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Sportsdata Basic Soccer Standards

Sportsdata Basic Soccer Standards

Index
1. General Issues ........................................................................................................ 3 1.1. Disciplinary Measurements General Issues .............................................................. 3 2. Technical Information .............................................................................................. 4 3. Changes for Match Fixtures ..................................................................................... 4 4. Info Tab in Match Details ......................................................................................... 5 5. Pre Match SMS Messages ...................................................................................... 6 6. Mute Function .......................................................................................................... 6 6.1. Disciplinary Measurements Mute Instruction ............................................................ 7 7. Supervisor Call * ................................................................................................... 8 8. Post Call .................................................................................................................. 8 9. Match Information .................................................................................................... 9 10. Before Match Starts ........................................................................................... 9 8.1. Weather and Pitch Conditions .................................................................................. 9 8.2. Open Betting Market .............................................................................................. 10 11. Match Start Procedure ..................................................................................... 11 9.1. Match About To Start.............................................................................................. 11 9.2. Kick Off Information ................................................................................................ 12 9.3. Match Start ............................................................................................................. 12 9.4. Disciplinary Measurements for wrong starting procedure ....................................... 13 12. Match Status 8 .............................................................................................. 13 10.1. Exception: Status at the end of the match ............................................................ 14 10.2. Disciplinary Measurements match Status Issues .................................................. 15 11. Betstop/Market Open ....................................................................................... 15 11.1. Reason for Betstop ............................................................................................... 16 11.2. Automated Betstop Events ................................................................................... 16 11.3. Manual Betstop Events......................................................................................... 17 12. Match Events ................................................................................................... 19 12.1 Attacks & Ball Safe (Slow Entry) ............................................................................ 19 12.1.1. Attack ................................................................................................................ 20 12.1.2. Safe Ball ............................................................................................................ 20 12.1.3. Rating for Attack and Ball Safe Information ....................................................... 21 12.2. Corners (Slow Entry) ............................................................................................ 21 12.2.1. Corner Logics .................................................................................................... 22 12.2.2. Disciplinary Measurements for Corner Mistakes ................................................ 22 12.3. Bookings .............................................................................................................. 23 12.3.1. Yellow Cards (Slow Button) ............................................................................... 23 12.3.2. Red Cards (Automated Betstop) ........................................................................ 25 12.3.3. Disciplinary Measurements for Booking Issues .................................................. 27 12.4. Penalties (Automated Betstop) ............................................................................. 28 12.4.1. Penalty Shootout ............................................................................................... 30 12.4.2. Disciplinary Measurements for Penalty Issues ................................................... 32 12.5. Goals (Automated Betstop) ......................................................................... 34 12.5.1. Goal Procedure ...................................................................................... 34 12.5.2. How was the goal scored? ...................................................................... 35 12.5.3. Goals Most Important .......................................................................... 35
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12.5.4. Cancelled goal Sequences ..................................................................... 36 12.5.5. Disciplinary Measurements for Goal Issues ............................................ 37 13. Status Button #.............................................................................................. 37 14. Match Process Overview ................................................................................. 38 15. Overtime and Penalty Shootout ....................................................................... 39 16. Buttons Overview ............................................................................................ 41 16.1. Statistical Buttons ................................................................................................. 41 16.2. Most Important Buttons ........................................................................................ 41 17. Disciplinary Measurements .............................................................................. 43 18. Most Important................................................................................................. 43 19. FAQ ................................................................................................................. 45 19.1 FAQ Soccer ................................................................................................ 45 19.2. General FAQ ............................................................................................... 50 19.3. FAQ Invoicing ............................................................................................. 52

Sportsdata Basic Soccer Standards

Basic Soccer Standards

1. General Issues Dont forget to take your 4-Digit-Code Always use a head set during the match Deactivate the possibility to receive a second call Numbers for all SMS messages: +43 676 800812803 or +43 69919258188 Please be at the venue 1 hour before official match start. Make sure you know which team is which Make sure which team has got the kick off Please take a seat where you can see the scoreboard and the pitch Please take a seat in a calm area of the stadium. Do not sit in hardcore fan section The phone system will call you automatically 15 minutes before match starts If you dont receive a call: Please call the supervisor +43 1279 373784 Never be shy to ask people around you if you are uncertain of some details Take care you have an additional full charged battery with you. Check kick off date and time short before you leave home. In some countries are restrictions for duration of a call. It means calls get cut after x minutes. To avoid unnecessary cuts during second period you should hang up during half time and wait for system call. 1.1. Disciplinary Measurements General Issues To run out of batteries: No payment Missed changed kickoff date and time: No payment

