You are on page 1of 62

Siemens HiPath Open Communications Solutions HiPath 3000 V8.

Copyright Siemens Enterprise Communications 2009. All rights reserved.

Where does HiPath 3000 Fit? Market Positioning of SEN SMB Platforms

OpenPath

Enhance

Transform

HiPath OpenOffice ME

OpenScape Office

HiPath 3000
NOTE: Positioning based on sweet spot of product not maximum capacity. 25 50 100 150 200 250 300 350+

Optimize

Number of Phone Users

Pag. 2

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 3000 Combinando las mejores tecnologas de comunicacin


Plataforma de comunicaciones convergentes para empresas pequeas y medianas que ha sido ganadora de reconocimientos Combina tecnologa IP y TDM Proporciona un conjunto completo y moderno de funcionalidades telefnicas adems de aplicaciones avanzadas Considerable base instalada mundial: Ms de 500,000 sistemas Ms de 12.5 million lneas Ms de 160 pases

Pag. 3

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

LA MEJOR SOLUCION
HiPath 3800 500 Usuarios HiPath 3550 96 Usuarios Hoteles Empresas Clnicas Escuelas Corporativos Maquiladoras Hospitales Universidades .

Sistemas Convergentes con un conjunto completo de facilidades de comunicaciones Gama de aplicaciones para Movilidad (Cordless, FMC, Wireless), Centros de Contacto, Mensajera Unificada Soporte de estndares: Q.SIG, SIP, H.323, LDAP, SNMP, TAPI, Diffserv, 802.1p/Q 32 Sistemas en una sola red
Copyright 2009. All rights reserved. Siemens Enterprise Communications

Pag. 4

ENG/jaci

Modelos de Sistemas HiPath 3000 V8.0


HiPath 3300/3350
Sistema Hibrido 96 IP- / 24 TDM- terminales 16 canales (isdn,analog,ip) EVM DECT hasta 3 radio bases y 16 handsets

HiPath 3500/3550
Sistema Hibrido 96 IP- / 72 TDM- terminales 60 canales (isdn,analog,ip)
Pag. 5 ENG/jaci Copyright 2009. All rights reserved. Siemens Enterprise Communications

Entry Voice Mail (EVM) : Correo de Voz Integrado Mdulo integrado en HiPath 3550
No ocupa slot Grabacin de alta calidad, directamente sobre canales digitales internos 2 Canales de voz, hasta 24 buzones (usuarios) Capacidad hasta 120 minutos de grabacin con indicacin de fecha / hora y nmero llamante Dos saludos por buzn (usuario) (60 seg.) Hasta 4 operadoras automticas con mensajes individuales y men de llamadas o marcacin directa a extensin Deteccin y transferencia de llamadas de Fax Acceso remoto a los buzones protegidos mediante password

Pag. 6

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working
HiPath 3000 enables your company to utilize the latest communications technologies and save costs!
Cutting-edge UC applications Access to low-cost SIP-based Internet voice and video communications Advanced standards-based security Mobility solutions that extend enterprise communications anywhere Centralized management tools that simplify network administration

Pag. 7

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

OpenScape Office

Open Interfaces

Xpressions Compact

Pag. 8

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenScape Office Unified Communications for HiPath 3000

myPortal
Access to your mobile phone, email, IM, contacts, desk phone, visible voicemail, and fax

User-friendly UC interface via myPortal client application or myPortal for OutlookTM plug-in toolbar
Copyright 2009. All rights reserved. Siemens Enterprise Communications

Pag. 9

ENG/jaci

OpenScape Office Capabilities Cutting costs. Improving productivity.


Integrated Voice-supported Presence Mobility (Office Roamer, Road Warrior, Remote Worker, CallMe!) myPortal for OutlookTM Dial from any Application

OpenScape Office UC SUITE

Directories Favorites List / Internal IM Visible Voicemail Fax Box Call Journal One Number Service Personal Notifications Personal AutoAttendant Screen Pop and Live Call Recording myAttendant myAgent (Add-on Contact Center client) NEW!

