to develop a differentiated offering in the crowded telecom space and also increase the loyalty we enjoy among the millions of customers who patronize our stores. T24 (Talk 24) tariff plans reflect the competitive per-second rates being offered for pre-paid customers on Tata Teleservices Limiteds GSM network. In addition, customers will be rewarded with free talk-time for every purchase above Rs 500 made at Future Group shopping outlets. For example, a T24 customer buying products worth Rs 2,501 at Pantaloons or EZone will stand to gain 50 minutes of free talk-time. Also, a customer spending Rs 1,501 in Big Bazaar will gain 90 minutes of free talk-time for every purchase. Plans will keep evolving to offer ever-more attractive options to the customer.

Future thoughts
Overview
Retail leadership in India through innovation and transformation Future Group offers new ways of thinking about retail and consumerism in India. We believe Retail must take the lead in renewing our economic growth trajectory. Leveraging the experience and insights gained in pioneering retail in India, we have developed a deeper understanding of the evolution of modern Indian retail and its role in driving sustainable economic growth.
At Future Group, we believe in channelizing our energies to research-based innovation for generating value and delivering better experiences to customers. We are focussed on achieving sustainable business performance through the synergy of customers, communities and partners by ongoing learning, unlearning and adaptation. Our thinking delivers business value in 3 ways

Knowing India the Indian way

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Embracing Indianness to conduct business across various socio-economic and demographic segments Integrating the traditional approach into modern-day retail to identify critical customer-value levers and game-changing trends in Indian retail Learn more about Modern Retail - The Indian Way

Modern Retail The Indian Way

Liberalization of the economy, favourable demographics, higher disposable incomes and rapid urbanisation is fuelling Indias growth.
At the heart of the Indian growth story is its population, the generators of wealth both as producers and consumers. With the largest young population in the world, retail formats such as departmental stores, hypermarkets, supermarkets, speciality stores etc. are flourishing. But Indias heterogeneity, its complex weave of rich and diverse cultures and languages offer challenges not faced anywhere else in the world. In such a milieu, peoples needs cannot be met by one-size-fits-all products and services. Indeed, the buying pattern of contemporary Indian consumers remains rooted in traditional behaviour. Future Groups store formats are a product of this understanding an understanding of the real India. Future Group has integrated and transformed the traditional bazaar into a modern day retail shopping experience. We have renovated the public universe into spaces of personal consumption, where people come for individual freedom and self-gratification. Future Group has created a shopping experience that is interactive with the customer, a Destination Store, a place where people visit not only to shop, but to spend the entire day. With the rationale of creating a DESTINATION that celebrates TOGETHERNESS and JOY, Future Group offers the virtues of SAVING thereby maximizing the VALUE of every rupee/moment spent at its stores. Our understanding of local consumers and the community, integrating the science and art of retailing, empowering colleagues and creating happiness within the shopping space makes Future Groups stores special.

Driving Inclusive Growth

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Thriving in an ecosystem that facilitates collaboration and inclusive growth as a sustainable economic growth model for India Creating fresh employment, impacting livelihoods, empowering local communities and fostering mutual growth Learn how we're becoming more responsible at Future Group

Inclusive Growth
With far-reaching socio-economic changes sweeping India, key economic drivers in urban and rural India are maturing fast. The exponential growth in incomes and consumption is already delivering extensive societal benefits and fuelling the purchasing power of the burgeoning middle class. At Future Group, we want this growth to trickle down to Indias economically disadvantaged.

According to the BCG Report Building a New India (February 2011) -organized retail in India is expected to grow at an aggressive pace, in line with top quartile growth of penetration witnessed in other countries. This will lead to a retail market of ~US$ 260 billion by 2020, leading organized retail to make a significant impact on the economy in general and key stakeholders in particular.
We believe social-economic inequity in our otherwise robust and growing domestic economy needs to be tackled through sustainable and inclusive development.Modern organized retail has the power to create grass roots employment and strengthen the economy. In addition, the evolution of the retail industry can promote social inclusion like self-employment apart from providing superior value to customers which, in turn, fuels further consumption.

Organized retail (also referred to as modern trade or modern retail) can play a crucial role in driving inclusive growth by impacting three key stakeholders: producers, workers and consumers. Organized retail can help

improve incomes of producers by increasing price realization and providing opportunities for growth that are not available in traditional business models.
Future Group envisages a harmonious society in which the entire population enjoys a better quality of life. For us, inclusive growth means responsibility towards our associates, suppliers and local communities.

