WILLIAM MICHAEL-ADIKHAI Post Office Box 90314 Los Angeles, CA 90009 (310) 866-2269 Email: wm17bc588@westpost.

net HIGHLIGHTS OF QUALIFICATIONS Extensive background in many areas of commercial transportation and internation al trade. Thoroughly explore avenues and options in solving problems. Strong analytical skills, with exceptional attention to details. Successful in establishing productive works relationships. High level of enthusiasm and commitment in effecting change in the work place. Respond effectively and creatively to change. Able to plan, develops and initiates new programs. Talent for making creative ideas successful and profitable. Communicate effectively at all levels. EMPLOYMENT HISTORY Touchdown Freight Company, Los Angeles, California DIVISION MANAGING DIRECTOR, (Consulting Position) 12/2007 to Present Develop and manage a network of Independent Sales Agents nationwide resulting i n wide market coverage and sales volume. Set divisions operation and sales goals directed towards attainment of the corp orate goals resulting in corporate focus. Develop a network of cargo handling agents in the divisions assigned region of the world resulting in efficiency and loyal customer base. Negotiate contracts rates with the carriers resulting in profitability for the company. Coordinate Sales support activities, troubleshoot areas, and resolve problems b y working in close cooperation with companys operation division, customer servic e, nationwide sales team and overseas handling agents resulting in more customer s wanting to do business with Touchdown Freight Company. Plan and execute all advertising and direct marketing programs for the division resulting in an increase in market share. Oversee performance of 10 Independent Sales Agents and 12 international handlin g agents resulting in team work. Kitty Hawk Cargo, Los Angeles, California. MARKET DEVELOPMENT MANAGER, LAX/SAN: 2/2007 to 10/2007 Developed and sustained new and old accounts through the process of in person s ales visits and telephone contacts in the assigned markets for both the Air and Ground transportation services. The outcome was a dedicated customer base of ove r 200 shippers with 80% productivity level. Negotiates rates and contracts for volume shippers and customers that wanted to build up volume through competitive pricing. Offered spot rates for market valu e pricing on a day to day basis with a view to feeling up the aircraft and truck s with cargo. This approach resulted in volume business to the company. Provided quotes for customers to compete on projects resulting in loyalty and d edicated support by the customers. Sold charter services of Kitty Hawk Air for customers that needed the service r esulting in increase in business level. Participated in weekly sales conference calls for market updates and revenue go als discussions resulting in sales focus and sales strategies for the week. Responded promptly to customers needs and disputes resolutions resulting in loy alty and confidence by the customer. Sent email blast to all customers about any specials or updates on both the air

and ground standard tariffs resulting in lesser conflicts and disputes with the customers. Ensured that all customers were up to the date on shipping regulations and dire ctives as mandated by Transportation Security Administration resulting in little or no citations and fines to the company. Participated in industry meetings resulting to an overall understanding of the market and the trends. Constantly sought ways to improve relationship with the customers. I became the customers first choice when it came to booking a contract. Read industry publications with a view of broadening my knowledge of the cargo industry. MONTHLY REVENUE GOAL was met most of the time for both the LAX and SAN of $1.5 m illion dollars. China Southern Airlines, Los Angeles, California REGIONAL SALES MANAGER, CARGO -03/2006 to 01/2007 (Appointment was through the C arriers GSSA) Prospected and acquired new customers resulted in increase revenue to the compa ny by 10% the first month. Expanded market share within current customers by introducing competitive contr act and spot rates pricing approach and at the same time maximizing revenue. Made scheduled and cold calls to customers on a consistent basis with a view to increasing and maintaining a productive customers base. The result was dedicate d customer base with satisfaction. Set up contract rates agreement. This encouraged customers to use the carrier m ore often. Provided feedback to China Southern Airlines General Manager regarding market d ynamics, competitive activities, customer perception and service issues. This re sulted in better understanding of the market and issues to the corporate marketi ng division. Sent out email broadcast to all customers regarding flight schedules, special p romotion and changes in service. This resulted to spending lesser time on the ph one with customers for un-productive matters. TARGETED ANNUAL REVENEUE was USD2.5 million. 95% of the revenue was met the firs t year. Official Airlines Guide (OAG), Los Angeles, California GENERAL SALES AGENT, 12/2005 to 2/2007 Sold OAG Products which included the Electronic and Print Worlds Cargo Schedule Guide, ICAO Dangerous Goods Instructions, ICAO Emergency Response Guidance for Dangerous Goods and the Inforwarding Cargo Software to the Airlines, Cargo commu nity. Made scheduled sales calls to Forwarders and Airlines to introduce products and suggest usage through purchase and arrange online training for customers. 200 c ustomers registered in the market. US Airways, Los Angeles, California AREA ACCOUNT MANAGER - 8/2003 to 2005 Responsible for sales and selling activities to large national, international, a nd multi-national cargo accounts. Developed revenue plans in consort with the Ma nager, Cargo Revenue Development. Organized and administered sales territory pla n on a monthly, weekly and daily basis. Sold US Airways products and services in order to achieve established revenue goals. Analyzed and interpreted revenue re ports to determine account and market penetration. Maintained productive, contin uing relationships with assigned accounts. Developed and fostered contacts with

