Eugene Kent Vann 7492 Middle Bay Way a Fountain, CO 80817 ev12b3582@westpost.net a Phone 719.382.

7242 INFORMATION TECHNOLOGY PROFESSIONAL CAREER SKILLS/KNOWLEDGE Active Top Secret Clearance MCSE (NT/2003) / MCP+ I/M Active Directory Windows Native Backup Veritas Backup Exec Lenel Keyless/Badging Systems DHCP/DNS Exchange 2003 Windows NT4/2003/XPUpdate Expert Symantec GhostCast Server System Center Operations Mgr MS Office 2000/2003/2007 Hardware/Network Troubleshooting OS/Application Troubleshooting Remedy WSUS Symantec Security Center RELEVANT EXPERIENCE December 2009 - Present, Systems Engineer, NCI, Network Enterprise Center (NEC), 6151 Specker Avenue, Bldg 1550, Room 2250, Ft. Carson, CO 80913-4100 Supervisor: Shawn Harris, Ph: 526-1304. Performs high-level systems analysis, e valuation, design, integration, documentation, and implementation of very comple x applications; provides support for the government in systems engineering to in clude: a Directs and participates in all phases of development with emphasis on plannin g, analysis, evaluation, integration, testing and acceptance phases; applies hig her-level business or technical principles and methods to very difficult technic al problems to arrive at automated engineering solutions a Designs and prepares technical reports and related documentation and makes cha rts and graphs to record results, and prepares and delivers presentations and br iefings as required a Provides technical expertise for the purpose of formulating system design and development a Develops IT plans and cost estimates for budgeting purposes a Coordinates with IT specialists at all levels to obtain information related to interface with systems at those levels to facilitate the acquisition and exchan ge of networked information a Participates in the accomplishment of the NECs planning and IT policy developm ent and ensures compliance with plans, policies, standards, infrastructures, and architectures of DOD and DA IT management and IT programs a Participates in technical working groups and Configuration Control Board proce dures to arrive at solutions to IT problems encountered and provides knowledge a nd information concerning state-of-the-art techniques and right-practices regard ing complex software and hardware implementations a Develops recommendations concerning major project ramifications and to offset adverse impacts; prepares study summaries for comparison of alternatives pertine nt to the economic justification of costs, time, and equipment usage, and genera tes queries and reports a Participates in test and validation of software and hardware interoperability, changes and new technology against the USAG, FCCO- NEC enterprise baseline a Assists, along with the Network Engineer, with the replication of the USAG, FC CO-NEC operational networks sufficient to provide an accurate testing environmen t; ensures its test environment supports network engineering, directory services

, web development, network management, and information assurance technology inte gration, testing, training, and development of capabilities prior to fielding on the operational networks a Maintains Windows Active Directory and Exchange Servers in a Microsoft Cluster ed environment, DNS configurations; administers a server platform using VMWare, ESX and vShpere 4, trouble-shoots and analyzes Microsoft Secure Collaboration En vironment anomalies a Configures Public Key Infrastructure technologies; operates and maintains stan dard Internet protocols (Transmission Control Protocol/Internet Protocol - TCP/I P); Security Sockets Layer (SSL) and encryption a IT systems and a wide range of computer techniques, requirements, methods, an d procedures a Maintains the installation Keyless and Video server platforms, SCCM and SCOM s erver configurations for deployments and administration of FCCO-NEC critical ser ver operations a Configured and maintains the local instance of the DOD OCSP Responder server f or certificate validation redundancy a Maintains a Top Secret Clearance, with Single Scope Background Investigation. IT II. September 2008 - December, Exchange Systems Administrator, NCI, Director of Inf ormation Management (DOIM), 6151 Specker Avenue, Bldg 1550, Room 2250, Ft. Carso n, CO 80913-4100 Supervisor: Jan Miltner, Ph: 526-5057. Administer the information management sy stems for an enterprise level domain to include: a Administering 16 Windows Exchange 2003 Servers and one Blackberry Server in su pport of messaging services for over 8,000 users on the Fort Carson domain; plan and coordinate the installation, testing, operation, troubleshooting & maintena nce of hardware, operating systems, and applications software a Schedule downtime to minimize user impact; identify, and correct server securi ty vulnerabilities a Provide Blackberry Enterprise Server administration, upgrades, patches and cus tomer support to extend e-mail services to government issued handhelds a Ensure security patches are installed in accordance with configuration managem ent policies for all servers assigned a Maintain documentation for all servers/applications assigned a Write Standard Operating Procedures (SOPs), develop project timelines, define duties/tasks to be performed, develop measurements standards for acceptable perf ormance, and develop procedures to ensure duties/tasks are implemented, and eval uate and ensure completed work meets performance standards a Coordinate with appropriate DOIM personnel to integrate systems into targeted network a Provide briefings and coordinate plans with Staff principals, USAG, FB-DOIM us er groups, and all external affected sites. Perform business process analysis, a nd define requirements. June 2007 a" June 2008 a" Technical Lead MNSTC-I, International Zone Baghdad Ir aq- Responsible for managing an Enterprise level domain which supports over 3,50 0 user/computer accounts. Responsible for managing all account resources, securi ty groups, delegations of authority rights, domain structure, file/application s ervers, infrastructure and exchange servers on the MNSTC-I NIPR/SIPR/CENTRIXS LA Ns. Monitors, operates and maintains LAN servers to ensure optimum performance. Summarizes, interprets, and relates information on difficult problems. Perfor ms preventative maintenance and schedules service interruptions for systems down times on all covered LAN servers. Performed daily maintenance of the Active Di rectory site structure and Organizational Unit structure for MNSTC-I base. a Responsible for data protection/disaster recovery on all covered LAN servers u sing Veritas Backup Exec software suite. a Installed, configured and maintained WSUS 3.0 for maintaining patch management