Our objectives

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Empower our employees by providing a challenging, dynamic and diverse work environment that supports professional development. Deliver tangible economic benefits to our partners, including our suppliers and distributors and address relevant issues pertaining to the health, safety and welfare of those working in our supply chain. Engage with local communities to improve social mobility and create increased self-employment opportunities. We aim to serve as a catalyst, employing inclusiveness as a powerful development tool. Future Group aims to create and sustain an environment conducive to Indias growth by playing a proactive role in Indias development process.

Consider our supplier development initiatives

Netway Home Products, which started as a small FMCG trading company in 2001, scaled up its operations in 2003 to cater to Future Groups requirements, by setting up an 800 sq.ft. manufacturing plant at Palghar, Maharashtra. Netway began manufacturing homecare products like toilet cleaners, glass cleaners, utensil cleaners and hand-wash at its plant under our guidance with respect to quality and other product specifications. As a result, Netway has grown from a small Rs. 2.5 crore company by turnover in 2003 to an over Rs. 40 crore company by turnover in just three years at a brisk pace of 50%, in sync with Future Groups growth. Similarly, Spacewood Furnishers, a company with just Rs. 2.0 crore turnover attained a deeper insight into its home retail business from its close association with us. Profiting from this association, it achieved a turnover of Rs. 28 crore in just five years. More importantly, the Group has contributed significantly to womens empowerment through Big Bazaars platform Yatra. This has provided women from self-help groups across Maharashtra with an opportunity to market their food and non-food products. This has also encouraged them branch off from self-help groups and start their own micro-enterprises, helping them profit directly from their association with Future Group. Recognizing the potential to address economic inequality/disparity and accomplish other objectives that contribute to inclusive growth, Future Group has spread its reach deeper into rural India. Through community-driven development, we foster a symbiotic relationship with Indian entrepreneurs across communities to create more self-employment opportunities to realize our strategic objective of growing responsibly while bettering the livelihoods of people all the way down our value chain.

Accelerating Innovation

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Driving innovation with solutions that reconcile the interests of our business, the environment and other stakeholders Leveraging powerful research as a co-creation engine to harness consumption opportunities created by emerging urbanization and lifestyle trends

Understanding Consumerism the Indian Way

Indias economic growth has accelerated significantly over the past two decades and average household income has almost doubled. With rising incomes, consumer spending too has changed significantly. Economic growth has also impacted urban demographics, leading to increased per capita household consumption.

According to the India Retail Report 2009 by IMAGES F&R Research, at the heart of the Indias growth story is its population, the generators of wealth, both as producers and consumers. With the largest young population in the world over 890 million people below 45 years of age India indeed makes an impressive market. And as the economy grows, so does India's 300 million strong (and growing) middle class spending power, sufficient to establish India as one of the largest consumer markets of the world.
As a fast-growing, upwardly mobile middle-class comes to dominate urban India, changing attitudes and behavior towards consumption and savings, particularly among the youth, are effecting a shift from need-based spending to discretionary spending. At Future Group, we have adapted our business model to this fast-changing consumption environment and our store formats are a

product of this understanding of the real India. Given the complexity of managing a retail business, our best-practices based skill sets have been a critical factor in meeting the challenge. To bring efficiency in consumption and ensure customer satisfaction across consumer segments, Future Group has a unique community-centric retail strategy. The backbone of this strategy is our in-depth research that drives the creation of innovative products targeting specific community needs.

Our research seeks information across a variety of India-specific attributes including

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Historical/cultural significance of a product Product varieties available and consumer preferences Consumption trends and market share Buying dynamics i.e. type, packaging and quantities preferred by consumers Nutritive value and dietary patterns (edible goods) Festivals and beliefs connected to the product Cross-merchandising opportunities Based on these variables and the data gathered from across communities, Future Group undertakes deep-domain analysis before developing retail strategies to maximize value for its customers.

Comprehensive data analysis also allows us to plan ahead and make quality contributions to socio-cultural trends. For example:

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Bringing about healthier eating practices by promoting various fruit-based products that appeal to consumers. Developing better and more attractive packaging options to ensure that products are well-presented and have a longer shelf life. Developing products that appeal to a specific demographic. By focusing on the interrelationship between the end-product and community needs, Future Groups retail strategies operate in a unique environment. We are constantly rethinking our retail strategies, innovating and developing ideas while seeking to provide diverse customer groups with a value-for-money shopping experience. These efforts have helped us pioneer better ways to serve the community and provide a fillip to consumption-led growth.