Sportsdata Basic Soccer Standards

2. Technical Information

We are using a DTMF based technology. This means that the quality of your local phone network has an influence on the quality of our system. This is something totally out of our power. You as a scout can minimize the risk by using a phone provider which is not very common in your country. Therefore you should avoid using low cost phone providers. This will cause you problems for sure. There might be some problems with the recognition of your goal entries. This is very critical when it comes to any goal entries. In these cases you should immediately press bet stop and inform supervisor (by pressing *) about the goal. There are also some disconnections during a match possible. No need to panic in these cases. The system will call you automated after disconnection. Please note important happenings during this disconnection. Dont open the market if there was a goal, penalty, cards, corners, penalties meanwhile. Press * and connect to supervisor to inform him about above mentioned happenings (goals, cards, corners, penalties) during disconnection. Open market only if all important happenings are entered by supervisor. You dont have to connect to supervisor in case nothing important happened during your disconnection. In these cases you can open market and continue coverage.

Additionally we want to emphasize that especially entries with single digits like attacks, penalty shootout and player in are getting recognized very slow. This is because system is waiting if there is a second entry for more important events. Please dont get in panic if you have the feeling that the system is too slow for these entries. We have marked all slow buttons in standards. 3. Changes for Match Fixtures

You have to inform us whenever there is any fixture change (date/KO time) for matches which are confirmed to you or which you have applied for. Please use only Match feedback within Match Details view for this:

Sportsdata Basic Soccer Standards

4.

Info Tab in Match Details

You have got the possibility to enter a link related to a match through info Tab in Match details. This will ensure an optimized information exchange and increase probability for a confirmation of certain match.

Sportsdata Basic Soccer Standards

5. Pre Match SMS Messages

Please send all information regarding the match before the system call via Emergency SMS You will always be refunded for all SMS expenses for our numbers. Numbers for all SMS messages: +43 676 800812803 or +43 69919258188 SMS message when you are late: I will be late by xxx minutes SMS message when you haven't received a system call: No call received SMS message when fixture changed: Fixture changed After sending the SMS: please wait until we contact you.

6.

Mute Function

You have to switch your mobile device to mute during the coverage. Be aware that the mute function is not silent.

When you are in the middle of a call, you can also mute the cell phone from the "Options" menu by pressing on the "OK" or "Send" button and selecting "Mute" from the menu. To un-mute, select "Options" again and choose "Un-mute." Make sure you can handle mute function at your device perfectly before attending any matches. You should always be aware how to mute and unmute your device if needed.

Important: You have to turn off this function if you want to talk with the SV or if you receive a supervisor call.

Sportsdata Basic Soccer Standards

Make sure you can handle mute function at your device perfectly before attending any matches. You should always be aware how to mute and unmute your device if needed.

6.1. Disciplinary Measurements Mute Instruction Ignoring mute instructions: No payment and no further duties

Sportsdata Basic Soccer Standards

7. Supervisor Call *

Once connected with the phone system you can always call the supervisor by pressing *. The System will connect you straight away. This will not cause you any phone costs.

Please use this facility for all circumstances where you are not sure about what to do. Always press betstop before contacting the supervisor. In some cases it will be necessary that supervisor has to enter information like goals, cards, etc. for you. Please make sure that supervisor confirms the entry to you. So you can continue coverage without risking any double entry. Communication with supervisor is very important. You should always give clear answers to his questions. Please also make sure you always inform him for any tricky situation and for all the action we may miss during any disconnection. 8. Post Call

Once system calls you, you will stay online until match has ended. Please make sure you can always hear the following 3 options during your coverage: Radio track Supervisor if she/he is connected with you for any reason Our system voice

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9. Match Information

Right after the system call you will be welcomed and the system will tell you the match information: Welcome Peter! Home team: Fenerbahce Istanbul Away team: Galatasaray Istanbul Match start: 7 (always in local time) 10. Before Match Starts

There is a strict procedure how you have to start each match. After double checking that you are at right venue and announced teams will play you have to enter weather and pitch conditions first.

8.1. Weather and Pitch Conditions

Weather Conditions? 1 for good, 2 for medium, 3 for bad, 4 for indoor An indoor match is a regular 2 x 45 minutes or 2 x 40 minutes match played at an indoor venue, e.g. in Norway etc.
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Pitch Conditions? 1 for good, 2 for medium, 3 for bad

8.2. Open Betting Market After entering weather and pitch conditions you will hear following information: Welcome Peter! The match is not started. Press 0 to open the market, 1 for players on pitch, 2 for players warming up, 3 for match about to start and 8 to start the match. Open market immediately once you made sure that the match will be played. You can open market always by pressing 0. You dont have to wait until players return from cabin. Once they appear you have to enter 1 for players on pitch. This will open market automatically.

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After this you have to enter further pre match status players are warming up match about to start

Please enter Players on pitch and players warming up information just once each.

11.

