KEVIN EGGENBERGER 773 Rose Creek Road, Selmer, Tennessee 38375 (901) 831.0081 Keggenberger@yahoo.

com

~ WATER TREATMENT OPERATOR / FIELD TECHNICIAN ~ Highly motivated and intuitive professional, powered with hands-on leadership in developing strategic vision, producing effectual safety measures, and deliverin g successful operating outcomes across numerous business functions. Display unsu rpassed leadership in overseeing waste water and water treatment plants ensuring compliance with OSHA, Federal, State, and City regulations. Extremely organized individual, adept at maintaining sanitary cleanliness of work site, treatment p lant, and other associated areas. Successful at minimizing technical challenges and finding solutions to customers needs. An eco-minded individual, interested in p ursuing a career opportunity to effectively promote 27-year history of productiv e administration, negotiation, and employee relations. Creative out-of-the-box t hinker and problem solver who possesses the initiative to meet the demands of co mpany objectives. Possess proven ability to multitask and interface effectively with diverse population of clients and all levels of company personnel. Areas of expertise include: Quality Management Customer Relationship Enhancement Process Optimization Sales and Marketing Development Risk Elimination Regulatory Compliance Strategic Planning and Execution Conflict Resolution

EDUCATION AND CREDENTIALS ASSOCIATE OF ENGINEERING TECHNOLOGY, MAJOR IN COMPUTER ENGINEERING TECHNOLOGY State Technical Institute at Memphis ~ Memphis, TN

Professional Development Hardware: Maintaining and Troubleshooting SLC500 (Rockwell Automation) Maintaining and Troubleshooting Telemetry and DPC333 0 (Bristol Babcock) Software: Programming SLC500 with RS Logic (Rockwell Automation) Programming DPC3330 with ACCOLII (Bristol Babcock) Intouch Development (Wonderware) Intouch Advanced Development (Wonderware)

Licensures GRADE III WATER TREATMENT, State of Tennessee BIOLOGICAL NATURAL SYSTEMS, State of Tennessee JOURNEYMAN PLUMBER, Shelby County, Tennessee

PROFESSIONAL EXPERIENCE BUILDER COMMERCIAL REPRESENTATIVE HHGREGG ~ Memphis, TN 20092010

Established and maintained productive relationships with manufacturers using a c ustomer lead database and contact system to leverage buying opportunities. Monit ored all communications between company deals and referred client base. Ensured the delivery of first-rate guest service to overcome competitors challenges. Obtain ed appliance and electronics sales contacts to boost company image and its produ cts. Worked closely with the Territory Commercial Manager (TCM) to efficiently e xchange business leads. Performed phone support to capture potential leads. Effe ctively demonstrated features and benefits to address various customer needs. Ac curately updated stock levels and recent promotions. Highlights: Expanded a new customer base of Custom Single Family Builders and B2B ty pe customers Provided first-rate customer assistance to exceed expectations and maint ain competitiveness in the marketplace Leveraged buying opportunities through demonstration of outstanding prod uct knowledge CONSULTANT SALES ASSOCIATE 20082009 ROY GOOD APPLIANCES ~ Memphis, TN Plan and coordinate overall and general activities of the business, from concept ualization through implementation. Secured total satisfaction on products and se rvices provided by establishing and maintaining relationships with various clien ts. Utilized photo shop and other applications in commercial advertising. Highlights: Worked closely with the consultant advisor in driving new business devel opment Played a pivotal role in administering sales and relationship management process for various consumers DANGEROUS GOODS AGENT FEDEX EXPRESS ~ Memphis, TN 20072008

Recognized legality of packages, including special requirements for dangerous go ods and international shipments; sorted packages by service type and destination based on established guidelines. Highlight: Verified that all dangerous goods were appropriately labeled and loaded with accurate paperwork CONSULTANT SALES ASSOCIATE SEARS ~ Memphis, TN 20062008 Developed new business plans, executed outside sales, and handled store manageme nt. Kept abreast of various promotional programs trends. Highlight: Provided high level of customer service by generating a positive environ ment, which included welcoming every customer, utilizing strong product knowledg e, and managing all other facets of customer service development

CHIEF OPERATOR AND SENIOR ENGINEERING TECHNICIAN CITY OF BARTLETT ~ Bartlett, TN 19912005 Initiated and executed policies and procedures for calibration and maintenance o f instrumentation controls, chemical feeders, and other devices. Served as the i nstrumentation technician in overseeing and streamlining all water treatment ope rations. Took charge in assessing, purchasing, installing, and maintaining new e quipment, modifying existing equipment, and producing and updating all supportin g schematics, procedures, and documentation. Conducted performance test new/repa ired equipment and software prior to system integration. Facilitated the mainten ance, repairs, and calibration of electronic test, measurement and diagnostic eq uipment, alarms, analyzers, controllers, detectors, sensors, and transmitters. C ompiled written and computerized records of problems encountered, work performed , and parts and materials used. Created inventory of parts and accessories and updated electrical/electronic CAD drawings. Facilitated laboratory analysis to a ssess required treatment to ensure consumers total satisfaction. Streamlined the processing of treatment plant equipment to secure the most efficient and econom ical use of equipment, supplies and manpower. Managed collection and analysis wa ter samples from the plant and various points in the distribution system. Conduc ted periodic checks throughout the system ensuring conformity with state and fed eral standards, as well as responded to consumer complaints regarding dirty wate r and taste. Designed reports of treatment plant activities and implemented spec ial studies, leveraging water quality and treatment plant operation. Highlights: Teamed up with engineering consultants, contractors, and management in c onceptualizing and executing water treatment system improvements Developed and maintained SCADA (Supervisory Control and Data Acquisition ) computerized process control system Served as the SCADA administrator strategically conceptualizing and deve loping water treatment system enhancements in collaboration with engineering con sultants, contractors, and management Initiated and executed Standard Operating Procedures (SOP) to expedite plant operations and maintenance processes JOURNEYMAN PLUMBER DON HUCKABY PLUMBING ~ Memphis, TN 19831991

Created, developed, and installed new water and sanitary sewer systems for large apartment complexes and custom homes. Solely managed overall operations of high -volume job sites. Served as the subject matter expert in providing resolution t o project-related issues. Presented design solutions for custom remodels. Highlight: Utilized logical troubleshooting and creative problem solving in generat ing cost-effective solutions to ensure bottom-line success