SYED A. FAZAL 208 Gelston Ave, D1, Brooklyn, NY 11209 347-497-5518 (home) 347-458-8051 (cell) sf42a010@westpost.

net SUPPLY CHAIN/INVENTORY MANAGER Enterprising and industrious supply chain executive with experience in managing complex accounts in the food and beverage and pharmaceutical sectors. Innovative inventory manager with a track record in achieving cost savings and improving s ales through streamlined processes. Skilful marketer recognized multiple times f or excellence in customer service. Supply Chain Management Inventory Management Retail Sales Customer Services Distribution Order Processing Materials and Production Planning Warehouse Management Shipp ing Sales Analysis Training Budgeting Accounts Marketing PROFESSIONAL EXPERIENCE MACY'S INC, New York, NY Sales Associate, Macy's East, 2006-present Handle merchandising, display and retail sales to Macy's customers, surpassing s ales targets for two consecutive years. Gain recognition for exceptional sales a nd customer service, while improving express credit provision through above-targ et issue of Macy's Star Reward cards. Key Achievements Received Macy's Diamond star award for excellent sales after exceeding 2007 and 2008 sales targets by 100%. Achieved the highest area sales of Macy's credit card for two consecutive years. Recognized both internally and externally for excellent customer service, includ ing gaining website star award. NESTLE BANGLADESH LTD, Bangladesh Customer Service and Distribution Executive, 1998-2006 Successfully led customer service and distribution operation for major internati onal food and beverage corporation, achieving operational efficiencies while pro viding exceptional customer service. Improved inventory control, order managemen t and delivery, resulting in increased sales and better product availability. Re cognized for ability to implement complex but effective systems to improve custo mer service. Key Achievements Reduced warehouse costs by 50% through implementation of operational efficiencie s and best practices for customer service and product distribution. Slashed transportation costs by 50% by streamlining transport and order valuatio n system. Improved distribution system, resulting in keeping costs to below 2% of turnover for four years. Boosted sales by 15% while reducing bad debts by 50% through the introduction of a targeted credit facility and product delivery system.

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ADDITIONAL EXPERIENCE ALCO PHARMA LTD, Bangladesh Inventory Control Executive Handled inventory management, materials planning, shipment coordination and repo rts and sales analysis for pharmaceutical manufacturer, succeeding in controllin g costs through reductions in working capital. BRISTOL MYERS SQUIBB, Bangladesh Costing Supervisor Supervised inventory (raw materials, packaged materials and finished goods), cos ting, budgets and analysis for leading multinational pharmaceutical manufacturer . EDUCATION/TRAINING Bachelor of Commerce University of Chittagong, Bangladesh Diploma on Sales Management and Marketing Trans World Tutorial College, Jersey, Britain. Attended several functional and personal development training programs organised by Nestle.