Insights

Articles Books Case Studies

Date News Publisher September 14, 2010 Pantaloon's Retail Redo

September 10, 2010 The Fall and Rise of Kishore Biyani

August 16, 2010 How Kishore Biyani hooks India Inc's top talent

July 19, 2010 Modern retailers more responsive in cutting prices than kiranas

May 23, 2010 The New Big 'B' Rs. 30,000 crore dream

October 15, 2009 The making of India's retail King

April 4, 2009 The Atheist Turns to Mythology

January 26, 2009 Applying Meaning to Management with Ancient Hindu Mythology

January 22, 2009 The Wal-Mart of India

January 14, 2008 In India, giving the customers what they want means offering the art of chaos

November 1, 2007 Retailer Kishore Biyani: 'We Believe in Destroying What We Have Created'

November 17, 2007 Moving Up in Mumbai

August 8, 2007 In India, a Retailer Finds Key to Success Is Clutter

c.Thought Papers
Consumption & Retailing In India In The Years Ahead

Today, India provides the single largest consumption opportunity in the world. At the current growth rate, Indias GDP will double within this decade and add a trillion dollars to its economy. This will throw up new opportunities including a doubling of consumption demand in the country. The additional $450 billion of discretionary consumption demand can be catered to by modern retailers. Read more

Inclusive Growth
With far-reaching socio-economic changes sweeping India, key economic drivers in urban and rural India are maturing fast. The exponential growth in incomes and consumption is already delivering extensive societal benefits and fuelling the purchasing power of the burgeoning middle class. At Future Group, we want this growth to trickle down to Indias economically disadvantaged. Read more

Understanding Consumerism the Indian Way

Indias economic growth has accelerated significantly over the past two decades and average household income has almost doubled. With rising incomes, consumer spending too has changed significantly. Economic growth has also impacted urban demographics, leading to increased per capita household consumption.

Sustainability
a.At the Heart of Future Group's ethos
At Future Group, corporate social responsibility, inclusive growth and sustainability are at the core of our strategy and business practices. This reflects in our commitment to the community, environment and to every stakeholder in building a stronger foundation for our long-term, sustainable growth.
We believe modern organized retail has the power to strengthen the economy, create grass root employment and contribute significantly to social inclusion. As Indias premier retail player and one of Indias leading home-grown business houses, Future Group is present across the consumption value chain. Through millions of customers and thousands of suppliers, we are conscious of the economic, social and environmental impact of our activities. We believe the challenges of inequity in our robust and growing domestic economy need to be tackled through sustainable development. Consequently, our principles are focussed on two main areas: integrating sustainable development into business activities and promoting sustained economic development for the country.

Future Group targets long-term sustainability in its businesses through three aspects

b. Building a new India

Future Groups vision of inclusive growth for a harmonious society, points to a future in which the entire population can enjoy a better quality of life. We aim to serve as a catalyst that stimulates the use of inclusiveness as a powerful development tool. Future Group aims to create and sustain an environment conducive to the domestic growth of India by partnering with various stakeholders and playing a proactive role in Indias development process.
Future Group believes in broad-based growth, the fruits of which are not concentrated in the hands of few but shared by the community as a whole. This is the way towards achieving the dual goal of profitable and socially responsible growth.Our initiatives in inclusive development include livelihood issues, diversity management, skill development and protecting the environment, to name a few. Modern Indian retail can help improve incomes and provide opportunities for growth to individuals with lower education levels or from the unorganised sector. With fair wages and benefits, opportunities for further development and growth and a better working environment, modern retail offers much more than most alternatives available to such individuals. Future Group focuses on three key enablers for inclusive growth: employability, innovation and entrepreneurship. While employability helps create a qualified and skilled workforce, innovation and entrepreneurship help drive growth and generate employment.

c.Encouraging Environmental Stewardship

Climate change is one of the greatest challenges facing the world today. Future Group strives to reduce environmental impact and optimize energy consumption in its stores and strengthen green considerations in logistics operations. Our endeavour is to promote eco-friendly products and raise awareness on environmental issues both internally and externally.
As part of our sustainable-development initiatives, we have made a commitment to care for the environment. Through our commitment, we look to make a significant positive impact on the ecology and surroundings in which we operate. Through investment and innovation we are leading the way in providing a greener way to do business. We fulfil our responsibility for delivering high quality services in a sustainable and environmentally responsible manner by:

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Reducing the environmental impact of store construction and operations Improving energy efficiency for important environmental benefits and reducing operating costs Strengthening environmental considerations in the design of green products and packaging; developing green product lines that respect environmental concerns Reinforcing environmental considerations in logistics

d.

