MARK JOSEPH SMITH Address: 29 Colonial Court, Freehold, New Jersey 07728 Phone: 732.303.0977 (H) 732.861.

1845 (C) E-mail: markomjs@verizon.net

SUMMARY PROFILE Innovative and outcome-focused leader with uncompromising commitment to achievin g exceptional results in highly competitive environments that demand continuous improvement. Offer senior leadership experience in driving product, process and service improvements while building mutual relationships with international supp liers and vendors. Demonstrate consistent record of success in fuelling increase in productivity levels, reducing operational cost and improving product quality by leveraging world-class manufacturing concepts (Lean Manufacturing and Six Si gma).

KEY STRENGTHS Operational and Strategic Planning Global Marketplace Operations Regulatory Compliance (HIPAA, OSHA, EH&S, FDA, FCC and FTC) Quality Assurance Process Reengineering / Optimization Budget Management /Cost Reduction Practices Project Leadership

PROFESSIONAL EXPERIENCE SIEMENS HEARING INSTRUMENTS ~ PISCATAWAY, NJ Senior Director of Quality Assurance and Regulatory Affairs Oct 2008-Present Director of Quality Assurance and Regulatory Affairs Aug 2007-Oct 2008 Provide strategic leadership and direction to 7 direct and 47 indirect reports, along with the responsibility for managing annual budget in excess of $10M. Admi nister quality assurance and regulatory affairs for all hearing products generat ed by Siemens within North and South American regions. Established and maintain an open line of communication with international supplier base in Singapore, Ger many, and China. Strictly enforce compliance with FDA and FTC regulations. Funct ion as EH&S executive sponsor designated to perform duties relating to environme ntal, workers compensation, OSHA and compliance. Serve as Business Continuity Of ficer and HIPAA compliance officer with full responsibility of ensuring strict c ompliance with all HIPAA requirements. Formulated and led the strategic implementation of a fully automated new inventory management system that greatly reduced inventory carrying costs by50% or equivalent to $18M. Instrumental for the planning and implementation of facility renovations valued at $7M. Strategically devised business continuity plan. Played an integral role for driving quality improvements to both new and repaired products. STRYKER ORTHOPAEDIC ~ MAHWAH, NJ

Operations Manager / Advanced Operations

Jan 2005-Jul 2007

Rendered functional oversight to 14 direct reports; coordinated all actions rela ting to project monitoring, which include new project management tools, records of expenditure, weekly progress reports and staff conferences to communicate cur rent projects status to senior leadership. Displayed proficiency in coordinating all incoming raw material procurement in adherence to project scope, price and availability. Leveraged strong analytical capabilities in evaluating expenditure s, financial and operations reports to determine requirements for increasing pro fits, including need for amplifying capacity of core products, maximizing produc t portfolio size range and optimizing product pricing. Actively participated in D.O.E., mock runs, validations, FDA, 510K and GMPs. Generated 75% increase in operational capacity by streamlining tradition al production practices. Dramatically improved production output in excess of $11M for the last t wo calendar years through the successful implementation of Six Sigma tools to fa cilitate process improvement initiatives. Gained recognition for successfully planning and coordinating supply cha in activities in collaboration with global partners; expertly handled negotiatio n with 3rd party contracts in OSP and alternate sourcing vendors. Trimmed down more than $1M in operational outlays through successful imp lementation of Lean inventory practices. FORD MOTOR COMPANY ~ EDISON, NJ Vehicle Line Quality Manager (Ranger / Mazda) / Member, Executive Operating Comm ittee 1997-2004 Training Manager 1996-1997 Production Superintendent 1992-1996 Manufacturing and Planning Engineer 1991-1992 Q1 Coordinator 1990-1991 Production Supervisor 1989-1990 Fostered authentic leadership image and motivated 11 direct salary and 200+ UAW hourly toward the achievement of common shared goal. Facilitated streamlined ope rations and in compliance with applicable regulatory codes, particularly OSHA, E PA, ISO9000, ISO14000 and QS9000 mandates. Displayed hands-on management style i n leading 10 subordinate managers and supervisors as well as 103 hourly employee s. Transformed existing staff into a tightly focused support structure with unyi elding focus to championing all established objectives and stringent schedules.

Spearheaded the implementation of a quality operating system that yielde d considerable warranty cost savings by 1.2M savings for FY2003. Orchestrated the deployment of two quality-related "best practices" that was later adopted as the company s standard operating procedures (Customer Feedback C s and Edison FCPA process). Devised aggressive business plans that drove 4% reduction in direct labo r costs while saving the company $250K annually for the last 5 years; handled $5 M direct labor payroll for calendar year 2003. Exhibited proficiency in managing plant indirect materials with $10M (pe r 2003) annual budget; formulated strategic initiatives to eradicate various was tes that resulted in 10% reduction in indirect materials usage yearly. Fused 21% improvement in warranty repair frequency in 2000 generated fro m successful deployment of Tag relief production system. Praised by management for successfully leading the planning and executio n of key quality initiatives that was instrumental for the achievement of an unp recedented 2 out of 2 J.D. Power awards for model year 2000 (Mazda B-series, Spr ing 2000 and Ranger, Fall 2000), as well as 2 out of 2 J.D. Power awards for mod el year 2003 (Mazda B-series, Spring 2003 and Ranger, Fall 2003). Handled the transitioning of two-shift to a one-shift production organiz

ation that greatly improved quality output; generated 39% improvement in warrant y expenditure along with frequency repair in 2002. Designated by executive management to assume the role of a plant closure transition team leader responsible for plant decommission planning, people tran sfer (at 800 hourly/100 salary), union partnering and community relations regard ing all aspects of shutting down operations. Successfully migrated all personnel from plant assignment and developed last few months on units without affecting production quality. Chaired the Ford Motor Company Corporate Citizenship Committee from 1999 to 2004. Orchestrated functions of Citizenship Team in providing support to the S pecial Olympics and other various non-profit organizations. Garnered Ford Motor Company Volunteer of the Year Awards in 1999 and 200 1 for successfully leading plant corporate.

EDUCATION MBA Certificate Degree ~ University of Liverpool, Liverpool, UK (2007) Master of Science in Management and Technology ~ Rensselaer Polytechnic Institut e, Troy NY (2004) Bachelor of Science in Management Science ~ Kean University, Union, NJ (1991)

PROFESSIONAL DEVELOPMENT Program in Supply Chain Management ~ Rutgers University, New Brunswick NJ (2006) Lean Learning Academy (2003) Six Sigma Black Belt Champion