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Leadership Skills Development

DEVELOPING TODAYS & TOMORROWS LEADERS


This exciting Leadership Skills Development programme is a comprehensive programme consisting of 2 workshops designed for both new and experienced leaders. This programme is presented by 2 outstanding workshop leaders that consistently deliver outstanding presentations and workshops.

LEADERSHIP ESSENTIAL
13 - 14 Feb, 2012

LEADERSHIP PLUS
15 - 16 Feb, 2012

Supervisory Skills Mastery II - Engage, Influence & Optimize Results


Understanding the essence of effective leadership and developing essential and core skills to become effective supervisors and managers.

The Ultimate Leader In You - Leading Change


Increasing the level of capability of your executive teams when leading change, and build support and strong engagement in the workforce to lead your team to success and peak performance.

Expert Trainer: Maj. (R) Michael Chua


WHO SHOULD ATTEND Newly appointed or is about to take on role as Supervisor, Team leader, Manager, Section/ Department/Division Head in various people management roles seeking to improve their efficiency & effectiveness. Also suitable to attend as refresher course.

Expert Trainer: Philip Tan


WHO SHOULD ATTEND VP, director, manager, consultant, and learning or OD professional, business owners and directors; anyone who is in leadership role and wishes to further enhance their leadership skills.

To Register or Make an Enquiry

+603 7960 9500

info@practicum.com.my

LEADERSHIP ESSENTIAL

SUPERVISORY SKILLS MASTERY II


- ENGAGE, INFLUENCE & OPTIMIZE RESULTS

13 - 14 February, 2012
The corporate environment is fast changing and dynamic. Supervisors, Executives and Mid-managers need to continuously upgrade their people skills to cope with these rapid changes. Competition is ever increasing; Customers are more informed and thus more demanding due to ever increasing choices at their disposal. The growth and wellbeing of organizations lay in the hands of these important employees. Hence organizations need to prepare their supervisors,executives and midlevel managers for changes in their roles and responsibilities and nurture their progress up their organizational career ladders. By the end of this 2-day program, participants will be able to:

Identify personal communication and working styles. Identify, influence and manage individual behaviors for desired outcomes. Examine and select appropriate approaches for improving productivity. Manage and evaluate staff performance. Recognize, manage and guide the different stages of team development. Apply proven team building strategies. Ensure achievement of team-synergy through the successful development of effective teams. Identify different types of problems. Select and apply appropriate tools and approaches for different types of problems. Develop confidence in decision-making. Who Should Attend This programme is specially tailored for newly appointed or is about to take on role as Supervisor, Team leader, Manager, Section/department/ Division Head in various people management roles seeking to improve their efficiency & effectiveness. Also suitable to attend as refresher course.

Learning Methodology
This programme will be delivered following Adult Learning approaches and techniques. It will be very hands-on, interactive, challenging and mentally engaging. Participants will be actively involved to facilitate meaningful effective transfer of learning. Combinations of the following learning methods will be applied:

Big & small group discussions Application case exercises and case studies Selected short interactive lectures Related applicable interactive storytelling & humor as memory aids

