Marilyn Mras, PSHR 995 Forest Trail Sugar Grove, IL 60554 mm13d9d58@westpost.

net 847-924-9188 Profile Dynamic, proactive leader with extensive success in creating client specific HR strategies and programs to optimize profitability and create high performing org anizations. Fifteen years of proven leadership as a human resources professiona l and business partner to corporate, operational, and union leaders. Ten years managing generalists, trainers, and support personnel. Experienced team builder and team leader who embraces difficult and challenging situations. Competencies * Employee Relations * Dispute/Investigation Resolution * Compensation * HR/Legal Issue Resolution * Federal/State Employment Laws * Training and Development * Performance Management * Project Management * Managing and Motivating Teams * Full-cycle Talent Acquisition Continuing Education and Skill Augmentation 01/08-Present Paralegal course work towards certification. (9/2009-present) Spanish courses (6/2008-5/2009) Volunteer at Delnor Community Hospital, Geneva, Illinois (1/2009-10/2009) Professional Experience U.S. Census, Elgin Illinois 10/09-7/10 Assistant Manager, Recruiting Managed 16 recruiters and developed the team's plan to recruit 4,283 census enum erators for the 2010 decennial census. Recruiting responsibilities encompassed four counties. Trained recruiters, crew leaders, and enumerators. Select accomplishments: * Increased attainment of goal from 52% of goal to over 100% of goal within a tw o month period. * Completed recruiting plan six weeks ahead of schedule and under projected budg et. * Developed applicant testing schedule of over 300 testing sessions a month. * Managed community outreach efforts to secure cost-free testing sites. United Airlines, Elk Grove Village, Illinois 11/06-12/07 Manager, Training-Special Assignment Selected, trained, and managed a 20+ cross organizational team of facilitators/t rainers to deliver corporate-wide business and customer service training program s to domestic and international employees. Managed the training programs delive red to over 26,000 employees in San Francisco, Los Angeles, Chicago, Tokyo, Sing apore, and London. Select accomplishments: * Designed and managed the recruiting strategy and interview process for interna l and external facilitators/trainers. * Designed and delivered three-week training/team-building program to facilitato rs/trainers. * Coached and managed facilitators/trainers.

* Managed vendor relationships. * Integrated the work of internal facilitators/trainers and external facilitator s/trainers. United Airlines, Elk Grove Village, Illinois 03/03-11/06 Manager, Corporate Human Resources Business partner to organizational leaders in Finance, Marketing, Sales, Revenue Management, Law and Strategic Sourcing organizations. Managed a team of Human Resources generalists and recruiters to deliver services including employee rela tions support, staffing, employee programs, performance management, succession p lanning, talent management, reduction-in-force, outsourcing, and compensation ad ministration. Designated human resources leader on key corporate projects. Select accomplishments: * Directed year-long human resources support during off-shoring of major account ing organization. * Designed customized programs during off-shoring to ensure employees' support a nd continued engagement. Programs successfully maintained required staffing and operating goals. Internal placement program resulted in furlough of less than 1 0% of affected employees. * Initiated and led team to redesign corporate career web site. Expanded applic ant information from 2 pages to 20 pages, providing organization and job specifi c links, diversity and benefit information. Collaborated with executives from k ey business sectors to present United Airlines as an employer of choice. * Established relationships with key colleges for MBA recruiting, leading three annual recruiting programs for MBA graduates. Expanded number of internal organ izations participating in program; developed tiered compensation and bonus packa ge for graduates; increased number of targeted MBA schools by 50%. * Coordinated large scale hiring of sales and revenue management employees. Sele cted and managed vendor contractors. Designed recruiting strategy and selection processes. Established relationships with key colleges for undergraduate recru iting. United Airlines, Indianapolis, Indiana 03/00-03/03 Team Coordinator, Employee Relations Manager of human resources team supporting over 2,500 exempt, non-exempt, and un ionized employees in an aircraft repair facility. Business partner to executive team and union officials. Select accomplishments: * Coordinated post-9/11 facility-wide union represented employees' transfers int o and out of the facility. * Developed and managed internal job fairs and presented furlough benefits to af fected employees. Designed a process to audit transfer reimbursements for over 100 union employees. * Conducted investigations into allegations of policy violations including zero tolerance, state and federal employment laws, and substandard performance. * Reduced liability, managed consistency, and identified misuse of Family Medica l Leave Act cases by initiating single point of contact for managing all employe e Family Medical Leave Act requests in the facility. * Reduced cost and travel time of operational leaders by ensuring relevant corpo rate leadership training was conducted on-site. * Established summer internship and fellowship program with Purdue University's Aeronautical Engineering Department. Designed mentor and project presentation pr ogram. Special Projects Privacy Data Policy Development * Sarbanes Oxley Human Resources Compliance Audi

t * Corporate Ethics and Compliance * HR Education Conference Lead * Quality Assuran ce Corporate Business Manual * Chapter 11 Call Center * Organization of Black Ai rline Pilot's Dream Flight * Diversity Council Education Bachelor of Arts, Psychology, Lewis and Clark College, Portland, Oregon Spanish coursework, Waubonsee Community College, Sugar Grove, Illinois Paralegal certification coursework, Elgin Community College, Elgin, Illinois