THOMAS M. ERCOLANO 48 Twinbrooks Trail ~ Chester Tsp., NJ 07930 Home: 908-879-2258 tome@northgatemortgage.

com Cell: 908-581-5165 QUALIFICATIONS Operations Management ~ Strategic Planning & Implementation ~ Process Improv ements Results-driven, strategic, and versatile executive with a dynamic record of acco mplishment across multiple aspects of business operations coupled with strong le adership abilities, innovative problem solving skills, and proven strengths in e xceeding corporate objectives in efficiency and profitability. Offers diverse in dustry expertise with capabilities in risk management, insurance, mortgage lendi ng, and transportation/warehousing. Effective negotiator; skilled at motivating teams. MA in Business Organizational Development from Columbia University. Addit ional expertise in: * P&L Management * Risk Management & Insurance * Business Development * Mortgage Lending * Incentives & Compensation * Sales & Marketing * HR & Benefits * Computerized Information Systems * Budgeting & Finance CAREER ACCOMPLISHMENTS NORTH GATE MORTGAGE COMPANY, INC. * Grew sales from $10 million to $100 million in five years while minimizing ben efit costs and tax exposure. * Drove development of a structured information system that simplified mortgage origination and stimulated new opportunities for financial planners, accountants , attorneys, and other mortgage professionals. * Established a comprehensive mortgage product mix that grew regional market sha re. * Attained very cost-effective utilization of HR talent while cultivating higher staff morale and productivity. * Built and motivated a high performing team of account executives. * Introduced a pay-for-performance compensation system that integrated interacti ve evaluations for processors, closers, and team leaders. Improved employee rete ntion and shortened process and closing time by 30% in 18 months. * Created the "Big Idea" employee recognition program which encouraged suggestio ns for cost reductions and business process improvements. NORTH GATE MANAGEMENT CORP. * Launched processor/closer services to mortgage brokerage firms, which decrease d labor costs and added new revenue source for North Gate Mortgage Company, Inc. * Minimized liability and litigation potential through comprehensive HR training programs. * Facilitated reductions in workers' compensation claims via professional insigh t and recommendations. * Implemented Health Savings Accounts (HSA) to improve employee retention and cu t health benefit costs. CHESTER JACKSON INDUSTRIES * Spearheaded a highly successful reorganization that created six divisions and streamlined mission-critical systems and procedures, resulting in a 300% increas e in gross revenue and a 40% profitability improvement in less than five years. PROFESSIONAL EXPERIENCE NORTH GATE MORTGAGE COMPANY, INC., Cedar Knolls, NJ 1988 - Present Executive Vice President, Operations / Founding Principal (1995-Present) Senior Vice President / Budget and Finance Officer (1991-1995)

Vice President / Business Development Officer (1988-1991) * Oversee the promotion and delivery of mortgage lending products, including fir st and secondary lines for residential and commercial real estate, FHA and VA su pported programs, and non-conforming offerings. * Spearhead company strategy development and execution while leading daily opera tions management. * Designed and launched employee practices, procedures, and guidelines that enli ghtened managers to corporate liability exposure. Improved communications, fairn ess, and professionalism among staff. * Devise and implement human resources policies, procedures, and guidelines as w ell as objective employee performance evaluations that provided invaluable feedb ack leading to high performance. THOMAS M. ERCOLANO PAGE 2 PROFESSIONAL EXPERIENCE (Continued) NORTH GATE MANAGEMENT CORPORATION, Cedar Knolls, NJ 1991 - Present President * Provide insurance risk management, organizational development, and leadership consulting to small cap business entities with a specialization in transportatio n and warehouse distribution. * Prepare strategic recommendations and solutions in the areas of budgeting and commercial finance, marketing, business development, human resources, employee b enefits/401K, liability, hiring processes, management methods, workplace safety and security, corporate buy/sell agreements, business insurance, worker's compen sation, and director/officer responsibilities and liability. JOHN HANCOCK FINANCIAL SERVICES, Boston, MA 1986 - 1988 Mid-Atlantic Regional Staff Manager * Recognized for leadership by peers and employers. Promoted to staff manager w ithin six months of hire. * Earned an Honor Club distinction for personal and agency sales production. CHESTER JACKSON INDUSTRIES, Kearny, NJ 1980 - 1986 President / Senior Executive Officer (1983-1986) Senior Vice President, Operations and Planning (1980-1983) * Drafted business strategy and prepared short-term and long-range business plan s which propelled significant operational improvements. Developed innovative sal es and marketing strategies. * Spearheaded recruitment of the entire senior management staff. EQUITABLE LIFE, New York, NY 1975 - 1980 Division Manager, Health Administration * Directed a 77-person team while maintaining oversight of health and disability paid changes, premium collections, policy reinstatement, commission calculation s, customer service, and correspondence. * Provided astute handling of escalated customer complaints received by the comp any president which involved a high level of visibility among senior executives. * Handpicked for participation in the rotating divisional manager program based on proven leadership. Served as interim head of health and disability claim proc essing, policy rescission procedures, and major medical underwriting. * Achieved significant upward career growth based on outstanding initiative and performance. EDUCATION MA in Business Organizational Development - COLUMBIA UNIVERSITY, New York, NY BA in Psychology & Human Resource Management - WILLIAM PATERSON UNIVERSITY, Wayn

e, NJ ADDITIONAL SKILLS & EXPERTISE * Licensed mortgage banker with in-depth knowledge of Fannie Mae, Freddie Mac, F HA, and sub-prime markets as well as state and federal regulation, including mul ti-state predatory lending laws. * Seasoned insurance and risk professional with working knowledge of HIPAA, TEFR A, OSHA, EEOC, and general labor laws. LICENSURE & AFFILIATIONS * NJ/NY Licensed Mortgage Banker; NJ Insurance Producer License (Life, Health, P &C) * Mortgage Banking Association, 1997-Present; College of Financial Planning, 198 7-Present * NMLS Registration # 58675 S.A.F.E. COMPLIANT COMMUNITY INVOLVEMENT * Chester PAA Basketball Coach; Chester PAA Little League Coach