SMART Designs

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network
Application Note
March, 2011

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CONTENTS

Overview

Provisioning Sequence 4 Configuring the Pre-Existing Router 5 Creating and Enabling the Voice VLAN 7 Disabling Data VLAN DHCP Service and Configuring Static IP Connecting the UC300 Device to Pre-existing Network 9 Connecting IP Phones, Verifying Data and Voice Connectivity Continuing the UC300 Solution Configuration 11 For More Information
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Contents

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Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network
Overview
This application note is part of the Cisco SMART Designs Suite and is based on the design recommendations described in the Cisco Unified Communications 300 Solution Design Guide. This application note describes how to add a Cisco Unified Communications 300 (UC300) Series device to an operational small business network. After adding the UC300 device, you can continue installing the UC300 solution according to the guidelines described in the Cisco Unified Communications 300 Solution Implementation Guide. These documents and other application notes for adding various capabilities to the Cisco UC300 Series solution are available at the following URL: http://www.cisco.com/go/smartdesigns/uc300

Note

Although this document uses the Cisco SA500 Series router as an example, the UC300 Series solution can be added to any small business network with any third-party router that uses VLAN 1 for the data network, and has either an additional routed interface or an integrated switch with additional VLAN capability, as explained in this document.

Note

The switch(es) in the existing network should be capable of being configured as voice-ready switch(es), as described in the Cisco Small Business 300 Series Switch for Cisco UC300 Solution application note, which illustrates the voice readiness of a network. Based on the WAN connectivity, the UC300 Series has two deployment scenarios:

GreenfieldFor very small deployments in which the UC300 Series device provides basic networking and security. In such deployments, the UC300 WAN port is directly connected to the LAN port of a customer premises equipment (CPE) device, such as a cable or DSL modem, provided by the Internet service provider (ISP). GreyfieldFor existing and functional data networks, where the UC300 Series device is added as an appliance to provide voice services only. In such deployments, the UC300 WAN port is connected to an integrated switch port or routed Ethernet port of the router in a pre-existing data network. This document describes this greyfield scenario.

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SMART Designs Overview

Application Note

Figure 1 illustrates a greyfield scenario of the UC300 Series UC solution for a small business.
Figure 1 Typical Greyfield Scenario of UC300-Based Small Business UC Solution

PC/Laptop Connected to IP Phone SPA 300 or 500 Series IP Phones SPA 525G2 Wireless Desktop IP Phones IP Switch V Pre-existing Network
GE LAN Switchports FXS Port GE WAN Port

Small Business

IP

IP

IP

PC/Laptop to Configure UC320 http://<Static reserved IP>

Analog Phone or Fax

Internet Connection with or without a CPE Device

Router

UC320w

FXO Ports

Internet

Note

The link from the WAN port of the UC300 device to the pre-existing router is on a different network. It must use an IP subnet and VLAN (if required) different than those on the UC300 device. For details of VLAN design, see Figure 2 below. Based on the DHCP service and data VLAN termination, the UC300 greyfield scenario has the following two options:

Voice only (using pre-existing the VLAN and DHCP server for data)The UC300 device is added as a voice appliance in a fully functional pre-existing network. This document describes the pre-existing router for this scenario, while another application note describes the voice-ready switches. Voice and data (with an external DHCP server for the data VLAN)This is quite similar to greenfield scenario, except that an external DHCP server is used for the data VLAN, while the UC300 device continues to route data and provide WAN connectivity. The WAN port of the UC300 device must be connected to the other LAN-side subnet hosted by the router.

In the greyfield voice-only scenario, the voice VLAN is not seen by the router of the pre-existing network. The voice VLAN terminates on the UC300 device, while the data VLAN terminates on the existing router. In this case, voice traffic to the outside world, using a Session Initiation Protocol (SIP) trunk or Mediatrix BRI Gateway, continues to leave via the WAN port of the UC300 device as shown by the purple link in Figure 2.

