Lee G. Jagow, CHA 697 Periwinkle Lane Aurora, IL 60504 (630) 346-6145 lj15dcc40@westpost.

net Qualifications Summary Hospitality management professional with proven, profitable results Hands on experience in all departments of the Hotel and Travel Industry Ability to bring professionals together as a solid professional, sales focused t eam. Developed new emerging accounts into major revenue drivers through professional relationships. Organize and motivate Hospitality professionals to positive and productive goal s. Professional Experience: Stability and Performance General Manager- Embassy Suites Hotel-Schaumburg, IL., July 2005 to present - Has led the STR Comp Set for 35 of the past 43 months from August 2007 to Feb ruary 2011. Comp Set includes properties from Hyatt, Marriott, Hilton and IHG in a highly competitive suburban market. -Has consistently held ADR premiums over the STR Comp Set of $34.35 in 2007, $2 9.00 in 2008, $29.25 in 2009, $37.01 in 2010 and $25.22 YTD in 2011 over the Com p Set. -Produced Annual RevPAR Indexes of 133.8 in 2007, 154.4 in 2008, 139.8 in 2009, 139.4 in 2010 and 124.4 in 2011 YTD. -Exceeded Budgeted Room Revenues by $426,000 in 2010 -Guest Satisfaction, Cleanliness and Brand ranking highest of any Chicago Embas sy Suites Hotels. -Exceeded budgeted RevPAR by $5.58 and OCC by 5.8% in 2010 -Decreased turnover rates from 34% in 2005 to 8-10% in following years to prese nt. -Built service focused teams to provide exceptional guest experience which resu lted in more return Guests and increased OCC -Exceptional results in both Top Line and GOP growth General Manager- Holiday Inn Express, Arlington Heights, IL., RFS Management, In c. April 2000 to July 2005 -Consistently led STR Comp Set that included DoubleTree, Courtyard and Marriott Suites -Brought stability to operations with solid cost control methods -Increased revenue from substantially behind plan in April 2000 to ahead of pla n in August 2000 and remained in that position YTD -Instituted positive operational procedures to increase the efficiency and acco untability of this hotel Director, Food & Beverage- Holiday Inn, Crystal Lake IL. RFS Management, Inc. No v . 1999 April 2000 -Responsible for $5M Food, Beverage and Banquet operations in the largest full s ervice hotel in the area -Increased revenues and profit margins from plan Entrepreneurial Spirit Vice President-Galeda Development, Inc. Wheaton, IL. Oct. 1996-Nov 1999 -Responsible for concept development of $80M major chain affiliated meeting and

convention hotel / entertainment project, administration and shareholder relatio ns. Developed and opened night club and restaurants for independent investor groups June 1994-Oct. 1996 Riga Tonys, Chicago, IL. Italian casual dining and take out Whats Happening!, Chicago Hghts, IL. Night Club/Sports Bar with extensive din ing Dakota Jakes, Round Lake IL. Country Dance club Billy Roses Country Dance Palace, Chicago Hghts, IL. Country Dance club, dinin g and store World Stage Venue Coordinator / Chicago-World Cup Accommodation Bureau, World Cup USA, April , 1993 to June 1994 -Responsible for housing all foreign and domestic World Cup visitors and staff -Training 68 hotels in Chicago area on all aspects of World Cup Check-In 94 -Establish and staff Operations Office to assist all arriving World Cup 94 visit ors -Liaison with Chicago Convention and Tourism Bureau, Chicago Host Committee, and Mayors Office of Special Events Driving Revenues September 1989-April 1993 Director of Sales - Bismarck Hotel, Chicago, IL. Responsible for Association, To ur & Travel and Citywide Convention markets. National Association Sales Manager - Ramada Hotel, OHare, Rosemont, IL. Reached annual forecast sales goal in 9 months and 60% of following years forecast goal. National Association Sales Manager -Sheraton OHare, Rosemont, IL. Increased Ass ociation market share by 170% over previous 12 months. Sales/Marketing Manager -Holiday Inn OHare, Rosemont, IL. Booked $6.4 million (1 28%) of annual sales quota in 10 months. Travel Industry Innovator Vice President, Sales and Marketing - June 1982 to Sept. 1989 J&D Expo Productio ns, Inc., The Travel Marketplace, Canoga Park, CA. -Developed effective client relationships with all major airlines, cruiselines, hotel companies, car rental companies, tour operators, convention bureaus, gover nment tourism offices, national travel organizations and travel agencies. -Producers of The Travel Marketplace travel industry trade show. -Grew schedule of trade shows from 13 cities in Fall 1982 to 76 cities in 1987. -Increased revenues from $350,000 in 1982 to $12 million in 1989. -Responsible for exhibit booth sales and corporate sponsorship solicitations for : The Travel Marketplace, US and Canada The American Experience, South America and Europe Travel Marketing Group, US and Canada Travel Festival, Seattle, Salt Lake City, Dallas, Houston, San Antonio, Denve r -Developed and managed 3 regional sales offices, Los Angeles, Chicago, New York . -Managed sales and marketing staff of 15. -Provided on-site trade show management at 140 events annually in US and Canada -Supervised show staff for programs in 5 South American and 10 European cities.

Full Service Hospitality Turnaround Professional General Manager- Quality Inn Central, Albuquerque NM., July 1981 to June 1982 - Developed base business with Santa Fe Railroad and Trailways Busline in distre ssed hotel property increasing occupancy from 38% to 64% in 60 days General Manager- Silver Dollar, Rock Springs, WY., June 1980 to July 1981 Instit uted proper accounting procedures, increased overall sales revenue, paid past du e invoices and taxes to clear the way for new ownership to purchase business fro m Federal Bankruptcy Court within 12 months. Became the largest liquor outlet in the state within 6 months, 450 seat night club. General Manager- The Blackhawk Hotel, Davenport IA., May 1978 to June 1980 Compl eted market analysis and feasibility study prior to start of hotel renovation pr oject. Specified and purchased all furniture , fixtures and equipment for restau rant and hotel renovation. Specified all hotel accounting systems and procedures , hired and trained all staff. Supervised overall sales effort, hotel ran 65% oc cupancy within 45 days of re-opening General Manager- Jagow Enterprises Ltd., Lake Delton, WI., January 1973 to May 1 978 Managed operations of 3 owned Motel properties in the Wisconsin Dells area Education: University of Wisconsin-Milwaukee, Psychology Professional Certifications: CHA, Certified Hospitality Administrator, American Hotel and Lodging Association , since 2000; Illinois Dept. of Public Health, Food Service Sanitation Certifica te; National Restaurant Assn., Responsible Alcohol Service Program Certification (TIPS) Professional Affiliations: Chairman of the Board, Woodfield Chicago Northwest Convention Bureau, 2009 to p resent. Board member and Officer since 2001 Member, Schaumburg Business Association Member Advisory Board, College of DuPage Hospitality and Culinary Arts Program Advisory Panel Member, DePaul University, Hospitality Advance Degree Programs