Carol L. Eilers Chalmette, LA 70043 (504) 279-3333 home (504) 655-1434 cell cellgirl03@aol.

com

Excell Communications Site Acquisition Coordinator Sept. 10, 2007 - Sept. 9, 2011 (Laid Off)

My job duties include updating client databases with all candidate information; negotiating real estate transactions including leases and amendments, and coordinating meetings and correspondence with landowners or clients. Coordinating design visits with various departments necessary to obtain zoning and permit approvals; order and insure all title searches have been obtained; possess a thorough knowledge of local land use regulations and zoning ordinances; coordinating and attend pre-application meetings with local jurisdictions to verify code interpretation and application requirements; submit completed zoning applications and attend all public meetings and zoning hearings; coordinate with client for professional testimony at all public meetings. Negotiated leases and amendments with land owners and tracked projects through receipt of Notice to Proceed. Obtained Louisiana Real Estate License in December 2008. SBA Network Services May 15, 2006 - Sept. 7, 2007 Verizon Wireless (contractor) Worked in site acquisition department. Project managed the new sites that were in the process of being built and attended weekly deployment meetings. Issued applications for new sites or to change to existing sites. Ordered titles for various sites and gathered zoning requirements for various municipalities. Worked closely with several different site acquisition companies to project manage sites and resolve any problems that arose. Managed the other site acquisition specialist as needed when the primary manager was out of the office. Network Coordinator - SBA Network Services July 1, 2004 May 15, 2006 Verizon Wireless (contractor) Responsible for placing equipment orders in People Soft, monitoring the inventory of the different types of equipment, receiving equipment in People Soft, accounts payable duties, and balancing several financial reports. Project managed the orders issued in People Soft and escalated problems if the promised equipment delivery dates were not met. I worked with various vendors to expedite the equipment when necessary or an emergency arose. (-Such as a hurricane) Network Coordinator Adecco Jan. 15, 2004 July 1, 2004 Verizon Wireless Contractor Manager responsible for making sure equipment orders were issued in People Soft, monitoring the inventory of the different types of equipment, making sure equipment was received in People Soft, over seeing accounts payable duties, and balancing several financial reports. Managed the orders issued in People Soft and escalated problems if the promised equipment delivery dates were not met. I worked with various vendors to expedite the equipment when necessary or an emergency arose. (Such as a hurricane) Independent Consultant (Co-Street Communications) Oct. 6, 2003 Jan. 15, 2004 Provided consulting services to them. Made recommendations how they could better utilize their network by installing rings, or DS3 back haul facilities. Reviewed local exchange bills for accuracy and to uncover potential network savings by finding billing errors etc

