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Domestic Priority 1030 A guaranteed door-to-door time-definite delivery of shipments by air the next possible business day by 10:30

hours, targeted at time-critical business-to-business needs. This service comes with a money back guarantee. Click here for more information. Domestic Priority 1200 A guaranteed door-to-door time definite delivery of shipments by air the next possible business day by 12:00 hours, targeted at time-critical business-to-business needs. This service comes with a money back guarantee.Click here for more information. Domestic Priority The fastest, most reliable, door-to-door day-definite delivery service across India for documents and small shipments under 32 kgs per package. The special benefits of this service are:

Delivery to over 15,398 locations in India Click on Location Finder to search for the delivery locations you require, or Contact Blue Dart. Free pick-up from your location Contact Blue Dart to organize a pick-up. Real-time Tracking through the net, providing you with information on your shipments from pick-up to delivery. You may also Contact Blue Dart for information on the status of your consignments. Regulatory Clearances for all States in India taken care of by our team of specialists, to resolve your regulatory requirements. Check Regulatory to confirm details of the paperwork required to clear your shipments, or Contact Blue Dart. Free Computerized Proof of Delivery On demand, confirming the date and time of delivery as well as the name of the person receiving the consignment. You may use Tracking for viewing your Proof of Delivery, orContact Blue Dart. Domestic Priority provides a 'Next Day' delivery service to most locations in India. Click on Transit Time Finder for more information. Price Finder will provide you with the applicable

tariff. Our services are subject to our Terms and Conditions of Domestic Carriage - Domestic Priority, and the liability terms incorporated therein. Please read these carefully before you avail of our services Security regulations do not permit carriage of certain items on the Domestic Priority mode. Click on Restricted CommoditiesDomestic Priority and Dangerous Goods prohibited on Blue Dart for information on these items or Contact Blue Dart for assistance. For any further assistance with your Domestic Priority consignment Contact Blue Dart. For information on Fuel Surcharge Click Here Click on Case Study #1, #2, #3, #5, #14 for business solutions using Domestic Priority Services.

Blue dart
About Blue Dart We are South Asia's premier courier, and integrated express package Distribution Company. We have the most extensive domestic network covering over 27,578 locations, and service more than 220 countries and territories worldwide through our group company DHL, the premier global brand name in express distribution services. Our vision is to establish continuing excellence in delivery capabilities focused on the individual customer. In pursuit of sustainable leadership in quality services, we have evolved an infrastructure unique in the country today: State-of-the-art Technology, indigenously developed, for Track and Trace, MIS, ERP, Customer Service, Space Control and Reservations. Blue Dart Aviation, dedicated capacity to support our timedefinite morning deliveries through night freighter flight operations.

A countrywide Surface network to complement our air services. Warehouses at 65 locations across the country as well as bonded warehouses at the 7 major metros of Ahmedabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata and Hyderabad. ISO 9001 - 2008 countrywide certification by Lloyd's Register Quality Assurance for our entire operations, products and services. Ecommerce B2B and B2C initiatives including partnering with some of the prime portals in the country. Our Competitive Advantage lies in: Our vast and unparalleled Domestic Network Linked by some of the most advanced communications systems and positioned to offer a consistent, premium, standardized quality of service. A spectrum of services to provide customized solutions. We are the only express carrier in the country today which offers an entire range of services that extend from a document to a charter-load of shipments. Our services are relentlessly monitored to deliver a net service level of 99.96%. Our Customs and Regulatory expertise We have a dedicated team of specialists who provide the expertise for customs as well as regulatory clearances at all States within the country, to support seamless service to the customer. Our Technology Designed to enhance the reliability of our operations and process efficiency, and add value to the customer through time and cost savings. Our Air Network The only one of its kind in the country today, that is focused on carriage of packages as its prime business, rather than as a byproduct of a passenger airline. A dedicated aviation system to support Blue Dart's services is self-sustaining, with its own bonded warehouses, ground handling and maintenance capability. Our financial credibility Fitch Ratings India Pvt. Ltd. has assigned the highest "F1+(ind)" [F one plus (ind)] rating for our short term debt programme of Rs. 30 crores. Further, ICRA Ltd. has also assigned the highest "A1+" (pronounced A one plus) Rating for our Commerical Paper