Match Start Procedure

The start of each match includes several information. Match about to start! Which team has kick off? Match start
9.1. Match About To Start First step is to enter information that match is about to start. You can do this by pressing 8. You should do this exactly when toss for kick off is done.
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9.2. Kick Off Information Second step you have to enter which team has kick off.

Which team had kick off? 1 for home team 3 for away team 2 for unknown 9.3. Match Start 3rd Step is to confirm kick off entry by pressing 5. This will automatically start match time. This entry should be done exactly with match kick off.

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9.4. Disciplinary Measurements for wrong starting procedure

Missed pre match informations (players on pitch, players warming up, match about to start): 20% fee cut Missed/wrong team at kickoff: 20% fee cut 12. Match Status 8

Status Button 8 is for match start, halftime, start 2nd half, match end and optionally for start Extra Time, penalty shootout at the end of regular match time. You can change every match status by pressing 8. Any change for match status has to be confirmed with 5. Please be aware that 8 is a sequence button. Every time you press this button you will switch to the next match status and you are not able to switch back to the former status. If you change match status by mistake you should immediately call supervisor by pressing * and inform him.

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10.1. Exception: Status at the end of the match At the end of each match system will ask you about further steps in the coverage. After pressing 8 system will ask you: Match end. Press 1 for end match, press 2 for Extra Time, press 3 for penalty shootout. Here you have to enter how the match will continue.

After entering this you have to change to following status by pressing 8 and confirming with 5.

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Please check point 15 overtime and Penalty Shootout. 10.2. Disciplinary Measurements match Status Issues Not setting to next status: 50% Missing to proceed with OT and penalty shootout: 100% fee cut 11. Betstop/Market Open

This button is very important. Please use it only if it is really necessary, e.g. before you want to get connected with the supervisor. Press this button when you are not sure about any position or when you have lost overview about events in the game.

For these situations you should always press betstop: Before Calling supervisor
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1 vs.1 situation (see 11.2.) Dangerous free kicks (see 11.2.) In all the situations there is likely to have a red card (fight between players, 2nd yellow-red) or penalty.

11.1. Reason for Betstop

System will ask you for betstop reason after pressing 0.

What is the reason for betstop? Press 1 for dangerous free kick Press 2 for dangerous goal position position home/away team Press 3 for Other reason

11.2. Automated Betstop Events There are some events during the match which are generating automated betstop information: Goals Red Cards Penalties
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You dont have to press betstop for these events. 11.3. Manual Betstop Events For other events you have to press betstop manually: 1 vs. 1 Situations

Free kick around penalty box Press 0 for any free kick in marked area.

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12. Match Events

There are several match events you have to enter during soccer coverage: Attacks and ball Safes Corners Bookings Penalties Time out Goals

12.1 Attacks & Ball Safe (Slow Entry) We have got important match information which is a combination of ball possession and ball location. You have to forward us if any of the teams is attacking or if ball is in so called safe zone. We have separated pitch into 3 parts. 2 of these 3 parts are attack zones (yellow) and 1 is a safe zone (green).

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12.1.1. Attack An attack is any enter of the ball into the yellow marked area by attacking team, irrespective if the attack is resolved by a shot on goal. Only the entering of the ball into the yellow area is relevant. Press 1 for every home attack and 3 for every away team attack.

12.1.1.1. Attack Logics There are some logics for attack information: Forward attack information when it is likely that a free kick will be used into the penalty box. Regardless from where it will be kicked. Every free kick for the attacking team within the opponents half is an attack. It is logically that every goal and every corner results from an attack. So please forward this accurately. 12.1.2. Safe Ball Ball safe information is any enter of the ball into ball safe zone (green) and whenever defending team possesses ball in their half of the pitch. Ball safe is always an automated market open information. You dont have to open the market after ball safe information. Press 2 for ball safe information.

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You dont have to confirm the ball safe button. 12.1.2.1. Ball safe Logics There are some logics for ball safe entries: Please forward ball safe information when the ball enters the green zone in the middle of the pitch. You have to enter ball safe information when the defending team possesses the ball or the goal keeper saves the ball. Every missed goal attempt (goal kick) is a ball safe information. Please press the ball safe information again when the ball is in the safe zone more than 30 seconds

12.1.3. Rating for Attack and Ball Safe Information The accurate entering of attack and ball safe information is very important and will be rated. 12.2. Corners (Slow Entry)

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Press 4 for Corner home team and press 5 to confirm Press 6 for Corner away team and press 5 to confirm 12.2.1. Corner Logics Corners are always attacks. Dont forget to press Safe Ball when the corner kick doesnt end with a goal. Be aware that corners should always follow previous attack entries You dont have to press betstop for a corner.

