- 1 Patricia T. Hayes-Hall 29747 Ravenscroft Farmington Hills, MI 48331-2128 (248) 788-1756 (248) 225-3712 ph12f30ba@westpost.

net OBJECTIVE: As a health care provider and educator, seeking a challenging role within a nurs ing academic or healthcare environment as a clinician, educator, consultant, manager or coordinator in dire ct or indirect care to individuals, groups or communities from birth through senescence. HIGHLIGHTS OF QUALIFICATIONS: a Educator with experience in coordinating and collaborating with community agen cies, physician groups, and faculty members to provide nursing experiences for baccalaureate and post graduate students in community health and inpatient maternal-child, medical-surgical and pediatric nursing. a Clinician with administrative experience as charge/assistant nurse in hospital s, clinics, schools and homes. Certifications in maternal-child nursing and public health epidemiology. Practice in maternalchild, medical-surgical, emergency and intensive care nursing. a Case Manager in hospitals, home care and home maintenance organizations. Utili zing the nursing process, coordinated, allocated resources, educated and monitored the care and p rogress of the patient/member in collaboration family and multi-disciplinary health team. a Utilization/clinical reviewer in hospital and health maintenance organization. Used interqual criteria for admission, hospital stays, and discharges, critical pathways and evidenced-b ased criteria in coordination and collaboration with health team, case management to deliver medi cal services. a Quality Manager supported corporate credentialing, accreditation initiatives, QIA activities and cost effective outcomes. Educated, monitored, reported quality issues relating to com munity health , NCQA, HIPPA and clinical practice guidelines in collaboration with disease/case manage rs. SKILLS CATEGORIES: Knowledge and Skills a Experienced clinician with research, publication, speaking experiences. a Possess skillful interpersonal and communication qualities a Feel comfortable with computer applications and data bases used in the health

care environment a Work experiences has provided opportunities to become skillful in planning, or ganizing, analyzing, prioritize, managing time to meet deadlines. a I am able to work independently to meet an organizations goals and objectives effectively and efficiently. a Continuous education and professional development is constantly persued via se minars, health journals and volunteering with health promotion iniative EMPLOYMENT HISTORY: Quality manager/clinical reviewer, 01/1999 - 02/2010, Blue Care Network Blue Cro ss Blue Shiel, Southfield, MI - 2 Case Manager, 06/1996 - 06/1998, Geric Home Care, Detroit, MI Care Manager, 12/1997 - 01/1999, Detroit MedicalCenter, Detroit, MI Health Education Coordinator, 10/1996 - 01/1999, Henry Ford Health System, Detro it, MI Instructor, 07/1996 - 05/1997, University Detroit Mercy School of Nursi, Detroit , MI Instructor, 09/1992 - 06/1996, Henry Ford School of Nursing, Detroit, MI ER case manager/utilization reviewer, 11/1998 - 1/1999, Sinai Hospital/Ultimed, Detroit, MI Instructor, 9/1995 - 4/1996, University of Michigan, Ann Arbor, MI EDUCATION: Bachelor of Science - Nursing Tuskegee University, AL Master of Arts - Nursing Education New York University, NY CERTIFICATES AND LICENSES: Public Health Nurse Epidemiologist, Cornell School of Nursing, NY Inpatient Obstetric Nursing, AWHONN, MS Pediatric Nursing, American Nurses Association, MS Registered Nurse, Michigan Department of Community Health, MI HONORS AND ACTIVITIES: American Cancer Society Certificate of Merit from Forest County Unit of Hattiesb urg, MS. Certificate, US Dept of Health and Human Services, Office of Human Development Services, admi nistration for Children. Youth and Families, Head Start Bureau, Hattiesburg, MS. Funded Researc h Grants from

Howard University. Junior level faculty award from graduating class Howard Unive rsity. Tuskegee University second highest honor, class 1970. NOTES / OTHER INFORMATION: Requesting a long term role requiring highly developed interpersonal, communicat ion and management skills plus a wealth of nursing/medical//health knowledge and experience with te am work and leadership.