Programme of Rs. 25 crores. Our People force Committed, diverse and over 7,684 strong are our most valued asset. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude. We are a learning organization, we value self-development, and most of our managers are homegrown. Our Sustainability Initiatives Social Responsibility is a core element in our corporate strategy. We as a socially responsible corporate have undertaken numerous steps to give back to communities, in whatever way we can. Our commitment towards community causes has been unwavering since our inception in 1983. We as a socially responsible corporate has an in-house Sustainability Team responsible for identifying and addressing various sustainability issues and supporting initiatives that make the world a better place for future generations. As part of the DHL Group & in line with its CSR platform, our major focus areas have been: - Go Teach (Education) - Go Green (Environment) - Go Help (Disaster Management Response) Go Teach (Education) We in association with Oasis India (NGO) started an initiative called "Blue Edge - Empowering Lives", which is aimed at enriching the lives of young adults from difficult environment, who have not been able to complete their education. Through this initiative we enable around 50 students every six months, by providing training on English Speaking, Computer Skills, Life Skills and Customer Orientation. Since inception, 353 students have successfully completed this program and have felicitated at seven Graduation Ceremonies held in Blue Dart headquarters in Mumbai. Go Green (Environment) One amongst the biggest concerns facing today's world is global warming. A warmer Earth may lead to changes in rainfall patterns, a rise in sea level, and a wide range of impacts on plants, wildlife, and humans. The main cause of Global Warming is emission of CO2. We have fervently taken up various steps in this regard, to sum up as 'Go Green' initiatives: " Sapling plantation. " Mangrove Clean-up. " Recycling Waste.

" Energy Conservation (Eg. Power Saver: Lights Off Initiative) " Route Optimization Go Help (Disaster Management Response) We in association with Think Foundation (NGO), Sarla Blood Bank and other blood banks regularly hold Blood Donation Drives at our facilities, to help young Thalassaemia patients, who need blood transfusion every 15 days to survive. In October 2009, floods at Andhra Pradesh and Karnataka affected hundreds of lives, who lost their near and dear ones, homes and belongings. To make a difference in the lives of the affected people, we decided to do something quick and called for support from its Group Company - DHL. Teams from all Business Units responded fast and a quick plan was worked out to send the relief material to the affected areas of Karnataka and Andhra Pradesh. We jointly with our colleagues from DHL, organized Volunteers Day, to promote the spirit of volunteerism amongst our employees in India. We organize the 'Help a Child' initiative to mobilize resources from across the Regions and give 'gifts' to deprived children during the festive season of Christmas. The gifts comprised bags of donations - clothes, woolen clothes, toys, books, stationery, bags, shoes, lunch boxes, water bottles, soaps, shampoos, toothpaste, etc

E-business Solutions
These tools may be efficiently integrated with your systems to provide you with a convenient and cost-effective solution to your shipping requirements. Blue Dart has been the only Indian Air Express Company that has invested extensively in Technology infrastructure to create differentiated delivery capabilities, quality services and customised solutions for the customer. Some of the technology-based business offerings are as follows : InternetDartTM ShopTrackTM PackTrackTM MobileDartTM ShipDartTM ImageDartTM

InternetDartTM: Track on-line the status update of your shipments sent over the last 45 days. You may track by a range of dates, origin, destination, delivered or undelivered shipments or service used, on-line. You may generate a series of reports, at a predetermined frequency, and sort the results on-line. For on-line queries and reports: on providing the input of range of pickup dates, origin, destination and services used, you can check any of the following, on-line: Waybill details and status of all shipments sent during a given period Details of all delivered shipments Status of all undelivered shipments Details of all RTO (Return to Origin) shipments Details of all Re-directed shipments You may download the tracking and status data. This tool will benefit most medium to large businesses in managing their tracking processes and integrating them with their back-end systems. This tool is available only to registered customers of Blue Dart. If you are a regular customer of Blue Dart, Click Hereto register for this service. If you are a new user, Click Here to get in touch with us. ShopTrackTM : ShopTrackTM is an API (Applications Program Interface) designed specifically to support and enhance the services provided by a portal or any e-business. Research indicated that, while etailers provided an entire gamut of product services and information, eshoppers invariably had to leave the website or use manual means to track their purchases. The result - less eyeball time on their pages. Portals that sought to resolve this dilemma were faced with the unattractive alternative of database maintenance and call centres. ShopTrackTM provides an effortless, customised solution. Customers no longer have to leave the Portal site to track their purchases. They just need to enter the order-number of their purchase and the shipping and delivery details are displayed on the same page. The Portal can decide how to display the data elements and may even store them in their database. ShopTrackTM is another time and cost-saving tool created to arm Blue Dart's customers with a competitive edge. Top PackTrackTM : PackTrackTM is an API (Applications Program Interface) designed for any client involved in logistics, distribution and inventory control. It has been designed to streamline and integrate shipping processes. PackTrackTM can be integrated into the