12.2.2. Disciplinary Measurements for Corner Mistakes Wrong amount of corners during match will be penalized with 50% fee cut. We are always cross checking your entries with official sources for this.
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12.3. Bookings When a yellow or red card is given the Referee takes out his "notebook" (actually a match record card) & writes down the player's name & number. When he does this he "books" a player & the player has been "booked". There are 2 colors of "cards" which the referee will hold up to indicate serious fouls or behavior which won't be tolerated. He carries these cards in his shirt pocket, so if he reaches for his pocket it's a bad sign for the player who committed the foul.

When a card is to be given (it isn't actually given to the offending player, it is actually just shown to him and to everyone else) the referee will stop the game, call the player over, hold up the card and write the player's name in his notebook. This is called "booking" the player and when it happens the player has been "booked", (e.g., "she was booked"). Any time a Yellow or Red Card is shown, a "direct" or "indirect kick" will also be awarded.

We have 3 different booking styles in during our coverage: Yellow Card Red Card Special Case. Yellow-red card.

12.3.1. Yellow Cards (Slow Button) A yellow card is indicating a formal "caution" for any of the following 7 offenses: Any "unsporting behavior" - this includes Hard fouls Holding an opponent or deliberately handling the ball for the purpose of preventing an opponent from gaining possession of the ball Faking an injury Saying things that are designed to confuse or distract an opponent Harassment (such as jumping around, shouting or making gestures to intentionally distract an opponent) Jumping in front of a corner kick, free kick or throw-in

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Worrying the goalkeeper or trying to prevent him from putting the ball into play Gaining an unfair advantage by leaning on, climbing on the back of, or holding a teammate or the goal Blatant cases of holding and pulling an opposing player or his uniform; Any action designed to deceive the Referee Behavior which in the Referee's judgment is unsporting or causes an unfair advantage Dissent by word or actions, Persistently breaking the rules, Delaying the restart of play, Defenders failing to stay the proper distance away from the kicker on a corner kick, free kick or throw-in (see "Corner Kick" & "Free Kick"), Entering or re-entering the field without the referee's permission Deliberately leaving the field without the referees permission.

A player who receives 2 Yellow Cards is given a Red Card & ejected (see special case: yellow-red card)

Press 7 for Yellow card home team and press 5 to confirm Press 9 for Yellow card away team and press 5 to confirm

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Yellow card entries dont need any precious betstop status. 12.3.2. Red Cards (Automated Betstop) A player must be shown a Red Card and "sent off" (i.e., made to leave the field) for the 7 offenses listed below. A player shown a "Red Card" & sent off may not be replaced during that game (i.e., his team must play a player "short" for the rest of the game; however, in some leagues a player may be replaced if he is ejected for receiving a second Yellow Card). The 7 offenses for which a player must be shown a Red Card and sent off are: Serious foul play (includes any use of excessive force or brutality against an opponent when challenging for the ball. Examples include a dangerous slide tackle from behind, or an "over the top tackle" in which a player raises his foot so the cleats could hit a player, or a two footed tackle that takes down the opponent. FIFA has broadened this definition by saying that "Any player who lunges at an opponent in challenging for the ball from the front, from the side or from behind using one or both legs, with excessive force and endangering the safety of an opponent is guilty of serious foul play. For current rules visit www.fifa.com, Laws of the Game. The above quote is from Questions and Answers, Additional Instructions for Referees). The rules now include "Decision 4", which says: "A tackle, which endangers the safety of an opponent, must be sanctioned as serious foul play". Violent conduct, Spitting at anyone,
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Deliberately touching the ball with a hand in order to prevent a goal or to deny an obvious goal scoring opportunity (such as to prevent a "Breakaway".... this does not apply to the goalkeeper within his own Penalty Box) Fouling an opponent to prevent an obvious goal scoring opportunity (e.g., holding to stop a breakaway), Using offensive, insulting or threatening language and/or gestures, Receiving a second yellow card in one game (see special case: yellow-red card)

Press 77 for Red card home team and press 5 to confirm Press 99 for Red card away team and press 5 to confirm

Confirm a red card only if you are 100% sure that it is given.
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After confirming a penalty system will ask you whether the entered red card is a driect red card or a yellow/red card:

Press 2 for direct red card Press 3 for yellow/red card Press 0 for no card

Be aware that you have to confirm these entries.

In case of a fight on the pitch where several players are involved and red card is likely, please press 0 and wait until the situation is 100% clear.

After entering the red please open the market only when the situation is 100% clear. If the red was awarded for a dangerous free kick the market should remain closed. After Confirming the red card system will ask you whether it was a red card or a yellow/red card.

