You are on page 1of 2

This document gives troubleshooting tips for when you hear beep codes and your desktop board

does not boot up successfully. You are getting 1, 2, or 3 beeps that indicate a memory failure. 1 beep - Refresh Error (with nothing on the screen and it is not a video problem) 2 beeps - Parity Error 3 beeps - Base 64 K memory failure * Reseat the memory. * Make sure that the contacts on the memory and the socket are clean. * Try removing one bank of memory modules at a time. Note: Some systems might need to have a memory module in Bank 0. * Try using memory modules from the same manufacturer with the same part number and speed. * Check for a faulty memory module by trying the memory in a known good system. * Trying known good memory in the system. * Check the power supply and check for power fluctuations. * If the steps above do not resolve the problem, the desktop board may be defective. Try a different desktop board. You are getting 4 beeps indicating a timer not operational: * Check for foreign objects such as screws that may ground the desktop board and make sure that screws that hold the motherboard are not too tight. * Try a different desktop board. You are getting 5 beeps indicating a processor error: * Check for foreign objects such as screws that may ground the desktop board and make sure the screws that hold the board are not too tight. * Make sure the processor is seated properly. * Try a different processor. * Remove the desktop board from the chassis and reinstall it. * If the steps above do not resolve the problem, the desktop board may be defective. Try a different desktop board. You are getting 6 beeps indicating 8042 - gate A20 failure: * Check for foreign objects such as screws that may ground the desktop board and make sure the screws that hold the motherboard are not too tight. * Try a different keyboard. * Try a different processor.

You are getting 7 beeps indicating processor exception interrupt error * Make sure the processor is seated properly. * Try a different processor. * Try a different desktop board. You are getting 8 beeps indicating display memory read/write failure * Make sure that you have a video card on your system. * If possible, swap the memory on the video card. * Try a different video card. * Try a different desktop board. You are getting 9 beeps indicating ROM checksum error * Try reflashing the system BIOS. * If possible, try reseating the system BIOS chip. * Try a different desktop board. You are getting 10 beeps indicating CMOS shutdown register read/write error * Try a different desktop board. You are getting 11 beeps indicating cache memory bad * Make sure the system is configured properly (CMOS Setup Program and jumpers on the board) for the RAM cache. * If possible, replace the RAM cache. * Try a different processor. * Try a different desktop board.

You might also like