Mac Pro Mid 2010 UG

Congratu|atons, you and your Mac Pro
were made for each other.

Vac Pro shown with ll0 Cinema 0isplay, Apple Keyboard with lumeric Keypad, and Vagic Vouse.
We|come to your Mac Pro.
www.a|e.com/macro
Msson Contro|
A bird's-eye view
of what's running
on your Mac.
He| Center
msson contro|
OS X Lon
www.a|e.com/macosx
Pu|| screen
Make apps
full screen
with a click.
He| Center
fu|| screen
Mac A Store
The best way
to discover
and download
Mac apps.
He| Center
mac a store
|aunchad
Launchad
|nstant access
to all your apps
in one place.
He| Center
Photo
Organize, edit,
and share
your photos.
Photo He|
hotos
Move
Turn home
videos into home
blockbusters.
Move He|
move
Garage8and
Create great-
sounding songs
with ease.
Garage8and He|
record
Ma|
Croup your
messages by
conversations.
He| Center
ma|
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LLC FFC
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5 Contents
Chater 1: keady, Set 0, Go
11 Setting Up our Vac Pro
21 Putting our Vac Pro to Sleep or Shutting lt 0own
Chater 2: Lfe wth our Mac Pro
24 basic leatures on the lront of our Vac Pro
26 leatures of our Apple Keyboard
28 Ports and Connectors on the back of our Vac Pro
30 Vore Ports and Connectors on the back
32 lnternal lxpansion Options
34 Cetting Answers
Chater 3: Makng a Good 1hng 8etter
39 Opening our Vac Pro
43 lnstalling Vemory
61 lnstalling lnternal Storage 0evices
74 Adding PCl lxpress Cards
79 Replacing the lnternal backup battery
Contents
6 Contents
Chater 4: Prob|em, Meet So|uton
82 An Ounce of Prevention
83 Problems with our Vac Pro
85 Problems with Software
86 Repairing, Restoring, or Reinstalling Vac OS \ Software
91 Checking for a lardware Problem
92 Keeping our Software Up to 0ate
92 Problems with wi-li Communication
93 Problems with our 0isplay
95 Problems with our lnternet Connection
98 Replacing the Apple Vagic Vouse batteries
99 Vaximizing lthernet Performance
99 learning Vore, Service, and Support
102 locating our Serial lumber
Chater 5: What's 0nder the Hood
104 Speci6cations
7 Contents
Chater 6: Last, but Not Least
116 lmportant Safety lnformation
117 Ceneral Vaintenance
120 Understanding lrgonomics
122 Apple and the lnvironment
123 Regulatory Compliance lnformation
Lookng for SomethngI
130 lndex
He| Center Mgraton Assstant
www.a|e.com/macro
keady, Set 0, Go
1
10 Chater 1 Peady, Set Up, Co
our Vac Pro features the latest computer technology, including advanced multicore
processor technology, high-speed memory, PCl lxpress graphics and expansion slots,
and internal storage, all in an anodized aluminum chassis with easy access to internal
components.
wAkNlN6: lo avoid in|ury, read all the installation instructions (and the safety
information starting on page 116) carefully before you 6rst use your Vac Pro.
Vake sure you look over the information in Chapter 2, "life with our Vac Pro,' to 6nd
out about the new features of this Vac Pro.
Vany answers to questions can be found on your Vac Pro in lelp Center. lor
information about lelp Center, see "Cetting Answers' on page 34.
Setting Up our Mac Pro
our Vac Pro is designed so that you can set it up quickly and start using it right away.
lollow the steps on the next few pages to get started.
Step 1: Pesitien yeur Mac Pre and dispIay.
Pick up your Vac Pro by both of its handles using correct lifting techniques. Use correct
lifting techniques when positioning your display as well. Position your Vac Pro and
display so that.
lhey are each on a sturdy, at surface
lhe power cable connectors don't press against a wall or other ob|ect
lhe airow in front of, behind, and below your Vac Pro and the display is
not obstructed
lhe computer's optical drive trays have space to open in front
lhe only way to shut o1 power completely to your Vac Pro and display is to disconnect
their power plugs from the power source. Vake sure the power cords for your Vac Pro
and display are within easy reach so that you can unplug them.
Step 2: PIug in tbe pewer cerd.
Plug the power cord completely into the recessed power cord socket on the back of
your Vac Pro and plug the other end into a grounded power outlet.
Power cord socket
Power cord plug
Step 3: Cennect tbe dispIay.
Connect your display as shown below. 0epending on the display, you may have one
or more cables to connect. Check the instructions that came with the display for
additional setup information.
Display cable
Display ports
USB port
ou can connect up to three displays with Vini 0isplayPort or 0igital visual lnterface
(0vl) connectors to the display ports on the back of your Vac Pro. lhe 0vl display port
is a dual-link port, so you can connect a 30-inch Apple Cinema l0 0isplay.
DVI display port Mini DisplayPort (2)
ou can also connect displays that have an Apple 0isplay Connector (A0C) or a video
graphics array (vCA) connector using one of the following adapters.
lo connect a vCA display to the 0vl display port or a Vini 0isplayPort, use the Apple
0vl to vCA 0isplay Adapter or the Apple Vini 0isplayPort to vCA Adapter (both
available separately).
lo connect an A0C display to the 0vl display port, use an Apple 0vl to A0C 0isplay
Adapter (available separately).
lhe Vini 0isplayPort outputs provide both video and audio output. lor example,
using a Vini 0isplayPort to l0Vl adapter and an l0Vl cable, you can connect your
computer to an l0lv or Av receiver that has an l0Vl connector and play both audio
and video. ou must use the Sound pane in System Preferences to select the connected
device for audio output. lor more information about connecting an l0Vl device,
search for "l0Vl' on the Vac Pro Support page at www.apple.com/support/macpro.
0isplay adapters and other accessories for your Vac Pro are sold separately at
www.apple.com/store.
Step 4: Cennect an tbernet cabIe er jein a Wi-Ii netwerk.
lo access the lnternet or a network using an lthernet cable, connect one end of an
lthernet cable to either of the Cigabit lthernet ports on the back of your Vac Pro.
Connect the other end to a cable modem, 0Sl modem, or lthernet network.
Gigabit Ethernet ports
Step 5: Cennect tbe US8 cabIe frem yeur keybeard.
Connect the keyboard cable to one of the USb ports (d) on your Vac Pro or on
the display.
Mouse Keyboard
lf the keyboard cable isn't long enough, use the keyboard extension cable that came
with your Vac Pro.
Apple keyboard extension cable
Step 6: 7urn en yeur AppIe Magic Meuse.
Slide the switch on the bottom of your Apple Vagic Vouse to turn it on.
our wireless mouse comes with AA batteries installed, and is already paired with your
Vac Pro. Pairing allows it to communicate wirelessly with your Vac Pro.
Indicator light
On/off switch
when you 6rst turn on your mouse, the indicator light glows steadily for 5 seconds,
indicating the batteries are good. lf your mouse doesn't turn on, make sure the
batteries are installed properly and charged (see page 98).
lhe indicator light blinks until you turn on your Vac Pro and a connection is established.
lf you purchased an Apple wireless Keyboard or Vagic lrackpad, follow the instructions
that came with the keyboard to set it up.
Step 7: 7urn en yeur Mac Pre.
Press the power button () on the front of your Vac Pro to turn it on. lf your display
must be turned on separately, turn it on by pressing its power button. Click your mouse
to establish a connection with your Vac Pro.
Note: lf your mouse isn't paired, follow the onscreen instructions to pair it with your
Vac Pro.
Step 8: Cengure yeur Mac Pre witb Setup Assistant.
lhe 6rst time you turn on your Vac Pro, Setup Assistant starts. Setup Assistant helps
you enter your lnternet information and set up a user account on your Vac Pro.
ou can transfer information from another Vac or PC during setup. ou can also use
Setup Assistant to transfer information from a lime Vachine backup or other disk.
ou may have to update software if the other Vac doesn't have Vac OS \ version 10.5.3
or later installed. lo migrate from a PC, you need to download Vigration Assistant for
windows from www.apple.com/migrate-to-mac.
After you start Setup Assistant on your Vac Pro, you can leave it midprocess without
quitting, move to the other computer if you need to update its software, and then
return to your Vac Pro to complete the setup.
lf you don't use Setup Assistant to transfer information when you 6rst start up your
Vac Pro, you can do it later using Vigration Assistant. Open Vigration Assistant in the
Utilities folder in launchpad. lor help using Vigration Assistant, open lelp Center and
search for "Vigration Assistant.'
1o set u your Mac Pro:
1 ln Setup Assistant, follow the onscreen instructions until you get to the "lransfer
lnformation to lhis Vac' screen.
2 0o a basic setup, a setup with migration, or transfer information from a lime Vachine
backup or other disc.
!o Jo o bos|c setu, select "0on't transfer now' and click Continue. lollow the
remaining prompts to select your wireless network, set up an account, and exit
Setup Assistant.
!o Jo o setu w|tl m|qtot|oo, select "lrom another Vac or PC' and click Continue.
lollow the onscreen instructions to select the Vac or PC you want to migrate
information from. our Vac or PC must be on the same wired or wireless network.
ou can also connect another Vac by using a lirewire cable and then restarting
it in target disk mode. lo restart a Vac in target disk mode, restart the computer
while holding down the l key. After selecting your Vac or PC, follow the onscreen
directions for migrating information.
!o ttoos|et |o|otmot|oo |tom o !|me /ocl|oe boc|u ot oootlet J|s|, select "lrom a
lime Vachine backup or other disk' and click Continue. Select the backup or the
other disk that you want to migrate information from, and click Continue. lollow the
onscreen directions for transferring the information.
lf you don't intend to keep or use your other computer, it's best to deauthorize it from
playing music, videos, or audiobooks that you've purchased from the ilunes Store.
0eauthorizing a computer prevents any songs, videos, or audiobooks you've purchased
from being played by someone else, and frees up another authorization for use. lor
information about deauthorizing, choose ilunes lelp from the lelp menu in ilunes.
After you've set up your Vac Pro, check for updated software. Choose Apple () >
Software Update from the menu bar and follow the onscreen instructions.
Step 9: Custemize eur Desktep and Set eur Preferences.
ou can easily make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar or click the System
Preferences icon in the 0ock. System Preferences is your command center for most
settings on your Vac Pro. lor more information, choose lelp > lelp Center and search
for "System Preferences' or for the speci6c preference you want to change.
lmortont: ou can set an option in Users 8 Croups preferences to help you reset
your login password if you forget it. ou should set your password preferences soon
after setup.
Need He| Settng 0I
lf you don't see anything on your screen or you think your Vac Pro didn't start up
properly, check the following.
ls your Vac Pro plugged into a power outlet! lf it's plugged into a power strip, is the
power strip turned on!
ls the power cord securely plugged into the back of your Vac Pro!
Are the keyboard and display cables connected correctly!
Are the brightness and contrast of the display ad|usted correctly! lf the display has
brightness controls, ad|ust them. lf the display has a power button, make sure the
display is turned on.
lf you still don't see anything on your screen, restart your Vac Pro. Press and hold
the power button () on your Vac Pro for 5 or 6 seconds, until it turns o1. Press the
power button () again to restart.
lf you see a blinking question mark on the screen or a series of ashes from the status
light, see Chapter 4, "Problem, Veet Solution' on page 81.
Putting our Mac Pro to Sleep or Shutting |t Down
when you 6nish working, you can put your Vac Pro to sleep or shut it down.
Puttng our Mac Pro to S|ee
lf you'll be away from your Vac Pro for only a short time, put it to sleep. when your
Vac Pro is in sleep, the display's screen is dark. ou can quickly wake your Vac Pro from
sleep and bypass the startup process.
1o ut your Mac Pro to s|ee quck|y, do one of the fo||owng:
Choose Apple () > Sleep from the menu bar.
Press the power button () on the front of your Vac Pro.
Press the Control and l|ect keys, and then click Sleep in the dialog that appears.
Choose Apple () > System Preferences, click lnergy Saver, and set a sleep timer.
1o wake your Mac Pro from s|ee, do one of the fo||owng:
Press any key on the keyboard.
Click the mouse.
Press the power button () on the front of your Vac Pro.
when your Vac Pro wakes from sleep, your applications, documents, and computer
settings are exactly as you left them.
Shuttng Down our Mac Pro
lf you won't be using your Vac Pro for an extended period, shut it down.
1o turn o6 your Mac Pro, do one of the fo||owng:
Choose Apple () > Shut 0own.
Press the Control and l|ect keys, and then click Shut 0own in the dialog that appears.
NO7lCf: 0o not turn o1 your Vac Pro by turning o1 the switch on a power strip or
by unplugging your Vac Pro's power plug (unless you can't turn o1 your Vac Pro any
other way). our 6les or system software could be damaged if your Vac Pro is not
shut down properly.
NO7lCf: Shut down your Vac Pro before moving it. Voving your computer while the
hard disk is spinning can damage the hard disk, causing loss of data or the inability to
start up from the hard disk.
He| Center orts
www.a|e.com/macro
Lfe wth our Mac Pro
2
24 Chater 2 Life with our Mac Pro
8asic Peatures on the Pront of our Mac Pro
Optical drive
Headphone jack
Status light
f
Power button
FireWire 800 ports (2)
Second optical drive
(optional)
USB 2.0 ports (2)
Otca| drve
our Vac Pro has a 0v0R 0l/0v0Rw/C0-Rw Super0rive, which can read C0-ROV,
photo C0, audio, and 0v0 discs. lt can write music, documents, and other 6les to C0-R,
C0-Rw, 0v0R, 0v0Rw, and 0v0R 0ouble layer (0l) discs. lo open the drive, press
the Vedia l|ect key (C) on your Apple Keyboard. lf your Vac Pro has a second optical
drive, press the Option key and Vedia l|ect key (C) to open it.
Power button
Press this button to turn on your Vac Pro, put it to sleep, or wake it from sleep. lo restart,
press and hold this button for 5 or 6 seconds until your Vac Pro turns o1, and then press
it again to turn it on.
H
1wo PreWre 800 orts
Connect high-speed external devices, such as lirewire digital video (0v) cameras,
scanners, and external hard disk drives. ou can connect and disconnect lirewire devices
without restarting. lach port supports data rates up to 800 Vbit/s.
d
1wo 0S8 2.0 orts
Connect an iPod, iPhone, iPad, mouse, keyboard, printer, disk drive, digital camera,
|oystick, external USb modem, and more. ou can also connect USb 1.1 devices. our
display may also have USb ports.
f
Headhone |ack
Connect headphones or earphones with a standard 3.5 mm connector.
Status |ght
A white light indicates your Vac Pro is on, a pulsing light indicates it's in sleep. lor
information about a ashing status light, see "lf the computer doesn't respond or the
pointer doesn't move' on page 83.
Peatures of our Apple Keyboard
Escape
Decrease brightness
Increase brightness
Mission Control
Launchpad
Caps Lock
Fast Forward
Mute
Volume Down
Volume Up
Media Eject
Function
Play/Pause
Rewind
USB port
(both sides)
Lscae key (esc)
Press the lscape key (esc) to close a menu without choosing an item or cancel a
procedure.
8rghtness keys (P1, P2)
lncrease ( ) or decrease ( ) the brightness of your Apple display.
Msson Contro| key (P3)
Open Vission Control to get a comprehensive view of what's running on your Vac Pro,
including 0ashboard, all your spaces, and all open windows.
Launchad key (P4)
Open launchpad and click an application to open any application on your Vac Pro.
Mute key (P10)

