A Project on Motivation

A Report submitted to METS Institute of Management as a part of Organizational Behavior in partial fulfillment of the requirements of the curriculum of eMBA for the year ended 2009-2010

SUBMITTED TO: Prof. D. Cabral SUMBITTED BY:

Khanjan Chokshi eMBA, Div a, Roll No- 10060

INDEX
SR NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 12. 13. CONTENTS Acknowledgement Synopsis Company Information Objective of the Project Methodology Study made Unfilled Questionnaire Tabulated Data Data Interpretation & Analysis Conclusion Bibliography Filled Questionnaire PAGE NO. 4 5 6 7 8 9 10-11 12 13-14 15 16 17-30

ACKNOWLEDGEMENT
This project on Motivation has given me an organizational exposure. It has been an enlightening experience to me. I could learn the depth of Motivation practically. We would like to thank our Professor D. Cabral for his encouragement, guidance, and constant motivation which served as a driving force in the successful completion of the project.

In Particular I am thankful to Mr. Vivek Samant and the employees of Glenmark Pharmaceuticals Ltd. who openly discussed their views and concerns, which helped me in shaping up the project to best of my abilities

SYNOPSIS
The project invades the concept of Motivation in an organization. Motivation plays an important role, this is because motivation schemes are designed and developed for the employees. Hence employees are considered as an asset to the company. For understanding the same, I have targeted Edelweiss Group Companies. A questionnaire was designed to analyze the motivational factors of the employees of Edelweiss Retail Broking. I could understand the motivational factors and its influence on conducting the survey. Both the monetary and the nonmonetary factors are considered to evaluate. The survey was undertaken at the Edelweiss Retail Broking, and the questionnaire was filled by the selected employees and the managers.

COMPANY INFORMATION
The Edelweiss Group has emerged as one of the top 3 retail broking houses in India. Incorporated in 1995, it has memberships on BSE, NSE and the two leading commodity exchanges in India i.e. NCDEX & MCX. Edelweiss is also registered as a depository participant with CDSL.

Edelweiss has always believed in offering the best of services to their customers. Be it in form of focussed research or state of the art technology or customized product offering or personalized touch to our services. Edelweiss is the only 100% retail stock broking house offering a gamut of retail centric services.

e-broking Investment Advisory Portfolio Management Services Wealth Management Services Commodities Trading Edelweiss insurance Mutual fund Asset management

Edelweiss GROUP COMPANIES Edelweiss Edelweiss Edelweiss Edelweiss Broking Ltd. Capital Ltd Commodities Broking Ltd Securities Ltd Edelweiss recently acquired Anagram

Recent happenings: Capital.

OBJECTIVE OF THE PROJECT

Objective of the project is to understand the concept of Motivation practically. I could evaluate the motivational factors with the help of the questionnaire designed. This questionnaire was filled by the employees of the Edelweiss group. The questionnaire was designed in such a way that it would touch all the aspects of motivation. On the basis of the survey conducted and results obtained from the study, the work environment prevailing in the company may be commented upon.

MOTIVATION

J.E Robenz Weig defines motivation as Motivation is an inspiration process which impels the members of the team to accomplish the desired goals of the organization

A proper motivation system is to developed so that the employees perform the duties as per the expectation. This would help the organization gaining a better and productive output from the employees. The preparation of the motivational system is just not enough but systematically applying it is also significant. The most important aspect is that the right employees are to be selected for motivating and the motivation must be done in the right time. There are various types or motivation which includes Negative Motivation- Force of Fear Positive Motivation- Rewards Financial Motivation- Increase in salaries, bonus Non Financial Motivation- Insurance, Holidays etc
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METHODOLOGY
I have selected Questionnaire in order to evaluate understand the Motivation. and

For filling up the questionnaire, Edelweiss Group Company was selected. This Questionnaire consists of 10 questions which are designed in such a way that it would touch only the important nook and corners of the concept of motivation. This questionnaire was filled by the top, middle and the lower level managers. Only these employees were selected so as to evaluate the factors depending upon the hierarchy of the organization. The first question deals with the mission and vision of the organization. For the second question I have considered certain motivational factors and the employees were asked to rank them in the order of preference. The factors considered are hygiene factors, monetary factors, growth factors, superior subordinate relations and appraisal factors. The questions prepared are in association with the current job. It includes questions that are related to the working environment of the company, recreational facilities etc.