12.3.3. Disciplinary Measurements for Booking Issues Wrong amount of yellow cards: 50% cut from your fee Missing red card: 100% cut from your fee Delayed entering of yellow/red cards (no fee cut if it is just few minutes delay for yellow card: 50% fee cut from your fee

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12.4. Penalties (Automated Betstop) A "penalty kick" or "PK", is a special type of direct free kick. When a player commits any of the 10 "Direct Free Kick Fouls" within his own Penalty Box, the other team is given a Penalty Kick. On a penalty kick, a player from the fouled team gets a free shot at goal from the "Penalty Mark" with only the goalkeeper to stop the shot. All other players must stay outside the Penalty Box & the Penalty Box Arc until it is kicked. The kick must go forward & once "in play" any player other than the kicker may then touch the ball. The goalkeeper must stay on the goal line until the ball is kicked, but he can move laterally along the line. The goalkeeper cannot take actions (such as waving his arms or yelling) to try to intentionally distract the kicker because that would be "unsporting", nor can the kicker start his run & then stop for the purpose of faking the Goalkeeper, for the same reason.

An entry for penalty always causes an automated betstop.

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4 + 4: possible penalty home team automated betstop 5: penalty home team confirmed Betstop remaining 6 + 6: possible penalty away team automated betstop 5: penalty away team confirmed Betstop remaining

Most of the time a penalty decision is followed by a card decision (yellow, red or yellow red). In the next step system will ask scout if there is any card shown to defending team concurrently to penalty.

1 For Yellow Card Team X 2 For Red Card Team X 3 For Yellow/Red Card Team X 0 For no card shown
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5 To Confirm System will ask you how penalty is resolved: Press 1 for penalty scored or 0 for penalty missed. Press 1 for penalty scored or 0 for penalty shot missed. If penalty is scored: Penalty scored. New score: x - y automated betstart If penalty is missed: Penalty missed manual betstart needed

Important: Dont open betting market during penalty procedure Dont forget to open the market again when the penalty is missed. Each penalty situation has to be resolved as described above. You can enter red cards also during a penalty procedure without causing a betstart. Always wait for referee before confirming goals by penalty. Be sure that referee didnt decide to repeat penalty. 12.4.1. Penalty Shootout

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After 2nd period of extra time you have to enter 8 and confirm with 5 to continue with penalty shootout.

You have to enter penalty sequence each penalty shoot during shootout.

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Each penalty shot has to be resolved by entering goal

Or ball safe 2 for missed penalties

12.4.2. Disciplinary Measurements for Penalty Issues Open the market during penalty procedure: 100% fee Cut
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Confirmation of cancelled goals: No payment and no further duties Missing to proceed with OT and penalty shootout: 100% fee cut

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12.5. Goals (Automated Betstop)

Goal information is the most information during your coverage. You should avoid any kind of mistakes regarding goals.

12.5.1. Goal Procedure

Press 1+5 for Goal home team and press 5 to confirm This can also be done by pressing 1+1 for Goal home team and 5 to confirm Press 3+5 for Goal away team and press 5 to confirm This can also be done pressing 3+3 for Goal away team and 5 to confirm. Important:
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Goal inputs are always causing an automated betstops. Confirmation of goals are always causing automated betstarts. You dont need to open market manually once you have confirmed a goal. Confirm goals only once match has started again. You should press 5 with the kick off after goal. No goal confirmation before match starts again!

12.5.2. How was the goal scored? System will ask you how the goal was scored once you have confirmed a goal.

How was the goal scored? Press 1 for goal by shot Press 2 for goal by header Press 3 for own goal 12.5.3. Goals Most Important We dont accept any delay for goal information. As soon as an attack seem to be a goal enter poal sequence. After entering goal sequence wait until kick off for confirmation.

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You should at least press 0 for bet stop if you are not sure what to do and wait until the situation is clear.

12.5.4. Cancelled goal Sequences It happens frequently that goals are not counted because of offensive fouls or offside decisions. Additionally system can recognize any other entry as goal or you can press goal by mistake. For all these cases you have to cancel possible goal entry.

Once you get aware that goal is not counted or that entered goal information is not correct you should press # to cancel goal.

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System will ask you for the reason once you cancel any goal sequence. Goal cancellation can have 3 reasons: Goal cancelled: Offside press 1 Goal cancelled: Foul attacking team press 2 Goal cancelled: Wrong system entry press 3 Goal cancelled: Unknown press 4

You have to confirm this information by pressing 5 and open the market manually by pressing 0 and 5

12.5.5. Disciplinary Measurements for Goal Issues Late entry of goal information: No payment and no further duties Confirmation of cancelled goals: No payment and no further duties Wrong goal information without immediate supervisor contact: No payment and no further duties Confirming goal before Kick Off: 50% 13. Status Button # For any information regarding the current status of the match, press the # button. The system voice will tell you the current status of the match (Time, Score). The holding stack (the music) will be stopped while this is happening and it will continue when its over. You can always continue your input during the status message.