Vute the sound coming from the built-in speaker, headphone |ack, or audio ports.
-
vo|ume keys (P11, P12)
lncrease (-) or decrease () the volume of sound coming from the built-in speaker,
headphone |ack, or audio ports.
C
Meda L|ect key
Press and hold the Vedia l|ect key (C) to remove a disc.
Puncton (fn) key
lold down to activate customized actions assigned to the function keys (l1 to l19). lo
learn about customizing function keys, choose lelp > lelp Center from the menu bar
and search for "function keys.'
Meda keys (P7, P8, P9)

Rewind ( ), play or pause (), or fast-forward ( ) a song, movie, or slideshow.
Cas Lock key
Press to engage caps lock so you can type capital letters.
d
1wo 0S8 2.0 orts
Connect a mouse and sync your iPhone, iPod, iPad, or digital camera.
Ports and Connectors on the 8ack of our Mac Pro
Power socket
Locking latch
USB 2.0 ports (3)
FireWire 800 ports (2)
G
d
H
Gigabit Ethernet
ports (2)
Power socket
Connect the power cord that came with your Vac Pro. 0on't use an ordinary power cord
or extension cord.
Lockng |atch
lift the latch to open the side panel and access the internal components in your Vac Pro.
lf you're working inside your Vac Pro and the latch is down, the drives are locked in
place. ou can attach a security lock (available separately) to the latch to prevent access
and secure the internal components. ou can also attach a security cable to the latch or
through the handles and feet to protect your Vac Pro.
d
1hree 0S8 2.0 orts
Connect an iPod, iPhone, iPad, mouse, keyboard, printer, disk drive, digital camera,
|oystick, external USb modem, and more. ou can also connect USb 1.1 devices. our
display may also have USb ports.
H
1wo PreWre 800 orts
Connect high-speed external devices, such as lirewire digital video (0v) cameras,
scanners, and external hard disk drives. ou can connect and disconnect lirewire devices
without restarting. lach port supports data rates up to 800 Vbit/s.
G
1wo Ggabt Lthernet orts wth |umbo frame suort
Connect to a high-speed lthernet network, a 0Sl or cable modem, or another computer.
lhe lthernet port automatically detects lthernet devices and doesn't require an lthernet
crossover cable. ou can access the lnternet or network resources such as printers and
servers, and share information over the network using a CAl 5e cable.
More Ports and Connectors on the 8ack
PCI Express
expansion slots
Mini DisplayPort (2)
-
,
Optical digital
audio out port
Analog audio
line-in port
Analog audio
line-out port
Optical digital
audio in port
DVI display port

PC| Lxress exanson s|ots (3)
lxpand your Vac Pro by installing up to three Peripheral Component lnterconnect (PCl)
lxpress cards in the covered slots labeled 2, 3, and 4.
Mn Ds|ayPort oututs
Connect one or two displays that use a Vini 0isplayPort connector, such as the Apple
ll0 Cinema 0isplay. lhe Vini 0isplayPort outputs support both video and audio output.
ou can use adapters to connect your computer via the Vini 0isplayPort outputs to
devices such as l0lvs and Av receivers for both sound and audio output. 0isplay adapters
for your Vac Pro are available from the online Apple Store at www.apple.com/store.
Dv| ds|ay ort (dua|-|nk)

