System presentation V2.

II. Public Interface

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II. Public Interface

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Index 1. HOME PAGE 2. MENU PAGE 3. PROCEDURES PAGES (SUMMARY) 4. PROCEDURES PAGES (SHEET)

The public interface allows the public to access the database through addresses of the type: http://'country-or-cityname'.e-regulations.org. We can also add www before the country name. E-regulations is also accessible without the dash. For example, the direction www.'country-or-cityname'.eregulations.org is also possible.

The site is composed of four levels:

HOME PAGE (first level)

Public Interface = User Interface = Public site

Investment objectives Welcome text

The home page and the menu page can be totally customized through the administrative interface. All texts, pictures and colors can be changed.

MENU PAGE (or sub-objectives page) (second level, opens when an objective is chosen on the home page) Investment sub-objectives Explanatory texts

PROCEDURES PAGES (SUMMARY) (third level, opens when an operation is chosen in the menu pages) List of the steps Resume of the procedure

PROCEDURES PAGES (SHEET) (third level, opens when a step is chosen from the summary) List of the steps Sheet describing the step

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1. HOME PAGE

All items with * can be customized from the administrative interface

Level 1 a. Title of the site* b. Logo(s) of the local counterpart * c. Home: takes you to the home page from any other level in the system

d. Members: access to the administrative interface e. Feedback: visitors can send messages to the administrator f. Language: selection of the language in which the user wants to see the information *

Level 2 Objectives tabs * Level 3 a. Colors: of the vertical bars separating photos, the right square and the horizontal 3-colored bar above level 5 * b. Left photo* and c. middle Photo * d. Text inside the right square*
Thanks to the editor tool, multimedia objects such as photos, videos, downloadable files and links can be inserted in the columns of level 4

Level 4 Presentation texts (4 columns) * Level 5 a. Terms and conditions of use (legal notice) * b. Browser requirements (with which the site can be better viewed) * Level 6 Credits: text + logos *

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2. MENU PAGE

The menu page is also called sub-objective page.

Levels 1, 2, 5 and 6 do not change Level 3 a. Left photo: the same as in the home page b. Middle photo: can be changed and should be an image related to the investment objective which is being consulted * c. Colour: the same as in the home page d. Text: generated by the data base (name of the selected objective). Level 4 a. Text: explanation which applies to the whole objective and all the subobjectives * b. Sub-objectives: In gray the sub-objectives (non clickable) * In orange, the sub sub-objectives or specific operations (which lead to the steps) * c. Text: applicable to each sub-objective *

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3. PROCEDURES PAGE (SUMMARY)

On the top and bottom of the step file there is a navigation bar allowing to move to the next or previous step, or return to the menu page.

This page is divided in two parts: Left part: list of the steps Right part: summary of the procedure

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Left part: list of the steps

a. Number of steps: indicates the total number of mandatory and optional steps in the procedure. b. Blocks: indicates the name of the block and the number of steps composing the block. c. Name of the step: indicates the name of the step. Click on the name of a step opens it sheet in the right part of the screen.

Right part: summary of the procedure

1. Title of the summary 2. Print button 3. Summary button 4. Previous step 5. Next step 6. Summary of entities in charge the page

Title of the summary sheet Button for opening the printing tool Button for the summary page, deactivated if already on the summary page. Button for the previous step, deactivated if already on the summary page Button for the next step, which is the first of the procedure if already on the summary page List with pictures of all the entities in charge where the user has to go for completing the procedure List with pictures of all the steps of the procedure List with pictures of all the documents required for completing the procedure. The requirements that are the results of previous steps do not appear in the summary. List of all the costs involved in the procedure List and sum of all the durations of the steps in the procedure List of all the legal justifications for the steps of the procedure

7. Summary of the results of the steps 8. Summary of the requirements

9. Summary of the costs 10. Summary of the durations 11. Summary of the legal justifications

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4. PROCEDURES PAGE (SHEET)

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This page is divided in two parts: Left part: list of the steps Right part: sheet of the step

Left part: list of the steps

a. Number of steps: indicates the total number of mandatory and optional steps in the procedure. b. Blocks: indicates the name of the block and the number of steps inside it. c. Name of the step: indicates the name of the step. Click on the name of a step opens its sheet in the right part of the screen.

Right part: sheet of the step

1. Number of the step 2. Name of the step 3. Print button 4. Summary button 5. Previous step 6. Next step 7. Contact details a. Entity in charge Photo, name, website, physical address, telephone and fax of the entity (Ministry, Authority, etc.) in charge of the step. Photo, name, email and telephone of the office in charge of the step within the entity. Photo, name, email and telephone of the head of the unit, or of the person directly in charge of the procedure in the unit (when there is only one person). Document(s) that is obtained at the end of the step Required documents, with a preview and the number of original, copies or authenticated copies that need to be submitted to the person in charge to obtain the expected result of the step. List of the costs that the user needs to pay in this step. page Number of the step in the procedure Brief description of the action to be taken by the user, or the result expected from the step. Button for opening the printing tool Button for the summary page, deactivated if already on the summary page. Button for the previous step, deactivated if already on the summary page Button for the next step, which is the first of the procedure if already on the summary page

b. Unit in charge c. Person in charge

8. Result of the step 9. Requirements

10. Costs 11. Duration Waiting time in queue Time spent at the counter

Minimum and maximum time (range) from the moment that the user enters the office and the moment when the person in charge takes care of his request. Minimum and maximum time the user spends at the counter.

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 Time until the next step

Minimum and maximum time the user has to wait before undertaking the next step (usually for picking up the document which is requested in the current step). Name of the norm (law, decree, circular etc.) which justifies the step and its elements, with the exact indication of where it can be found (chapter, section, etc.). Generally a link or a document containing the norm is attached. Additional information given to this step Name of the entity, and the authority within the entity, who certifies that the elements of the step are correct, with the date of certification. Links for reporting a mistake in the step or suggesting simplification of the procedure. Person to whom the user can complain in case he disagrees with the official in charge of the step. Usually this person is the immediate superior to the person in charge.

12. Legal justification

13. Additional information 14. Certification

15. Online complain 10. Recourse

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