Shan T. Thach-Hale 15335 Climbing Branch Drive Houston, TX 77068 Phone: 832/231-7924 ct1251152@westpost.

net PROFILE Strong background in Business Development, Management, Human Resources and Recruiting. Hard-working team player with great communication skills and a perfect attendance record. Proficient computer skills include: Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Omni Rate Database, OA SIS/Peoplesoft, Project Management Spreadsheet, Outlook, and Lotus Notes. Type 55 words per minute Able to perform accurate calculation for a database used by Management for Capacity and Material Planning, Forecasting, and Sales Projections EXPERIENCE Century21 Premier Gold Properties 12/2009 - Present Licensed Real Estate Agent Business Development o Client consultations o Coordinated, managed and monitored all activities related to Real Estat e Marketing o Networking o Manage client relationship o Handled overall aspects of paperwork; Offers, Leasing, Listings, and et c. Randstad Work Solutions 6/2005 - 6/2008 Senior Agent Sales and Service o Responsible for all aspects of the client and contractor relationship o Expanding existing and selling new accounts o Build, manage, qualify, and maintain a database of clients and prospect s for business opportunity in the market o Consistently exceeding Client and Contractor expectations of service by offering innovative and creative employment solutions o Business consultation for clients Recruit o Conducted interviews o Attend networking events o Work with National Recruiting Manager to develop specific recruiting pl ans Contributed administratively to branch operations Human resources duties includes: I-9 compliance, payroll, benefits, new hire orientations, etc. o Managed the profitability of the business includes; volume, pricing, an d management of DSO o Bombardier Aerospace 9/2004 - 6/2005 Human Resources Coordinator Reviewed applications for employment Recruiting o Selected qualified applicants for consideration o Contacted applicants and make arrangements for interview o Conduct preliminary or pre-screening interviews

Coordinated, managed and monitored all activities related to temporary and permanent labor. Training Tracked and administered internal human resource documents o Employment requisitions o Job posting o Transfer request Arranged travel plans for potential candidates Maintain New Hire Tracking Process Entered data into HRIS systems Supported fellow co-workers Aerotek, Inc. 11/2003 - 8/2004 Customer Support Associates Established rapport with contractors Proficient in OASIS/Peoplesoft systems Performed payroll/paycheck issues and accounting procedures. Conducted new hire orientation Processed new hire paperwork, including I-9 procedures Kept daily log of call contacts, to-dos and follow-through Supported fellow co-workers. Volt Services 11/2002 - 11/2003 Exel Logistics - Administrative Assistant Processed all billing inquiries Assisted Corporate Audits Data entry Typed correspondence and screen calls General office duties included: filing, faxing, multi-lines phone, cus tomer service Team oriented environment EDUCATION DeVry University 7/1999 - 6/2002 Bachelor of Science in Business Administration Completed merit courses and focuses: Business Operation Management Quality Control, Project Management, Marketing, Facilities Planning, I nventory Management and Logistics References Available Upon Request