To Register or Make an Enquiry

+603 7960 9500

info@practicum.com.my

LEADERSHIP ESSENTIAL

SUPERVISORY SKILLS MASTERY


- LEAD, ENGAGE & INFLUENCE
Expert Trainer - Maj. (R) Michael Chua
Master in Business Administration, HRD (with distinctions), University of Hull, UK Master in Business Administration, General Management, University of Bath, UK Diploma of Marketing, Chartered Institute of Marketing, UK Diploma of Management, Malaysian Institute of Management, Malaysia Michael Chua has a total of 44 years working experience and this is his 26th year as a HRD Trainer. He has conducted training and development programmes for more than 18,700 participants. His prior experience in the public sector provided very rich experiences in people management and development. This vast experience and a passion to help people develop and bring out their potentials is the driving force behind Michaels drive to pursue excellence in this industry, where learning and helping others learn is a life-long journey. Michael is a very qualified, experienced and sought after trainer. He is a Certified Trainer of the American Management Association (AMA). Michael was a lead trainer for the Certificate of Training Practice (CTP), a Train the Trainers programme by the Chartered Institute of Personnel Development, U.K. He has also been certified as a trainer by Persona and Eagles Nest, two leading training and development organizations in the United States. Michael Chua is a Certified Professional Trainer (CPT) by the Human Resource Development Fund (HRDF). Michael Chua has received the Malaysian Institute of Management (MIM) Resource Person Service Award, 1992 1994, 1996 2001 and the Training Excellence Award for 2008, 2009 and 2010. He has trained and coached employees from both MNCs and local firms such as Airod, Bank Negara Malaysia, Citibank, Castrol Malaysia, DiGi Telecommunications, Diethelm, Gamuda, HP Malaysia, IJM Corporation, Jaya Jusco Stores, LOFSA, Lonpac Insurance, Maybank, Matsushita Electronic Components, OCBC, Pan Pacific Resort, Pernas International Holdings, Sankyo Precision, Sapura Holdings, Siemens Malaysia, Silverlake, SP Setia, Standard Chartered Bank, TV3, Volkswagen Group Malaysia, and many others.
What participants say about the trainer:

Very interesting training and I really enjoyed attending the course. Account, Assistant Manager ASM Development Sdn Bhd Trainers excellent in maintaining the enjoyable presentation. HR, Assistant Manager Maju Holdings Berhad I have learnt to apply Delegation and motivation in the department. Employee Relations, Assistant Manager RHB Banking Group I have learnt Delegation with proper motivation in this 2-day session. Manager Petronas Carigali Sdn Bhd

COURSE OUTLINE
Module I: ENHANCING YOUR PEOPLE SKILLS YOUR ABILITY TO TREAT AND ATTRACT PEOPLE Communication and working styles self analysis. How to identify the communication and working styles of others. Effective strategies for relating and relationship building. Positively influencing and changing attitudes. Module 3: TEAM BUILDING SKILLS YOUR SKILLS FOR JOINING PEOPLE TOGETHER FOR BEST OUTCOMES Team definition. Stages of team development. Types and importance of teams. Team roles and functions. Team decision-making Managing Synergy and Ringmann Effects in teams. Module 4: PROBLEM SOLVING & DECISIONMAKING - THE ART AND SCIENCE OF CREATING OPPORTUNITIES The thinking process. Types of thinking. Types of problems and approaches. Analytical thinking and applications. Weakness and pitfalls in analytical thinking.

Module 2: PERFORMANCE MANAGEMENT YOUR ABILITY TO PRODUCE DESIRED RESULTS How to improve productivity. Setting performance standards. Measuring and evaluating performance. Fostering and nurturing performance. Benefits of Appraisals.

To Register or Make an Enquiry

+603 7960 9500

info@practicum.com.my

LEADERSHIP PLUS

THE ULTIMATE LEADER IN YOU


- LEADING CHANGE

15 - 16 February, 2012
Dynamic climates demand ultimate leadership. Your comfort zones are never secure or static. As certain as the Sun rises and the World revolves, there will be Change. Change will impact on your comfort zones and your market share. To manage the future, you must lead and be dynamic. You must move with time. This programme, The Ultimate Leader in You Leading Change, is designed to help you to manage change and to lead your team to success. Fortune not only favors the brave; it also favors the well-prepared and well-lead. By the end of this 2-day program, participants will be able to:

Identify good leadership behaviors. Project effective leadership in leading and championing change. Cultivate good leadership abilities. Hone their ability to read trends and indicators of change in the environment . Anticipate and visualize how change could impact on the companys products, services and market share. Set objectives and goals with anticipated change. Initiate change models. Manage resistance to change. Win support and confidence to implement change. Design a Roadmap to implement change in their department and the company.

Learning Methodology This training is filled with useful and applicable content. Participants will be encouraged to participate for experiential learning to take place. Videos, debriefing techniques and Q & A sessions will be used for interactive sessions. All skills learned from the programme are transferable.

