Sandra Spann 5323 W Rose Garden Lane Glendale, AZ 85308 Phone: 623-266-9171 Cell: 623-329-6069 E-Mail: ss1ae46fc@westpost.

net Professional Background Efficient front office assistant skilled in tackling administrative and patientoriented tasks in a fast-paced medical office.Customer service oriented. Skilled with greeting patients, scheduling appointments and preparing patient charts. D etail-oriented performing medical clerical duties and patient screenings in a bu sy clinical setting, with the ability to readily adapt to changing environments and demands. Skill Highlights Demonstrated phone communication experience Meticulous organizational skills Solid clinical skills coupled with patient-focused people skills Chart preparation and filing Heavy calendar management Prompt customer service Patient and family advocacy Ability to manage priorities and meet deadlines Demonstrated phone communication experience Computer skills people skills willingness to learn whatever I would need to know to help the physicians office run smoothly Team player Accomplishments Reporting Prepared regular charts on patient's health related history, medication restrict ions and allergies. Charting Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference. Documentation Ensured charting accuracy through precise documentation. Patient Care Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to my mother for the past three years in my home. My duties included tending to wounds, feeding, bathing, medica tion, turning every hour, diligently keeping her clean and comfortable. Assisted patient with bathing, dressing, daily hygiene care and grooming. Provided patient with transportation to and from doctor appointments until she c ould no longer leave her bed. Living Assistance

Helped patient by serving meals, feeding as necessary, ambulating, turning, and positioning in bed. Intensive Care Responsible for providing daily functions such as grooming, bathing, feeding and turning in bed. Also changing sheets, pillowcases, clothing while patient was in bed. Clinical Skills Monitored patient's respiration, blood pressure, kept her from aspirating, and k ept her wounds clean, packed, bandaged, and free from infection. I was with her with my arms around her while she took her last breath. I have a great deal of compassion. Professional Experience July 2008 to June 2011 Glendale, Arizona In home care giver Provided behavioral/emotional support and supervision for those with dementia an d Parkinson's. Administered medications.Responsible for primary care, case manag ement, and medication management.Assessed patient and documented patient histori es. Ensured efficacy of treatments through monitoring of treatment regimens. Ev aluated patient care needs, prioritized treatment, and maintained patients integ rity.Followed infection control procedures. Assisted patient with daily function s.Utilized strong assessment skills to determine necessary patient care.Monitore d fluid intake and output levels.Ensured safety and well-being of patient.Provid ed on-call care at all times of day and night. Assisted patient with bathing, dr essing, hygiene and grooming.Provided all daily living tasks to enhance quality of life for elderly patient.Experience with various medical conditions including Parkinson's, and Dementia.Coordinated with doctors and registered nurses to dev elop care plans for patient. February 2001 to June 2008 Levitz Furniture Glendale, Arizona Furniture sales In this position I greeted customers, helped them make appropriate decisions reg arding purchasing furniture and decorating their home. Some of my duties included, answering phones, customer service, qualifying custo mers for loans. taking in large sums of money, setting up delivery. And sometime s going to the customers home to help with the decision. August 1997 to June 1999 Athens Chiropractic San Carlos, California Chiropractic assistant I worked in a busy office, with six doctors. This was a very fast paced environm ent. I answered multiple phone lines all day, I made appointments, I made the ch arts, I verified the insurance information, and made copies to put in the chart. I kept the waiting room neat. I took the patients back to the room. I also chec ked them out when they were done, took the payment, scheduled the next appointme nt, and filed the chart. Education and Training 1975 Glenbrook North Highschool Glenbrook, Illinois GED general