Robert L. Darter ________________________________________ 8202 Creekrun Trail San Antonio, Texas 78249 ________________________________________ 210.602.0983 rd1320588@westpost.

net

Expertise in sales delivery and customer support in high demand settings. Equall y effective making presentations to diverse customers around the globe or conduc ting intense negotiations. Focused on profit, growth, and customer value. Excell ent technical sales and analytical skills. Extensive experience dealing with exe cutive level decision makers and delivering value propositions. Skilled at devel oping strong customer relationships that lead to increased revenue. PROFESSIONAL STRENGTHS Consultative Sales Business Development Logistics Management Process Improvement Solution Selling Strategic Planning Relationship Building Product Management Customer Support Negotiation Project Management Training Forecasting and Analysis Market Research Trade Shows SELECTED ACHIEVEMENTS *Established a manufacturer's representation company focused on solution selling to both US and foreign government agencies. Researched viable products in a tar geted business segment. Negotiated exclusive representation contracts with non-c ompetitive manufacturers. Identified prospective clients, business opportunities and needs, then developed customized solutions for customer presentation. Led s ales and marketing initiatives by combining aggressive cold calling and trade sh ow presentations. Created strategic alliances with other providers. Established strong relationships with key customers globally in the face of fierce competiti on and changing market conditions. Provided critical customer support to resolve problems. RESULTS: Grew revenue to $150 million over ten years, retaining all customer accounts. *Rectified funding challenges impeding purchase of critical component equipment by the Department of Defense. Identified causes of chronic funds shortage. Devel oped an aggressive funding plan, coordinated efforts with a lobbyist, and made p resentation to Congressmen and staffers on the equipment needs and lack of purch ase money. RESULTS: Comprehensive funding plan was authorized by Congress, leadi ng to generation of $7.5 million in product sales. Product became the standard u sed by the US military. *Developed strategy for a new product calibration program. Led calibration team and defined industry specific solutions to meet customer demand. Coordinated bil ling, contracts, troubleshooting, repairs, and incoming/outgoing shipments. Mark eted product to influential customers to gain industry support. RESULTS: Built a $1.1 million annual revenue pipeline in the first year. *Created a new design tester for a newly developed piece of equipment. Collabora ted with vendors, manufacturers, and contractors as well as customer support and development team to insure that new equipment met all requirements. RESULTS: Se cured a $1.1 million initial contract, recouping all development costs and estab lishing a solid foundation for the new product. *Developed and implemented program to introduce newly designed products for inte gration into military aircraft and seat systems. Led efforts to get product use approval by government entities. Established test plans, monitoring schedules, f unding sources, and product redesign to meet customer specifications. RESULTS: Delivered $22.2 million in extended contracts.

PROFESSIONAL EXPERIENCE RD CONSULTANTS, manufacturing representation, San Antonio, Texas 2000 - 2010 Business Development Representative for multiple companies concurrently: *CHEMRING ENERGETIC DEVICES (formerly Scot Inc.), explosively actuated devices, testers 2000 - 2010 *H. KOCH & SONS CO. , aircraft restraint systems 2000 - 2008 *SURVIVAL INC., aircrew survival and chemical defense equipment 2000 - 2006 *LIFE SUPPORT INTERNATIONAL, aircrew survival equipment 2007 - 2010 UNITED STATES AIR FORCE, Chief Master Sergeant Prior to 2000 Chief, Aircrew Life Support System Manager, Brooks AFB, Texas 1995 - 2000 Chief, Aircrew Life Support and Aircraft Wreckage Analysis Branch, Camp Smith, H awaii 1992 - 1995 Inspector General - Air Combat Command, Langley AFB, Virginia 1986 - 1992 EDUCATION and TRAINING Graduate, USAF Senior Academy Graduate, USAF Non-Commissioned Officer Academy Graduate, Non-Commissioned Officer Leadership School Conceptual Selling Program, Miller Heiman INDUSTRY LEADERSHIP Former President, SAFE Association, Alamo Chapter