Connect a display that uses a 0igital visual lnterface (0vl) connector, such as the Apple
ll0 Cinema 0isplay, to the 0vl display port. 0isplay adapters for your Vac Pro are available
from the online Apple Store at www.apple.com/store.
Otca| dgta| audo n and audo out orts
Connect to decks, receivers, digital instruments, and surround-sound speaker systems
using standard lOSlllK cables or 6ber-optic cables with a 3.5 mm plastic or nylon
optical plug. ou can transfer stereo or encoded audio using the S/P0ll (Sony/Philips
0igital lnterface) protocol and lOSlllK cables.
,
Ana|og audo |ne-n ort
Connect self-powered microphones, VP3 and C0 players, and other devices with
analog capability.
-
Ana|og audo |ne-out ort
Connect self-powered speakers and other devices with analog capability.
|nternal Lxpansion Options
Drive carriers (4)
Optical drive carrier
Slot 1: Double-wide
PCI Express graphics
(graphics card installed)
Memory slots
(4 or 8 slots depending
on model)
Slots 24: PCI Express
Battery
(behind graphics card)
Otca| drves
our Vac Pro comes with one or two 0v0R 0l/0v0Rw/C0-Rw Super0rives. lo
replace an optical drive, see "Replacing an Optical 0rive' on page 68.
Hard dsk drves or so|d state drves
our Vac Pro comes with up to four drives installed. lo install or replace drives, see
"lnstalling lnternal Storage 0evices' on page 61.
PC| Lxress s|ots
our Vac Pro has three PCl lxpress expansion slots. lo install PCl cards in slots 2 through
4, see "Adding PCl lxpress Cards' on page 74.
8attery
our Vac Pro uses an internal backup battery. lf your Vac Pro has trouble starting up, or
if the system date and time are frequently incorrect, you may need to replace the battery.
See "Replacing the lnternal backup battery' on page 79.
Doub|e-wde PC| Lxress grahcs s|ot
Connect up to two displays to the graphics card in the PCl lxpress graphics slot (slot 1).
ou can replace the card in this slot and install additional graphics cards in PCl slots 2
through 4. See "Adding PCl lxpress Cards' on page 74.
Memory s|ots
our Vac Pro has four or eight memory expansion slots, depending on the model. lo add
more memory, install PC3-10600l, 1333 Vlz, 00R3 lCC S0RAV U0lVVs in the memory
slots. lor information about the type of memory used in your Vac Pro, see "lnstalling
Vemory' on page 43.
Cetting Answers
Vuch more information about using your Vac Pro is available in lelp Center and on
the lnternet at www.apple.com/support/macpro.
1o oen He| Center:
1 Click the linder icon in the 0ock (the bar of icons along the edge of the screen).
2 Click the lelp menu in the menu bar and do one of the following.
lype a question or term in the Search 6eld, and choose a topic from the list of results
or choose Show All Results to see all topics.
Choose lelp Center to open the lelp Center window, where you can browse or
search topics.
More |nformaton
lor more information about using your Vac Pro, see the following.
7e Iearn abeut See
lnstalling drives, memory,
expansion cards, or a battery
Chapter 3, "Vaking a Cood lhing better' on page 37.
lroubleshooting your Vac Pro
if you have a problem
Chapter 4, "Problem, Veet Solution' on page 81.
linding service and support
for your Vac Pro
"learning Vore, Service, and Support' on page 99. Or see the
Vac Pro Support website at www.apple.com/support/macpro.
Using Vac OS \ lhe Vac OS \ website at www.apple.com/macosx. Or search for
"Vac OS \' in lelp Center.
Voving from a PC to a Vac "why you'll love a Vac' at www.apple.com/getamac/whymac.
7e Iearn abeut See
Using ilife applications lhe ilife website at www.apple.com/ilife. Or open an ilife
application, open lelp, and then type a question or term in the
search 6eld.
Changing System Preferences System Preferences by choosing Apple (K) > System Preferences.
Or search for "system preferences' in lelp Center.
Using your mouse or keyboard System Preferences and choose Keyboard 8 Vouse. Or open
lelp Center and search for "mouse' or "keyboard.'
Using AirPort lxtreme wireless
technology
lhe AirPort Support page at www.apple.com/support/airport.
Or open lelp Center and search for "AirPort.'
Using bluetooth wireless
technology
lhe bluetooth Support page at www.apple.com/support/bluetooth.
Or open lelp Center and search for "bluetooth.'
Connecting a printer lelp Center and search for "printing.'
lirewire and USb connections lelp Center and search for "lirewire' or "USb.'
Connecting to the lnternet lelp Center and search for "lnternet.'
Using a display lelp Center and search for "display port.'
burning a C0 or 0v0 lelp Center and search for "burn disc.'
Vac Pro speci6cations Chapter 5, "what's Under the lood' on page 103. Or see the Vac Pro
speci6cations page at www.apple.com/macpro/specs.html. Or
open System lnformation (in the Utilities folder in launchpad),
and then click Vore lnfo.
Apple news, free downloads,
and online catalogs
lhe Apple website at www.apple.com.
lnstructions, technical support,
and product manuals
lhe Apple Support website at www.apple.com/support.
He| Center kAM
www.a|e.com/store
Makng a Good 1hng 8etter
3
38 Chater 3 Making a Cood Thing 8etter
Use the information in this chapter to customize and expand your Vac Pro to 6t your
needs. ou can 6nd information about important procedures in the following sections.
"Opening our Vac Pro' on page 39
"lnstalling Vemory' on page 43
"lnstalling lnternal Storage 0evices' on page 61
"Adding PCl lxpress Cards' on page 74
"Replacing the lnternal backup battery' on page 79
wAkNlN6: Apple recommends that you have an Apple-certi6ed technician install
memory, PCl lxpress cards, and internal storage devices. lo contact an Apple
Authorized Service Provider or Apple for service, see "learning Vore, Service, and
Support' on page 99. lf you install these items yourself, you risk damaging your
equipment, and such damage is not covered by the limited warranty on your
computer. See an Apple Authorized Reseller or Apple Authorized Service Provider for
additional information about this or any other warranty question.
Opening our Mac Pro
1 before you open your Vac Pro, shut it down by choosing Apple () > Shut 0own.
NO7lCf: Always shut down your Vac Pro before opening it to avoid damaging
its internal components or the components you want to install. 0o not open your
Vac Pro or attempt to install items inside it while it is on.
2 wait 5 to 10 minutes to allow the internal components of your Vac Pro to cool.
wAkNlN6: let your Vac Pro cool down before you touch the internal components,
which may be very hot.
3 louch the metal on the outside of your Vac Pro to discharge any static electricity.
NO7lCf: Always discharge static before you touch parts or install components inside
your Vac Pro. lo avoid generating static, don't walk around the room until you 6nish
installing the cards, memory, or internal storage device and replace the side panel.
Touch the metal
case to discharge
static.
4 Unplug all the cables and the power cord from your Vac Pro.
wAkNlN6: lo avoid damaging internal components or the components you want
to install, always unplug your Vac Pro. 0on't attempt to install items while it's
plugged in.
5 lold the side panel and lift the latch on the back.
6 Remove the side panel by pulling the top away from your Vac Pro and lifting up.
lmortont: when you remove the side panel, hold it securely.
|nstalling Memory
our Vac Pro comes with a minimum of 3 Cb of memory in the single-processor
model, or a minimum of 6 Cb of memory in the dual-processor model, installed as
1 Cb unbu1ered lCC dual inline memory modules (U0lVVs).
All installed U0lVVs must meet these speci6cations.
PC3-10600l, 1333 Vlz, 00R3 S0RAV U0lVVs
lrror-correcting code (lCC)
72-bit wide, 240-pin lCC modules
36 lCs maximum per lCC U0lVV
NO7lCf: Apple recommends that you use Apple-approved 0lVVs. 0lVVs from older
Vac computers cannot be used in your Vac Pro. ou can purchase Apple-branded
memory online from the Apple Store at www.apple.com/store.
when purchasing 0lVVs for use in Vac computers, make sure that the memory vendor
conforms to the 1oint llectron 0evice lngineering Council (1l0lC) speci6cation. Check
with your memory vendor to ensure that the 0lVVs support the correct timing modes
and that the Serial Presence 0etect (SP0) feature has been programmed properly, as
described in the 1l0lC speci6cation.
Note: Although the memory speed of the U0lVVS is 1333 Vlz, they will operate at
1066 Vlz or 1333 Vlz depending on the processor in the computer.
before you install memory, determine whether you have a single- or dual-processor
Vac Pro. Remove the side panel, following the instructions in "Opening our Vac Pro'
on page 39, and look inside.
A quad-core or 6-core Vac Pro has one processor and four memory slots. ou can
install a total of up to 16 Cb of memory. See "lnstalling Vemory in a Quad-Core or
6-Core Vac Pro' on page 45.
An 8-core or 12-core Vac Pro has two processors and eight memory slots. ou can
install a total of up to 32 Cb of memory. See "lnstalling Vemory in an 8-Core or
12-Core Vac Pro' on page 54.
One processor Two processors
ou can also determine which Vac Pro you have by choosing Apple () > About lhis
Vac from the menu bar. Click Vore lnfo, choose lardware from the Contents list, and
then 6nd lumber Of Processors in lardware Overview. lhe quad-core and 6-core
Vac Pro have one processor and the 8-core and 12-core Vac Pro have two processors.
|nsta||ng Memory n a uad-Core or 6-Core Mac Pro
lhe quad-core and 6-core Vac Pro have four memory slots, and come with at least
three 1 Cb 0lVVs installed. ou can replace or install additional 1 Cb, 2 Cb or 4Cb
0lVVs for a total of up to 16 Cb of memory.
lt's important that all 0lVVs installed in your Vac Pro are of the correct speci6cations.
Use the instructions that follow to install 0lVVs in a quad-core or 6-core Vac Pro.
1o nsta|| memory:
1 Shut down your Vac Pro, open it, and remove the side panel, following the instructions
in "Opening our Vac Pro' on page 39.
wAkNlN6: let your Vac Pro cool down for 5 to 10 minutes before you remove the
processor tray or touch the internal components. lhe processor tray and components
may be very hot.
2 Push the latches on the processor tray until they partially open.
Latches
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface,
to protect the tray and avoid scratching the work surface.
Processor tray
lf you install equal-size 0lVVs (for example, all 1 Cb 0lVVS or all 2 Cb 0lVVS) in your
quad-core or 6-core Vac Pro, Apple recommends that you 6ll the slots in the order
listed in the table.
Slot 4
Slot 3
Slot 2
Slot 1
If yeu bave IiII tbese sIets
lwo 0lVVs 1 and 2
lhree 0lVVs 1, 2, and 3
lour 0lVVs 1, 2, 3, and 4 (all)
Note: lf you install di1erent-size 0lVVs in your Vac Pro, follow the order in the table.
lf the 0lVV con6guration you install doesn't provide optimized performance, the
Vemory Slot Utility appears onscreen and recommends an improved con6guration.
lo use the utility again, go to /System/library/CoreServices/Vemory Slot Utility.
5 Open the e|ectors on 0lVV slots 1, 2, and 3 and push them out to the sides. lhen
remove the 0lVVs from the slots.
6 lnstall the 0lVVs by aligning them in the 0lVV slots and pushing both ends of the
0lVV down until the tabs are vertical and the e|ectors snap into place.
NO7lCf: lo avoid damaging the 0lVV, hold it by the corners and don't touch the
gold connectors or other components.
Ejectors Notch Connectors
7 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle.
Processor tray
Latch
8 Push the latches all the way in to close them and seat the processor tray.
9 Replace the side panel.
when you replace the side panel, make sure the latch is up. lold the side panel
securely so it stays in place as you push the latch down.
Place the side panel
in the slot and then
push to close.
NO7lCf: Always replace the side panel after installing components. our Vac Pro
doesn't operate properly without the side panel in place.
10 lold the side panel against your Vac Pro and push the latch down to secure the
side panel.
ou can attach a lock or cable through a metal loop (under the latch) to secure your
Vac Pro. llip the metal loop down before you close the latch, then close the latch and
attach your lock or cable through the extended loop.
|nsta||ng Memory n an 8-Core or 12-Core Mac Pro
lhe 8-core and 12-core Vac Pro have eight memory slots, and, in most con6gurations,
come with at least six 1 Cb 0lVVs installed. ou can install a total of up to 32 Cb
of memory.
lt's important that all the 0lVVs installed in your Vac Pro have the correct speci6cations.
Use the instructions that follow to install 0lVVs in an 8-core or 12-core Vac Pro.
1o nsta|| memory n a dua|-rocessor Mac Pro:
1 Shut down your Vac Pro, open it, and remove the side panel, following the instructions
in "Opening our Vac Pro' on page 39.
wAkNlN6: let your Vac Pro cool down for 5 to 10 minutes before you remove the
processor tray or touch the internal components. lhe processor tray and components
may be very hot.
2 Push the latches on the processor tray until they open slightly.
Latches
3 Pull the latches until they open all the way and release the processor tray.
4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface,
to protect the tray and avoid scratching the work surface.
Processor tray
lf you install equal-size 0lVVs (for example, all 1 Cb 0lVVS or all 2 Cb 0lVVS) in your
8-core or 12-core Vac Pro, Apple recommends that you 6ll the slots in the order listed
in the table.
Slot 4
Slot 3
Slot 2
Slot 1