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The Status button # has got different levels:

Press # You will hear match time and the actual score Press ## You will hear match time, actual score and all actions you did since match start If you have pressed match status button unintentionally press # to return to your former status of the match. 14. Match Process Overview Arrive at venue 1 hour before the official kick off time. Wait for the system call. Enter the 4 digit code. Answer the questions regarding weather. Answer the questions regarding pitch. Open the Market with 0 and confirm with 5. Press 8 and wait for coin toss. Answer the question regarding kick off. Press 5 to confirm the exact kick off time. Press 8 for the end of first half and confirm with 5. Press 8 to start the second half and confirm with 5. Press 8 to finish match and confirm with 5.
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15. Overtime and Penalty Shootout Be aware that we want you to cover Overtime (OT) and Penalty Shootout. For this you will need to change status by pressing 8 and selecting next status by pressing 2 for Extra time (Overtime) or 3 for penalty shootout.

Here is a list of the match status sequence: 8+5 1st Half - For the match start 8+5 End of 1st Half 8+5 2nd Half 8 1 for match end, 2 for Extra time and 3 penalty shootout Awaiting Overtime- This status is to inform that match will have Overtime. 8+5 1st Half OT - For the start of the Overtime 8+5 End of 1st half OT 8+5 2nd Half OT 8 End OT Please change to this status once Overtime is over. 1 for match end or 3 penalty shootout

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8+5 Awaiting Penalty Shootout - Inform that match will go to Penalties. You need to enter this right after the End of the Overtime and NOT when the Penalties are about to start. Also be sure that the match is really going to Penalties. 8+5 Penalty Shootout - On Penalties we use the normal penalty procedure. So you have to enter them manually, one by one. Eg: 4+4 (Penalty Home) or 6+6 (Penalty away) + 5 (confirm Penalty) if GOAL 1+1 (Goal home) or 3+3 (goal away) + 5 (Confirm Goal). If NO GOAL press 2 (ball safe). 8+5 End Penalty Shootout You can hang phone after input this status.

Please note that in general the procedure/buttons are the same like in 90 minutes.

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16. Buttons Overview 16.1. Statistical Buttons

16.2. Most Important Buttons

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17. Disciplinary Measurements The accuracy of reported data and your reliability is very important for us. We have a rating system which is includes some disciplinary measures. Please be aware of following points: Wrong amount of corners: 50% cut from your fee Wrong amount of yellow cards: 50% cut from your fee Missing red card: 100% cut from your fee Delayed entering of yellow/red cards (no fee cut if it is just few minutes delay for yellow card: 50% fee cut from your fee To be late: 50% cut from your fee To run out of batteries: No payment Late entry of goal information: No payment and no further duties Confirmation of cancelled goals: No payment and no further duties Wrong goal information without immediate supervisor contact: No payment and no further duties Open the market during penalty procedure: 100% fee Cut Not setting to next status: 50% Confirming goal before Kick Off: 50% Ignoring mute instructions: No payment and no further duties Missing Perf. Feedback: 20% fee cut Missed/wrong team at kickoff: 20% fee cut Not answering supervisor calls: 100% fee cut Missed pre match informations (players on pitch, players warming up, match about to start): 20% fee cut Missing to proceed with OT and penalty shootout: 100% fee cut 18. Most Important Do not try to correct any wrong entries yourself once you have confirmed them with 5. In these cases: Stop the betting market and immediately call the supervisor with *.

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After a goal: Wait until the match starts from center again and confirm the goal with 5 It is a big mistake to confirm a goal which is subsequently disallowed because of offside, foul etc. You might have disconnections during coverage. This is not a reason to panic or to get worried about. In most of the cases there is a technical reason for this. The majority of the disconnections can be avoided if you hang up call during halftime. Please wait until you get a call either from system or directly from supervisor. You dont have to send an SMS to get re-connected. The first thing to do after you are re-connected is to contact supervisor and report about any happenings during disconnection. Please wait for supervisor confirmation before opening the market again. Dont open the market without confirmation from supervisor when you get disconnected.

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19. 19.1 FAQ FAQ Soccer

Question: What is the sequence at the beginning of the coverage? Answer: Procedure: Weather conditions Pitch Conditions 0 8 when coin toss 1 or 3 for home/away team kicking-off 5 at the point the kick-off happens

Question: I pressed a key by mistake, I was pressing # and then ## (2 times #); what is the right input (dial number) to delete the instruction without problems? Answer: Press one time #

Question: When I give the weather information to the system; I use 1, 2 and 3 - one for good, two for medium and three for bad. Do you have any suggestions what a medium weather is, rain, wind, snow...? Answer: Cloudy Question: When a player receives the second yellow card and therefore a red car Do I have to dial in the system the second yellow card and then the red car or just the red car? Answer: You should dial for a yellow card and then the red card. Press betstop before doing this. Question: When a player scores a goal because the ball touched his body How do you describe such goals? Answer: The goal is a goal by shot.

