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CHRIS 904 N Coeur (208)

FILLIOS Balcony Drive d'Alene, Idaho 83814 818-5583 (cell) * cfillios@jrcda.com

VICE PRESIDENT & DIRECTOR: Finance and Technology; Sales and Marketing Versatile and accomplished sales and marketing manager with over 15 years experi ence directing corporate sales and marketing staffs in residential financing (le nding, appraising and credit reporting), and technology. Proven ability to recr uit, train and develop personnel in exceeding goals regionally and nationally. Experience with small and large enterprises, including matrix structures. Wide breathe of knowledge in residential sales, appraising, and financing. Supervis ed personnel in technology environments. Supervision * Hiring and Firing * Reorganization * Pricing Strategies * Contract Negotiations * Profit & Loss (P&L) * Client Relations Management * New Business Development * Product and Project Management * PROFESSIONAL EXPERIENCE ADVENT APPRAISALS, INC. - Coeur d'Alene, Idaho * 2004 - Present Provider of residential appraisals for 1to 4-family properties. Vice President; Realtor Led growth from start-up to over $ 350K in annual wth, creation of P&L, business plans and budgets. in northern Idaho and eastern Washington. Built own firms buttressed by our reputation for timely ty. e d revenue, including account gro Recruited appraisers for work referral network with out-of-t turn-around and superior quali

Recruited appraisal management companies for consistent and predictable revenu stream. Built referral network of non-lending sources for greater diversity and reduce risk. Created pricing model based on time, distance and complexity. Manage workflow assignment to allow for post-deliver inquiries. Presented to various industry groups.

ACRANET/CREDIT BUREAU SERVICES - Spokane, Washington * 2000 - 2004 Provider of credit reporting and related services to the consumer and mortgage l ending clients. Corporate Sales Manager Led corporate sales efforts in five areas: consumer credit, mortgage credit, em ployment screening, tenant screening, and collections. Recruited, trained and e stablished quarterly goals for sales and marketing team. Developed strategic sales and marketing plans for CEO approval. Expanded mortga ge credit reporting business from regional to national, via the Internet. Manag ed group of 17 people. Reported to CEO. - Ceated telesales plan to expand geographic reach. - Boosted revenues from all segment resulting in over 100% annual sales growth i n three years to over $6M. - Successfully integrated cutting edge technology in accelerating credit report updates. - Recommended changes to improve collections productivity rate. - Raised company standing to leading provider in the Inland Northwest.

Chris Fillios (cont'd) Chris Fillios * Page 2 * cfillios@jrcda.com FINANCIAL PLANNING - Dover, New Hampshire * 1998-2000 Management of family assets for maximum profitability. Individual Investor Managed family financial assets in equities and commodities. Allocated capital among various asset classes to capitalize on Internet boom. Traded account with relative frequency to take full advantage of rapidly moving markets. - Achieved 60% return on capital over two-year period. - Mastered (soft) commodities markets to optimize returns commensurate with chan ging market conditions. - Diversified investments to help ensure our financial future. FIRST USA PAYMENTECH (now FIRST DATA) - Salem, New Hampshire * 1997 - 1998 Credit card (acquiring ) processing between merchant and card issuing bank. Acc ounts consisted of such major names as Amazon.com, DirecTV, Coldwater Creek, AOL and other high profile accounts. Director, National Accounts Directed efforts on 10 professionals in managing largest segment of (card-not-pr esent) our business accounting for over 50% of corporate revenues. Minimized ac count and employee turnover to achieve stated goals - retaining over 97% of acco unt base accounting for over $30M in annual revenue. Expanded into E-commerce b usiness. - Increased cross selling of new offerings to increase already dominant market s hare. - Established a greater selling culture versus mere management of client relatio ns. - Increased revenue by 25% in first year supervising national account managers. - Created objective account manager evaluation. DIGITAL EQUIPMENT CORP. - Merrimack, NH - 1981 - 1997 World's largest manufacturer of min-computers and related products. Marketing Manager; Product Manager Responsible for market management of DEC's major telecom business - about $120M. Successfully identified and led efforts to capture first mission critical turn key application for an ATT operating company. - Managed tactical marketing efforts for custom network products group, exceedin g first year's objective by 30%, resulting in $20M custom business. - Leveraged corporate business of about $40M via the successful bid for custom n etwork defense applications. - Identified and developed marketing plan to capture first successful turnkey ap plication for telco central office billing. - Product managed custom telecom industry products. - Created and delivered industry and sales training programs. Fluent in Greek and some ability in Spanish. EDUCATION

Master of Arts, New York University Bachelor of Science, The city College of New York

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