business, trade and community associations. Assured contract rates and spot pri cing with customers were in conformance with central price guidelines. Provided feedback to Manager, Cargo Revenue Development regarding market dynamics, compet itive activities, customer perceptions, and service issues. Presented marketing, advertising, and product recommendations in support of revenue objectives. Othe r duties were as assigned. The activities and actions taken above resulted in co ntinuous revenue growth, customers satisfaction and a greater market share in th e region. REVENUE GENERATED in areas of responsibilities was LAX-USD5.25 millions and SFOUSD3 million. Revenue goals were met in both markets. In addition the regions co ntribution of revenue from international shipments increased. Continental Airlines Cargo MANAGER CARGO SERVICE- 9/95 to 8/2003, San Francisco, California CARGO SERVICE MANAGER- 6/87-9/93, Los Angeles, California Directed and supervised Agents at the cargo and mail operations of Continental A irlines and other contracted Airlines cargo handling. Designed and implemented p rograms aimed at encouraging teamwork and leadership development. Ensured that all safety and security rules and regulations as mandated by the Airport Authori ty and the TSA (Transportation Security Administration) .The station was citatio n and fine free from the TSA as a result of programs in place. Resolved customer s problems, applying diplomacy and assertiveness to delays and service failures. Listened to complaints and recommendations both from employees and customers resulting in loyalty, confidence and trust. Coordinated all station-training pro grams and maintain a database for completed training for all employees. Conducte d shift briefings. Occasionally participated in interviewing and selection of n ew hires which resulted in hiring the best employees for the company. Conducted performance review, counseling and discipline of employees. Recognized and rewar ded team members for accomplishment. A survey conducted by the workforce in the station accredited me to be the most trusted Manager with integrity in my years as a Manager at the station. Continental Airlines, Los Angeles, California AREA SALES MANAGER 9/93-9/94 Managed all accounts within assigned territory with the objective to maintain an d increase revenue. Increased cargo revenue by making in-person sales calls on e xisting customer base. Discovered, created and developed new cargo customers th rough a program of personal sales call. Negotiated volume rate agreements to in crease revenue. Managed market value pricing to utilize capacity and maximized revenues. Provided forecast and budget information for domestic/international p roducts. Generated additional traffic and revenue through consignee selling. P articipated in joint sales calls with passenger sales and service staff to devel op new cargo accounts. Took many customers from producing small amounts of frei ght to the top of the list for production. Overall revenue from the specific acc ounts handled was over USD2 Millions. More than five sales persons covered the L AX area and I was second in productivity. Built and maintained excellent, loyal relationship between customers and company. Kept up with trends, regulations a nd competitive market intelligence. Air Contract International, Los Angeles, California INDEPENDENT CARGO SALES, 9/94 to 9/95 Developed new customer base for Airlines appointed GSA for South America, Europe and Africa markets in the Los Angeles area. Referred and brought cargo busines ses to selected freight forwarders and consolidators with both domestic and worl dwide service capabilities. Solicited and quoted on charter services to move ma jor motion picture equipments for studios in Hollywood to be moved by their sele

cted forwarder. Negotiated and constructed through rates with foreign carriers through appointed GSA. Boston International Group, Los Angeles, California INTERNATIONAL BUSINESS CONSULTANT, (Part time self-employment) 12/89 to 8/2003 Main responsibilities were in the areas of market evaluation, business planning, target prospecting, market strategy planning and sales fulfillment for clients. Assisted exporters in selecting the target foreign markets; presented exporters products to buyers overseas. Kept up with trade activities as they affect the c lients markets, products or services. Utilized all U.S. Department of Commerce a nd State Agencies resources on international trade. Pre-qualified prospects for presentation of exporters product with a view to entering or gaining the market share. Assisted exporters in planning channel of distribution and advertising in the foreign markets. Planned and provided guidance in international transpor tation and logistics. Consulted on international management and global business culture with emphasis on Leadership Development and Change management. Assisted global businesses with International Human Resources issues such as selection an d interviewing of candidates for employment overseas. Recommended appropriate tr aining for overseas staff in the United States. EDUCATION AND TRAINING MBA Marketing/International Business - West Coast University, Los Angeles, Calif ornia. BS Business Administration with an option in Marketing - California State Univer sity, Los Angeles, California Certificate in Commercial Transportation - California State University, Los Ange les, California Diploma in Transportation Management - Chartered Institute of Transport, London, England Diploma in Private Investigation - ICS Learning System, Scranton, Pennsylvania Diploma in Security Management and Police Science - Stratford Career Institute, Washington, D.C. Professional Certification/Training 1. Completed successfully all examination for certification by the American Soci ety of Transportation and logistics. 2. Completed all cargo training modules and programs of training in: Advance Cus tomer Relations, Quality Management and Cargo Associate Trainer at Continental C argo Training Department. 3. Completed training in Professional Selling skills, Advance Selling Skills, Pr ofessional Negotiation Skills, Time Management and Business Writing at Continent al Sales Academy. 4. Completed the following corporate prescribe Human Resources training and work shops: Creating a Wining Environment, Leading for Performance, Target Selection (Staffing, Recruitment and Interview Process), 7 Habits of Highly Effective Peop le as designed by Stephen R. Covey. Effective Leadership, Leadership Challenge, Staffing and Personnel, Lessons In Leadership And Teamwork, Senn Delaney Leaders hip (Leadership, Team building, Culture Change)

5. Completed a program of training in personal computers with the Professional C areer Development Institute. 6. Proficient in the use of the following software/programs: Word, Excel, Power point and the internet PROFESSIONAL AND COMMUNITY ORGANIZATIONS AFFILIATION. Member, Chartered Institute of Transport, London, England Certified Member, American Society of Transportation and Logistics. REFERENCES Will be provided upon request