Slot 5
Slot 6
Slot 7
Slot 8
If yeu bave IiII tbese sIets
lwo 0lVVs 1 and 2
lhree 0lVVs 1, 2, and 3
lour 0lVVs 1, 2, and 5, 6
Six 0lVVs 1, 2, 3, and 5, 6, 7
light 0lVVs 1, 2, 3, 4, and 5, 6, 7, 8 (all)
Note: lf you install di1erent-size 0lVVs in your Vac Pro, follow the order in the table.
lf the 0lVV con6guration you install doesn't provide optimized performance, the
Vemory Slot Utility appears onscreen and recommends a better con6guration.
lo use the utility again, go to /System/library/CoreServices/Vemory Slot Utility.
5 lnstall the 0lVVs by aligning them in the 0lVV slots and pushing both ends of the
0lVV down until the tabs are vertical and the e|ectors snap into place.
NO7lCf: lo avoid damaging the 0lVV, hold it by the corners and don't touch the
gold connectors or other components.
Ejectors Notch Connectors
6 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle.
7 Push the latches all the way in to close them and seat the processor tray.
Processor tray
Latch
8 Replace the side panel, following the instructions starting on page 52.
|nstalling |nternal Storage Devices
our Vac Pro has room for six internal drives. two optical drives, and four hard disk or
solid state drives. ln most con6gurations, a single drive occupies the 6rst drive bay and
an optical drive is located in the upper optical drive bay.
ou can add up to three 3.5-inch cable-free Serial AlA (SAlA) hard disk drives to the
empty drive bays. lhe drives must meet these speci6cations.
!ye. SAlA 3 Cb/s
w|Jtl. 3.9 inches (102 mm)
|etl. 5.7 inches (147 mm)
|e|qlt. 1.0 inch (25.4 mm)
ou can add up to three 2.5-inch solid state disk drives (SS0s) to the empty drive bays.
lhe drives must meet these speci6cations.
!ye. SAlA 3 Cb/s
w|Jtl. 2.5 inches (63.5 mm)
lhe solid state drives (SS0) come with adapters that 6t the 3.5-inch drive bays.
lor more information about requirements or supported devices, visit an Apple
Authorized Reseller, the Apple Store at www.apple.com/store, or the Vac Pro Support
website at www.apple.com/support/macpro.
|nsta||ng Sera| A1A Hard Dsk Drves
our Vac Pro can accommodate up to four internal 1-inch-high SAlA hard disk drives
in the drive bays. lf your Vac Pro comes with a single drive installed, it's in the 6rst drive
bay. ou can install drives in the second, third, and fourth drive bays.
1o nsta|| a hard dsk drve:
1 Open your Vac Pro and remove the side panel following the instructions in "Opening
our Vac Pro' on page 39.
2 lift the latch to unlock the drive carriers.
Note: when the latch is down, the carriers are locked in the drive bays and can't
be removed.
3 Pull the carrier out of the drive bay.
Drive carrier
4 Position the carrier over the hard disk drive with the connectors at the back.
5 Use the four screws on the carrier to attach the hard disk drive to the carrier.
NO7lCf: lold the drive by its sides. lo avoid damaging the drive, don't touch the
printed circuit board.
Connectors
6 lift the latch and slide the carrier over the guides and into the drive bay until it's
touching the drive connectors and is seated in the bay.
Drive
connectors
|nsta||ng a So|d State Drve
our Vac Pro can accommodate up to four internal 2.5-inch solid state drives in the
drive bays. lf your Vac Pro comes with a single drive installed, it's in the 6rst bay. ou
can install drives in the second, third, and fourth drive bays.
1o nsta|| a so|d state drve:
1 Open your Vac Pro and remove the side panel, following the instructions in "Opening
2 lift the latch to unlock the drive carriers.
Note: when the latch is down, the carriers are locked in the drive bays and can't
be removed.
3 Pull the carrier out of the drive bay.
Drive carrier
4 Remove the two screws from the drive carrier as shown. ou'll attach the SS0 adapter
to the carrier using the two remaining screws. Put the two screws that you removed
away for safekeeping.
Connectors
Hooks
Screws Unused screws (2)
5 Position the drive carrier over the SS0 adapter with the drive connectors at the back as
shown. lnsert the two hooks on the top of the adapter into the carrier's holes. lasten
the two screws on top of the carrier to attach the SS0 enclosure to the carrier.
6 lift the latch and slide the carrier over the guides and into the drive bay until it touches
the drive connectors and is seated in the bay.
Drive
connectors
ke|acng an Otca| Drve
our Vac Pro comes with one or two Super0rives installed in the optical drive bays.
lollow these instructions to replace an optical drive.
Note: Contact your drive manufacturer or consult the manufacturer's website to
determine if your drive is set to cable select mode. before you install a drive, set the
drive to cable select mode if the manufacturer hasn't already done so.
1o re|ace the otca| drve:
2 lift the latch to unlock the optical drive carriers.
when the latch is down, the drives and carriers are locked in the optical drive bays and
can't be removed.
3 Pull the carrier halfway out of the optical drive bay.
4 0isconnect the cable from the optical drive and remove the carrier from the optical
drive bay.
NO7lCf: when you install or replace optical drives, use the original Apple cables that
came with your Vac Pro.
5 Remove the optical drive from the carrier by unscrewing the four attachment screws.
6 Use the four screws from the original optical drive to attach the replacement drive to
the carrier.
7 Slide the optical drive and carrier over the guides halfway into the optical drive bay.
8 Attach the cable to the back of the optical drive.
Cable middle
connector
Cable end
connector
9 lift the latch and then slide the carrier into the optical drive bay, pushing it into place.
Adding PC| Lxpress Cards
ou can expand the capabilities of your Vac Pro by installing cards in the Peripheral
Component lnterconnect (PCl) lxpress slots. our Vac Pro has one double-wide PCl
lxpress graphics slot and three PCl lxpress expansion slots, for a total of four slots.
lhese slots accommodate PCl lxpress graphics cards and expansion cards.
About PC| Lxress Cards
our Vac Pro comes with a high-performance PCl lxpress graphics card, which
contains the graphics processing unit (CPU) and provides the computer's display ports.
lhe graphics card is installed in slot 1.
ou can install additional PCl lxpress graphics and expansion cards. before installing a
card, check its speci6cations to make sure it can operate in your Vac Pro.
Slots 1 and 2 are x16, PCl lxpress 2.0 slots
All four slots support 16-lane cards.
NO7lCf: Combined maximum power consumption for all four PCl lxpress slots must
not exceed 300 watts (w).
1o nsta|| a PC| Lxress card:
wAkNlN6: lo avoid damaging internal components or the components you want to
install, always turn o1 and then unplug your Vac Pro. 0o not attempt to install items
while it is plugged in. let your Vac Pro cool down for 5 to 10 minutes before you
touch the internal components, which may be very hot.
2 Unscrew the captive screws in the PCl bracket and remove the bracket.
Port access cover
PCI bracket
3 Remove the port access cover from the slot in which you plan to install the card.
4 Press the button on the PCl slider and move the slider to the left, which moves the
retention bar.
Button Retention bar PCI slider
5 Remove your new card from its static-proof bag and hold it by its corners. 0on't touch
the gold connector or the components on the card.
|f ou're |nsta||ng a Pu||-Length PC| Card
lt may be easier to install a PCl card if you remove the hard disk drives and carriers
(see page 62), and remove ad|acent cards. Vake sure the end of the card goes in the
appropriate card guide before aligning the card with the PCl slot and completing
the installation.
6 Align the card's connector with the expansion slot and press the card into the slot.
Hook on card Retention bar PCI Express slot PCI slider
7 Press the card gently but 6rmly until the connector is fully inserted. Press only on the
bare areas of the card to avoid damaging the components. 0on't rock the card from
side to side or force it. lf you meet resistance, check the connector and slot for damage
or obstructions, and then try inserting the card again.
8 Pull the card gently to make sure it's properly connected. lf it stays in place and its gold
connectors are barely visible, the card is connected.
9 Vove the PCl slider to the right to secure the card.
10 Replace the PCl bracket under the brace and tighten the screws to secure the card.
NO7lCf: lf you remove a card and don't install a replacement, place a port access
cover over the empty slot to keep foreign ob|ects out of the enclosure. An uncovered
slot a1ects the airow that cools the internal components and may cause damage.
Brace
PCI bracket
Peplacing the |nternal 8ackup 8attery
our Vac Pro uses a bR 2032 lithium coin cell battery that preserves settings, such as
the date and time, when your Vac Pro is o1. lf you notice intermittent problems when
your Vac Pro starts up, or changes in the date and time settings, replace the battery.
lmortont: 0ispose of the old battery according to your local environmental laws.
lo replace the battery.
2 Remove any PCl lxpress cards that block access to the battery. See "Adding PCl lxpress
Cards' on page 74 for instructions.
3 Remove the old battery from the holder.
wAkNlN6: lnstalling the battery incorrectly may cause an explosion. Use only the same
type of battery or an equivalent recommended by the manufacturer of the original.
4 lnsert the new battery in the holder with the positive side (+) facing out.
5 Replace the PCl lxpress cards that you removed (see "Adding PCl lxpress Cards' on
page 74).
6 Replace the side panel and push the latch down to secure it.
He| Center he|
www.a|e.com/suort
Prob|em, Meet So|uton
4
82 Chater 4 Problem, Meet Solution
Occasionally you may have problems while working with your Vac Pro. Read on
for troubleshooting tips to try when you have a problem. ou can also 6nd more
troubleshooting information in lelp Center or on the Vac Pro Support website at
www.apple.com/support/macpro.
when you have a problem with your Vac Pro, there's usually a simple and quick solution.
lhink about the conditions that led up to the problem. Vaking a note of things you did
before the problem occurred will help you narrow down possible causes and 6nd the
answers you need. lhings to note include.
lhe applications you were using when the problem occurred. Problems that occur
only with a speci6c application may indicate that the application is not compatible
with the Vac OS version installed on your computer.
Any software that you recently installed.
Any new hardware (such as memory, graphics or PCl lxpress cards, hard disk drives)
that you installed or peripherals that you connected.
An Ounce of Prevention
lf you have a problem with your computer or software, having kept up-to-date
lime Vachine backups ensures that your data won't be lost. lf you make regular
lime Vachine backups, you can restore your software and all your data to exactly
the way it was at the time of the backup. lven serious issues are of less concern
when you safeguard your information with lime Vachine.
Problems with our Mac Pro
lf your Vac Pro doesn't respond or turn on, if you have trouble e|ecting a disk, or if the
status light is ashing, try the steps in this section.
|f the comuter doesn't resond or the onter doesn't move
lirst, make sure the keyboard is connected by unplugging and then plugging in the
connector, and make sure it is 6rmly seated. Vake sure your Apple Vagic Vouse is
turned on and the batteries are charged. (See "Replacing the Apple Vagic Vouse
batteries' on page 98.) lhen try to cancel what the computer is doing.
Press the Command key (x) and Q key at the same time to try to quit the
current application.
Press the Command key (x) and period key at the same time. lf a dialog appears,
click Cancel.
Choose Apple () > lorce Quit and select the application you want to quit. ou can
also force quit by pressing the lsc, Option, and Command (x) keys at the same time.
Restart your Vac Pro by choosing Apple () > Restart to be sure the problem is
entirely cleared up. ou can also restart by pressing the power button () for about
5 or 6 seconds until your Vac Pro shuts down. Press the power button () again to
start up your Vac Pro.
|| tle tob|em occuts oo|y wleo you use o ott|cu|ot toqtom, check with the program's
manufacturer to see if it is compatible with your computer.
|| tle tob|em occuts |teueot|y, you may need to reinstall your system software
(see "Repairing, Restoring, or Reinstalling Vac OS \ Software' on page 86).
|f the comuter doesn't turn on or start u
Vake sure the power cord is connected to a working power source. lhe plug on
the power cord must be completely inserted into the computer's power socket and
6rmly seated.
Restart your computer while holding down the Command key (x) and R key, until
the computer restarts. when the Vac OS \ Utilities application appears, select an
option to repair your disk, restore your software, or reinstall Vac OS \ and Apple
applications from the Vac OS \ Utilities pane. lor more information, see "Repairing,
Restoring, or Reinstalling Vac OS \ Software' on page 86.
lf your computer still does not start up, try resetting the parameter random access
memory (PRAV). lurn on the computer and immediately hold down the Command (x),
Option, P, and R keys until you hear the startup sound a second time. Release the keys.
lhe PRAV is reset to the default values and your clock settings may need to be reset.