Improving social mobility

Through community-driven development, we aim to foster a symbiotic relationship with Indian entrepreneurs across communities to create increased self-employment opportunities.
The grassroots nature of community-driven development promotes people participation in development decisions that are usually decided in a top-down manner. Economically disadvantaged women and ethnic minorities are among those who stand to gain the most through our community-driven development initiatives.Our approach is to help and collaborate with different communities in the rural pockets of our country to achieve harmonious growth.

Recognizing the potential to address economic inequality/disparity and accomplish other objectives contributing to inclusive growth, Future Group has spread its reach deep into rural India. Our people engage to undertake community mobilization and capacity building, and help develop measures to reach isolated, ethnically diverse, or remote communities. Our engagements provide us with practical knowledge about designing and building upon community-driven operations and provide them with an enabling and inclusive framework

Suppliers
Overview

Strengthening relationships and fostering mutual growth At Future Group, we make every effort to ensure our products meet the unique needs of the diverse communities we serve. It is our constant endeavour that consumers have ready access to our products in every corner of urban and rural India. We partner with over 30,000 suppliers across merchandise categories ranging from one-person shops to multinational corporations, maintaining a distinct mix that is key to our success.

At Future Group, we believe our relationship with supply partners is one of our core competitive assets. We are committed to creating successful business partnerships built on mutual trust, transparency, fair business practices and respect across our entire value chain. We strive to create a win-win situation for our customers and partners by combining our strengths and capabilities and developing micro-enterprise models.

From sourcing to distribution, we engage with varied business partners, jointly sharing insights, promoting brands, creating new products, expanding our capacity and developing new markets. Our businesses create economic benefits for all our partners, including our suppliers and distributors. Our Sambandh program aims to foster an environment combining our strengths to create immense value for our partner suppliers and, in turn, nurture mutual growth. Our strategic objective is to grow responsibly while enhancing the livelihoods of our partners.

::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::: Our Sambandh program aims to foster an environment combining our strengths to create immense value for our supplier partners and in turn, nurture mutual growth. Our suppliers are key players who spot and capture consumer trends. We strongly believe that our vision of serving every Indian consumer will be realized if we abide by our dictum of Valuing and Nurturing Relationships with our partners and suppliers. If we succeed in creating this troika of Future Group-Supplier-Consumer, we will succeed in serving every need of our customers. There are three main aspects of the Sambandh program: Collaborating in business planning and management to ensure optimal growth

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Combining our strengths to garner resources needed for expansion to meet our growth needs Creating joint business plans to provide the visibility needed for planning Providing access to the performance of products on a regular basis Joint strategic reviews to analyse performance and arriving at decisions in a transparent manner Leveraging Future Group resources and making life easier for you Extending Future Parivaar resources, including facilities and space Information sharing General assistance Putting our strengths together to create a unique position in the marketplace Combining our strengths and creating a unique value proposition through sharing of consumer insights and product knowledge, joint brand-building, value engineering and developing new products.

Investors
Overview
Future Group is Indias first and largest independent homegrown pure-play retail group. With a pan-India presence and multiple store formats, we meet the everyday needs of millions of customers in India, helping them live a better quality of life every day. Growth, Profitability and Scalability have been the key focus along with customer delight, innovation and value creation.
Future Group has grown and continues to grow on a simple belief to participate in every consumption opportunity of the Indian consumer. Today, the group has complementary businesses across three sectors retail, allied services and finance - which are provided with strategic support and scale-led synergies from the corporate team operating in a federated structure of opportunities and excellence. Future Group consists of 4 listed entities led by its flagship company Pantaloon Retail (India) Limited and also has privately held businesses. The Group believes in seeding, mentoring and growing various consumption-led businesses and once they reach significant scale, it creates public shareholding to ensure wealth creation and value unlocking for the general public.

Future Group Listed Companies

Select a company below to find out more about its performance, governance, and investor resources.

Public Limited Companies listed on the National Stock Exchange and Bombay Stock Exchange

Understanding Future Group

Corporate Structure
How our businesses and functions are organized.

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Executive Committee Board Founders' Board Read more

Responsible Growth How our purpose is linked to our business & financial goals and corporate responsibility is integral to our vision. Read more Corporate Governance How we are governed by our policies and processes for accountability. Read more Investor Contacts For investor-related inquiries or questions contact us here.