Question: How do I find out the actual status of the market, whether the market is open or closed? Answer: The system repeats the status frequently. Another option is to press the # button. Then you can request a status quo.

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Question: Home Team is attacking, and theres a shot outside the area; the goalkeeper get the ball (so the player failed his goal attempt) but a defender (from the away team) is having the ball but still in the dangerous area ... Could you tell me when do I have to press "2" ? When the forward fails the shot? Or should I wait until the ball goes with the defender outside of the danger area? Answer: We need you to press attack when the attacking team enters the yellow zone with the ball. Regardless the fact if they shot or not. You have to press safe when: The attacking team stops attack and turn back into the safe zone The defending team steals or blocks the ball The attacking team tries an attempt and misses When the goal keeper safes the ball

Question: Home Team is attacking, and theres a shot outside the area; the goalkeeper get the ball, pass it to one of his team mates, but he loses the ball and a player from the home team attacks again; Should I first press "2" when the goalkeeper hits the ball and press "1" again because there is another attack? Or should I NOT press "2" and keep the action of "1" because the attack is still remaining? Answer: Do not press 2. But press another attack (1) for the home team.

Question: There is a corner (press "4+5" home team attacking) but the attacking team hits a short ball and two players are fronting each other around the corner area, what should I type in? Answer: Please press another dangerous attack to mention that the dangerous attack still is still remaining. Question: If both teams are fronting each other in the midfield area for some time without dangerous attacks from both sides, how often should I press 2? Answer: Every 30 seconds. Please be aware, that every push to 2 generates a market opening, we need the Live inputs as accurate and precise as possible.

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Question: Could you tell me what to dial for a dangerous attack which finishes with a corner? Answer: 1/3 for dangerous attack + 4/6 for corner + 2 for safe ball (if there is no goal). Please be aware that you have to press a dangerous attack almost before every corner.

Question: If during the match, there are 3 consecutive corners (back to back, ball stays in the dangerous zone), should I press 2 in between each of them? Answer: No need to press 2 between the corners.

Question: What is the procedure if it is unclear who scored or how the goal was scored? Answer: The system will ask you several times, and if you dont enter anything the status will be unknown. Thats fine with us. Question: There is a dangerous free kick, I press "0" and wait... but the system vopitch is telling me asking for "press 0 to open the market"; what does it means? Answer: The moment you press 0 and wait everything is stopped and our clients got the information that there is a situation which will very likely be a goal. The system is only remembering you that you have closed the market and you should open it as soon as the dangerous situation is over.

Question: Should I have the market open or closed when the game is in general play? For example when the players are the middle of the pitch passing the ball? Answer: The market always has to be open except on special situations like a goal, a red card and a very dangerous position or on a supervisor request. Question: When the ball enters yellow area it is Attack, if there is immediately free kick, do I have to press another Attack, or one attack is enough? Answer: One attack is enough. The attack is just an indication to show where the ball is.

Question: During a game a penalty is awarded ..."4-4" or "6-6" then "5"...whilst waiting for the penalty to be taken the call disconnects. During this time the penalty is scored.
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When the connection is re-established and after entering the scout code...the system asks for the betting to be opened (as it automatically closes) and then I enter the fact that a goal was scored...how it was scored. Shot etc. In this situation, is this the correct procedure or what action should be taken? Answer: No. You should keep the market closed and contact the supervisor with *. This is the general procedure: You have to call supervisor when you get reconnected and wait for him to confirm you that you can open the market. There will be a fee cut if you ignore this important instruction.

Question: If the penalty is missed and rebound goal what should we press? Is there an automated betstart? Answer: No. There wont be an automated betstart when penalty is missed. Only a scored penalty is generating an automated betstart. For a rebound you have to enter goal after penalty is missed (0). Question: What to do if more then 1 card is given during penalty? (for example 1 for the foul, 1 for protesting (the cards are given to different players)) Answer: There will be a change for this in upcoming releases. At present you should enter the most important (always red cards) and skip the yellows for after the penalty procedure. If there are more than 1 red cards during penalty you should immediately contact supervisor. Question: Is it still ok to press manual betstop before entering penalty? What should reason for betstop be? Answer: Yes it is ok to press betstop. You should enter Other as reason for betstop. Question: If player receives 2nd yellow card, then its enough to report the red card directly and then answer the question that this is 2nd yellow. Answer: Yes. The sequence is as follow: 4/4 or 5/5. The system will ask you press 2 for red card, 3 for yellow/red card and 0 for no card.
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Question: Isnt chapter 12.3.3 missing? It should be about the yellow-red special case? Answer: The document will be updated soon.

Question: I would like to clarify yellow/red cards situation. If a player gets a second yellow and red card, does it mean that I should press 7/7+5 or 9/9+5 and to choose yellow/red action? Answer: Yes!