lf your computer does not start up after resetting the PRAV, restart your computer
while holding down the Option key to select your startup disk.

lf this doesn't work, restart your computer while holding down the Shift key.
|f you're unab|e to e|ect a dsc
A 6le on the disc may be in use. Quit applications that are open, and then try again.
lf that doesn't work, choose Apple () > Restart and hold down either the mouse
button or the Vedia l|ect key (C) on your Apple Keyboard.
lf that doesn't work.
1 Shut down the computer and remove the side panel (see the instructions on page 39).
2 Pull the optical drive carrier out of the optical drive bay (see "Replacing an Optical
0rive' on page 68).
3 Carefully insert the end of a straightened paper clip into the small hole on the front of
the optical drive.
4 Push 6rmly until the tray opens, remove the disc, and push the tray to close it.
5 Put the optical drive carrier and the side panel back in place (see "Replacing an Optical
0rive' on page 68).
|f the status |ght ashes and the comuter doesn't start u
lf you recently installed memory, a PCl expansion card, or another internal
component, make sure that it is correctly installed and that it is compatible with your
computer. See if removing it allows the computer to start up.
lf the status light still ashes, determine the number of ashes to identify the problem.

Ooe slott hosl |o||oweJ by o |ooqet oh et|oJ. lo valid memory.

!ltee slott hosles |o||oweJ by o |ooqet oh et|oJ. lailed memory.
Problems with Software
when an application freezes or doesn't respond, Vac OS \ provides a way to quit the
application without restarting your computer. Quitting a frozen application may allow
you to save your work in other open applications.
1o force an a|caton to qut:
1 Press Command (x)-Option-lsc or choose Apple () > lorce Quit from the menu bar.
2 Select the name of the application you want to quit in the lorce Quit Applications dialog.
3 Click lorce Quit.
lhe application quits, leaving all other applications open.
|f you have a rob|em wth a software rogram
Use Software Update to ensure that you have the latest drivers, bug 6xes, and
other updates.
lor problems with software from a manufacturer other than Apple, contact the
manufacturer.
|f you have a rob|em usng your comuter or workng wth Mac OS X
look in lelp Center (in the lelp menu) for instructions and troubleshooting
information.
lor the latest troubleshooting information and software updates, go to the Apple
Support website at www.apple.com/support.
Pepairing, Pestoring, or Peinstalling Mac OS X Software
lf you have a problem with your Vac software or hardware, Vac OS \ provides repair
and restore utilities that may eliminate problems and can even restore your software
to its original factory settings. ou can access these utilities from the Vac OS \ Utilities
application, even if your computer isn't starting up correctly.
Use the Vac OS \ Utilities application to.
Repair your computer's disk using 0isk Utility.
Restore your software and data from a lime Vachine backup.
Reinstall Vac OS \ lion and Apple applications.
Restore your computer to its factory settings by erasing its disk and reinstalling
Vac OS \ lion and your Apple applications.
lf your computer detects a problem, it opens the Vac OS \ Utilities application
automatically. ou can also open it manually by restarting your computer.
1o oen the Mac OS X 0t|tes a|caton:
m Restart your computer while holding down the Command key (x) and R key.
Some utilities in the Vac OS \ Utilities pane require access to the lnternet and the
Vac App Store. ou may need to make sure your computer is connected to the
lnternet via your lthernet or wi-li network.
1o connect va a W-P network:
1 Choose a network from the wi-li status menu in the upper-right corner of the screen.
2 lf necessary, type the network password.
lo |oin a closed network, choose 1oin Other letwork. lnter the network's name
and password.
kearng a Dsk wth Dsk 0t|ty
lf you have a problem with your computer, or if you start your computer and see the
Vac OS \ Utilities pane, you may need to repair your computer's disk.
1 Select 0isk Utility in the Vac OS \ Utilities pane and click Continue.
2 Select the disk or partition in the list on the left, and then click the lirst Aid tab.
3 Click Repair 0isk.
lf 0isk Utility can't repair the disk, back up as much of your information as possible,
and then follow the instructions in "Reinstalling Vac OS \ and Apple Applications' on
page 89.
lor information about 0isk Utility and its options, see lelp Center, or open 0isk Utility
(in the Utilities folder in launchpad) and choose lelp > 0isk Utility lelp.
kestorng |nformaton 0sng a 1me Machne 8acku
lf you previously created a lime Vachine backup, use the Restore utility to restore
everything on your computer to its previous state.
Use your lime Vachine backup only to restore information to the computer that was
the source of the backup. lf you want to transfer information to a new computer, use
Vigration Assistant.
1 lf your backup is on a lime Capsule, make sure your Vac Pro is connected to the same
lthernet or wi-li network. (lo connect to a wi-li network, follow the instructions on
page 88.)
2 ln the Vac OS \ Utilities pane, select Restore lrom lime Vachine backup and click
Continue.
3 Select the disk that contains the lime Vachine backup, and then follow the onscreen
instructions.
kensta||ng Mac OS X and A|e A|catons
Under some circumstances, you may need to reinstall Vac OS \ and Apple applications.
ou can reinstall while keeping your 6les and user settings intact.
lmortont: lhe Vac OS \ Utilities application also reinstalls and restores Vac OS \ lion
Server software, if you have it installed on your Vac Pro.
1 Vake sure Vac Pro is connected to the lnternet via an lthernet or wi-li network.
(lo connect to a wi-li network, follow the instructions on page 88.)
2 ln the Vac OS \ Utilities pane, select Reinstall Vac OS \ and click Continue.
3 when you are asked to select a disk, select your current Vac OS \ disk (in most cases,
it's the only one available).
4 lo install optional software, click Customize.
5 Click lnstall.
ou can install Vac OS \ without erasing the disk, which saves your existing 6les
and settings, or you can erase the disk 6rst, which erases all your data and leaves the
computer ready for you to reinstall Vac OS \ and Apple applications.
After reinstalling Vac OS \, you can then go to the Vac App Store and re-download
the applications that came with your Vac and other apps that you purchased from the
Vac App Store.
lmortont: Apple recommends that you back up the data on the disk before restoring
software. Apple is not responsible for any lost data.
kestorng our Comuter to |ts Pactory Settngs
when you restore your computer to its factory settings, everything on your computer
(your user accounts, network settings, and all of your 6les and folders) is deleted. before
you restore, back up any 6les you want to keep by copying them to another disk.
write down your network settings from letwork preferences to make it easier to get
connected again after reinstalling Vac OS \.
1 Vake sure your Vac Pro is connected to the lnternet via an lthernet or wi-li network.
(lo connect to a wi-li network, follow the instructions on page 88).
2 ln the Vac OS \ Utilities pane, select 0isk Utility and click Continue.
3 Select the disk in the list on the left, and then click the lrase tab.
4 Choose Vac OS lxtended (1ournaled) from the lormat pop-up menu, type a name for
the disk, and then click lrase.
5 After the disk is erased, choose 0isk Utility > Quit 0isk Utility.
6 ln the Vac OS \ Utilities pane, select Reinstall Vac OS \ and click Continue.
7 lo reinstall Vac OS \ and Apple applications, follow the instructions in the
Vac OS \ lnstaller.
After restoring Vac OS \ and Apple applications, you can selectively restore your other
data and applications from a lime Vachine backup.
Checking for a Hardware Problem
lf you suspect a hardware problem, use the Apple lardware lest application to help
determine if there's a problem with one of the Vac Pro components.
1o use A|e Hardware 1est:
1 0isconnect all external devices from your Vac Pro, except the display, keyboard,
and mouse.
lf you have an lthernet cable connected, disconnect it.
2 Restart your Vac Pro while holding down the 0 key.
3 when the Apple lardware lest chooser screen appears, select the language you
want to use.
4 Press the Return key or click the right arrow button.
5 when the Apple lardware lest main screen appears (after about 45 seconds), follow
the onscreen instructions.
6 lf Apple lardware lest detects a problem, it displays an error code. Vake a note of the
error code before pursuing support options. lf Apple lardware lest doesn't detect a
hardware failure, the problem may be software related.
Keeping our Software Up to Date
ou can connect to the lnternet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
when you are connected to the lnternet, Software Update checks to see if any updates
are available for your computer. ou can set your Vac Pro to check for updates
periodically, and then you can download and install updated software.
1o check for udated software:
1 Choose Apple () > Software Update.
2 lollow the onscreen instructions.
lor more information, search for "Software Update' in lelp Center.
lor the latest information about Vac OS \, go to the Vac OS \ website at
www.apple.com/macosx.
Problems with wi-Pi Communication
lf you have a problem using wi-li communication.
Vake sure you have properly con6gured the software according to the instructions
that came with your base station.
Vake sure the computer or network you are trying to connect to is running and has a
wireless access point.
Vake sure your Vac Pro is within antenna range of the other computer or the
network access point. learby electronic devices or metal structures can interfere
with wireless communication and reduce this range. Repositioning or rotating the
computer may improve reception.
Vake sure the side panel is closed (follow the instructions starting on page 52) and
the PCl port access covers are in place (see "Adding PCl lxpress Cards' on page 74).
Antenna reception is reduced when your Vac Pro is not closed properly.
Check the wi-li signal level. ou may have up to four bars in the wi-li status icon (Z)
in the menu bar.
lor more information about wi-li, choose lelp > lelp Center and search for "wi-li.'
Also see the instructions that came with the wireless device for more information.
Problems with our Display
NO7lCf: lf you have a problem with your Apple display and nothing in this manual
solves it, contact an Apple Authorized Service Provider or Apple for assistance. lf you
attempt to repair the display yourself, any damage you may cause to the display will
not be covered by the limited warranty on your display. Contact an Apple Authorized
Reseller or Apple Authorized Service Provider for additional information about this or
any other warranty question.
|f no mage aears on the screen
Vake sure the computer is turned on, and if the display has a power button, make
sure it's turned on.
Vake sure the cables are connected properly to your computer and the display.
lf your graphics card has an internal power cable, make sure it's connected to the
card and the logic board.
Vake sure your computer is not in sleep. Press the power button or any key to see if
the computer wakes.
Vake sure the display brightness and contrast are set properly. Use the brightness
keys on the Apple Keyboard. Some displays have brightness and contrast controls on
or under their front edge or on the side.
Reset the PRAV by restarting the computer while holding down the Command (x),
Option, P, and R keys until you hear the startup sound a second time.
|f the screen mage aears dm or ckers
Ad|ust the display brightness and contrast settings. Use the brightness keys on the
Apple Keyboard. Some displays also have brightness and contrast controls on or
under their front edge. Or you may be able to ad|ust brightness or contrast using the
0isplays pane of System Preferences.
Calibrate the display by choosing Apple () > System Preferences. Click 0isplays,
select Color, and click Calibrate. lor more information about color and your display,
see lelp Center.
lhe ickering may be caused by interference from a nearby power line, a uorescent
light, or an electrical devicefor example, a radio, a microwave oven, or another
computer. lry relocating nearby electrical devices or moving your computer
and display.
|f no co|ors aear on the screen or the co|ors don't |ook rght
Vake sure the display is connected 6rmly to the computer.
Calibrate the display, as described in "lf the screen image appears dim or ickers' on
page 94.
|f deskto cons move when you change the screen reso|uton
Changing the screen resolution a1ects the display of information on your screen.
lhe operating system may reposition icons when you change the screen resolution.
|f the screen freezes
lorce the frozen application to quit. lold down the Command (x) and Option keys
and press lsc. lhen select the application in the list and click lorce Quit.
lf that doesn't work, force the computer to restart by holding down the power button
() for 5 or 6 seconds until your Vac Pro shuts down. Press the power button ()
again to start up your Vac Pro.
|f your ds|ay has a |ght on the front and t's ashng
On some Apple at panel displays, the power light displays a series of short ashes
when an error is detected.
|| you see o teeot|oq seueoce o| tltee slott hosles, the display is detecting input in
the wrong video format. Vake sure your display is compatible with your graphics
card and that you've installed the correct display software, if your display came with
installation software.
|| you see o seueoce o| two slott hosles ooJ o |ooq hosl, the display is detecting a
problem with a backlighting lamp. Contact an Apple Authorized Reseller or Apple
Authorized Service Provider.
Problems with our |nternet Connection
lf you have trouble with your lnternet connection, you can try the steps in this section
starting with letwork 0iagnostics.
1o use Network Dagnostcs:
1 Choose Apple () > System Preferences.
2 Click letwork and then click "Assist me' at the bottom of the page.
3 Click 0iagnostics to open letwork 0iagnostics.
4 lollow the onscreen instructions.
lf letwork 0iagnostics can't resolve the problem, there may be a problem with the
lnternet service provider (lSP) you are trying to connect to, with an external device you
are using to connect to your lSP, or with the server you are trying to access. ou can
also try the steps in the following section.
CabIe Medem, DSL, and LAN Internet Cennectiens
Vake sure all modem cables are fully plugged in, including the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the wall
|ack. Check the cables and power supplies for lthernet hubs and routers.
lurn o1 your 0Sl or cable modem for a few minutes, and then turn it back on. Some
lSPs recommend that you unplug the modem's power cord. lf your modem has a reset
button, you can press it either before or after you turn the power o1 and on.
PPPe Cennectiens
lf you are unable to connect to your lnternet service provider using PPPol, make sure
you have entered the correct information in letwork preferences.
1o enter PPPoL settngs:
1 Choose Apple () > System Preferences.
2 Click letwork.
3 Click Add (+) at the bottom of the network connection services list, and choose PPPol
from the lnterface pop-up menu.
4 Choose an interface for the PPPol service from the lthernet pop-up menu.
Choose lthernet if you are connecting to a wired network, or wi-li if you are
connecting to a wireless network.
5 Click Create.
6 lnter the information you received from your service provider, such as the account
name, password, and PPPol service name (if your service provider requires it).
7 Click Apply to make the settings active.
Netwerk Cennectiens
Vake sure the lthernet cable is plugged into your computer and into the network.
Check the cables and power supplies to your lthernet hubs and routers.
lf you have two or more computers sharing an lnternet connection, make sure your
network is set up properly. ou need to know if your lSP provides only one lP address
or if it provides multiple lP addresses, one for each computer.
lf only one lP address is used, then you must have a router capable of sharing the
connection, also known as network address translation (lAl) or "lP masquerading.'
lor setup information, check the documentation provided with your router or ask the
person who set up your network. ou can use an AirPort base station to share one lP
address among multiple computers.
lor information about using an AirPort base station, search for "AirPort' in lelp Center
or visit the AirPort support website at www.apple.com/support/airport.
lf you cannot resolve the issue using these steps, contact your lSP or network
administrator.
Peplacing the Apple Magic Mouse 8atteries
our Apple Vagic Vouse comes with two AA batteries installed. ou can replace them
with alkaline, lithium, or rechargeable AA batteries.
Keep the battery compartment cover and batteries out of the reach of small children.
wAkNlN6: when you replace the batteries, replace them all at the same time. 0on't
mix old batteries with new batteries or mix battery types (for example, don't mix
alkaline and lithium batteries). 0on't open or puncture the batteries, install them
backwards, or expose them to 6re, high temperatures, or water. Keep batteries out of
the reach of children.
1o re|ace the batteres n the A|e Magc Mouse:
1 Slide the on/o1 switch on the bottom of your mouse to turn it o1.
2 Slide the latch down and remove the battery cover.
Batteries Latch
3 lnsert the batteries with the positive ends (+) facing up, as shown above.
4 Replace the cover and turn on your mouse.
ou may have to click your Apple Vagic Vouse once to reconnect it to your Vac Pro.
lo check the battery status, slide the on/o1 switch to turn on the mouse. lf the
indicator light doesn't glow, you may need to change the batteries. ou can check the
battery level in Vouse Preferences. Choose Apple () > System Preferences and click
Vouse. lhe battery level is shown in the lower-left corner.
Maximizing Lthernet Performance
our computer performs best when the lthernet port to which it is connected is set to
autonegotiate. Ask your network administrator to verify this setting.
Note: lf you experience connection problems on your network, make sure your network
switch is set to autonegotiate, if possible. lf a switch's port is not autonegotiating, your
computer detects the appropriate speed but defaults to half-duplex mode. lf the
switch's port at the other end of the link is con6gured for full-duplex mode, a large
number of late events can occur on the link. lf it isn't possible to set the switch to
autonegotiate, then set the switch's port to half-duplex. lor more information, see the
documentation that came with the lthernet switch.
Learning More, Service, and Support
lf your Vac Pro needs service, take it to an Apple Authorized Service Provider (AASP) or
contact Apple for service. ou can 6nd more information about your Vac Pro through
online resources, onscreen help, System lnformation, or Apple lardware lest.
On|ne kesources
lor online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. ou can search the AppleCare Knowledge base,
check for software updates, or get help from Apple's discussion boards.
Onscreen He|
ou can often 6nd answers to your questions, as well as instructions and
troubleshooting information, in lelp Center. ln the linder, choose lelp > lelp Center.
System |nformaton
lo get information about your computer, use System lnformation. System lnformation
shows you which hardware and software is installed, the serial number and operating
system version, how much memory is installed, and more. lo open System lnformation,
choose Apple () > About lhis Vac from the menu bar, and then click Vore lnfo.
A|e Hardware 1est
ou can use Apple lardware lest to diagnose hardware problems on your Vac Pro.
lor more information, see "Checking for a lardware Problem' on page 91.
A|eCare Servce and Suort
our Vac Pro comes with 90 days of technical support and one year of hardware repair
warranty coverage at an Apple Store or an Apple-authorized repair center, such as an
Apple Authorized Service Provider. ou can extend your coverage by purchasing the
AppleCare Protection Plan. lor information, visit www.apple.com/support/products or
visit the website address for your country listed in the table.
lf you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the 6rst 90 days are complimentary). lave the purchase date and
your Vac Pro serial number ready when you call.
Note: our 90 days of complimentary telephone support begins on the date of
purchase. lelephone fees may apply.
Ceuntry Pbene Website
United States 1-800-275-2273 www.apple.com/support
Australia (61) 1-300-321-456 www.apple.com/au/support
Canada (lnglish)
(lrench)
1-800-263-3394 www.apple.com/ca/support
www.apple.com/ca/fr/support
lreland (353) 1850 946 191 www.apple.com/ie/support
lew Zealand 00800-7666-7666 www.apple.com/nz/support
United Kingdom (44) 0844 209 0611 www.apple.com/uk/support
lelephone numbers are sub|ect to change, and local and national telephone rates may
apply. A complete list is available on the web.
www.a|e.com/suort/contact/hone_contacts.htm|
Locating our Serial Number
Use any of these methods to 6nd your Vac Pro serial number.
Choose Apple () from the menu bar and then choose About lhis Vac. Click the
version number beneath the words "Vac OS \' to cycle through the Vac OS \ version
number, the build version, and the serial number.
Open System lnformation in the Utilities folder in launchpad and click lardware.
look on the con6guration label, which is located on the back of your Vac Pro near
the video ports.
He| Center System |nformaton
www.a|e.com/macro
What's 0nder the Hood
5
104 Chater 5 what's Under the Hood
lhe technical speci6cations of your Vac Pro are included in this section.
Speci6cations
Use System lnformation to 6nd detailed information about your Vac Pro, including
the amount of installed memory, hard disk size, connected devices, and product serial
number. lo open System lnformation, choose Apple () > About lhis Vac from the
menu bar, and then click Vore lnfo.
Processor and Memory Sechcatons
uad-core Mac Pro
One Quad-Core lntel \eon series processor
8 Vb of shared l3 cache per processor
1066 Vlz 00R3 lCC S0RAV
6-core Mac Pro
One 6-Core lntel \eon series processor
8-core Mac Pro
lwo Quad-Core lntel \eon series processors
12-core Mac Pro
lwo 6-Core lntel \eon series processors
kandom-access memory (kAM)
Unbu1ered dual inline memory modules (U0lVVs)
PC3-10600l, 1333 Vlz, 00R3 S0RAV U0lVVs (memory operates at 1066 Vlz or
1333 Vlz, depending on the processor)
0lVV slots

