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M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010. Second Semester BUSINESS ENVIRONMENT (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. 1. What are business objectives? 2. Bring out the manifestation of globalisation. 3. Bring out the economic implications of technology. 4. Discuss the impact of legislature, executive and judiciary in business. 5. Bring out the problems faced and remedies available for small units. 6. Explain the major provisions of FEMA. 7. What do you understand by public sector enterprise state their objectives? 8. Define industrial sickness. What are the causes for sickness? SECTION B (4 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. 9. What do you understand by vision, mission and objectives? How are they interrelated? Illustrate your answer. 10. Explain the New Economic Policy of 1991. 11. Explain benefits and demerits of multinational companies. 13

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12. Discuss the process of globalisation. 13. Explain the role of economic planning in economic development. 14. Critically examine the fiscal policy in India. 15. Explain the impact of socio-cultural environment in business.

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M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010. Second Semester RESEARCH METHODS (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks)

Answer any FIVE of the following questions. 1. Define research. Mention the significance of research in social sciences. 2. What is hypothesis? Give the types of hypothesis with an example. 3. Mention and discuss the advantages and disadvantages of sampling. 4. Differentiate between deduction and Induction reasoning. Give examples. 5. Mention the contents of research report and write down the principles of good report writing. 6. What are the advantages of questionnaire method? 7. Mention the steps involved in the preparation of interview. 8. Explain scaling techniques. SECTION B (4 15 = 60 marks)

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Answer any FOUR of the following questions. 9. Explain in detail the process of data analysis. 10. Explain in detail scaling and scaling techniques with an example. 11. Explain in detail the modes of data collection. 12. Consider any one example of your choice and develop a questionnaire which should include both open-ended and closed ended questions. 13. Explain the formulation and testing of hypothesis. 14. Explain descriptive research with an example. 15. Explain the importance of report writing.

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M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010. Second Semester MANAGEMENT INFORMATION SYSTEM (2008 onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks)

Answer any FIVE of the following questions. 1. What is MIS? Give the structure of MIS. 2. What do you mean by data processing? Explain the data processing types with examples. 3. Explain in detail the system development life cycle. 4. What is Internet? Give the importance of internet wrt organisational context. 5. What is electronic data interchange? How it will be useful in organisation. 6. Mention the approaches of MIS development. 7. What is LAN, WAN and MAN? 8. Explain the application of Internet. 15

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SECTION B (4

15 = 60 marks)

Answer any FOUR of the following questions. 9. What is information system? Mention the characteristics and requirements of MIS. 10. What is e-commerce? Give classification of e-commerce. 11. Explain the executive information system in detail. 12. Write short notes on : (a) (b) (c) (d) (e) Artificial intelligence ERP e-mail Decision support system Video conferencing

13. Discuss the limitations of MIS. 14. Explain Electronic Data Interchange and its applications. 15. Explain about Website management.

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M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010. Second Semester STRATEGIC MANAGEMENT (2008 Onwards) Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks)

Answer any FIVE questions. All questions carry equal marks.

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1. Mention the characteristics of objective setting. 2. What are the benefits of having a vision? 3. Discuss the scope of corporate level strategies. 4. What do you mean by portfolio analysis? What are its advantages? 5. How can a clear business definition help a strategist in focusing on strategic alternatives? 6. For what purpose is a buyers firm motivated to go for a merger? 7. List out the elements involved in the implementation of a strategy. 8. Why does the need for functional plans and policies arise? SECTION B (4 15 = 60 marks)

Answer any FOUR questions. All questions carry equal marks. 9. Enumerate the problems in setting up a new business enterprise. 10. Explain the four alternative corporate level strategies. 11. Discuss the process of strategic decision-making. 12. Discuss Michael E.Porters approach to defining generic competitive strategies. 13. What are the strategic issues involved in using a joint venture strategy? 14. Enumerate the major insights developed by leadership theory to help strategies in leadership implementation. 15. Discuss the difficulties that emerge in the implementation of strategies.

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M.B.A. (Human Resource Management) DEGREE EXAMINATION, DECEMBER 2010. Second Semester

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QUALITY MANAGEMENT Time : Three hours Maximum : 100 marks SECTION A (5 8 = 40 marks)

Answer any FIVE questions. 1. How to use quality as a customer delight? 2. Quality is a tool to meet standards. Discuss. 3. What are the objectives of quality management? 4. What are all the elements of TQC? 5. Write a note on quality circles. 6. Is quality free of cost? 7. How do ISO 9000 series help to maintain quality standards? 8. What is the need of quality review? SECTION B (4 15 = 60 marks)

Answer any FOUR questions. 9. Explain 6 sigma concept in relation to quality. 10. Write short note on statistical process control and acceptance sampling. 11. What is the role of MNCs in emergence of global quality? 12. Write about TQC in USA. 13. Explain the process of business process reengineering. 14. Write the examples of companies which has maintained quality with the help of strategic alliance. 15. Write a note on quality circles, quality teams, total quality control system.

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