Some features require additional licenses or are only available on a particular platform

Pag. 10

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 3000V8 and OpenScape Office Solution Architecture


OpenScape Office One SW package and Linux OS on two DVDs with Install Setup Routine Standard PC server hardware is needed (not part of the delivery package) Connected to HiPath 3000 via HG1500 Single-user administration - automatic import/synchronization with HiPath 3000 user data Web-based user interface for administration of OpenScape Office

OpenScape Office
with standard HW

IP Network

HiPath 3000 V8 with HG1500

myPortal or myPortal Outlook toolbar OpenStage IP


(HFA) Pag. 11 ENG/jaci

OpenScape Office supports all three!

optiPoint TDM

Analog
Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenScape Office Contact Center

myAgent

Inbound Multimedia Contact Center for distribution of voice, fax and e-mail Seamless integration with OpenScape Office Skill-based routing and VIP support Max. 64 concurrent agents, 50 groups/queues, 64 supervisors

Pag. 12

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

OpenScape Office

Open Interfaces

Xpressions Compact

Pag. 13

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath Xpressions Compact


Eliminate hidden communications costs!
Xpressions Compact is a hardware module for HiPath 3000 systems providing:
Advanced Integrated Voice Messaging (IVM) Forwarding of voicemails within emails Call Recording Conferencing NEW! FMC: One Number Service and Mobility Pro Auto Attendant with customer greeting and name-dialing

Xpressions Compact can compliment OpenScape Office with Conferencing and FMC capabilities

Pag. 14

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath Xpressions Compact Conferencing Initiate conference calls from anywhere via the Internet
Speed up decision making Conferencing from any phone, anywhere Up to 18 conference channels can be used for one or more conferences (Dial-In / Dial-Out) Web interface for easy setup and monitoring of conferences for the owner Dial in into the 24x7 open conference room with or without PIN

Pag. 15

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

OpenScape Office

Open Interfaces Open Interfaces

Xpressions Compact

Pag. 16

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Open Interfaces for 3rd Party App Development HTTP Application Interface & SDK
Open interface for application development Software Development Kit to support programmers and users to make their own applications Communication between application and Gadget Interface via HTML Supported features based on a subset of available CSTA features

Pag. 17

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Open Interfaces TAPI 120 and TAPI 170 for Third-party Applications
Telephony control from within the business application Calls can be made/received and features invoked from the PC Customer details can be popped up to the screen Calls can be processed quicker Calls can be made direct from Groupware Connect to third-party applications like Xphone Entry
HiPath 3000

CTIServer

3rd party CTI

1st party CTI with IP-Phone

Pag. 18

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

SIP Trunking

Pag. 19

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

SIP Communications
Session Initiation Protocol (SIP) is the latest communications standard HG1500 Gateway Card delivers SIP for HiPath 3000 Deploying SIP will bring your organization to the next level: SIP trunking is efficient and more cost-effective than ISDN for connecting your PBX to the public switched telephone network (PSTN) Support the latest multimedia applications (eg. video), dual-mode phones, and 3rd-party devices
Home Office

WAN
HG1500

HiPath 3000

SIP Carrier Network

Branch Office

HiPath 3000

Pag. 20

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

The Value of SIP Trunking


Connecting to the public network via ITSP-provided SIP trunks can save your business money and improve flexibility: Reduced operating costs through consolidation of voice/data trunk lines Reduced operating costs through radically different tariff schemes IP end-to-end, no need for local gateway devices A single broadband connection can access 4 SIP providers in parallel, ensuring flexibility and lower cost Rapid provisioning of trunks to match fluctuating demand Geographic independence of SIP trunk numbers

The HG1500 Gateway Card comes with a free unlimited SIP Trunking license as standard!

Pag. 21

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

SIP Trunking with HiPath 3000 Tested ITSPs in Your Area


HiPath 3000 has been tested with the following providers to deliver SIP trunking:

Your carrier isnt here? Click here to find the latest list of approved ITSPs or the process for getting certified.