The last question is based on the type of organization preferred by the employees of Edelweiss Group. The type posed in this question is flat organization, vertical organization.

STUDY
Instead of case study, questionnaire method is selected for the project entitled Motivation. Simple 10 objective questions are included to understand the importance of motivation. These questions were asked to fill by the top, middle and lower level managers. For this the Edelweiss Group company was selected. 5 managers were chosen to fill up the same. With the help of this survey conducted, the employees could understand themselves what motivates them the most to work productively. A ranking was done among the factors to understand which factor motivates the most. The factors included are, hygiene factors, monetary factors, appraisal factors, superior subordinate relationship etc.

Herzberg approach is considered in the project. Organizational managers pay more attention to motivation that is given at the time of performing the task/work as this often produce good results. Hey employees may be motivated when the job is challenging, when there is a possibility of growth and achievement. Herzberg identifies that the employees work productively when they are motivated at the time of work. It means that the employees productive output is low if they are motivated after the completion of the task/job.

QUESTIONNAIRE
Kindly fill in the following questionnaire. Please note: We assure complete anonymity. Your identity will not be disclosed.

Q I. Following is a list of motivating factors. Number them in order of preference. ___Monetary factors ___Hygiene factors ___Growth factors ___Relation with superiors & subordinates ___Appraisal factors

Q II. Will a good work environment motivate you to work better? 1. Yes, obviously 2. Cant say 3. No, not important

Q III Do you think provision of recreational facilities improves job productivity? 1. 2. 3. 4. Definitely Somewhat Cant say Doesnt make a difference

Q IV. Will you be content with job promotion without any salary increment? 1. Yes 2. Not at all

Q V Do you desire variety in your job profile? 1. Yes, certainly 2. No comments 3. Not necessary

Q VI. Will you be happy if your ideas and suggestions are encouraged and welcomed by the management? 1. Oh yes! 2. Not interested in giving ideas

Q VII A proper rewards and recognition system is very essential. 1. Strongly agree 2. Agree 3. Disagree 4. Strongly disagree

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DATA TABULATION
Sr. No Q1 Q2 Q3 Q4 Q5 Q6 Q7

1 2 3 4 5

3 3 3 3 3

1 1 1 1 1

4 2 2 1 1

2 2 2 2 1

1 1 1 1 2

1 1 1 1 1

2 2 1 1 1

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Analysis of question no.1

From this question we can say that growth factors are more motivating than others.

Analysis of question no.2

From this we can infer that good work environment is necessary for motivation.

Analysis of question no. 3

According to the analysis 40% people believe that recreational facilities are necessary, other 40% believe that they are somewhat necessary and 20% believe that they are not necessary.

Analysis of question no. 4

80% people believe that they would not be contented and 20% believe that they would be contented.

Analysis of question no. 5

80% people would prefer variety in their job profile and 20% people didnt comment.

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Analysis of question no. 6

All people would like to get involved in management process by giving their ideas and suggestions.

Analysis of question no. 7

40% of the people strongly recommend rewards and recognition for motivation and rest agree for the same.

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Conclusion
Every organization incorporates different kinds of employees. It is difficult to satisfy all employees demands as well as improve their work performance. Edelweiss trade has effectively schemes in their organisation. implemented motivational

According to the analysed data we can conclude that motivation is the reason behind the peaceful working environment and if they are still motivated to a greater extent they could give in more positive inputs.

Regardless of the type of Organization, motivation plays an important role in getting the work done through employees. Employees are considered as the asset of the Organization as the success of the Organization is laden on the employees. So the Organization should adopt motivational schemes to make its employees feel a sense of security.

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BIBLIOGRAPHY
Book References Organizational Behaviour by Stephen P Robins (9th Edition) Perspective of Management by Koontz & ODonnell

Websites www.wikipedia.com www.yahoo.com www. edelweiss.in

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