Question: For a penalty that was scored should you wait for kick off to press 1 (as when pressing 5 to confirm a normal goal) or will you have to press 1 when goal scored and then 5 to confirm at kick off? Answer: You should be sure that the goal is given. The best is here to wait.

Question: If penalty was missed but ball goes out for a corner. You should press 0 for penalty missed but then should you manually open the market first before entering the corner? Answer: Yes. The market should be opened before.

Question: When a player receives a red card due to a second yellow card, what's the best sequence ? 1> Enter only red card and system will ask me if yellow/red card situation? 2> Betstop + yellow card + red card 3> yellow card + red card Answer: It is the first option: Enter only red card and system will ask me if yellow/red card situation

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Question: If a penalty is scored or missed but the referee then says that the penalty has to be retaken, what should I do? I need to know the correct procedure for what to do if i have entered the goal, but also if i have not entered the goal. should i press ball safe/cancel goal and then reenter the penalty? or should i call the supervisor? This is important that i know this, because tomorrow i have a match which could finish with a penalty shootout. Answer: You should enter a goal only once the match has restarted. So there is no way you can enter a not given goal. When a penalty is retaken you should wait until final resolution.

19.2. General FAQ Questions about Livescouting duties:

Question: I have forwarded you the list of teams which are within 60 Km from my home. But there are some information regarding flights, accommodation and victuals in the guidelines. Does this mean I can also cover matches far away? Answer: The team listing is important for us to know which matches, club, venues you can cover within an acceptable distance. Regarding the information requested about transportation is important to us for possible tournament coverage.

Question: I have seen that there is a discount on my fee if I make some mistake, is it because the information goes to some betting provider? Answer: We do indeed have discounts on possible mistakes. As far as we are providing live results for Medias or Betting providers, we cant allow any mistakes. Question: How will I handle the Livescouting duty? Would I have to use a PDA or a regular mobile phone? Answer: You can use a standard mobile phone; we do not recommend using PDA or any software for Livescouting duties.

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Question: If I am interested by a supervisor position for a certain region, will I have to provide (with my scouts) full coverage of the 1st, 2nd and 3rd soccer leagues? Or just try to cover as much games as possible? Answer: As a supervisor you will help us recruiting and organizing a scout network in certain regions to be able to cover as much games as possible. Please keep in mind that we will never guarantee an exclusive coverage, we always need two sources for each match. Question: The payment procedure for Supervisor is not clear to me. How does it work? Answer: You still have regular scout duty, fee staid unchanged. Supervisor gets 5,00 each match successfully covered by a scout of his network. Question: I received (or) sent a match but its over 100kms from where I live, would it ok to provide coverage? Answer: It is not worth for us that a scout travel over 100kms to cover one game or two. Please clarify this before you travel to the far venue with Livescouting@sportsdata.ag. Question: Will you cover the phone bills? Answer: You always will be the recipient of the phone call. So you wont have any costs except other than you are living in USA or Canada.

Question: Will I be given anything in written and signed that my expenses will be covered? Answer: You will have confirmations for each match. But there is no contract or similar agreement. Question: If I provide the list of events (teams) I can attend will I get the confirmation that these are the ones you're interested in? Answer: We need the team names only for administrative reasons. You will not get any confirmation that you have to cover all matches from one scout. We have more than just 1 scout in one region. So we always try to allocate the matches to the best scout.
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19.3. FAQ Invoicing Question: How can I get payment? Answer: You have to send us an invopitch at the end of each month (after your last duty every month). The invoicing is part of SMP Invopitch Center. Be aware that you just can send 1 invopitch per month. Question: Do I need to send you scan for all expenses? Answer: Yes. We wont reimburse any expense which is not proved with a scan.

Question: What can I charge for fuel? Do you need fuel receipts for each match? Answer: You can sum up your kilometers for each match and take fuel at the end of the month. There is following rule you can consider: 100 Km = 10 Liter Question: How will you transfer payment? Answer: We are transferring only via bank (IBAN and BIC needed) or via moneybookers.com. Outside EU we recommend usage of Moneybookers.com. Please be aware that we dont reimburse any bank transfer costs. Question: How long it takes to receive payment after I have sent my invopitch? Answer: This is the invoicing procedure: 1st to 10th each month: Live scouting gathering all invopitchs and starts checking these (expenses, scans etc.) From 10th each month: Live scouting is confirming checked invopitchs to accounting and they are proceeding with payment. This procedure may take a few days. Since we have a tremendous number of scouts and this number is increasing daily. Therefore please be patient with the payments. If anybody has got any doubts concerning our integrity, please stop sending us any proposals until you receive your money.
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Some of you already made the experience that we respond very fast if there is anything missing for your invopitchs.

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