Who Should Attend VP, director, manager, consultant, and learning or OD professional, business owners and directors; anyone who is in leadership role and wishes to further enhance their leadership skills. . info@practicum.com.my

To Register or Make an Enquiry

+603 7960 9500

LEADERSHIP PLUS

THE ULTIMATE LEADER IN YOU - LEADING CHANGE


Expert Trainer - Philip Tan
Bachelor of Laws (Hons), University of Wolverhampton, UK Diploma in International Advertising (Dip.IAA, New York) Cert.Ed (TESOL), Pantai Valley Teachers College, Kuala Lumpur Master in Business Administration , University of Hull, UK Higher Group Diploma in Public Relations, Sales Management, Marketing & Advertising Philip is management and soft skills guru, international public speaker, corporate trainer and motivator. Philip has both academia and industry experience from a diverse range of career paths that include holding senior positions in tertiary education, dotcom, advertising and marketing and hospitality training. In his dynamic career route, he has held portfolios of dean, vice president and chief executive officer. He was also the Senior Examiner for the Chartered Institute of Marketing, UK (CIM). Currently, Philip also supervises the post-graduates candidates of the University of East London (UEL) in their masters dissertations. Philip has trained major organizations and companies that include Cadbury, Corus Hotel Group, Regency, Specialist Hospital, Pantai Hospital, IOI Berhad, SIEMENS, Jebsen and Jessen, Premium Nutrients Berhad, TEXCHEM, SABIC, Saudi Arabia, Oman Tel, Ministry of Oil and Gas, Tanzania, Ministry of Education, Malaysia, Malaysia Airports Berhad, Johor Port, LENO Marketing, Prudential, Cagamas, Antah Schindler, Bank Negara Malaysia, etc. Among his participants, Philip is known for his wits, exciting pace and experiential streetwise method of delivery. He is able to combine soft skills concepts with real life requirements for those on the job.
What participants say about the trainer:

Interesting and very informative training where focus is real life experiences with some real life lessons thrown in.
HR, Senior Manager Dell Global Business Centre

Trainer is experienced and deliver the knowledge in 2 ways communications.


Senior Manager Fuji Xerox Asia Pacific

Very Good - experience based training.


Senior Manager Sime Darby Lockton Insurance Brokers

A very interactive & interesting session.


Sales, Assistant Director Sunway Lagoon Very inspiring and I've learned to look at myself and others in a different way. This course has taught me to be a better person personally and professionally. Talent Acquisition Senior Advisor Dell Global Business Centre

COURSE OUTLINE
Module 1: The Art of Leadership: Influence, Persuasion and Communication Styles Learning Areas: Leadership behavior Techniques in speaking with passion and conviction Tone, Pace and Enthusiasm Identifying peoples positions and interests Module 2: The Ultimate Vision Knowing Where You Want To Go: Leading And Achieving Objectives Learning Areas: Identifying indicators of change in the environment Crystal Bowl Gazing : What will the Future Be What are you doing about it? How would your comfort zones be affected by change? Visualize a game plan to benefit from the forces of change How can things be done better? Module 3: People Development - Understanding Their Personalities, Character, Behavior & Mindsets Learning Areas Leading Generation Baby Boomers, X and Y Mentoring and Coaching Leading and managing high performance teams Situational leadership and Principled Leadership Succession Planning Module 4: Winning Loyalty and Respect of the troops Learning Areas Walking the talk Integrity and consistency

Module 5: Cultivating a Positive Attitude: Your Attitude Is Your Asset Learning Areas: Mind development Self Visualization Self Affirmation Focused Mindset and discipline of leaders Mental Toughness: Overcoming self-doubts and Indecisions Module 6: Leading Positive Change Learning Areas Where are we now? Vs. Where Do We Want To Go? Unfreezing Moulding Freezing Module 7: Getting Things Done First Thing First Learning Areas Goal Setting Setting Objectives Performance Indicators and Key Performance Indicators
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Module 8: Transformational Leadership and You Learning Areas: JOHARI Windows : Do you know the real you? What must you do to transform the team? What is your game plan? Unleashing Creativity, Innovation and Problem Solving abilities within you Intrinsic and extrinsic transformation Module 9: Putting It All Together Learning Areas: Designing A Leadership Roadmap