Pag. 22

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

Encryption

Authentication

Secure Remote Access

Pag. 23

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 3000 Security Confidential Communications via Encryption


Communications can at times travel over public networks Encryption helps scramble information in a way that nobody can understand except the person or device its intended for HiPath 3000 provides the following encryption services:
Signaling Encryption with TLS/AES Payload Encryption via SRTP Per-subscriber based encryption
optiPoint 410 economy plus standard advance optiPoint WL2 professional

Secure Endpoints
OpenStage HFA range

LAN
optiPoint 420 economy plus standard advance HiPath 3000 Signalling encryption Payload encryption Copyright 2009. All rights reserved. Siemens Enterprise Communications OpenScape Personal Edition

Pag. 24

ENG/jaci

HiPath 3000 Security Trusted Communications via Authentication


Devices must prove that they are authorized on the network Authentication provides a secure way of determining who is authorized and who isnt HiPath 3000 authenticates with the following:
PKI certificate authentication of IP phones Plus PCs & clients attached to the phone Secure device authentication with 802.1X multi-user
Phone logs on to HiPath 3000 using built-in certificate

Secure Endpoints
OpenStage HFA range Phone is authorized optiPoint 410 economy plus standard advance optiPoint WL2 professional

HiPath 3000 confirms validity of certificate with PKI Server

PKI Server

LAN
optiPoint 420 economy plus standard advance OpenScape Personal Edition

HiPath 3000

Pag. 25

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 3000 Security Secure Remote Access via VPN


Many users are located remotely and must traverse the Internet in order to communicate on the corporate network IPSec VPN uses authentication and encryption to ensure that remote phones can communicate just like they were local HG1500 has a built-in VPN concentrator to enable secure remote access to HiPath 3000

Secure Endpoints
OpenStage HFA range

optiPoint 410 economy plus standard advance optiPoint WL2 professional

HiPath 3000 and HG1500

Phone calls between remote user and local users are now secure!

LAN
optiPoint 420 economy plus standard advance OpenScape Personal Edition

Authentication Server

Internet
Encrypted IPSec tunnel is established with corporate network Remote user with OpenScape Personal Edition and VPN Client logs in ENG/jaci

Pag. 26

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty

DECT Solutions

WLAN Solutions

Pag. 27

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Built-in Mobility for Every Type of Working Decrease phone bills, office space, and energy use
Office Roamer Solutions
Cordless Voice (DECT) WLAN Voice & data Dual-mode GSM-WiFi device support Desk sharing / roaming profiles Full functionality across all of your locations!

Remote Worker Solutions


OpenScape Personal Edition PC client One Number Service Secure VPN CallMe! Service

Road Warrior Solutions


Mobility Entry & Pro clients for GSM phones One mailbox Parallel Ringing (desktop & GSM) Remote presence status control Personal notification

Home Office

Branch Office

Regional Office

Factory / Warehouse Desk

HiPath 3000 mobility solutions can enable your company to effectively communicate from any device and any location
Copyright 2009. All rights reserved. Siemens Enterprise Communications

Pag. 28

ENG/jaci

Fixed Mobile Convenience Mobility Entry


One Number Service No need to issue mobile and home numbers Mobility Entry: Office features on your cell phone to improve productivity Call handover: active Mobility Entry calls can be picked up on the deskphone Dual-Mode: Intelligent switching between WiFi and Cellular networks keeps mobile bills down Allows you to dial your cell phone contacts through the HiPath when you are connected via Wi-Fi for lower mobile charges
HiPath 3000

Incoming call to One Number PSTN GSM

Main Office

Wi-Fi

Pag. 29

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty

DECT Solutions

WLAN Solutions

Pag. 30

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Onsite Mobility for Voice DECT Solutions featuring HiPath Cordless


Well established technology providing reliable, costeffective mobile voice for campuses Crystal-clear digital speech quality, easy deployment, and long battery life On-screen menu system for features like Hold, Conference reduce the need for training Coverage designed for both indoors and outdoors ensuring that staff are reachable anywhere on campus Ideal for harsh environments: warehouses, factories, outdoors, etc. Intrinsically Safe option for hazardous environments For smaller installations, DECT base stations can be directly connected to the HiPath 3000

HiPath Cordless

Pag. 31

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Key Attributes of a HiPath 3000 Solution Open up your office to a new way of working

Fixed Mobile Convenience: Mobility Entry Fixed Mobile Convenience: Xpressions Compact Mobiilty

