Natalie Hill 9880 Big Rock Drive Fowlerville, MI 48836 (517) 223-3205 or (517) 294-2844 nh130643a@westpost.

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Dynamic Property Manager Searching for a management position where my outstanding people skills, energy, enthusiasm, creativity, substantial property management experience and skills, m y strong work and personal ethics are needed to improve financial and overall pr operty performance, and contribute to customer and employee satisfaction. Employment History MCKINLEY, INC., Ann Arbor, MI 8/02 to 8/08* and 9/98 to 1/00** Assistant Regional Manager* Supervised 5 direct reports, while managing 4 senior Section 8/Rural Development apartment communities. Responsible for office administration, marketing, leasi ng, application processing and approval, rent collections, writing and monitorin g annual budgets and capital plans. Also responsible for collecting and reviewi ng bids and supervising contractor work. Instituted cost controls, completed co mprehensive property inspections and reports and developed materials and taught Fair Housing and Section 8 training classes. Consistently received high scores (85%+) on government audit and inspections. Regional Manager** Supervised 1800 units in 6 large conventional apartment communities. Managed 6 site managers. Hired, trained, evaluated and coached employees. Conducted pro perty inspections for quality control, general upkeep and capital needs. Monito red accounts payables and receivables. Responsible for writing and monitoring a nnual budgets and capital plans. Collected and reviewed bid work, conducted sta ff meetings, and assisted in developing policies and procedures. Developed mate rials and conducted Fair Housing workshops for McKinley employees throughout the company. AMBER MANAGEMENT COMPANY, Lansing, MI 2/00 to 10/01 and 8/95 to 1/98

Director of Operations Ran small management company a" 500 conventional units in Lansing and 500 in Roy al Oak. Supervised staff of 15 a" hired, trained, evaluated, and developed empl oyees. Facilitated resident relations, developed resident retention plan and re duced resident turnover. Wroteannual budgets and taught company how to use them . Revamped chart of accounts for better financial control, developed 1 and 5 ye ar capital plans. Collected and negotiated bids, evaluated and supervised contr actor work. Trained staff on standard operating procedures and fair housing.Att ended investor meetings and made presentations. Wrote comprehensive Policy and Procedures Manual and assisted in writing Employee Handbook. Got company runnin g in the black for the first time in several years. Page 2 Resume of Natalie Hill CENTRUM MANAGEMENT/LANSING MANAGEMENT, Lansing, MI 2/93 to 2/95 Regional Manager Supervised 12 properties - 900 units under the Section 8 and Tax Credit Programs . Most were senior properties. Supervised staff of 12- hired, terminated, trai

ned and coached employees. Completed regular property inspections, developed mar keting plans, wrote and monitored annual budgets and capital plans, improved emp loyee relations and resident relations. Audited files and straightened out rent structures. Responsible for interfacing with government officials for audits a nd inspections. Succeeded in getting back in good standing with MSHDA. PACIFICORP a" AFFORDABLE HOUSING GROUP, Portland, Oregon 12/89 to 1/93

Asset Manager Supervised 14 Tax Credit properties (3000 units) in 10 states. Responsible for hiring management companies to run properties as brought online. Assisted in du e diligence, market feasibility studies, audited Tax Credit files and oversaw pr operty lease-ups. Supervised a staff of 4 at corporate office. Helped division grow from 3 properties to 14 in 2 short years a" all successful lease-ups! Coauthored a Tax Credit Manual. EDUCATION Michigan State University Bachelor of Science with Honors a" Human Environment and Design ADDITIONAL PROFESSIONAL TRAINING AND DESIGNATIONS Michigan Real Estate License since 1994 TCS a" Tax Credit AHM a" Assisted Housing Manager COS a" Certified Occupancy Specialist STAR a" Spectrum Training Award