GRETCHEN WHITE 195 E. Round Grove Road # 1137 Lewisville, Texas 75067 (940) 293-3454 gw17b72 54@westpost.

net CAREER OBJECTIVE Seeking a position requiring excellent business management skills in an office a nd/or education environment. Position should require a variety of tasks, includ ing supervising and managerial duties. LEADERSHIP AND SUPERVISORY SKILLS --Managed daily operations of real estate office including work production of st aff. --Recruited, employed, trained, evaluated and terminated staff personnel. --Supervised, coached, motivated and developed a sales team with the goal of ens uring optimal productivity and quality satisfaction. --Developed strong communication/leadership skills while managing a real estate office and vocational school. --Supervised work production of staff personnel to ensure deadlines were met. ADMINISTRATIVE SKILLS --Maintained real estate listing and transaction files for all contractual agree ments submitted by the agent/broker. --Coordinated new staff member orientations, provided training materials and ens ured company documents were signed. --Created presentations, spreadsheets and reports for Executive Director. --Maintained office website to include uploading property photos and providing d etails of properties. --Assisted staff personnel with completion of special projects ensuring all dead lines were met. --Created and publicized newspaper/publication advertising. --Maintained and updated employee personnel files. --Coordinated new client orientations providing policies and procedures for the school and ensuring all documents were signed and all data was entered into the client database. ORGANIZATIONAL SKILLS --Worked with Executive Director to maintain, clean and organize the work enviro nment for all staff personnel. --Implemented structure to organize the real estate office for better work effic iency by creating a checks and balance system. --Created highly effective organizational and filing systems including creating spreadsheets and checklists for projects, easy read documents and daily reporting of goals resulting in increased work production . --Coordinated and set up high-level business meetings, special events and travel arrangements for Executive Director. PUBLIC RELATIONS AND INTERPERSONAL SKILLS --Improved staff morale by creating and organizing staff events to include summe r and holiday parties.

--Answered questions regarding client complaints and addressed problems in perso n or on the phone. --Communicated with other departments and management to resolve issues and exped ite work. WORK HISTORY --2006-2011 Office Manager/DCA - Aviation Institute of Maintenance, Irving, TX --2003-2005 Office Manager/Sales Coordinator - Parkway Realty Inc., New Orleans, LA --2001-2003 Insurance Producer - Aflac, Kenner, LA EDUCATION AND TRAINING --Bachelor of Science in Marketing, NICHOLLS STATE UNIVERSITY - Thibodaux, LA (2 001), Academic Dean`s List --Real Estate Certification Course, DONALDSONVILLE REAL ESTATE SCHOOL - Metairie , LA (2005) --Insurance Producer (Life, Health and Accident), AD BANKER INSURANCE COURSE - M etairie, LA (2002) AWARDS --Rookie of the Year (2007) - Recognized for outstanding achievement. --Above and Beyond Award (2008, 2010 & 2011) - Recognized for exceeding the prev ious year`s budget. --Recognition of 5 years of Service Award.