DECT Solutions

WLAN Solutions

Pag. 32

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Onsite Mobility for Voice and Data WLAN Solutions featuring HiPath Wireless

Supports WLAN standards (802.11 b/g up to 54 MBit) Fast and secure roaming and handover for voice connections Robust quality of service (QoS) for VoWLAN Fast and easy deployment Fast and easy configuration

HiPath Wireless Controller and Manager

HiPath Wireless Access Points

WLAN Clients

Pag. 33

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage Family Inspiration through Open Communication


People-centric interaction meets Open, Unified communications Available in OpenStage T (TDM) and OpenStage S (IP) variants* Key modules available for selected models

OpenStage 80
6,4 VGA color display TouchGuide

OpenStage 60
QVGA color display TouchGuide

NEW!

OpenStage 40
6 line graphical display 5 direction navigation

OpenStage 20
2 line graphical display 3 direction navigation
*OpenStage 10 only available in TDM

OpenStage 10

OpenStage 15

Pag. 34

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage 10 & 15 Exceptional OpenStage Performance at the Entry Level

OpenStage 10
Hardware features: 12 button dialpad Speaker Key with LED 3 free programmable keys with LEDs Plus / minus keys Audio features: Open listening

OpenStage 15
Display: Display, 2x24 characters Hardware features: 12 key dialpad and 8 free programmable keys Speaker, messages and menu key Full-duplex hands-free talking Headset support Support of new Key Module 15

TDM features: Supports all HiPath features 3rd party CTI No SW download

IP Phone specific: 802.3af PoE 100bT Ethernet G.722, G.729 DLS support

TDM Phone specific: Phone adapter supported

Pag. 35

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage 20 Efficient and Professional Telephony

OpenStage 20
Full-featured speakerphone with intuitive and interactive user interface Hardware features: Tiltable 2-line monochrome display Wall-mountable 12 button dialpad 6 pre-set feature buttons 3-way navigator with pushbuttons Full duplex speaker phone Message Waiting Indicator IP Phone specific: 802.3af PoE class 1 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth

TDM Phone specific: Enhanced CorNet feature-set

Pag. 36

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage 40 Sleek Design with Fully Customizable Interface

OpenStage 40
Customized for various workplace environments and ideal for desk sharers, people working in teams or call center staff Hardware features: Tiltable 6-line monochrome backlit display Wall-mountable 12 button dialpad Status LED & Message Waiting Indicator 6 free programmable keys with LEDs 6 pre-set feature buttons 5-way navigator with pushbuttons Full duplex speaker phone plus headset jack IP Phone specific: 802.3af PoE class 2 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth

TDM Phone specific: Enhanced CorNet feature-set

Pag. 37

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage 60 Premium Functionality Combined with Intuitive Design

OpenStage 60
Top notch functionality and design with a maximum of usability combined with an open application platform and personalization options Hardware features: Tiltable 5.7 QVGA backlit display 12 button dialpad Status LED & Message Waiting Indicator 8 free programmable keys with LEDs 9 pre-set feature buttons TouchGuideTM navigator and illuminated TouchSliderTM for volume adjustment Full duplex speaker phone plus headset jack Bluetooth and USB IP Phone specific: 802.3af PoE class 3 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth

TDM Phone specific: Enhanced CorNet feature-set

Pag. 38

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

OpenStage 80 The Industrys Premier Phone for Managers and Executives

OpenStage 80
Premium telephony features, best-in-class LCD display, and an open application platform deliver an extraordinary user experience Hardware features: Tiltable 6.4 VGA backlit display 12 button dialpad Status LED & Message Waiting Indicator 9 free programmable keys with LEDs 9 pre-set feature buttons TouchGuideTM navigator and illuminated TouchSliderTM for volume adjustment Full duplex speaker phone plus headset jack Bluetooth and USB IP Phone specific: 802.3af PoE class 3 100bT Ethernet G.722, G.729 DLS support QoS: Diffserv, 802.1p/q Media encryption 802.1x auth

TDM Phone specific: Enhanced CorNet feature-set

Pag. 39

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Dispositivos OpenStage key module & BLF

