Human Resources Report

By Rebecca Frost, Tamika Palmer & Lachy Winterbottom

Due Date: 2nd November 2011

Mrs Fechner 10/30/2011

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Introduction

This report includes the correct knowledge and skills Amanda needs to fulfil in order to effectively carry out human resource planning for the company, Water Works Pty Ltd. As Amandas business consultants it is our job to guide Amanda through the process of human resource planning and add on to the information she is already familiar with and what aspects she needs to improve on. Throughout this report we will go into detail of human resource planning by discussing job analysis, recruitment, selection and induction, training and development, performance appraisal and rewards systems. The industrial relations system will also be included along with the industrial relations legislation which will provide an in depth explanation of what industrial relations legislation is and lastly discuss the changes Amanda could make in the workplace to ensure the workplace relations are being better promoted.

2.3 Training and Development

Training is a method which is set in place to teach employee skills to improve the workplace performance. This will take place when the employee starts the job or before the job commences and will begin with an induction. Training takes a period of time to complete. This gives enough time for skills to be learnt and to make sure all requirements are met. Training development is crucial for a business because it improves the performance of a small or large organisation. The main benefits of effective training are:

Improved worker productivity A more flexible workforce Increased workplace innovation Increased job satisfaction and motivation Few accidents and injuries

Recruitment Methods
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There are two ways in which to recruit staff. These are internally and externally and both come with advantages and disadvantages of doing so. Internal recruitment is when a business is looking to fill a vacancy within its existing workforce. Some advantages of internal recruitment is that its a cheaper and quicker process, people are already familiar with the company and how it operates, it provides opportunities for promotion within the business and can be motivating, and the company is aware of the candidates strengths and weaknesses. However, some of the disadvantages include the limited number of potential applicants, no new ideas are introduced from outside of the company, it may cause resentment amongst the candidates not appointed. External recruitment is when the business looks to fill the vacancy from any suitable applicant outside the business. A number of advantages for external recruitment include, outside people bring new ideas to the company, a larger number of workers available to find the best candidate and people have a wider range of experience. Some of the disadvantages include a more expensive process due to advertising and interviews required, its a fairly longer process and the selection process may not be effective enough to reveal the best candidate. The four most popular ways of hiring staff externally are in job centres, job advertisements, recruitment agencies and personal recommendation (http://tutor2u.net/business/gcse/people_recruitment_methods.htm).

3.2 Industrial Relations Legislation

Industrial relations is the relationship that takes place between employees and their employers about the working conditions. Often it revolves around conflict and the ways to resolve conflict. This particular area of human resource management has not only traditionally been known as industrial relations but also workplace relations. Approximately 85% of workers fall under the federal government legislation, Workplace Relations Amendment (work choices Act 2005). The Act was announced by the Federal Government in attempt to move in the direction of a national system of workplace regulation. There are government departments at both federal and state levels which oversee the legislation directly relating to industrial relations. This legislation changes and evolves with expectations of society and changing of the governments in power at any particular time. The main goal of the governments bodies is to make sure the laws are being maintained and
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supported when there is a dispute to make the parties involved come to an agreement quickly to resolve the matter/s.

Due to the downsizing of the parts department, two employees employment has been terminated. The two employees were given no notice and were notified of their termination upon arrival to work. They were required to complete only that days work and will be payed out for the rest of the week. This situation is an example of poor management and workplace relations, and not only exhibits unfair treatment towards the employees but also exploits federal legislation. It would be beneficial for the organisation to implement procedures outlining the appropriate treatment of workers and the appropriate procedures to deal with such situations. Such procedure manuals should also be included in employment contracts to ensure that workers are fully aware of their personal rights and the rights of the organisation to terminate employment.

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