Pharmacy Section 1. Dispensing of Medicines 2. Provision of Information on Available Drugs and Supplies Medical Social Service 1.

. Provision of discounts to patients 2. Referral of indigent patients to GO's and NGO's 3. Institutional placement of neglected/abandoned babies and patients 4. Home Conduction of abandoned patients

5. CONTACT US 6. Cebu City Medical Center 7. N. Bacalso Avenue, Cebu City Trunkline: (032) 2557141 to 47 loc 105 / 2557274 Chief of Hospital for Professional Service: Dr. Eduardo Epifanio Sedoripa PHARMACY 8. Tel. Nos. 2557141-47 loc. 119 9. Supervisor: Ms. Tessie Canono

CLIENT/S : Patients availing of CCMC services CONTACT PERSON/S: Dr. Gloria Duterte (ER).... Contact/Telephone Number: 255-7141 loc 228 Dr. Ivy Delos Reyes Dept. of Medicine loc 222 Dr. Sonny Olorvida Dept. of Surgery loc 229 Dr. Maribel Sayson Dept. of Pediatrics loc 225 Dr. Virgie Sollano Dept. of OB Gyne loc 231 Dr. Maria Lourdes Archua-Billing Section loc 114 LOCATION : Emergency room (ER), Ward/ Medicare, Billing Section. AVAILABILITY : Any time DURATION OF THE SERVICE: Depends on the type of condition / illness / disease of the patient and procedures / interventions that will be carried out. REQUIREMENTS: None

FEE/S : Medical Certificate Fee - Php 30.00 PROCEDURES ON HOW TO AVAIL OF IN-PATIENT SERVICES AT CEBU CITY MEDICAL CENTER (CCMC) Follow these steps Wait while Person-incharge Approach ER Triage Nurse ER triage Physician It will take 10 minutes 5 minutes

1. Go to the Triage section 1. Takes patients vital signs. in the Emergency Room. 2. Submit yourself for assessment by Triage Physician. 3. Accompanying of the patient will fill up the patients data form. 2. Assess patients condition, determine category of illness and fills up the triage form. 3. Refer patient to the appropriate department of service and gives accomplished triage form to the ER Nurse on Duty.

ER Triage Physician.

3 minutes

4. Gives filled up form to the ER clerk. 5. Go the respective department service area for logging of patients data in the logbook. 6. Patient submits self for assessment (history, physical examination & diagnostic work up or special procedures.

4. Registers patients data in the computer and issue ER Clerk patients hospital ID at the ER/ Information Section. ER Nurse of 5. Logs in patients data in the the respective logbook. department service area 6. Ask certain questions; send patient for diagnostic work-up Resident if needed; formulate & discuss Physician on with patient the treatment Duty. plan. 7. Write an order to admit patient. Resident Physician

3 minutes

5 minutes

Depends on patients condition

8. Carries out doctors order to ER Nurse on admit patient. Duty 7. Submit yourself for transfer to the ward (by stretcher or wheelchair as maybe deemed appropriate). 9. Submit yourself for 9. Transports patient to the ward/ medicare section. Utility worker 45 minutes

10. Provides continuity care

Resident

Depends on the

transfer to assigned bed and other procedures, as ordered by the admitting physician.

(makes daily rounds to assess Physician on patients progress, request for Duty. diagnostic procedures if needed and orders appropriate plan of care).

procedures/care to be provided

10. Patient submits self for 11. Carries out doctors Ward Nurse nursing care. orders, provides nursing on duty interventions (nursingcare, medications, health education. Etc.) 11. Settles hospital bill and secures discharge slip after bill has been settled. 12. Discharge patient. Gives home instructions (medicine, follow-up). 13. Carries out doctors order and facilitates patient discharge. 12. Presents receipt of 14. Prepares patients bill & Billing clerk payment of hospital bill to issues discharge slip after the the billing clerk. patient has settled his/ her bill. Resident physician on duty

How to Avail of Consultation Services at CCMC or Cebu City Medical Center

How to Avail of Consultation Services at CCMC or Cebu City Medical Center

CLIENT/S : Residents of Cebu City with condition, illness or disease that do not need hospitalization. CONTACT PERSON/S: Dr. Charles A. Cabatana (OPD) Contact/Telephone Number: 255-7141 local 107 Dr. Gloria Duterte (ER) Contact/Telephone Number: 255-7141 local 228 Dr. Hermie Segocio (Eye Clinic) Contact/Telephone Number: 255-7141 local 121

Dr. Jaime Mercado (Dental Clinic) Contact/Telephone Number: 255-7141 local 108 LOCATION : Outpatient Department (OPD), Emergency Room (ER), Eye Clinic, Dental Clinic AVAILABILITY : OPD / Eye Clinic / Dental Clinic: Monday to Friday, 8:00 AM - 5:00 PM (except weekends and holidays) DURATION OF THE SERVICE: Depends on the type of condition/illness/disease of the patient and procedures/interventions/operations that will be carried out REQUIREMENT/S: No requirements FEE/S : Fees or charge depends on the service provided. If procedures/interventions/operations will be carried out and the supplies/materials/medicines needed is/are not available in the service area providing the service, the patients have to secure them on their own. Follow these steps Wait while Person-in-charge Approach OPD: Mr. Carl Niche Dionson 1. Register the patients name in the patients registry or logbook. ER: Ms. Elizabeth Valles 2. Issue hospital identification card 5 minutes to thepatient Eye Clinic: Ms. Evangeline Bontuyan 3. Fill up patients chart Dental Clinic: Rubelia Caballero OPD: Mr. Carl Niche 1. Register the patients name in the Dionson patients registry or logbook. ER: Ms. Elizabeth 2. Put the patients hospital Valles identification card inthe box which 5 minutes will be used by the clerk to retrieve Eye Clinic: Ms. his/her chart. Evangeline Bontuyan Dental Clinic: Rubelia Caballero OPD: Staff Nurse assigned in the 10 minutes It will take

A. For first time patients: Go to the registration section of the respective service area (OPD, ER, Eye Clinic, Dental Clinic) for first time patients

B. For patients with identification card or case number already: Approach the registration section of the respective service area and inform the clerk that you come for consultation 3. Retrieve the patients chart Submit self for taking of vital signs

Take the patients vital signs and record them on the patients chart.

different consultation cubicles. ER: Staff nurse assigned in the different consultation sections. Eye Clinic: Ms. Evangeline Bontuyan Dental Clinic: Rubelia Caballero Go to the respective consultation section of the service area for consultation with the doctor Ask the history of the patients illness, conduct physical Junior Consultant/ examination, establish the Resident impression/diagnosis of the Physician/Dentist patients condition, send patient for diagnostic work-up if needed. 2. Formulate and discuss with patient the treatment plan and follow-up care. 3. Carries out the doctors order regarding treatment/ management of patients disease/ Junior Consultant/ Resident Physician/ Dentist Nursein-charge

(BP,HR,RR, Temperature) when your name is called

Depends on patients condition