OpenStage Modules Key Module 15 18 freely assignable keys Key Module 40/60/80 12 freely assignable keys Graphical display BLF 40 90 freely assignable keys

Pag. 40

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Devices WL phone

optiPoint WL2 Professional WLAN IP Telfono Soft-keys 80 h Stand-By Hasta 4 horas de tiempo con llamada en curso Full duplex hands-free Compresin de voz (G.729A/B) SW Download via TFTP Timbrado y vibracin DHCP o Ip esttica Capacidad de EFC SW requerido con HiPath 2000 V2 y 3000 V7
Pag. 41 ENG/jaci Copyright 2009. All rights reserved. Siemens Enterprise Communications

Devices Softclient

optiClient 130 VoIP- and CTI-Client Interactive User Interface - Click, Drag&Drop Call-Pick-up with signaling of user number LDAP support for different data bases Flexible configuration of user interface Integration with standard TAPI PC applications

Pag. 42

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Gigaset Family Industry-leading DECT Phones

Gigaset S3 professional

Gigaset S3 professional

Gigaset M2 professional

Excellent Price/Performance Handsfree mode Illuminated MWI notification Headset port

GSM Mobile-like appearance 200hours on standby

Industrial-grade phone IP65 protection, EX-Authorisation Bluetooth-enabled for headset Panic Button

Pag. 43

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

optiClient Attendant V8 for HiPath 3000 PC-based Attendant Console


Essential switching functions
Waiting call, Active call details, Parked calls

Use of following telephone books


Outlook (visible organizer) Open LDAP Lotus Notes HiPath 3000 internal telephone book

Shared calendars visible via MS Outlook/Exchange Busy Lamp Field


Status: Free, Busy, Called, Forwarded Operator-customized monitoring of up to 300 BLFs

Also provides centralized operator support in networked voice environments

Pag. 44

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Familia optiPoint 500


System Phone / modular solution for Professional user conference phone with comprehensive feature optiPoint 500 advance

optiPoint 500 standard

optiPoint 500 basic

optiPoint 500 economy

basic phone with connectivity to PC display phone for voice communication low cost entry in digital technology

optiPoint 500 entry

Pag. 45

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

euroset 5000 analog standard telefones


5005 5010 5015 5020 5030

5005
Mute key Hearing aid compatible Desktop mountable Wall mountable

5010
Mute key Baby Call/Hot call Emergency Call Block Call Electronic key lock Hearing aid compatible Desktop mountable Wall mountable

5015
Mute key Hands-free talking Open listening Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible

5020
CLIP (FSK & DTMF) Mute key Hands-free talking Open listening On-hook dialing Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible

5030
CNIP (FSK & DTMF) SMS Mute key Hands-free talking Open listening On-hook dialing Call duration display Baby Call/Hot call Electronic key lock Hearing aid compatible

Pag. 46

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Agenda
Introduction and highlights of V8 Product Detail UC Applications OpenScape Office and OpenScape Office Contact Center Xpressions Compact Open Interfaces SIP Communications Security Mobility Management Devices & Clients Summary

Pag. 47

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 3000 Blending the Best Communication Technologies

Industry Leadership
Award-winning SME communications platform Thousands of installations worldwide Rich portfolio of modules, applications, and devices Hybrid platform makes VoIP migration safe & easy

Unified Communications
OpenScape Office makes it easier than ever to make the move to Unified Communications! Improve collaboration by eliminating communication barriers Improve responsiveness and customer service

Next-Gen Communications
Utilize SIP to experience the latest multimedia applications, including video Save on communications costs through SIP trunking Empower your workforce with Mobility solutions that enable communication from anywhere and any device

Open up your office to a new way of working

Pag. 48

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Aplicaciones
Open Unified Communications

Copyright Siemens Enterprise Communications 2009. All rights reserved.

