FEATURES AND CONVENIENCE

There is a di erent type of users: executives, analysts, ordinary users and so on. Each of these users requires di erent features in business intelligence solutions. An executive likes data visualization, dashboards and scorecards with KPI (Key Performance Indicator) he doesnt have time to analyze detailed data or to make time consuming data analysis. A Data Analyst likes analytical features such as scenario analysis, what if analysis, simulation, data mining and so on. Moreover, very often he requires feature like export to Excel (or any other spreadsheet). An ordinary user likes prede ned reports, fast opening and simple for use. The bottom line: user adoption of business intelligence solution is related to solution exibility to deliver information in a format required by particular user (or type of user).

BUSINESS INTELLIGENCE STEERING Executive Sponsor (CIO or CFO) / BICC Director/ Senior Management / In uential Representatives of both Business & IT Strategic Vision Enforce the Bi Standard Project Prioritization Funding Decisions
VIRTUAL OR FIXED TEAM

BUSINESS

LOB management, project Lead, Project Sponsorship, Project Funding, Business requirement

IT BICC Director BICC Design, Measure, Evangelism Promotion BICC Program team Champions Support Services, BI Training Service, Technology Services

Business Consultant

PARTICIPATION IN IMPLEMENTATION
Participation of users during implementation process is a good opportunity for them to understand solution from inside and to make e ort for adjustment of the solution with their requirements.

DBA

CENTRALIZED OR DECENTRALIZED

SYSTEM Network operations, Security Administrators, Support the Infrastructure

ORGANIZATION
Strategic deployment of business intelligence is impossible without establishing Business Intelligence Competence Center (also known as Center of Excellence) in the organization. Business Intelligence Competence Center (BICC) is formal or informal organization, which must be permanent, consist of BI team, Mentor, Business Owner and other people within or outside of organization interested in current or further usage of bene ts of DW. BICC mission is to establish strategically deployment of DW within the organization.

DATA QUALITY
Data integration (including data cleansing) is most demanding phase in business intelligence solution implementation and it takes time. However, time is limited. After the project roll out, users expect data accuracy. They are focused on job and business issues data inaccuracy, if happen, is additional, unexpected, disturbing issue that makes them very irritated.

COMMON DICTIONARY TRAINING

Training is reasonably important factor in a solution adoption. A good interactive training should help users to understand the solution and his features and to give him knowledge about how to solve their business problems by using the solution. Adoption of business intelligence solution requires easy and simple communication between participants in the business processes, and that requires common dictionary and reference data model on the organizational level.

Secrets of BI: User Adoption

The way you deal with your data will determine whether you win or lose!
www.globaldataconsulting.net
Copyright2010 Global Data Consulting