Project Manager/Transport Engineer (AT&T Wireless) June 1, 2000 - Oct. 3, 2003 Responsible for managing backbone facilities, implementation of 911, and code implementation. I manage multiple projects, monitor usage, order, and coordinate installation of local facilities , 911 facilities and manage all communications expends within my area. I manage the backbone facilities, and codes to add additional facilities as needed. I review ordering procedures to find more cost effective ways of conducting business. Worked on a special billing reduction project. Accomplishments- Saved AT&T Wireless 2.3 million dollars in the last 12 months. I re-negotiated most of our vendor contracts to longer commitments for deeper discounts. I was assigned to a large billing audit that uncovered more than $ 400,000 that our company was being over-billed for. I was nominated for the Circle of Excellence in 2002. I was also responsible for local number portability and to making sure numbers were ported in a timely manner. I am a member of the National Emergency Numbering Association. (NENA) Received All Stars award of uncovering an additional $400,000 in over billing in 2002. Systems Designer II BellSouth Oct. 1, 1998 May 31, 2000 Responsible for developing new business as well as managing existing projects valued at over $6 M. Provided market forecasts, assisted in strategic planning and exceeded revenue goals of over $400,000 annually. Accomplishments - Established a strategically critical project team to support project improvements and generate in excess of $1 M of new sales. Received Sales Excellence award for exceeding objectives in 1999. Account Executive AT&T May 1994 Sept. 30, 1998 Account Executive for a group of large business accounts. Responsible for selling network services to business. Clients and for growing client base by 7% annually. Managed a sales funnel, forecasted sales, made business presentations and proposals and closed sales. Mentored other account executives and assisted in training of new sales associates. I had excellent business relationships with my business clients and was promoted to Senior Account Executive in 1997. Accomplishments - Received Sales awards in 1995, 1996 & 1997 for exceeding quota's Technical Support Analyst II AT&T Jan. 1993- May 1994 I managed a group of complex accounts and was responsible for completed sales through network installation. Assisted account executive in overcoming obstacles, or delays in implementation. I trained and developed individual employees by mentoring them in weak areas and further strengthening the strong areas of their personality. Provided the highest level of technical support in the southern region due to my product knowledge. Accomplishments Received several awards for completing projects earlier than schedule. Received outstanding Technical Support Award in 1993 Inbound Overlay Account Manager AT&T - Nov. 1990 to Jan. 1993 I was responsible for managing, developing and increasing sales to a specific base of accounts. Job duties include managing sales team, assisting in protecting and increasing the 800 revenues within AT&T. Increasing 800 minutes of usage, cultivating relationships with high end clients and increasing sales, and designing new applications and assisting account executives with closing the business. I developed long term relationships with clients on high end accounts that resulted in a business partnership. I was given office space to use at several of my high end accounts to monitor their business and develop addition opportunities. Accomplishments- Exceeded sales quotas 1991 & 1992. Member of Achievers Club-1991 & 1992.

Technical Support Manager AT&T March 1984 - Oct. 1990 (promoted to mgmt in 1984)

Managed techical support team, assisted in developing designs and delivery if needed. Job duties included technical support for Account Executives and customers with a general knowledge in network, equipment and data products in order to forecast sales and provide integrated solutions. Managed implementation of completed sales through network and equipment installation. Included budget management, funnel management, customer satisfaction, base management, technical support, technical consultation, personal development, design proficiency, ability to use mechanized sales aids and training of new technical support personel. AccomplishmentsPromoted in 1984 to management. Received Outstanding Technical Support Awards 1989 & 1988
Technical Support Analyst II AT&T January 1982 - March 1984

Job duties included technical support for Account Executives and customers with a general knowledge in network, equipment and data products in order to sell integrated solutions. Determined customer needs, developed and presented design, quality and usefulness. I managed implementation of completed sales through network and equipment installation. Included upgrades and demand sales, customer satisfaction, base management, technical support, technical consultation, personal development, knowledge of customer industry, design proficiency and ability to use mechanized sales aids. Received Outstanding Technical Support Awards 1982 & 1983
Technical Support Analyst I AT&T March 1979 - December 1981

Job duties included technical support for Account Executives and customers with a general knowledge in network, equipment and data products in order to sell integrated solutions. Determined customer needs, developed and presented design, quality and usefulness. I managed implementation of completed sales through network and equipment installation. Included upgrades and demand sales, customer satisfaction, base management, technical support, technical consultation, personal development, knowledge of customer industry, design proficiency and ability to use mechanized sales aids. Installation and Repair Technician (South Central Bell) Dec. 1978 March 1979 Job duties included responsibility for installation and repair of telephones, speakerphones, intercoms,etc Ability to manipulate parts and tools, to follow diagrams and Bell Systems specifications. Operator Service (South Central Bell) March 1978 Dec. 1978 Greeted and assisted callers. Assisted callers with information or placement of international calls, or third party billing of long distance calls. Education Attended ICS Center for Degree Studies, also attended some classes at Thomas Jefferson University, Liberty University and Massachusetts Institute of Technology Community Involvement Includes: Chairman for the American Heart Foundation President St. Bernard Coalition for Project Graduation 2005 - 2009 Representative for District C for the St. Bernard GOP Licenses- Louisiana Real Estate License obtained in December 2008. References Available Upon Request