HiPath Aplicaciones HiPath Cordless


Red mvil Red Pblica

SLC24 = BS =

Mdulo Radioconmutador Estacin Base BS HiPath BS


C1 SL 6

S1 EDS

Cor Ne

t-N

HiPath Manager

BS HiCom

BS

SL 6

C1

BS BS

BS BS

Pag. 50

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Aplicaciones OpenScape Xpressions Mayor Productividad

Todos sus mensajes en el mismo lugar Acceso desde cualquier punto

Correo de Voz

Fax

Email

SMS

Oficina Pag. 51 ENG/jaci

Telfono

Internet

Equipo Mvil

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Aplicaciones OpenScape Xpressions


Mensajera Unificada que permite movilidad en toda la Organizacin

Voz, Fax, Email, y SMS Integracin con Microsoft Exchange, Lotus Domino Web Portal Integracin con SAP R / 3 Capacidad de Networking 25 to 100,000 Users (En redes)

Administracin por medio de Interfase Grfica

Pag. 52

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Aplicaciones OpenScape Contact Center

Respuesta al Primer Contacto

Instalacin Simple en Ambientes Complejos

Herramientas e Interfases que Incrementan la Productividad

Pag. 53

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Aplicaciones OpenScape Contact Center

Acceso Multimedia

Reportes y Control

Herramientas de Productividad

Colaboracin

TDM

IP

Productos

Servicios

Socios

Plataforma de Comuniacin

Integracin

Aumenta la Satisfaccin de sus Clientes Aumenta la Productividad del Personal


Pag. 54 ENG/jaci

Disminuye Costos de Operacin Mejore sus Herramientas de Decisin


Copyright 2009. All rights reserved. Siemens Enterprise Communications

What Features Work with What? Siemens SMB Feature Comparison Chart

Pag. 55

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

Complemento Portafolio de Productos Siemens Enterprise

Copyright Siemens Enterprise Communications GmbH & Co KG 2007. All rights reserved.

OpenScape Unified Communications Suite Portafolio de Software y Servicios


OpenScale Service Management
OpenScale Integration Services
CEBP Microsoft Ecosystem CEBP IBM Ecosystem CEBP Other Line of Business Apps

CEBP Vertical Industry Apps

and more

Security

OpenSOA
and more

OpenScape Applications

OpenScape OpenScape OpenScape Video Voice* Messaging

OpenScape OpenScape OpenScape UC Contact Mobility Application Center

Software Foundation

OpenScape Unified Communications Server


SIP Session Control Aggregated Presence QoS Management Session Detail Reporting Admin. & Licensing Availability Management

and more

* HiPath 8000 V3.1 R2 Page 57 Agosto 09

Any Client, IP, IT, or Telephony Infrastructure


Copyright 2009. All rights reserved. Siemens Enterprise Communications

HiPath 4000 Solucin IP Convergente para Grandes Usuarios

Mobile Connect

VoWLAN

Productividad - HiPath ComAssistant

DECT

optiClient

Contact Center HiPath ProCenter

Mensajera HiPath Xpressions

HiPath 4000
OpenStage HiPath 2000

Presencia HiPath OpenScape

HiPath 8000

optiPoint

AC-Win IP

Page 58

Agosto 09

Copyright 2009. All rights reserved.

Siemens Enterprise Communications

OpenScape Voice Solucin Hosted IP PBX

Data Center

Aplicaciones de Comunicacin

Aplicaciones de Negocio

Messaging Xpressions

HiPath 8000

Productivity ComAssistant S

Presence OpenScape

Contact Center ProCenter or Genesys

Integracin

Red IP

Sucursales, usuarios remotos, etc.


HiPath 4000 Gateways Otros IPPBXs PSTN

Page 59

Agosto 09

Copyright 2009. All rights reserved.

Siemens Enterprise Communications

OpenScape UC

Comunicacin basada en Presencia


Voz, Video, IM, Email, Web Collaboration One-Number Service

Colaboracin y Conferencia Integracin Robusta para Trabajo en Grupo y Mensajera Unificada Integracin con Aplicaciones de Negocio
Interfase Grfica para Usuario

Page 60

Agosto 09

Copyright 2009. All rights reserved.

Siemens Enterprise Communications

HiPath MobileConnect

Platform

Page 61

Agosto 09

Copyright 2009. All rights reserved.

Siemens Enterprise Communications

Thank you!
Flix Bez
Channel Manager
fbaez@bgnetworks.com.mx

Pag. 62

ENG/jaci

Copyright 2009. All rights reserved. Siemens Enterprise Communications

You might also like