lour slots available in a single-processor Vac Pro

light slots available in an dual-processor Vac Pro
lrror-correcting code (lCC)
72-bit wide, 240-pin lCC modules
36 lCs maximum per lCC U0lVV
Vust conform to 1l0lC speci6cation (see "lnstalling Vemory' on page 43)
lonparity
Grahcs Card
PCl lxpress 2.0 graphics card with a dual-link 0igital visual lnterface (0vl) connector
and two Vini 0isplayPort connectors.
Vini 0isplayPort audio output.
Up to 8-channel (7.1), 24-bit audio at a maximum sample rate of 192.0 klz
vdeo Ds|ay Modes
lor technical speci6cations for your display.
^|e J|s|oys. Co to www.apple.com/displays
Storage
4 independent 3 Cb/s Serial AlA (SAlA), cable-free, direct-attach 3.5-inch hard
drive bays

!ye. SAlA 3 Cb/s

8oy w|Jtl. 3.9 inches (102 mm)

8oy |etl. 5.7 inches (147 mm)

8oy |e|qlt. 1.0 inch (25.4 mm)
lour internal drive carriers (optional 2.5-inch solid state drives (SS0s) come with
drive adapters designed to mount in the 3.5-inch drive carriers)
PC| Lxress Lxanson
lour full-length PCl lxpress expansion slots (slot 1 contains the graphics card)


All four slots support 16-lane cards
300 w combined maximum for all PCl lxpress slots
SuerDrve (DvDk DL/DvDkW/CD-kW) Sechcatons
||sc J|ometets suotteJ. 12 cm and 8 cm
|oto |otmots.

