Christian Alcalde 282 Water Lily Circle * Winston Salem, North Carolina * ca1183bee@westpost.

n et * (336) 653-4844 Career Profile Effective Warehouse Supervisor with 20 years of experience performing and managi ng variety of production and logistics tasks; history of improving efficiency an d inventory control; and proven ability to motivate teams of as many as 18. * Plans, monitors, and strives to improve efficiency of warehouse processes, imp lementing controls and ensuring staff's understanding of expectations and proced ures. * Interacts with clients, suppliers, and upper management using strong interpers onal skills. * Fluent in Spanish and English. Professional Experience K-Services, Winston Salem, North Carolina 2010-Present Warehouse Supervisor Managed team of 18 warehouse personnel in collaboration with one other superviso r, ensuring staff properly sorted and prepared parts for technicians who repaire d computer hardware and guiding employees in proper shipping. * Adapted to new, highly automated system for retrieving parts for repairs and s hipping goods to consumers. * Translated system requirements and management expectations to primarily Spanis h-speaking team and motivated them to achieve objectives. * Improved efficiency and productivity within warehouse by better explaining pro cedures to staff and creating encouraging working environment. Eurokitchens, Inc., Bayamon, Puerto Rico 2003-2010 Service Representative/Granite Cutting Machine Manager Managed team of 18 technicians, delivery personnel, and other staff in designing , crafting, and installing granite and marble for custom kitchen and bathroom co untertops, floors, and other surfaces. * Implemented inventory control process for granite and marble in warehouse, tra cking use of slabs in projects and ordering replacements when necessary, resulti ng in better product availability. * Represented company as sales and service representative on nearby islands of S t. Thomas and St. John's, using English skills to interface with clients and wor kers. * Took measurements in homes, cut granite to size, oversaw work of polishers, an d coordinated with deliverers and installers to ensure shipment of finished good s. * Earned OSHA certification for forklift operation. Safeline, Inc., Tampa, Florida 1998-2003 Warehouse Supervisor Supervised staff of five in warehouse that prepared safety testing equipment, ma naged inventory, and coordinated shipment of equipment. AGC Electronics, Parsippany, New Jersey 1990-1998 Production Agent Held wide range of roles and earned promotions; assembled and soldered connector s to PC boards. Education and Certification OSHA Certified Forklift Operator Paterson Catholic High School, Paterson, New Jersey, 1990