JAMES P. BERKE 40 Lenape Trail Washington, NJ 07882 ________________________________________ (908) 689-4979 jb118c9d8@westpost.

net Facilities Supervisor with demonstrated track record of excellence in the pharma ceutical and maintenance industries. Experience in developing and integrating su pplier, processes, materials, data and technology. Reviews and approves contract data to ensure business requirements are met. Manages facilities operations fro m initial request to implementation. Investigates and resolves issues. Develops project plans and sequence of events to support delivery commitments. Drafts, up dates and reviews processes and procedures to support business and regulatory ag ency requirements. Key skills include: * * * * * * Project Management Relationship Management Maintenance/Operations Employee development Customer Service Budgeting

PROFESSIONAL EXPERIENCE MERCK PHARMACUTICAL CO., INC. 1997-2009 Facility Services Supervisor * Oversaw floor and carpet maintenance for 32 building and supervised 20 hourly employees * Created a master schedule for floor and carpet maintenance, which resulted in a more regular cleaning process, improved overall facilities appearance, and inc reased customers satisfaction to 98%. * Coordinated training for entire janitorial project team and co-trained new sup ervisor. * Managed supply ordering process and maintained a $9M annual budget, Came under budget 11 out of 12 months in 2008 and 2009. * Effectively coordinated manpower for facility Services projects and increased productivity per square foot. * Facilitated with equipment maintenance and repairs. * Handled customer request and satisfactorily complaints. MONARCH BUILDING MAINTENANCE 1992-1997 Project Manager * Managed up to 45 full time janitorial employees. * Scheduled projects in conjunction with customers request. * Worked utilizing blue prints for new and established sites. * Managed up to 6 full time supervisors. * Prepared and maintained accounts notes including customer request and complain ts. * Maintained necessary payroll record, preparations and distributions of pay che cks. PRIOR EXPERIENCE General Manager, Squire Maintenance * Managed 125 full time janitorial employees. * Prepared proposals for janitorial contracts and increased business by 45%. * Purchased all supplies and equipment and saved the company $100K per year. * Coordinated special and regular janitorial services. * Performed worker evaluation.

* Calculated payroll for accounts and employees. * Maintained notes, inspection and information to be reported directly to custo mers. Owner, Elite Janitorial Services Inc. * Established janitorial business that included residential and commercial clean ing, commercial floor care, carpet care and window washing. Grew revenues from $ 25K to $525K. SOFTWARE Proficient in Microsoft Word, Excel and Outlook