Read more

Corporate Structure
Future Group is India's leading retail company operating businesses in three sectors: Retail, Allied Services and Finance. Our retail business across value and lifestyle segments focuses on 4 key consumption verticals: food, fashion, general merchandise and home.
Future Group has about 35,000 direct employees and 1,50,000 more are indirectly employed. Our corporate structure has been established to infuse pace and flexibility in decision-making and implementation, with empowered managers across our group operations.

Responsible G Executive Committee Board

Kishore Biyani | Founder and Group CEO, Future Group

Considered a pioneer of modern retail in India, Kishores leadership has led the groups transformation into Indias leading player in the consumption sector. Regularly ranked among Indias most admired CEOs, he is the author of the book It Happened in India. He has won multiple awards from government bodies and the private sector in India and abroad and is on the board of a number of bodies, including the National Innovation Foundation in India and New York Fashion Board. Anshuman Singh | Managing Director & CEO, Future Supply Chain Solutions Ltd.

In a career spanning over 18 years, Anshuman has worked in all aspects of the value chain across several industry segments such as Discrete Manufacturing, Durables, Textiles, Retail and Supply Chain with companies like Grasim, H&R Johnson, Bombay Dyeing, and Welspun Retail. He is responsible for starting the first Home Furnishings Speciality Retail Chain in the country in his last assignment as the Director and CEO of Welspun Retail Ltd. before rejoining Future Group where he created Future Supply Chains Ltd. Anshuman is a Mechanical Engineer and an MBA. B. Anand | Director Finance, Future Group

A Chartered Accountant by training, Anand has nearly 20 years of experience in corporate finance and banking across diversified business groups. Before joining Future Group, he was President-Corporate Finance, Vedanta Resources Group. He has been associated with Motorola India, Credit Lyonnais, HSBC, IL & FS and Citibank. Damodar Mall | Director, Integrated Food Strategy, Future Group

An alumnus of IIT Mumbai and IIM Bangalore, Damodar has over two decades of experience in the FMCG and food industry. He was a co-founder of DMart, a supermarket chain in Western India, and was associated with Uniliver in India. Kailash Bhatia | Director & CEO, Pantaloon Retail

Co-founder of the ColorPlus brand, Kailash has over three decades of valuable experience in the fashion business and is considered to be a stalwart in the Indian fashion industry. Before joining Pantaloon Retail, he was associated with Weekender, Arvind Mills and Mafatlal Industries, among other companies. K. K. Rathi | CEO, Future Ventures India Ltd.

A qualified Chartered Accountant and Company Secretary with approximately 24 years of professional experience in corporate finance, strategic business planning and investment advisory, Mr. Rathi has worked in organizations such as KEC International, H&R Johnson and Motilal Oswal Private Equity Advisors. He has previously worked as Group CFO with Pantaloon Retail. Sanjay Jog

Chief People Officer, Future Group

Sanjay has over two decade of experience in working with a wide range of companies in the services sector in India and abroad. A post-graduate from Pune University, he joined Future Group in July 2005. Before this he worked with companies like DHL Limited, Indian Hotels Group, Bharti Enterprises and RPG Enterprises. Santosh Desai | Managing Director & CEO, Future Brands India Ltd.

An alumnus of IIM Ahmedabad, Santosh has over two decades of experience in advertising. He was President of McCann-Erickson, India prior to his association with Future Group. A highly respected figure in the advertising and marketing community in India, Santosh is a columnist with the Times of India and several other publications and has addressed the global management boards of several multinationals, including Hersheys, Microsoft, Philips, Unilever, Coke etc. He is also the author of the book Mother Pious Lady Making Sense of Everyday India. Sumit Dabriwala | Managing Director, Agre Developers Ltd.

An entrepreneur in his own right and an urban developer, Sumit has 21 years of corporate experience with significant exposure to the real estate sector. Before joining Future Group, he was on the Board of Directors of Calcutta Metropolitan Group and Riverbank Holdings.He has served as a Member of Infrastructure Council in CII, Infrastructure Sub-Committee Chairman, Regional Council Member and Core Group Retail Chairman in CII (Eastern Region), and as an Infrastructure Committee Member, Executive Committee Member, and Chairman of Young Leaders Forum in the Indian Chamber of Commerce. Ushir Bhatt | Group CIO, CEO, Future Knowledge Services

Ushir has over 25 years experience in Information Technology across Europe and India in multiple industries, including construction (Taylor Woodrow), wines and spirits (Allied Domeq), telecommunications (British Telecom), Retail (Tesco, Kingfisher) and various Internet B2B companies. Vibha Rishi | Group Strategy and Consumer Director, Future Group

Vibha started her career with Tata Administrative Services and later joined the start-up team of PepsiCo when the company set up shop in India. After having led several advertising campaigns for the PepsiCo in India, she moved to the global headquarters as marketing leader for all non-cola brands. She joined Future Group in March 2010 and leads the marketing, communications and customer strategy across group companies. V. Vaidyanathan | Vice Chairman and MD of Future Capital Holdings Ltd.