of all LAN servers and workstations. a Developed sixteen and modified thirty six Work-center Operating Procedures det ailing process flow and area of responsibilities for all team members. a Implemented security groups supporting delegation of rights for elevated accou nts. a Responsible for Microsoft Exchange 2003 messaging systems on three LANs. a Installed and configured domain print servers, eliminating locally attached pr int devices and centralizing print support. May 2005 a" June 2007 - System Administration Supervisor Balad Iraq- Supervised 8 systems administrators responsible for managing an Enterprise level domain wh ich supports over 20,000 user/computer accounts. Responsible for managing all ac count resources, security groups, delegations of authority rights, domain struct ure, Group Policy Management, file/application servers, infrastructure and excha nge servers on the Balad NIPR/SIPR/CENTRIXS domains. Monitors, operates and mai ntains LAN servers to ensure optimum performance. Summarizes, interprets, and r elates information on difficult problems. Performs preventative maintenance on all covered LAN servers. Provides guidance on reporting, diagnosing and resolvi ng of domain issues. Analyzes work being performed and makes recommendations fo r innovative and more efficient work processes and procedures. a Aligned the Balad Active Directory structure to mirror the installations organ izational structure. a Consolidated Group Policy Objects on Domain to ensure base-line continuity on domain workstations and servers. a Responsible for data protection/disaster recovery on all covered LAN servers u sing Windows native backup. a Implemented internal systems administration training for 8 systems administrat ors. a Installed and configured Spot Light network system monitoring software. a Developed Unit Rotation procedures for inbound/outbound units to Balad a Developed and implemented Work-center Operating Procedures and Job Certificat ion Task Lists for system administration team a Implemented security groups supporting delegation of rights for Information Ma nagement Officers a Trained over 500 Information Management Officers annually on skill requirement s to provide level 1 network/connectivity troubleshooting and Level 2 help desk support in accordance with internal procedures and applicable military regulatio ns.

April 2004-April 2005 a" System Operations Team Technical Lead Schriever Airforc e Base-Colorado Springs:- Supervised 9 systems administrators responsible for m anaging an Enterprise level domain which supported over 6,000 user/computer acco unts. Responsible for managing all account resources, security groups, delegatio ns of authority rights, domain structure, Group Policy Management, file/applicat ion servers, infrastructure and exchange servers. a Installed and managed Update Expert ensuring compliance with Airforce security edicts. a Developed and implemented LAN Standard Operating Procedures for system adminis tration section a Aligned Active Directory structure to mirror the installations organizational structure. a Consolidated Group Policy Objects on Domain to ensure base-line continuity on domain workstations and servers. a Implemented internal systems administration training for 9 systems administrat ors. June 2004-April 2005 a" Instructor MCSE program for Panthera Corporation, Colora

do Springs Colorado: - Assistant MCSE instructor on contract to Hennsmen Trainin g Center. Provided MCSE course of instruction for Windows 2003. a Trained approximately 62 students on the Windows 2003 MCSE track. a Twice selected as Panthera Corporation instructor of the quarter. April 2001-March 2005 a" System Administration Schriever Airforce Base-Colorado Springs:- Served as Senior systems administrator on the enterprise domain. Resp onsible for providing guidance on reporting, diagnosing and resolving of domain issues. Served as installation technical Point of Contact for 6 Geographically S eparated Units (GSUs) in the continental United States and overseas. Primary Sys tems administrator for Sun Solaris 5.9 servers and Oracle 9i databases. Secondar y administrator of Shiva VPN. a Developed GSU procedures for remote access of domain resources. a Installed and configured Spot Light network system monitoring software. a Configured and administrated 12 Oracle 9i database servers. a Configured and administrated the Remedy 5.0 Ticket Tracking System server. a Senior systems administrator Implemented security groups supporting delegation of rights for Work Group Managers. March 1999-April 2000 a" System Administration Supervisor Land Properties Inc.-C olorado Springs:-Designed and managed the corporate NT domain and six separate c hild domains for one of Colorado Springs largest land development companies. Ser ved as IT manager. Performed preventative maintenance on all covered LAN servers . Provides guidance on reporting, diagnosing and resolving of domain issues. Ex tracted demographic data from corporate database servers to assist in company ma rketing approach. a Built and administered the Corporate NT Domain and six separate child domains for locations throughout Colorado and New Mexico a Developed and instructed the company help desk program for 84 employees a Built and maintained the corporate web site a Configured remote access to corporate resources. July 1997 a" March 1999 a"Information Management Officer for 4th Finance Battali on, Colorado Springs, Colorado: Served as Information Management Officer for th e 4th Finance Battalion. Responsible for domain administration, help desk suppor t and level 2 connectivity issues. Supported a customer base of 124 users. a Built and administered the Battalion NT4 domain. a Configured users and computer accounts for access to domain resources. a Configured and maintained folder permissions on the battalion domain. a Configured and administered the battalion web site EDUCATION a MCSE Windows 2003 Certification a" February, 2008 / MCSE Windows 2000 Certific ation a" December, 2002 aMS 6425B Configuring and Troubleshooting Windows Server 2008 Active Directory D omain Services 24-28May10 aMS 6419 Configuring, Managing and Maintaining Windows Server 2008 Servers 3-7M ay10 a MS 50028 Installing and Configuring System Center Manager 2007 7-11Jun10 a Oracle University - Oracle 9i Associate level courses 1 and II a Sun Solaris 5.9 course at Hennsmen Training Center a Department of Defense Education in Schools Instructor Course a" December 1996 a Management and Customer Relations courses including: a Six Sigma (greenbelt) March 2006 a 110% Customer Satisfaction course