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Application Note

Cisco Unified Communications Solution Overview

Figure 2

VLAN Design for the Two Greyfield Scenarios of the UC300 Solution

Voice-Ready Switch
SA500

IP Phone IP

Layer-3 Link

WAN Port UC320W Greyfield Scenario Pre-Existing Data Network

IP

UC320W

V Voice-Ready Switch

IP

PC/Laptop Connected to IP Phone Greyfield Scenario Pre-Existing DHCP Server for Data
Voice VLAN 100 Exclusive use for Voice Traffic
213707

802.1Q Trunk over Ethernet Connection between Switch-ports Data VLAN 1 The Native VLAN for 802.1Q

The first greyfield scenario uses the pre-existing VLAN and DHCP server for the data network. However, in terms of VLAN design, the second greyfield scenario (where the UC300 device routes both data and voice, but uses an external DHCP server for the data VLAN) is the same as the greenfield scenario, as shown in Figure 3.

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

SMART Designs Provisioning Sequence

Application Note

Figure 3

VLAN Design for the Two Greyfield Scenarios of the UC300 Solution

PC/Latptop Connected to IP Phone

IP

IP Phone

DHCP Server for Voice VLAN on UC300 Device

Voice VLAN Scope

Data VLAN Scope External DHCP Server for Pre-existing Data VLAN (On a server or a router) DHCP Server for Voice VLAN on UC300 Device

Greyfield Scenario Pre-Existing Data Network

PC/Latptop Connected to IP Phone

IP

IP Phone

Voice VLAN Scope

Data VLAN Scope

213708

External DHCP Server for Data VLAN Greyfield Scenario Pre-Existing DHCP Server for Data

Provisioning Sequence
This sequence of provisioning steps is pre-validated and optimized to minimize the installation time. This high-level sequence of steps is explained in detail in subsequent sections. The sequence of steps is as follows:

Configure the pre-existing router Create a voice VLAN in switches of the pre-existing network Disable the data VLAN DHCP service and configure a static IP address for the UC300 device on the data VLAN Connect the UC300 device to the pre-existing network Connect IP phones, verify data and voice connectivity Configure according to the UC300 Series solution implementation guide

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

Application Note

Cisco Unified Communications Solution Provisioning Sequence

Configuring the Pre-Existing Router

Before connecting the UC300 device to the pre-existing network using both LAN and WAN ports, configure a link on an existing router to connect the WAN port of the UC300. Some routers have an additional routed interface, which can be configured for an IP address with netmask 255.255.255.252 to create a link for the UC300 WAN port, using the configuration tool of the existing router. The WAN port is then directly connected to the existing router using an Ethernet cable.

Note

If you are using a Mediatrix gateway in the solution, you need a switch instead of directly connecting the UC300 device and existing router. In such a case, use a different netmask such as 255.255.255.0 or 255.255.255.248, depending on the number of devices in this network. This switch will also connect the Mediatrix gateway. For more details, see the application note at http://www.cisco.com/go/uc300 In this document, a Cisco SA500 is used to illustrate this task. The SA500 uses VLAN 1 for the data network, and has an integrated switch that will be used to connect to the WAN port of the UC300 by completing the following steps.
Procedure

Step 1 Step 2

Connect a laptop/PC to the pre-existing network and log in to the SA500. The factory-default IP address for the data VLAN 1 on the SA500 is 192.168.75.1, and the username/password are cisco/cisco. Select Networking > Available VLANs. Click Add to add a new VLAN. Provide an appropriate Name and ID, as shown in Figure 4. Do not select Inter VLAN routing. Click Apply.
Figure 4 Adding a New VLAN on the SA500 Router

Step 3

Select Networking > Multiple VLAN Subnets to change the subnet configuration of VLAN 4, which was created in the previous step. Click the Edit icon for VLAN 4, and edit the IP address appropriately with subnet mask of 255.255.255.252. Select None for DHCP Mode, as shown in Figure 5. Click Apply.

