MAUREEN P. MCKAY 4380 Sebring White Lake, Michigan 48383 248-703-5046 mm115916e@westpost.

net OPERATIONS and ENGINEERING PROFESSIONAL Dynamic operations and engineering professional with history maximizing producti vity, minimizing costs, and increasing bottom line for multi-billion dollar glob al manufacturing and distribution corporations. Transformed new, struggling, and stagnant operations into high-performance team environments, designing and exec uting multi-tiered strategic plans. Overcame complex obstacles and crises, creat ing innovative solutions to multifaceted issues in both union and non-union envi ronments. Built consensus on common vision and goals, cultivating relationships, boosting morale, and instilling accountability with personnel on all levels. Strategic Planning Change & Crisis Management Continuous Improvement Quality Assurance Inventory Control Manufacturing Integration Problem Solving Team & Consensus Building Cost Reduction Bottom-Line Optimization Lean Manufacturin g Kaizen Implementation Logistics

AMAZON.COM, Pennsylvania, Arizona 2009 - 2010 Operations Manager Fulfillment Center, Goodyear, AZ 2010 Acting General Manager on evening shift for distribution center receiving 17,000 ,000 units of yearly inventory and shipping product direct to the customer. Acc ountable for all aspects of inbound and outbound shift performance including saf ety, quality, customer experience and productivity. Led fulfillment activities including management of work-in-process inventory an d queue design to ensure 100% on-time performance to customer expectations and m aximized flexibility for just-in-time performance. Within past 4 months, 100% a chievement of product delivery to customer expected arrival date. Collaborated with transportation and operations teams across the facility and w ithin the network to ensure weekly forecasts are understood and plans are in pla ce to meet demand requirements. Coordinated with inbound and outbound teams to ensure transportation logistics are in place for the shift. Area Manager Replenishment Center, Hazleton, PA 2009 - 2010 Led all facets of inventory control and quality assurance for high volume replen ishment and distribution facility that received, processed and allocated over 22 1,000,000 units of yearly inventory. Developed and implemented lean processes a nd initiatives to improve overall inventory management efficiency and quality pe rformance for the facility. Led day to day activity for 27 direct reports in no n-union environment. Developed and implemented new quality audit process leading to 17% improvement in quality performance in 1st 4 months of assignment. Led Kaizen events in Prep and Stow processes in 1st 6 months resulting in cycle time improvements of 11% and overall savings of $800 K allowing the site to ach ieve projected growth performance with no impact to downstream order fulfillment . GENERAL MOTORS CORPORATION, Michigan, Ohio 1989 - 2009 Area Manager - Body Shop & General Assembly Orion Assembly Center, Lake Orion, MI 2006 - 2009 Managed all aspects of production and maintenance for high volume business units

running more than 70 units per hour. Implemented lean initiatives to increase e fficiency, facilitate continuous improvement, minimize waste and maximize flexib ility. Drove initiatives to attain best-in-class manufacturing productivity. Col laborated with manufacturing engineering team on capital equipment purchases. Su pervised 70 salaried and 980 hourly employees. Turned around underperforming operation in 1st 12 months, improving throughput 20% and first-time quality 10% while reducing 45 shop-wide operations, lowering variable cost per vehicle 14% and improving scrap performance 17%. Saved $1.2M co-championing innovative approach to assembly cell installation fo r new program. Implemented 3rd shift production operation on time, under budget and with no lo ss to quality. Global Process Leader & Executive Technical Assistant, Detroit, MI 2004 - 2006 Managed the design, integration and strategic business plan for global manufactu ring organization. Supported North American President managing rapidly fluctuati ng P&L priorities at corporate headquarters. Oversaw preparation of presentation s, speeches, and remarks. Authored technical content and messaging for Board of Directors, internal employees and executives, and external partners and alliance s including media. Eliminated $950K in costs, leading project that standardized metrics across 178 worldwide operating units. Collaborated with teams across the company to ensure that manufacturing plans w ere in alignment with objectives in key functional areas. Chaired business evaluation and strategy meetings with top 20 manufacturing and engineering leaders which helped resolve strategic differences and lay ground w ork for future technology development. Lead Production Superintendent Chassis, Final & Heavy Repair, Pontiac, MI 2002 - 2004 Directed 7 general supervisors overseeing 200 hourly employees running 60 units per hour for full-size truck manufacturing facility. Led team to meet all goals for safety, quality, and throughput. Resolved conflicts and grievances related to union contract negotiating mutual agreements between both management and unio n. Decreased variable costs 15%, increased production 5%, improved quality 27% and saved $3.2M to the business unit bottom line during tenure. Raised JD Power quality score for assigned area 60% in 4 months, chairing inter nal task force consisting of UAW and salaried employees; developed structured me etings, reports, and best practices. Group Manager NA Manufacturing Engineering Business Planning, Warren, MI 2001 - 2002 Formulated and executed comprehensive strategies and metrics to consolidate 2 ma jor divisions. Identified opportunities and devised tactics to eliminate redund ancy and streamline operations. Integrated functional areas from truck and car operations under 1 cohesive mana gement team. Designed standardized processes while creating and launching an inn ovative communication tool involving participation from production workers, engi neers, managers and executives. Worked with team to produce $1.2M in savings by recommending series of operatio nal cost saving initiatives as processes were identified, consolidated and impro ved or eliminated. Group Manager Engineering, Pontiac & Flint, MI, and Dayton, OH 1997 - 2001 Orchestrated launch of major sport utility and truck product programs within $17 0M budget and strict market delivery timeframes. Led cross-functional team consi sting of 55 manufacturing engineers to design, construct and install 50 major pi eces of equipment and 350 tools in new assembly facility. Created $3M in savings and 15% production performance improvement, creating ass

embly sequences and processes to build new line and integrate lean manufacturing . Restructured and renegotiated $80M in total contracts, transitioning to perform ance-based payment; reduced associated costs by $5M compared with prior program. NOTE: Additional professional history with GM includes roles as: Design Engineer for Safety Systems (1995 1997), Safety Engineering Manager International Prog rams (1993 1995), Project Engineer Environmental Health &Safety Engineering (1 989 1991). Details on request. EDUCATION and PROFESSIONAL DEVELOPMENT Master of Business Administration, University of Michigan, Ann Arbor, MI, 2001 Master of Science in Mechanical Engineering, Stanford University, Stanford, CA, 1993 Bachelor of Science in Mechanical Engineering, GMI Engineering & Management Inst itute, Flint, MI, 1989 Management of Managers Seminar - Executive MBA Program, University of Michigan, Ann Arbor, MI Professional Engineers Examination (Part 1) Passed, State of Michigan HONORS & AWARDS GM Chairmans Honor (2 times) GM People Make Quality Happen Award