client's systems and enables him to keep track of the entire distribution status of all his customers. It is simple, easy-to-use and can be easily integrated with any windows-based application or any Java compliant machine. Queries are fetched immediately from Blue Dart's database, providing a seamless service for the client and his customers, and bringing the entire chain within his domain. The client may store this data in his database, providing him with an effective CRM tool. These ebusiness tools, the first of their kind in the country, bring increased efficiencies to most B2C, B2B and C2C transactions. Both ShopTrackTM and PackTrackTM provide the following : On-line, real-time status details of the waybill number On-line, real-time status details of all the waybills linked to an order number Results in either XML, TEXT or HTML formats Supports JSP & ASP Requirements: To integrate ShopTrackTM and PackTrackTM you will need: Windows 95, 98, NT, SCO Unix, Solaris, Linux or any other operating system supporting Java 2 and above Access to the internet A valid Blue Dart Account Number (if you do not have a Blue Dart Account Number, you can register for one) Developers familiar with developing applications and web sites MobileDartTM: MobileDartTM - WAP works on any mobile phone or device which supports Wireless Application Protocol. Using MobileDart-WAP, the customer can check the current status of his shipments on-line by entering the waybill number. In the case of an undelivered shipment, he can choose to receive delivery details by email or SMS. The customer can also access the Location Finder which provides details about all locations service by Blue Dart, based on a pincode. Information about all the Service product offerings as well as the company is also available on the WAP site (wap.bluedart.com). This enables the customer to make a shipping decision on the run. MobileDartTM - SMS works on any mobile phone or device which supports sending SMS (Short Messaging Service). This service provides two tracking features - current status of shipments forwarded, and automated intimation on delivery of the shipment. For instance:

T- For current status: Type T< space >airwaybill number and send an SMS to 56767(eg; T 123456789) to receive the current status of the shipment on your mobile phone. I- For status on delivery: Type I< space >airwaybill number and send an SMS to 56767(eg; I 123456789) to receive delivery status once the shipment is delivered.. ShipDartTM: ShipDart is a Blue Dart proprietary solution especially created for the convenience of regular customers. ShipDart enables user control over the entire shipping and tracking processes. ShipDart needs to be installed at the customers premises in order to interface with their own system for the pre-shipping and posttracking activities, thereby playing a major role in bridging the existing gap in any package movement. A set of Master Files which controls the ShipDart system has to be downloaded from the site. ImageDartTM: ImageDart will enable users of Blue Dart's Apex (Air Package Express) and Surfaceline services to download Proof Of Delivery (POD) and Delivery Challans (DC) online, from the Blue Dart website. The image has complete delivery details including the consignee's signature and comments and will be made available on Blue Dart's website 48 hours after delivery of the shipment. With ImageDart, Blue Dart customers will now be able to realise their collections from their own customers much faster, saving them interest costs and making their billing and recovery cycle, and supply chain more efficient.

Airport to Airport Our services are subject to our Terms and Conditions of Domestic Carriage - Airport to Airport, and the liability terms incorporated therein. Please read these carefully before you avail of our services

The airport-to-airport service is an air freight service available on the flights operated by Blue Dart Aviation between the airports of Kolkata, Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Ahmedabad. The advantages of an airport-to-airport service are: No Cooling-Period All the Blue Dart Aviation warehouses are equipped with X-ray machines, which eliminate the necessity of the mandatory 24 hour cooling-period required for security reasons for all air freight transported within India. Late Night Cut-off & Early Morning Deliveries With Blue Dart Aviation's night operations, shipments manufactured during the day can connect the night flights and be delivered at destination the next morning. Capacity Blue Dart Aviation is the only cargo operator with scheduled B757-200 and B737-200 freighter services within India and can offer a larger capacity than other domestic airline. Check outB757 and B737 AIRCRAFT CAPACITY DETAILS for more information. Shipments are required to be booked in advance.Contact Blue Dart for reservations and, for your larger consignments, click on Charters. Click on Price Finder for the applicable tariff. Security regulations do not permit carriage of certain items on our airport-to-airport service. Click on Banned Commodities-All servicesand Dangerous Goods Prohibited on Blue Dart for information on these items, or Contact Blue Dart for details. You may Contact Blue Dart for any further assistance you may require with your airport-to-airport shipment. For information on Fuel Surcharge Click Here

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