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SMART Designs Provisioning Sequence

Application Note

Figure 5

Subnet Configuration for New VLAN

Step 4

Select Networking > Port VLAN to change the VLAN for the one switchport to be connected to the WAN of the UC300. In this example, Port 4 is used. Click the Edit icon for Port 4, and edit its VLAN configuration. Select Access mode, and change PVID to 4, as shown in Figure 6. Click Apply.
Figure 6 VLAN Configuration for the Port to be Connected to UC300 WAN

This completes the creation of the point-to-point link on the pre-existing router, described by using the SA500 as an example. For more configuration help on the SA500 Series, see its administration guide at the following URL: http://www.cisco.com/en/US/products/ps9932/prod_maintenance_guides_list.html
Step 5 Step 6 Step 7

If the UC300 Series solution requires external access for administrative purposes, create port forwarding on the pre-existing router; by default, the UC300 uses port 8080 for external access. If SIP trunking service is used for external voice calls, configure WAN QoS on the pre-existing router, so that voice traffic gets priority over data traffic. If the pre-existing router is a Cisco router, such as the SA500, make sure to disable Cisco Discovery Protocol on VLAN 1.

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

Application Note

Cisco Unified Communications Solution Provisioning Sequence

Creating and Enabling the Voice VLAN

Connect to the switch and select a switchport that will be connected to the UC300 device LAN port. Configure this port to be a trunk port, and disable switchport security on this port. Do not connect the UC300 device to the switchport at this time. Creating and enabling the voice VLAN is not required if the customer is using Cisco ESW500 Series PoE switches. To learn how to create and enable a voice VLAN in a voice-ready switch, see the Cisco SMART Design application note Cisco Small Business 300 Series Switch for Cisco UC300 Solution, available at the following URL: http://www.cisco.com/go/smartdesigns/uc300

Disabling Data VLAN DHCP Service and Configuring Static IP

This section assumes that a new UC300 device will be initialized for use in the greyfield UC300 solution. If the device has been previously used, perform a factory-reset. To learn the reset procedure, see the Quick Start Guide listed in the reference section. This section also assumes that the installer is familiar with the UC320 Configuration Utility and the UC300 solution installation in the greenfield scenario as described in the Cisco Unified Communications 300 Solution Implementation Guide.

Note

For this section, do not connect the network or devices such as phones to the UC300 device. Complete the following steps.
Procedure

Step 1 Step 2 Step 3

Connect a laptop/PC to a switchport of the UC300 device. The factory-default IP address for the data VLAN 1 on UC300 is 192.168.10.1, and username/password are cisco/cisco. When you log in to a new out-of-the-box UC300 device, the utility prompts you to change the username/password. Make sure you do not use admin or cisco for the username or password. Follow the instructions in the Getting Started with UC320 page, which has four goals to complete. The second goal is to choose the network topology. Figure 7 shows the selection of the first greyfield option where the UC300 device is used as a voice appliance in a pre-existing network that has a router connecting to the Internet, and also has a switch capable of supporting voice.

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

SMART Designs Provisioning Sequence

Application Note

Figure 7

Choosing a Greyfield Topology for UC300 Solution

Note

As explained earlier in Figure 2 and Figure 3, the major difference in the two greyfield scenarios is that the first one (middle option) uses a pre-existing VLAN and DHCP server for the data network. The second greyfield scenario (third option) is the same as the greenfield scenario in terms of VLANs except that it uses an external DHCP server. For the data VLAN address of the UC300, select Static IP Address. Use a reserved IP address and the network settings of the pre-existing network to configure a static IP address for the UC320 data VLAN address, as shown in Figure 7 above, and click Apply Now.

Step 4 Step 5

Note

The data VLAN network address for the pre-existing network is assumed to be 192.168.75.0 with netmask 255.255.255.0, and default router as 192.168.75.1, which is the factory-default setting of the Cisco SA500 router used as example in this document. In this example, the static IP address for the UC300 data VLAN will be the first reserved IP address of this network; 192.168.75.2. You will be disconnected from the UC300 device as it changes its data VLAN address. To continue, connect the UC300 device LAN port to the existing network on the port configured above and as described in the next section.

