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Amy E. Mullican, BSW EDUCATION: 8/1984 BSW Social Work St.

Mary-of-the Woods College EMPLOYMENT HISTORY: 1/15/2010 - Present Luxottica, Inc. Sunglass Hut at Macy's 3/2010 - Present Store Manager Responsible with daily operations and administrative duties of the retail busine ss. Grew the business 40 % with unprecedented customer service and product know ledge. Responsible for hiring staff and training them according to strict guide lines. Inventory control, dissect sales data and report monthly sales, weekly scheduling. Liaison between Macy's management and Sunglass Hut. 1/2010 - 3/2010 Customer Service Associate Retail sales of sunglasses, customer service, and inventory distribution. Learning basics of service, including selling sun eyewear, basic eye care, adjus tments, consulting with customer, lens information, frame components and lens te chnology. 1/1992 - 1/2009 MediSphere Medical Research Center 1/2001 - 1/2009 Director, Regulatory Affairs/Operations Performed random quality assurance checks to assure study data was in order on collection from patients before checked by sponsor personal, IRB personnel or FD A agents. Devised, implemented and updated HIPAA rules and regulations in accordanc e with regulations and laws according to MediSphere's status under the HIPAA law s. Updated and implemented Standard Operating Procedures and Employee Handbook. Participated in the hiring of all employees and was HR contact in hiring, termin ations, or complaints of the staff and patients. Handled unemployment issues, e tc. Amy E. Mullican, BSW Continued St. Mary-of-the-Woods, IN

As of the last 2 years of employment with MediSphere, assigned to Regulatory Aff airs due to the manager's illness. Trained the present Regulatory manager witho ut prior knowledge of details of the position. Produced specialized documents t o meet FDA, Sponsor, and IRB qualifications. Extensive medical terminology experience. Extensive supervisory experience.

1/2000 - 1/2001 Manager, Clinical Operations Assure all duties in the clinical administration of trials were current at all t imes. Trained telephone screeners, clinic personnel, data personnel, managers a nd regulatory affairs personnel and assisted all personnel with problem solving exercises. Performed daily Business Development activities. 1/1997 - 1/2000 Patient Relations Coordinator Telephone contact including incoming calls as well as making outbound calls for recruitment purposes. Developed the patient database for the purpose of recruit ing volunteers for clinical research studies. 9/1992 - 1/1997 Administrative Assistant Answered multi -line phone system at front desk with courteous professionalism.

References Available upon request

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