An alumnus of Birla Institute of Technology and Harvard Business School, he joined Future Group in August 2010. Before this, he was on the Board of ICICI Bank. He has held the positions of Managing Director and CEO of ICICI Prudential Life Insurance Co, Chairman of ICICI Home Finance Company, and served on the boards of ICICI Lombard General Insurance and CIBIL. He worked with Citibank India from 1990 to 2000.

rowth Founders' Board

Kishore Biyani | Group CEO, Future Group

Anil Biyani | Director, Future Group

Rakesh Biyani | Director, Future Group

Sunil Biyani | Director, Future Group

Vijay Biyani | Director, Future Group

Corporate responsibility is integral to our vision. At Future Group we are committed to being a catalyst of positive change in the business sectors, communities and societies in which we operate.
At Future Group our beliefs drive us to conquer the Indian consumption space by delivering prosperity to the nation. Our purpose is tightly linked to our business and financial goals - to create future opportunities to improve lives and, by doing so, keep our business growing.

Our Beliefs
Future Group was founded on a simple idea: Rewrite rules, retain values. This fundamental belief created a new kind of marketplace, forever transforming Indian retail. Today our core values continue to guide how we do business and improve the quality of life of the people we serve.
At Future Group we are committed to being a catalyst of positive change in the communities, societies and business sectors in which we operate. We envision Indias transformation into the legendary 'Sone Ki Chidiya' (golden bird), taking wings once again to reach greater heights. We take pride in our Indianness. Our belief in inclusiveness for long-term sustainable growth and economic prosperity evokes trust among consumers, employees, suppliers, partners, shareholders and the community.

Our Mission
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We share the vision and belief that our customers and stakeholders shall be served only by creating and executing future scenarios in the consumption space leading to economic development.

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We will be the trendsetters in evolving delivery formats, creating retail realty, making consumption affordable for all customer segments for classes and for masses. We shall infuse Indian brands with confidence and renewed ambition. We shall be efficient, cost- conscious and committed to quality in whatever we do. We shall ensure that our positive attitude, sincerity, humility and united determination shall be the driving force to make us successful.

Our Values y y y y y y y y y
Indianness: Confidence in ourselves. Leadership: To be a leader, both in thought and business. Respect & Humility: To respect every individual and be humble in our conduct. Introspection: Leading to purposeful thinking. Openness: To be open and receptive to new ideas, knowledge and information. Valuing and Nurturing Relationships: To build long term relationships. Simplicity & Positivity: Simplicity and positivity in our thought, business and action. Adaptability: To be flexible and adaptable, to meet challenges. Flow: To respect and understand the universal laws of nature.

Building a new India

Future Groups vision of inclusive growth for a harmonious society, points to a future in which the entire population can enjoy a better quality of life. We aim to serve as a catalyst that stimulates the use of inclusiveness as a powerful development tool. Future Group aims to create and sustain an environment conducive to the domestic growth of India by partnering with various stakeholders and playing a proactive role in Indias development process.
Future Group believes in broad-based growth, the fruits of which are not concentrated in the hands of few but shared by the community as a whole. This is the way towards achieving the dual goal of profitable and socially responsible growth.Our initiatives in inclusive development include livelihood issues, diversity management, skill development and protecting the environment, to name a few. Modern Indian retail can help improve incomes and provide opportunities for growth to individuals with lower education levels or from the unorganised sector. With fair wages and benefits, opportunities for further development and growth and a better working environment, modern retail offers much more than most alternatives available to such individuals. Future Group focuses on three key enablers for inclusive growth: employability, innovation and entrepreneurship. While employability helps create a qualified and skilled workforce, innovation and entrepreneurship help drive growth and generate employment.

Corporate Governance
Future Groups reputation is earned by our conduct: what we say, what we do, the products we provide, the services we offer and the way we act. Future Group stands on the foundation of integrity and stewardship.
We believe success requires the highest standards of corporate ethics towards everyone we work with, the communities we serve, and the environment we impact. This is our road to sustainable, profitable growth to create long-term value for our people, business partners, customers and shareholders.