Step 6

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

Application Note

Cisco Unified Communications Solution Provisioning Sequence

Connecting the UC300 Device to Pre-existing Network

It is assumed that the pre-existing network has Internet connectivity. Figure 8 shows the LAN and WAN port connections of the UC300 device, when it is to be added to a pre-existing network in a greyfield scenario. The WAN port connects to the routers integrated switch or routed interface. A LAN port connects to the trunk or uplink port of the existing voice-ready switch.
Figure 8 Connecting UC300 Device to Pre-existing Network
PC/Laptop to change UC320w LAN IP address http://192.168.10.1

After changing LAN IP address, and stopping Data DHCP service on UC320w configure from http://<Static reserved IP Address> WAN Connection to Broadband Modem

UC320W

SA520

ESW520-24P
Ethernet LAN Uplink
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Note

The Cisco SA500 router is used only as an example. Any router that has similar features can be used. Refresh the DHCP IP address of your PC. It now gets the DHCP address from the existing network. Verify that you can ping the UC300 device from the laptop/PC using the previously configured static IP address:
a. b.

Step 1 Step 2

Go to Start > Run. Type cmd and then ping 192.168.75.2.

Step 3 Step 4 Step 5

Relaunch the UC300 Configuration utility using the new LAN-side static IP address. Skip the video and topology steps. Select Upgrade Firmware (highly recommended). From the drop-down list, select Static IP Address. Configure the UC300 devices WAN static IP address. For example, use 192.168.2.254, according to the link configured on the existing router in the previous section. You are now prompted for an upgrade if your UC300 device has connectivity to the Internet, and a newer firmware is available on the Cisco website. Perform the upgrade at this time.

Adding the Cisco Unified Communications 300 Solution to an Existing Small Business Network

SMART Designs Provisioning Sequence

Application Note

Step 6

After the upgrade has been completed, your browser relaunches the UC300 configuration utility. Log in and proceed to next section.

Connecting IP Phones, Verifying Data and Voice Connectivity

Complete the following steps to connect SPA IP Phones and SPA8800 gateway(s) to the UC300 Series solution.
Procedure
Step 1 Step 2 Step 3 Step 4 Step 5 Step 6

Connect the Cisco SPA IP Phones to the power over Ethernet (PoE) switchports. Wait for the IP phones to be registered and get the default extension number. This may take some time. Connect a laptop/PC on the PC port of the SPA IP Phone, and verify that it gets a DHCP IP address from the data VLAN, and can browse the Internet. Verify that all phones are registered with the Cisco UC300, have a dial tone, and can call each other. In the UC300 Configuration utility, proceed to the Choose your network topology goal to verify and later save the topology, as shown in Figure 9. Skip the Upgrade firmware goal. Optionally, you may proceed to the Connect all devices goal to verify that all phones are registered. Click Begin configuration to save the topology configuration in the UC300 device, as shown in Figure 9.
Figure 9 Clicking Begin Configuration to Save Topology Selection

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Cisco Unified Communications Solution For More Information

Step 7

Wait for Auto Saving to complete in the next configuration window, as shown in Figure 10.
Figure 10 Waiting for Topology Configuration to Save as Indicated by AutoSave Progress

Continuing the UC300 Solution Configuration

Continue the UC300 solution configuration as described in the Cisco UC300 Solution Implementation Guide available at the following URL: http://www.cisco.com/go/smartdesigns/uc300

For More Information

Cisco SMART Designs for Small Business Solutionshttp://www.cisco.com/go/smartdesigns Cisco SMART Designs for UC300 Solutionshttp://www.cisco.com/go/smartdesigns/uc300 Cisco Small Business support communityhttp://www.cisco.com/go/smallbizsupport

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SMART Designs For More Information

Application Note

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