C0-ROV

C0-Audio

C0-R

C0-Rw

C0-l

C0-l bridge

C0 lxtended

C0 Vixed Vode

Photo C0

video C0

lnhanced C0

0v0-video

0v0R

0v0Rw

0v0R 0l
0S8 Sechcatons
Support for Universal Serial bus (USb) 2.0 and 1.1
Seven external USb lype A ports

lwo USb 2.0 ports on the front

lhree USb 2.0 ports on the back

lwo USb 2.0 ports on the Apple Keyboard
lach USb port (front and back) is on a separate 480 megabit-per-second (Vbit/s)
USb channel
500 milliamperes (mA) available for a total of 1.5 A on the back and 1.0 A on the front
PreWre Sechcatons
|out extetoo| ||tew|te otts. lwo lirewire 800 ports (9-pin) on the front and two on
the back
|oto ttoos|et seeJ. 100, 200, 400, and 800 Vbit/s
Power
Outut vo|toqe. Approximately 12 v
Outut owet. Up to a maximum of 28 w for all 4 ports or 12 w for any one port
Lthernet Sechcatons
llll 802.3 compliant
/ox|mum cob|e |eoqtl. 328 feet (100 meters)
coooectot. R1-45 for 10base-l, 100base-l\, and 1000base-l
/eJ|o, 108ose-!. Category (CAl) 3 or higher UlP on 2 pairs up to 100 m
/eJ|o, 1008ose-!\. CAl 5e UlP on 2 pairs up to 100 m
/eJ|o, 10008ose-!. CAl 5e UlP on 4 pairs up to 100 m
cloooe| seeJs. llll Autonegotiation of 10base-l, 100base-l\, and 1000base-l
8|uetooth 2.1+LDk Sechcatons
w|te|ess Joto tote. Up to 3 Vbit/s
kooqe. Up to 33 feet or 10 meters (data rates may vary, depending on
environmental conditions)
|teueocy booJ. 2.4 gigahertz (Clz)
ArPort Lxtreme Sechcatons
|teueocy booJ. 2.4 and 5 gigahertz (Clz)
koJ|o outut owet. 20 dbm (nominal)
Comatb|ty
802.11a, b, g, and n
Otca| Dgta| Audo Sechcatons
|oto |otmot. Sony/Phillips 0igital lnterface (S/P0ll) protocol (llC60958-3)
coooectot tye. lOSlllK optical (llC60874-17)
8|ts et som|e. 16-bit, 20-bit, or 24-bit
Otca| dgta| audo out
based on a typical situation with playback of a 1 klz, 0 dblS 24-bit sine wave, 44.1 klz
output sample rate, unless otherwise speci6ed below.
Outut som|e tote. 44.1 klz, 48 klz, or 96 klz
5|qoo|-to-oo|se tot|o. Creater than 130 db
!oto| lotmoo|c J|stott|oo + oo|se. less than -130 db (0.00003 percent)
Otca| dgta| audo n
based on a typical situation with playback of a 1 klz, 0 dblS 24-bit sine wave, unless
otherwise speci6ed below.
|out som|e tote. 44.1 klz, 48 klz, or 96 klz
Ana|og Audo Sechcatons
5om|e tote. 44.1 klz, 48 klz, or 96 klz
oc| tye. 1/8' mini
8|ts et som|e. 16-bit, 20-bit, or 24-bit
|teueocy tesoose. 20 lz to 20 klz, +0.5 db/-3 db
Ana|og audo out usng the headhone |ack (tyca| va|ues)
based on a typical situation with playback of a 1 klz, -3 dblS 24-bit sine wave, 44.1 klz
output sample rate into 150 ohms, unless otherwise speci6ed below.
Outut vo|toqe. 1.3 volts (root mean square) (v
rms
) (+4.5 dbu)
Outut |meJooce. 55 ohms
Outut owet. 53 milliwatts (mw) into 32 ohms
!oto| lotmoo|c J|stott|oo + oo|se. less than -70 db (.03 percent)
cloooe| seotot|oo. Creater than 50 db
Ana|og audo |ne n (tyca| va|ues)
output sample rate, unless otherwise speci6ed below.
/ox|mum |out vo|toqe. 2 v
rms
(+8.2 dbu)
|out |meJooce. Creater than 17 kilohms
Ana|og audo |ne out (tyca| va|ues)
output sample rate into 100 kilohms, unless otherwise speci6ed below.
Outut vo|toqe. 2 v
rms
(+8.2 dbu)
Outut |meJooce. 33 ohms
Lxterna| mcrohone nut usng the headhone |ack (tyca| va|ues)
based on a typical situation with playback of a 1 klz, 28 mv
rms
sine wave, 44.1 klz input
sample rate, 24-bit sampling, unless otherwise speci6ed below.
/ox|mum |out vo|toqe. 39 mv
rms
(-26 dbu)
|out |meJooce. Creater than 1 kilohm
|teueocy tesoose. 100 lz to 8.2 klz, +0.5 db/-3 db
Power Su|y
AC |ne nut
vo|toqe tooqes. 100-240 v alternating current (AC)
cutteot. Vaximum of 12 A (low voltage range) or 5 A (high voltage range)
|teueocy. 50-60 lz single phase
Power kequrements for Lxanson Cards and Perhera|s
Lxanson cards
Combined maximum power consumption for all four PCl lxpress slots should not
exceed 300 watts (w).
0S8 devces
lach of the computer's built-in USb ports is allotted 500 mA.
PreWre devces
lhe computer can provide up to 28 w total to the lirewire ports.
System C|ock and 8attery
our computer has CVOS custom circuitry with a long-life battery.
8attery
Use a 3-volt, bR 2032 lithium coin cell replacement battery (see "Replacing the lnternal
backup battery' on page 79).
Dmensons and Oeratng Lnvronment
Dmensons
we|qlt. 39.9 lbs. (18.1 kg)
lhe weight depends on the con6guration. lhe weight above is for a basic
con6guration and may be greater if optional devices are installed.
|e|qlt. 20.1 inches (51.1 cm)
w|Jtl. 8.1 inches (20.6 cm)
|etl. 18.7 inches (47.5 cm)
Oeratng envronment
Oetot|oq temetotute. 50 to 95 l (10 to 35 C)
5totoqe temetotute. -40 to 116 l (-40 to 47 C)
ke|ot|ve lum|J|ty. 5 to 95 (noncondensing)
/ox|mum o|t|tuJe. 10,000 feet (3048 meters)
He| Center ergonomcs
www.a|e.com/envronment
Last, but Not Least
6
116 Chater 6 Last, but Not Least
lhis chapter provides important information about safety procedures, routine
maintenance, and ergonomic considerations for using your Vac Pro and display.
lor your safety and that of your equipment, follow these rules for handling and
cleaning your Vac Pro and for working more comfortably. Keep these instructions
handy for reference by you and others.
NO7lCf: lncorrect storage or use of your computer may void the manufacturer's
warranty.
|mportant Safety |nformation
wAkNlN6: lailure to follow these safety instructions could result in 6re, electric
shock, or other in|ury or damage.
lhe only way to disconnect power completely from your Vac Pro is to unplug the
power cord from the main power supply. lo disconnect your display completely, you
must also unplug its power cable from the computer or power outlet. Vake sure that
at least one end of the device's power cord is within easy reach so that you can unplug
the computer or display when necessary.
A|ways take the fo||owng recautons.
0isconnect the power plug (by pulling the plug, not the cord), from your computer or
display and disconnect the phone cord if any of the following conditions exist.
lhe power cord or plug becomes frayed or otherwise damaged
ou spill something into the case
our computer or display is exposed to rain or any other excess moisture
our computer or display has been dropped or the case has been otherwise damaged
ou suspect that your computer or display needs service or repair
ou want to clean the computer or the case or screen of the display
lf you plan to store your computer for an extended period of time, remove the battery.
lor service or questions about your warranty, contact an Apple Authorized Service
Provider or Apple. See "learning Vore, Service, and Support' on page 99.
Ceneral Maintenance
lf you need to clean the computer or display by doing more than wiping it down with
a clean cloth, follow these instructions.
1 lurn o1 your computer and display.
2 0isconnect the computer power cable from the electrical outlet or power strip. lf your
display is connected to an outlet, disconnect it as well.
3 0isconnect the display's cables from the computer.
4 Clean the display screen with soft, lint-free paper or cloth dampened with mild soap
and water.
wAkNlN6: 0o not spray liquid directly onto the display screen. liquid could drip
inside the display and cause electrical shock.
5 wipe the computer or display case surfaces lightly with a clean, soft cloth dampened
with water.
NO7lCf: 0on't use alcohol, aerosol sprays, solvents, or abrasives that might damage
the 6nish on the case.
Protectng our Otca| Drve
1o kee your otca| drve workng roer|y:
Position your computer so that the drive tray doesn't bump into anything when
it opens.
Close the drive when you're not using it.
0o not put anything on the drive tray when it is open.
0o not touch the optical drive lens with your 6ngers. 0o not wipe the lens with a
paper towel or other abrasive surface. lf you need to clean the lens, see an Apple
Authorized Service Provider for a lens cleaner.
Keep your computer away from any source of moisture.
Laser |nformaton for Otca| Dsc Drve
lor your safety, have the optical drive serviced only by an Apple Authorized
Service Provider.
wAkNlN6: Vaking ad|ustments or performing procedures other than those speci6ed
in your equipment's manual may result in hazardous radiation exposure. lhe optical
disc drive in your computer contains a laser that is safe in normal use but that may be
harmful to your eyes if disassembled.
A|e Magc Mouse C|ass 1 Laser |nformaton
lhe Apple Vagic Vouse is a Class 1 laser product in accordance with llC 60825-1 A1
A2 and 21 ClR 1040.10 and 1040.11 except for deviations pursuant to laser lotice lo.
50, dated 1uly 26, 2001.
wAkNlN6: Vodi6cation of this device may result in hazardous radiation exposure.
lor your safety, have this equipment serviced only by an Apple Authorized Service
Provider.
A Class 1 laser is safe under reasonable foreseeable conditions per the requirements in
llC 60825-1 and 21 ClR 1040. lowever, it is recommended that you do not direct the
laser beam at anyone's eyes.
Mantanng our Ds|ay
1o mantan your ds|ay and ensure ts |ong |fe:
0o not press on the surface of the display screen.
0o not write on the screen or touch the screen with a sharp ob|ect.
lf you will not be using your computer for a day or more, turn o1 the computer and, if
the display has a power button, turn o1 the display. ou can also use lnergy Saver.
Understanding Lrgonomics
lere are some tips for setting up a healthy work environment.
Keyboard
when you use the keyboard, your shoulders should be relaxed. our upper arm and
forearm should form an approximate right angle, with your wrist and hand in roughly
a straight line.
Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. lf you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
quali6ed health specialist.
Mouse
Position the mouse at the same height as the keyboard and within a comfortable reach.
Char
An ad|ustable chair that provides 6rm, comfortable support is best. Ad|ust the height
of the chair so your thighs are horizontal and your feet are at on the oor. lhe back of
the chair should support your lower back (lumbar region). lollow the manufacturer's
instructions for ad|usting the backrest to 6t your body properly.
ou might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. lf this makes it impossible to rest your feet at on the oor, use
a footrest with ad|ustable height and tilt to make up for any gap between the oor and
your feet. Or you can lower the desktop to eliminate the need for a footrest. Another
option is to use a desk with a keyboard tray that's lower than the regular work surface.
Ds|ay
Arrange the display so that the top of the screen is slightly below eye level when you're
sitting at the keyboard. lhe best distance from your eyes to the screen is up to you,
although most people seem to prefer 18 to 28 inches (45 to 70 cm).
Position the display to minimize glare and reections on the screen from overhead
lights and nearby windows. lf possible, use a tiltable display stand. lhe stand lets you
set the display at the best angle for viewing, helping to reduce or eliminate glare from
lighting sources you can't move.
Thighs tilted
slightly
Shoulders
relaxed
Screen positioned to
avoid reflected glare
Forearms and
hands in a
straight line
Forearms level
or tilted slightly
Lower back
supported
Feet flat on the floor
or on a footrest
Top of the screen at or
slightly below eye level
(You may need to adjust
the height of your display
by raising or lowering
your work surface)
Clearance under
work surface
1828 in. (4570 cm)
Vore information about ergonomics is available on the web.
www.a|e.com/about/ergonomcs
Avod Hearng Damage
wAkNlN6: Permanent hearing loss may occur if earbuds or headphones are used at
high volume. ou can adapt over time to a higher volume of sound that may sound
normal but can be damaging to your hearing. lf you experience ringing in your ears
or mu1ed speech, then stop listening and have your hearing checked. lhe louder the
volume, the less time required before your hearing can be a1ected. learing experts
suggest that to protect your hearing.
limit the amount of time you use earbuds or headphones at high volume
Avoid turning up the volume to block out noisy surroundings
lurn the volume down if you can't hear people speaking to you
Apple and the Lnvironment
Apple lnc. recognizes its responsibility to minimize the environmental impacts of its
operations and products.
Vore information is available on the web.
www.a|e.com/envronment
123
kegu|atory Com|ance |nformaton
PCC Com|ance Statement
lhis device complies with part 15 of the lCC rules. Operation
is sub|ect to the following two conditions. (1) lhis device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. See instructions if interference to radio or
television reception is suspected.
Radie and 7eIevisien Interference
lhis computer equipment generates, uses, and can radiate radio-
frequency energy. lf it is not installed and used properlythat
is, in strict accordance with Apple's instructionsit may cause
interference with radio and television reception.
lhis equipment has been tested and found to comply with
the limits for a Class b digital device in accordance with the
speci6cations in Part 15 of lCC rules. lhese speci6cations
are designed to provide reasonable protection against such
interference in a residential installation. lowever, there is
no guarantee that interference will not occur in a particular
installation.
ou can determine whether your computer system is causing
interference by turning it o1. lf the interference stops, it was
probably caused by the computer or one of the peripheral devices.
lf your computer system does cause interference to radio or
television reception, try to correct the interference by using one or
more of the following measures.
lurn the television or radio antenna until the interference stops.
Vove the computer to one side or the other of the television
or radio.
Vove the computer farther away from the television or radio.
Plug the computer into an outlet that is on a di1erent circuit
from the television or radio. (lhat is, make certain the computer
and the television or radio are on circuits controlled by di1erent
circuit breakers or fuses.)
lf necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came with
your Apple product. Or, consult an experienced radio/television
technician for additional suggestions.
lmortont: Changes or modi6cations to this product not
authorized by Apple lnc. could void the lVC compliance and
negate your authority to operate the product.
lhis product has demonstrated lVC compliance under conditions
that included the use of compliant peripheral devices and shielded
cables between system components. lt is important that you
use compliant peripheral devices and shielded cables (including
lthernet network cables) between system components to reduce
the possibility of causing interference to radios, television sets, and
other electronic devices.
kesoos|b|e otty (cootoct |ot |cc mottets oo|y.
Apple lnc. Corporate Compliance
1 ln6nite loop, VS 26-A
Cupertino, CA 95014
Wre|ess kado 0se
lhis device is restricted to indoor use when operating the 5.15 to
5.25 Clz frequency band.
Cet appareil doit etre utilise l'interieur.
Lxosure to kado Prequency Lnergy
lhe radiated output power of the AirPort Card in this device
is below the lCC and lU radio frequency exposure limits for
uncontrolled equipment. lhis device should be operated with a
minimum distance of at least 20 cm between the AirPort Card
antennas and a person's body and must not be colocated or
operated with any other antenna or transmitte sub|ect to the
conditions of the lCC grantr.
PCC 8|uetooth Wre|ess Com|ance
lhe antenna used with this transmitter must not be colocated or
operated in con|unction with any other antenna or transmitter
sub|ect to the conditions of the lCC Crant.
124
Canadan Com|ance Statement
lhis device complies with lndustry Canada license-exempt RSS
standard(s). Operation is sub|ect to the following two conditions.
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
Cet appareil est conforme aux normes ClR exemptes de licence
d'lndustrie Canada. le fonctionnement est soumis aux deux
conditions suivantes . (1) cet appareil ne doit pas provoquer
d'interferences et (2) cet appareil doit accepter toute interference,
y compris celles susceptibles de provoquer un fonctionnement
non souhaite de l'appareil.
8Iueteetb Industry Canada Statement
lhis Class b device meets all requirements of the Canadian
interference-causing equipment regulations.
Cet appareil numerique de la Class b respecte toutes les exigences
du Reglement sur le materiel brouilleur du Canada.
Industry Canada Statement
Complies with the Canadian lClS-003 Class b speci6cations.
Cet appareil numerique de la classe b est conforme la norme
lVb-003 du Canada. lhis device complies with RSS 210 of lndustry
Canada.
8|uetooth LuroeL0 Dec|araton of Conformty
lhis wireless device complies with the R8lll 0irective.
LuroeL0 Dec|araton of Conformty
See www.apple.com/euro/compliance.
Apple Inc. , Mac Pro