We have an active, capable and diligent management and leadership team that understands its role in implementing rigorous financial discipline, risk metrics and gold standard corporate governance. Our ongoing efforts encompass financial stewardship in strategic and daily business decisions to ensure accurate financial reporting and effective controls.

Recognition

2011
Designomics Awards 2011 - Recognising Businesses that build value through Design

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Winning Designomist at the World Brand Congress 2011 - Future Group Golden Spoon Awards 2011 Most Admired Food & Grocery Retailer of the Year : Private Labels Food Bazaar

2010
Images Fashion Awards 2010

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Most Admired Large Format National Fashion Retailer of the Year - Central Titan IFA Most Admired Large Format Retailer of the Year - Central

2009
CNBC Awaaz Consumer Awards 2009

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Most Preferred Multi Product Chain - Big Bazaar Most Preferred Multi Brand Food & Beverage Chain - Big Bazaar Images Fashion Forum 2009 Most Admired Fashion Group Of The Year - Future Group Most Admired Private Label - Pantaloons, lifestyle format Critics Choice for Pioneering effort in Retail Concept Creation - Central

2008
Indian Retail Forum Awards 2008

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Most Admired Retail Group of the year Future Group Most Admired Retail Face of the Year - Kishore Biyani Most Admired Retailer (Hypermarket) Big Bazaar The INDIASTAR Award 2008 Food Bazaar: Best Packaging Innovation
With this award, Pantaloon Retail (India) Limited becomes the first Indian Retailer to win the prestigious INDIASTAR Award.

Retail Asia Pacific 500 Top Awards 2008

Gold Winner - Top Retailer 2008 Asia Pacific

For more information on the awards, kindly click here.

Coca-Cola Golden Spoon Awards 2008

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Most Admired Food & Grocery Retail Visionary of the Year: Kishore Biyani. Most Admired Food & Grocery Retailer of the Year Supermarkets: Food Bazaar. Most Admired Food & Grocery Retailer of the Year - Hypermarkets: Big Bazaar. Most Admired Retailer of the Year - Dynamic Growth in Network Expansion across Food, Beverages & Grocery: Future Group. Most Admired Food & Grocery Retailer of the Year - Consumer's Choice: Big Bazaar.
For more information on the awards, kindly click here.

The Reid & Taylor Awards for Retail Excellence 2008

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Retail Leadership Award: Kishore Biyani Retail Best Employer of the Year: Future Group Retailer of The Year: Home Products and Office Improvements: HomeTown

2007
Images Retail Awards

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Most Admired Retail Face of the Year: Kishore Biyani Most admired retailer of the year: Large format, multi product store: Big Bazaar Most admired retailer of the year: Food and Grocery: Food Bazaar Most admired retailer of the year: Home & office improvement: HomeTown Most admired Retail Company of the year: Pantaloon Retail (India) Ltd. National Retail Federation, New York International Retailer for the Year 2007 Pantaloon Retail (India) Ltd. World Retail Congress, Barcelona Emerging Market Retailer of the Year 2007 Pantaloon Retail (India) Ltd. Hewitt Best Employers 2007 Best Employers in India (Rank 14th) Pantaloon Retail (India) Ltd. PC World Indian Website Awards Best Indian Website In The Shopping Category - Futurebazaar.com Readers Digest Trusted Brands Platinum Awards Trusted Brands Platinum Award (Supermarket Category) Big Bazaar

2006
Retail Asia Pacific Top 500 Awards, Singapore

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Asia Pacific Best of the Best Retailers Pantaloon Retail (India) Ltd Best Retailer in India Pantaloon Retail (India) Ltd Asiamoney Awards

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Best Managed Company in India (Mid-cap) Pantaloon retail (India) Ltd. Ernst & Young Entrepreneur of the Year Award Ernst & Young Entrepreneur of the Year (Services) Kishore Biyani CNBC Indian Business Leaders Awards The First Generation Entrepreneur of the Year Kishore Biyani Lakshmipat Singhania IIM Lucknow National Leadership Awards Young Business Leader Kishore Biyani CNBC Awaaz Consumer Awards Most Preferred Large Food & Grocery Supermarket Big Bazaar Images Retail Awards Best Value Retail Store Big Bazaar Best Retail Destination Big Bazaar Best Food & Grocery Store Food Bazaar Retail Face of the Year Kishore Biyani Readers Digest Awards Platinum Trusted Brand Award - Big Bazaar Reid & Taylor Awards for Retail Excellence Retail Entrepreneur of the Year Kishore Biyani

