Jo Ann Pepper-Farris 2621 Eganridge Lane Rockwall, Texas 75087 Phone: 214 502-7599 Cell: 214 502-7599 E-Mail:

jp13c4afc@westpost.net Professional Summary Professional RN with 20 plus years of various clinical experiences and coordina tion of services with healthcare. Core Qualifications Solid clinical judgment Pre/Post-surgical care specialized Acute and rehabilitative care Patient- and family-focused Patient evaluation and intervention Meticulous organizational skills Ability to manage priorities and meet deadlines Demonstrated phone communication experience Policy and program development Experience October 2007 to February 2011 Doctors Hospital @ White Rock Lake Dallas, Texas Medical Staff Clinical Quality Coordinator Coordinated all aspects of the Physician Peer Review process. Coordinated the review, revision and creation for the Peer Review policy under t he direction of the Medical Staff Leadership, CNO, and Peer Review Committee. Coordinated Quality Improvement Activities to identify performance areas for phy sician improvement. Assisted with the OPPE/FPPE process. Implemented tracking tools to compile data for the Ongoing Professional Performance Evaluation. Compiled and analyzed data on individual practitioners in preparation for monthl y Credential Committee meetings. Maintained Physician privacy and confidential Practitioner information. June 1998 to October 2007 Doctors Hospital @ White Rock Lake Dallas, Texas RN Case Manager Case manager on Acute Medical / Surgical unit, Emergency Department, ICU / Inter mediate Care, Skilled Nursing unit, and Acute Psychiatric unit. Performed admission reviews and continued stay reviews for medical necessity usi ng the Interqual Screening tool. Provided on-call care at all times of day and night. Coordinated with doctors and registered nurses to develop care plans for patient s. Identified and developed discharge planning upon admission. Initiated discharge planning with Social Services. Performed telephonic clinical review to Insurance Co. Assisted with appeal process.

February 1993 to May 1998 Outreach Health Services Garland, Texas Supervisor for Aged and Disabled Services Supervised care for the Elderly and Disabled population. Case load approximately 125 clients covering 5 contiguous counties. Trained unskilled attendants and families to perform simple nursing skills: insu lin injections, inserting foley catheters, wound care, tracheostomy care, trache ostomy suctioning, bowel and bladder training. Completed T.I.L.E. level assessment for submission to the State of Texas for ini tiation of services. July 1989 to June 1992 Zale Lipshy University Hospital Dallas, Texas RN Staff Nurse / Rotating Charge Staff Nurse / Rotating Charge on 30 bed Intermediate level Surgical / Telemetry unit. Evaluated staffing requirements and floor assignments and implemented new requir ements based on evaluation. Demonstrated ability to lead and motivate outstanding healthcare teams. Managed care for post-operative patients through discharge. Liaised between patients and physicians to ensure patient comprehension of treat ment plans. Instructed patients and family members on proper discharge care. October 1984 to May 1989 Southeastern Methodist Hospital Dallas, Texas RN Staff Nurse Staff Nurse on 30 bed acute Medical / Surgical unit. Acted as patient advocate and implemented total patient care through a team nur sing process covering 8-10 high acuity patients per shift Voluntarily floated throughout the hospital: Newborn Nursery, Chemical Depende ncy, Post Partum, ICU, and ED. Accurately documented all elements of nursing assessment, treatments, medication s, discharge instructions, and follow-up care. Evaluated patient care needs, prioritized treatment, and maintained patient flow . Education 1983 El Centro Community College Dallas, Texas Associates Degree Nursing Certifications Registered Nurse - State of Texas BLS - Basic Life Support Community Involvement Cub Scout Pack 2125 Rockwall, Texas; Gray Owl District Keywords Professional, Practical, Productive, Purposeful, and Prudent are the principals Jo Ann Pepper follows.