JOHN F. HETTISH 304 Valley Drive * Rochester, Pennsylvania 15074 (724) 544-5451 * jh13c9890@westpost.

net SUMMARY A solution-oriented and versatile finance manager and IT project specialist, wit h extensive experience in strategic and financial planning, forecasting, portfol io administration, financial reporting, credit operations, financial closing act ivities and corporate accounting. Leads diverse teams to new levels of success in a highly competitive and fast-paced market. Builds automated processes to pe rform repetitive tasks, reduce errors from manual input and enhance processes to flow more smoothly. Possesses proven ability to analyze an organization's crit ical business requirements, identify potential opportunities and develop cost-ef fective solutions for enhancing competitiveness. EXPERIENCE CVS/CAREMARK, Monroeville, Pennsylvania Manager, Finance, 2000-2011 Managed three distinct and separate A/R systems totaling $8,000,000,000. Create d cost-saving opportunities and efficiencies through specialized IT project syst em enhancements. Initiated company-wide processes to alleviate delays in deposi ts by utilizing Check 21 regulations and used remote deposit service at selected locations. Identified lockbox processing errors on part of bank to eliminate e rrors on both divisional and corporate levels. Achieved low turnover rate among inherited and present staff. Recognized changes in banking regulations and ada pted current processes to achieve compliance within responsible locations. Held responsibility for deposits, postings and subsequent management reporting f or three separate and distinct A/R systems and resulting accuracy of associated financial data. Managed two locations in Pennsylvania and Illinois, with combin ed staff of 48. Ensured HIPAA compliance of processed work for both locations. Maintained Office of Inspector General Corporate Integrity Agreement compliance for refunds within department responsibilities. Created and edited policy and procedure documentation. * Improved local staff efficiency in cash department by reducing staff of 38 pos ters responsible for $300,000,000 in postings to 13 responsible for $1,200,000,0 00 in postings. * Optimized electronic payment posting to more than 90% of total $1,200,000,000 in postings from approximately 23% of $300,000,000 in postings for more accurate and timely patient payment posting accuracy through specialized IT projects. * Reduced Illinois location staffing from 28 to 24 in less than one year through specialized IT project management and achieved benchmark end-of-month results. * Achieved current cash posted to A/R from backlog of more than six weeks to A/R within 18 hours of receipt. NORTHERN HEALTH SOLUTIONS, INC., Wexford, Pennsylvania Consultant/Trainer, 1997-2000 Provided consultant and training duties over system life cycles to more than 20 multiple, complex and high-profile anesthesia billing practices in conjunction w ith billing system. Managed special IT projects between client and company prog rammers. Generated daily ad hoc reports for clients to improve profitability an d recognize profit opportunities. Determined issues as software-related or requ

iring additional client training. Provided assistance depending on outcome of c alls. Interacted with internal team of programmers, trainers and salespersons. Maintained working relationship throughout client organizations. Assisted clie nts with reconciliation of third-party billing. PENSKE TRUCK LEASING CO., LP, Neville Island, Pennsylvania District Controller, 1989-1997 Developed A/R collection system, reducing delinquency from 12% to less than 1% i n two years. Prepared, implemented and monitored forecasts and 18-month annual budgets for $17,000,000 cost center. Directed operating loss in 1989 to $1,000, 000 profit in 1991. Billed 800 mobile units monthly. Tracked and managed A/R f or $5,000,000 in rental revenues. Maintained age of $75,000,000 in fleet of lea se and rental vehicles within average of three years old. Improved rental colle ctions from 90 days' outstanding to 35 days. Proposed recommendations on intern al and outsourcing work. Handled budget variance and reconciliation reporting. Closed appropriate accounting on time. WESTERN PENNSYLVANIA EYE PHYSICIANS & SURGEONS, INC., Rochester, Pennsylvania Business Manager, 1983-1989 Held responsibility for corporation accounting results and reporting. Supervise d 22 employees performing various tasks within practice. Prepared payroll and t axes. Managed implementation of new billing system and responsible for computer equipment and functions associated with mini computer operations. EDUCATION THE PENNSYLVANIA STATE UNIVERSITY, State College, Pennsylvania, B.S., Accounting , 1978 CERTIFICATIONS Beaver County, Pennsylvania Crisis Intervention Management Team, 2010 Workplace CPR/AED, 2009 PROFESSIONAL DEVELOPMENT Alcohol and Drug Use in the Workplace for Managers, 2006 Crystal Reports 10.0 Level II, 2005 Microsoft Excel Level II, 2004 Microsoft Excel Level III, 2004 Microsoft Access Level II, 2004 COMPUTER SKILLS Microsoft Office Suite, Crystal Reporting XI