Objectives and Highlights Transformational IT Infrastructure Management role that will leverage experience in architecting and managing next

generation, mission-critical, enterprise scal e, datacenter and IT services. Known for customer focus, technology adoption, ou t-of-the-box thinking, problem solving, tenacity and team building skills. * Scaled HP.com 100,000% to 10 billion hits, 4 Petabytes downloads a month. * Managed global datacenter transformation and application support transformatio n at HP.com. * Delivered under constantly changing priorities, cost pressures, tough hiring e nvironment, P&L experience. * Hands on in Project and Operations Management, Capacity Planning, Business Con tinuity, new service development, working with internal and external stakeholder s. Experience Crescendant - Mountain View, California 2008-Present Chief Technology Officer * Developed new products and managed service delivery for Datacenter Services, M ission Critical IT Operations, NOC, Disaster Recovery, Business Continuity, Capa city Management, and Performance Engineering. * Secured $15 million in new business from Verizon, HP, Cisco, Federal Reserve, United Way, etc. * Participated in creation of competitive strategy, channel partner strategy, ma king customer presentations, closing sales, and setting up joint ventures. Hewlett Packard Co. - Palo Alto, California (Under MSA with Crescendant) HP.com Operations Manager - Application Infrastructure Services Group 2007-P resent * Manage all daily activities, projects, capacity builds, automation, new functi onality, troubleshooting, working across multiple ITI towers (platform, network architecture, transmission, network operations, middleware, etc), vendors (CDN, DNS, security), dev, and business teams. * Extensively use HP Project and Portfolio Management tool (PPM), Microsoft Proj ect, specialized SharePoint and Excel templates, Agilo, Bugzilla, and Twiki to t rack, report, document, and manage multiple simultaneous development, infrastruc ture and operations projects using Agile and waterfall models. * Known for creating solutions for Dev and business units and enabling Dev and B usiness teams to completely focus on their roles, and being a facilitator across ITI silos. * Early detection and elegant engineering in many crucial instances, eg. Winmars , saving HP $100m in a few weeks of work. * Completed a multi-year technology refresh with zero customer impact: worldwide datacenters decommissioned, new commissioned in North America, dozens of server s replaced, upgraded CPU, storage, networking, firewall, operating systems, web servers, middleware, and databases. * Ensured staff retention and success of critical business operations after seni or management departures and severe cost cutting. * Managed the activities of a geographically distributed team of employees and c ontractors. * Led a companywide executive sponsored project to counter latency and improve w orldwide customer experience, with a focus on high growth countries in Asia Paci fic and Latin America. * Hired and developed key Engineering and Service Delivery staff. Infrastructure Architect and Capacity Planning Manager, E-business IT Group 2004-2007 * Created and drove strategy and implementation of high availability, load balan cing, geographic redundancy, disaster recovery, CDN, and whole site delivery wit

hin HP.com. * Served as a capacity planning expert for the E-business unit, helping shopping , single sign-on, catalog, pricing, and other systems to scale. * Consolidated systems and operations acquired during various mergers, including Compaq. * Obtained management support and funding for various software development and i nfrastructure procurement initiatives targeted to increase performance and avail ability, and reduce costs through increased automation. Java and Windows Platform Lead, HP.com and Internet Analytics Group 2002-2 004 * Created a platform-as-a-service for J2EE and .NET applications to supplement p re-existing shared hosting services, resulting in cost savings and improved time to market for new web applications. * Managed the online component of various global marketing campaigns including S uperBowl ads, Christmas shopping, joint marketing event with movie studios, cust omer conferences, and new product launches. * Conducted detailed studies on internet routing in China and deployed infrastru cture in country. Web/Database Consultant, HP.com Team 2000-2002 * Managed a farm of web, middleware and database servers on Unix and Windows. * Evaluated, recommended, and managed vendors for middleware, monitoring, load t esting, content management, CDN, bandwidth, datacenter, security and network equ ipment. * Reverse engineering of application software. AirXpress Ltd, and e-Library.com - Mumbai, India 1999-2000 Chief Technology Officer * Created business plans, organized meetings with investors, hired board of dire ctors and key staff. * Managed full lifecycle development projects for DRM software, ad-based dialler s, and customer portal. * Evaluated and negotiated contracts with telcos, ISPs and equipment manufacture rs. * Negotiated spectrum rights with Indian government telecom agencies (TRAI, DoT, Prasar Bharati). Patni Computer Systems - Mumbai, India 1998-1999 Software Engineering Consultant * Led web application development projects across full lifecycle, pioneered new performance techniques. * Secured executive sponsorship and created technology standards for new Web App lications Business group, allowing company to capitalize early on market for off shore web development. * Worked as ace trouble shooter on numerous high profile projects for GE and Eve rgreen, vastly improving customer satisfaction. Education * B.E. - University of Mumbai, Electronics Engineering, 1998.