TOBRIN TIGER OSWALD 138 Hillside Road * Chester, NJ 07930 * 908.625.0069 * to1294038@westpost.

net PROFESIONAL EXPERIENCE FLASH GLOBAL LOGISTICS-Pine Brook, NJ 2007-present Director, Client Development * Manage seven accounts, in excess of 10 million annually. * Conduct planning meetings and quarterly business reviews with clients ensuring KPI's are met, discuss strategies and plan for expansion within the client base . * Expand Flash's reach across the client organization via contract negotiations, operations management, client implementation, and customer service. * Participating in cross functional project teams to develop best in class proce sses, SOP's, and work instructions based on each clients specified needs. * Responsible for operational implementation and process flow of client's busine ss model. * International and domestic understanding of critical spare part focused logist ics, precision and velocity, coordination of delivery schedules, timely and flex ible distribution, and proper infrastructure and equipment at distribution cente rs. * Development of new sales opportunities and ongoing revenue streams, organic gr owth, and solicitation of referrals. COACH, Inc. - New York, NY Account Manager- U.S. Wholesale 2006-2007 * Supervise seven Merchandise Coordinators. * Responsible for driving sales in a multi million-dollar store through the stor e team that ensures all merchandising and marketing is executed and adhered to t hrough company directives. * Effectively communicate verbally and in writing to all levels of the US Wholes ale Accounts. Report weekly account needs, market and sales trends to internal and external partners. * Built relationships with Regional Vice Presidents, buyers, regional managers a nd key decision makers within each retailer establishment defining strategic ini tiatives to increase sales plans over 20 million. * Partnered and trained Regional and District Manager to ensure accuracy are mai ntained at the field level. * Lead in store openings, remodels and expansions, and used the store opening pr ocess to conduct visual merchandising seminars and workshops. * Troubleshooting of field concerns pertaining to visual merchandising, marketin g, store design and fixture usage. * Guided field associates to best maximize their individual selling space and fi xture designs. * Support the brand by promoting consistency of merchandising practices from sto re to store. * Collected and accessed feedback from executives and field associates addressin g visual merchandising/store design issues. * Fostered relationships that connected the field to corporate headquarters. TIFFANY & COMPANY -Parsippany, NJ Manager of Integration-Specialty Retail 2004-2006 * Responsible for coordination and project planning of new business ventures and acquired businesses; including integration of vendor compliance, distribution o perations, unit forecasting, IT requirements and sales. * Responsible for process improvement, assisted new facility design and construc tion, capital equipment justification and purchase, and systems enhancements to streamline the distribution operations

* Utilized technology and creative means to identify opportunities for establish ing operations and procedures for new business ventures for Tiffany & Company, i ncluding Sarbanes-Oxley and Business Continuity objectives. * Developed and updated training programs for new and existing store sales and s upport staff focused on the following areas: company history and store policies, administration and Point of Sale training, and Standard Operating Procedures. * Key player in assisting with new store openings, including but not limited to, planning, distribution and store set up. * Responsible for the distribution of product to 24 international retail locatio ns for Little Switzerland including Inbound Receiving, Inventory, and Fulfillmen t in excess of 400,000 units. * Managed order fulfillment, receiving, stock rotation, replenishment, inventory control, labor management, and customer service. * Responsible for the distribution of product to four domestic locations for Iri desse including vendor compliance, inbound operations, inventory, and replenishm ent. Manager of Fulfillment 1997-2004 * Responsible for overall operation of 347,000 sq. ft. warehouse center, servici ng over 10,000 customers worldwide, with more than $35 billion in sales revenue. (RF based) * Held accountable for the supervision of more than 225 employees, encompassing delivery, warehouse, sales support, administrative and supervisory personnel. * Participated in the continual development and improvement of warehouse standar d operation procedures for the facility. * Responsible for the selection and training of personnel, and had a positive im pact on and assisted in the development of the team. * Provided leadership in establishing and reaching the expected performance leve ls of the team. * Innovated significant new and complex processes to support achievement of comp any and customers goals and objectives. * Identified areas of strengths and weaknesses, resulting in implementation of s tandards, changes in operations, and systems that optimize productivity and the bottom line. * Demonstrated ability to motivate staff to maximum productivity and control cos ts through the effective use of manpower and available resources. Supervisor Sales/Service 1995-1997 * Managed a team of five coordinators and 110 associates for five sales channels . * Motivated, trained, and developed employee performance through a variety of me chanisms such as observations, metrics analysis and feedback devices from custom ers, peers, and management. * Utilized strong knowledge of customer systems, products/services and leadershi p skills to oversee and guide employees to meet performance and customer service objectives. * Reviewed and evaluated staff on ability to meet those objectives. Directed and advised improvement strategy when objectives were not met. EDUCATION University of Phoenix, M.A., Organizational Management Susquehanna University, B.S., Marketing/Human Resources Management Villanova University, Six Sigma: Green Belt Certified