You are on page 1of 2

Steven Earl Keller 6007 Monet Drive Roanoke, VA 2018 540 521-4462 Career Summary Successful professional Sales

Manager with extensive experience in training and managing teams that accomplish sales objectives in a fast paced, goal oriented competitive environment. Experience in commercial, industrial, health care, grocery, restaurant, and automotive products with emphasis in environmental/safety services. Diverse and dynamic sales professional with a proven record of accomplishments and repeated recognition for outstanding performance in a business environment with excellent communication and interpersonal skills. Combined qualities and experience result in the ability to solve problems quickly and work in team environment. Recent Experience August 23, 2003 to Present Safety-Kleen Systems Vinton, VA Customer Service Manager / Market Sales Specialist * Build relationships with key buyers in territory. * Assess current / potential business in accounts and create a strategy to increase business while meeting the customer needs to acquire and retain accounts. * Analyze Customer's needs and design sales, customer service and account management processes. * Prepare and deliver quotes and sales presentations / demonstrations to identify new solutions for customers. * Provide technical and sales assistance to customers. * Monitor and track sales plan to ensure monthly sales quota is met; prepare regular status reports. * Keeping abreast of products, market conditions and competitive activities * Execute a market's operational strategy including manpower planning, facility staffing, logistical and fleet management. * Ensure operational efficiency, safety and compliance. Hire, train, coach, evaluate and direct subordinate Service Center Employees. * Manage performance and other human resource related issues. * Create individual development plans for to increase performance and revenues. * Responsible for profitability while maintaining operational cost below budget * Increase performance by ensuring that customer needs are met and by handling customer request / complaints. * Consistently maintained the highest facility performance rankings in Key Performance Imperatives Prior Experience

Coca-Cola Consolidated Bottling Company Roanoke, VA Advanced Sales Summary of responsibilities: * Sales negotiations with Supermarket Managers and Independent Stores. * Established and maintained a proper inventory level of Coca-Cola products and services for various market regions. * Increased sales through creative merchandizing and product placement. * Implementing problem solving techniques to maintain the confidence of customers and employees. * Supervising, training, and directing employees, both written and verbally. * Managerial responsibilities included sales statistics, Management reports, employee evaluations, and customer satisfaction. Additional Work Experience can be provided United States Navy and United States Naval Reserves Roanoke, VA Petty Officer Third Class Seabee's - Naval Constructional Battalion * Instructor for various training operations * Numerous awards and citations for exceptional performance. * Honorably Discharged February 1999 Education Graduated from William Bryd High School, Class of 1991 Attended Virginia Western Community College. Corporate Smith Systems Driving Instructor Various corporate management training and development seminars. Numerous sales development classes. Personal Married in 1998 to Melissa Rowan Keller, we have two children; Andrew and Mitchell Keller. I am active in the community, holding positions on Penn Forest Elementary PTA, Cave Spring National Baseball League Board Member and AFC Soccer Board member, as well as coaching numerous sports through the Roanoke County Parks and Recreational Leagues.

You might also like