To Register or Make an Enquiry

+603 7960 9500

info@practicum.com.my

Leadership Skills Development

DEVELOPING TODAYS & TOMORROWS LEADERS


13 - 16 February, 2012 @ Pacific Regency Hotel, KL
REGISTRATIONFORM[Pleasephotocopythisformtoregisterfurtherdelegates]
Event INVESTMENT FEE Leadership Essential [13-14 Feb, 2012] Supervisory Skills Mastery II - Engage, Influence & Optimize Results Leadership Plus [15-16 Feb, 2012] The Ultimate Leader in You - Leading Change
Name : Office Tel: Email:
Group Fee [3 & above] Early Bird
[Register by 10 Jan 2012]

To register:
Complete this form and fax or email to:

Regular Fee

+ 603 7960 9400 (Fax)


RM 1,995 RM 2,095 RM 2,195

info@practicum.com.my
PAYMENT TERM A confirmation letter and invoice will be sent upon receipt of your registration. Full payment is required within 5 days from receipt of invoice. A receipt will be issued on payment received . Please note that full payment is mandatory for event attendance.

RM 1, 995

RM 2,095

RM, 2,195

Job Title/Dept: Mobile:

DETAILS

Supervisory Skills Mastery

The Ultimate Leader in You

Name : Office Tel: Email:


Supervisory Skills Mastery

Job Title/Dept: Mobile:

Note: - All investment fees are exclusive of any kind of taxes, withholding or otherwise. In any cases of taxes applicable, the client has to ensure the taxes are paid on top of the investment fees paid for this course. Compliance with the local tax laws is the responsibility of the client.
- Any bank charges and/or expenses incurred must be borne by the payer. CANCELLATION POLICY If any registered delegate cannot attend our course, substitutions are welcomed at any time. Cancellations with 14 days and more prior to the event date will carry a 50% cancellation fee. Cancellations with less than 14 days prior to the event date carry a 100% liability. All cancellations must be made in writing (e-mail or fax) with Practicums acknowledgement. When circumstances beyond our control prevail, we reserve the right to change program content, facilitators or venues. We also reserve the right to cancel or reschedule events if circumstances arise whereby performance of the event is no longer feasible, possible or legal. Practicum Strategic Training Provider Sdn Bhd will not be responsible for any loss or damage arising from any changes to or cancelling or rescheduling of an event. If an event is cancelled or rescheduled, Practicum Strategic Training Provider Sdn Bhd will make every effort to contact every registered delegate; if an event is cancelled or you are unable to attend the rescheduled event you will be issued with a credit note valid for use towards any future event held in the twelve months following date of issuance. VENUE Due to the variation in numbers of participants, we will send confirmation of the venue to you (if there is any changes of venue) approximately 2 weeks prior to the actual event date.

DELEGATE

The Ultimate Leader in You

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Supervisory Skills Mastery

Job Title/Dept: Mobile:

The Ultimate Leader in You

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DETAILS

Nature of Business : Booking / Invoice Contact: Name : Office Tel: Email:


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COMPANY

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I have read the cancellation policy and agree with the terms and conditions.
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These workshops is available in-house!


MKT_LDS2_01
Payment is mandatory for event attendance.

PAYMENT METHOD

Cheque [Made Payable to Practicum Strategic Training Provider Sdn Bhd] 12.03, Level 12, Menara AmFIRST, No 1, Jalan 19/3 46300 Petaling Jaya, Sgor Bank Transfer [Please quote Registrants name/company or Invoice Number] Details: Account Name : Practicum Strategic Training Provider Sdn Bhd Account Number: 359-255775-725 Swift Code: HBMBMYKL Bank: HSBC Bank Malaysia Berhad, No 2, Lebuh Ampang, 50100, KL, Malaysia

Our unique and experiential in-house training is designed to help you deliver effectively the knowledge and competencies required by your employees and organization. Contact us for more information!

+603 7960 9500

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