You are on page 1of 2

RICHARD DECOS 912 W KIRBY ST TAMPA, FL 33604 US Phone: 813-629-7940 Alt Phone: 813-932-2328 rd1306cbe@westpost.

net Objective To obtain a position in sales or sales management were I can use my skills and k nowledge that I have acquired over twenty two year career Ability Summary Knowledge of: * Microsoft Office Suite * Production and Processing * Administration and Management * Customer and Personal Service * Critical Thinking * Time Management * Making Decisions and Solving Problems * Coordinating the Work and Activities of Others * Guiding, Directing, Motivate and Inspire Subordinates within a sales environme nt * Excellent communicator in sales, sales training and customer service * Bilingual * Accomplished Recruiter, Trainer and Mentor * Excellent Interview and Customer Service Skills * 5 years Call Center Sales Manager/Team Lead 2006 to 2009 President's Club Member based on sales and production 2007 to 2008 Awarded National Sales Supervisor of the year based on Sales and P roduction In 2007 created a 'Talent Search Manual' to find and employee the best and skil led personnel for better results in Sales and Productivity. This Manual was dist ributed to all supervisors, managers and directors with in six call centers. Als o distributed to Human Resources Department Employment History FRONTLINE LEADER 02/2000 - 08/2010 HUMANA INSURANCE COM Tampa, FL * Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current product ion estimates and outputs * Developed plans and established work schedules, assignments, and production s equences to meet production goals * Lead sales teams of 12+ sales associates successfully * Confer with management or subordinates to resolve worker problems, complaints, or grievances * Accomplished Trainer, mentor and coach of over four hundred new and current as sociates on product knowledge, sales, sales techniques and service to the custom er * Lead and inspired team sales and efficiency as a sales manager * Senior Life & Health Agent 01/1997 - 01/2000 AAA Auto Club Tampa, FL * Interview prospective clients to obtain data about their financial resources a nd needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. * Sell various types of insurance policies to businesses and individuals on beha lf of insurance companies, Health, Life, Long Term Care, and Annuities. Call on policyholders to deliver and explain policy, to analyze insurance program and su

ggest additions or changes, or to change beneficiaries. * Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. * Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. * Customize insurance programs to suit individual customers, often covering a va riety of risks. * Independent agent with Life insurance companies as well as sales management * I have sold every life and health product successfully, and have a successful history of hiring, training, coaching and mentoring agents

Education and Trainings Completion Date Issuing Institution Qualification Course of Study 06/1970 Hillsborough Community College Associates Degree Business Administration References Available on Request

You might also like