2005
Images Retail Awards 2005

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PRIL- Most Admired Retailer of the Year Food Bazaar- Retailer of the Year(Food and Grocery) Big Bazaar-Retailer of the Year(Value Retailing) Central-Retail Launch of the Year Voted by Business Today magazine as one of the Top 20 Companies in India to watch in 2005 Indias most investor-friendly companies in the top 75 Indias Biggest wealth creators in the top 100 DAKS London PRIL- Brand Builder of the Year

2004
Images Retail Awards 2004

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PRIL- Most Admired Retailer of the Year Food Bazaar- Retailer of the Year(Food and Grocery) Big Bazaar-Retailer of the Year(Value Retailing) Central-Retail Launch of the Year Reid & Taylor and DLF Awards PRIL - Retailer of the year

2003
Indian Express Award

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PRIL Marketing Excellence and Excellence in Brand Building Indusland Bank (India Brand Summit) PRIL - Excellence in Brand Buildin

Milestones
25 years ago, we began our pioneering journey transforming the Indian retail landscape, whole-heartedly believing in rewriting rules and retaining values. Today, our deep footprint across India and landmark growth is testament to our enduring values.

2011 y y y y y y y y
April 2011 KBs Fairprice celebrates opening its 200 stores in India May 2011 Future Supply Chains becomes ISO certified

2010
Future Group launches its telecom brand T24 in partnership with Tata Teleservices to provide additional loyalty benefits to its customers. Future Group launches products in key FMCG categories through Sach, a brand co-created with Sachin Tendulkar. Future Group connects over 4000 small and medium Indian manufacturers and entrepreneurs with consumers.

2009
Future Group celebrates its first Shopping Festival across all retail formats in key Indian cities. Future Innoversity starts its campuses in Ahmedabad, Bangalore and Kolkata to offer degree programs through a tie-up with IGNOU. Future Group partners with Hong Kong-based Li & Fung Group to strengthen its supply chain and logistics network across the country.

2008 y y y y y y y y y y
Future Capital Holdings becomes the second group company to make a successful Initial Public Offering (IPO) in the Indian capital market. Big Bazaar crosses the 100-store mark, marking one of the fastest expansions of the hypermarket format anywhere in the world. Total operational retail space crosses the 10 million square feet mark. Future Group acquires rural retail chain Aadhar from the Godrej Group, which has a presence in 65 rural locations.

2007
Future Group crosses the $1 billion turnover mark. Specialized companies in retail media, logistics, IPR and brand development and retail-led technology services become operational. Pantaloon Retail wins the International Retailer of the Year award at US-based National Retail Federation convention in New York, and Emerging Retailer of the Year award at the World Retail Congress held in Barcelona. Online portal Futurebazaar.com becomes Indias most popular shopping portal.

2006
Future Capital Holdings, the groups financial arm, is formed to manage over $1.5 billion in real estate, private equity and retail infrastructure funds. Home Town, the home building and improvement products retail chain, is launched along with consumer durables format Ezone and furniture chain Furniture Bazaar.

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Future Group enters into joint venture agreements to launch insurance products with Italian insurance major Generali. Future Group forms joint ventures with US office stationery retailer Staples.

2005
Future Group moves beyond retail and acquires a stake in Galaxy Entertainment, Indus League Clothing and Planet Retail. Future Group sets up Kshitij, Indias first real estate investment fund, to build a chain of shopping malls.

2004
Future Group launches Indias first seamless mall, Central, in Bangalore.

2002
Food Bazaar, the supermarket chain is launched.

2001
Future Group launches three Big Bazaar stores within a span of 22 days in Kolkata, Bangalore and Hyderabad.

1997
Future Group enters modern retail with the launch of the first 8000-sq. ft. store Pantaloons in Kolkata.

1995
Future Group launches John Miller, a brand for Formal shirts.

1994
The Pantaloon Shoppe, Future Groups exclusive menswear store in a franchisee format is launched across the nation. The company starts distribution of branded garments through multi-brand retail outlets across the nation.

1992 y y y y
Pantaloon Retail India Ltd makes an Initial public offer (IPO).

1991
BARE, an Indian denim brand is launched.

1987
The company is incorporated under the name of Manz Wear Private Limited. Pantaloons, one of Indias first formal trouser brands,is launched.