1999/5/.
esky Spolenost Apple Inc. tmto prohlauje, e tento Mac
Pro je ve shod se zkladnmi poadavky a dalmi pslunmi
ustanovenmi smrnice 1999/5/ES.
Dansk Undertegnede Apple Inc. erklrer herved, at flgende
udstyr Mac Pro overholder de vsentlige krav og vrige
relevante krav i direktiv 1999/5/EF.
Deutsch Hiermit erklrt Apple Inc., dass sich das Mac Pro in
bereinstimmung mit den grundlegenden Anforderungen und
den brigen einschlgigen Bestimmungen der Richtlinie
1999/5/EG befnden.
Eesti Kesolevaga kinnitab Apple Inc., et see Mac Pro vastab
direktiivi 1999/5/E phinuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele stetele.
English Hereby, Apple Inc. declares that this Mac Pro is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Espaol Por medio de la presente Apple Inc. declara que este
Mac Pro cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
M , Apple Inc.
Mac Pro
1999/5/.
Franais Par la prsente Apple Inc. dclare que lappareil Mac
Pro est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 1999/5/CE.
Islenska Apple Inc. lsir v hr me yfr a etta tki Mac
Pro fullngir lgmarkskrfum og rum vieigandi kvum
Evrputilskipunar 1999/5/EC.
Italiano Con la presente Apple Inc. dichiara che questo
dispositivo Mac Pro conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar o Apple Inc. deklar, ka Mac Pro ierce atbilst
Direktvas 1999/5/EK btiskajm prasbm un citiem ar to
saisttajiem noteikumiem.
Lietuvi iuo Apple Inc. deklaruoja, kad is Mac Pro atitinka
esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Magyar Alulrott, Apple Inc. nyilatkozom, hogy a Mac Pro
megfelel a vonatkoz alapvet kvetelmnyeknek s az
1999/5/EC irnyelv egyb elrsainak.
Malti Hawnhekk, Apple Inc., jiddikjara li dan Mac Pro jikkonforma
mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li
hemm fd-Dirrettiva 1999/5/EC.
125
Nederlands Hierbij verklaart Apple Inc. dat het toestel Mac Pro
in overeenstemming is met de essentile eisen en de andere
bepalingen van richtlijn 1999/5/EG.
Norsk Apple Inc. erklrer herved at dette Mac Pro-apparatet er
i samsvar med de grunnleggende kravene og vrige relevante
krav i EU-direktivet 1999/5/EF.
Polski Niniejszym Apple Inc. owiadcza, e ten Mac Pro s
zgodne z zasadniczymi wymogami oraz pozostaymi stosownymi
postanowieniami Dyrektywy 1999/5/EC.
Portugus Apple Inc. declara que este dispositivo Mac Pro
est em conformidade com os requisitos essenciais e outras
disposies da Directiva 1999/5/CE.
Romn Prin prezenta, Apple Inc. declar c acest aparat Mac
Pro este n conformitate cu cerinele eseniale i cu celelalte
prevederi relevante ale Directivei 1999/5/CE.
Slovensko Apple Inc. izjavlja, da je ta Mac Pro skladne z
bistvenimi zahtevami in ostalimi ustreznimi doloili direktive
1999/5/ES.
Slovensky Apple Inc. tmto vyhlasuje, e toto Mac Pro spa
zkladn poiadavky a vetky prslun ustanovenia Smernice
1999/5/ES.
Suomi Apple Inc. vakuuttaa tten, ett tm Mac Pro tyyppinen
laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit
koskevien direktiivin muiden ehtojen mukainen.
Svenska Hrmed intygar Apple Inc. att denna Mac Pro str i
verensstmmelse med de vsentliga egenskapskrav och vriga
relevanta bestmmelser som framgr av direktiv 1999/5/EG.
A copy of the lU 0eclaration of Conformity is available at.
www.apple.com/euro/compliance
lhis equipment can be used in the following countries.
Korea Warnng Statements
B (] _/)
0 ](B) ^/
]9/ / ^ , 5|
9/ / (l.
/9 ' /
0 (,
0 /9 / l.
= (]
Sngaore Wre|ess Certhcaton
1awan Wre|ess Statements
1awan C|ass 8 Statement
126
1aan vCC| C|ass 8 Statement
kussa
Lxterna| 0S8 Modem |nformaton
when connecting your Vac Pro to the phone line using an
external USb modem, refer to the telecommunications agency
information in the documentation that came with your modem.
LNLkG S1Ak
Com|ance
As an lllRC SlAR
partner, Apple has determined that standard

con6gurations of this product meet the lllRC SlAR
guidelines
for energy e1ciency. lhe lllRC SlAR
program is a partnership
with electronic equipment manufacturers to promote energy-
e1cient products. Reducing energy consumption of products
saves money and helps conserve valuable resources.
lhis computer is shipped with power management enabled
with the computer set to sleep after 10 minutes of user inactivity.
lo wake your computer, click the mouse or press any key on
the keyboard.
lor more information about lllRC SlAR
, visit.
www.energystar.gov
Dsosa| and kecyc|ng |nformaton
lhis symbol indicates that your product must be disposed of
properly according to local laws and regulations. when your
product reaches its end of life, contact Apple or your local
authorities to learn about recycling options.
lor information about Apple's recycling program, go to
www.apple.com/recycling.
urepean Unien: DispesaI Infermatien
lhe symbol above means that according to local laws and
regulations your product should be disposed of separately from
household waste. when this product reaches its end of life, take
it to a collection point designated by local authorities. Some
collection points accept products for free. lhe separate collection
and recycling of your product at the time of disposal will help
conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment.
7rkiye
EEE ynetmeliine (Elektrikli ve Elektronik Eyalarda Baz Zararl
Maddelerin Kullanmnn Snrlandrlmasna Dair Ynetmelik)
uygundur.
8rasiI: Infermaes sebre descarte e recicIagem
O slmbolo acima indica que este produto e/ou sua bateria
nao devem ser descartadas no lixo domestico. Quando decidir
descartar este produto e/ou sua bateria, faa-o de acordo com
as leis e diretrizes ambientais locais. Para informaoes sobre o
programa de reciclagem da Apple, pontos de coleta e telefone de
informaoes, visite www.apple.com/br/environment.
127
8attery DispesaI Infermatien
0ispose of batteries according to your local environmental laws
and guidelines.
0eutschlonJ: 0ieses Cerat enthalt batterien. bitte nicht in den
lausmull werfen. lntsorgen Sie dieses Cerat am lnde seines
lebenszyklus entsprechend der mageblichen gesetzlichen
Regelungen.
NeJerlonJs: Cebruikte batteri|en kunnen worden ingeleverd bi| de
chemokar of in een speciale batteri|container voor klein chemisch
afval (kca) worden gedeponeerd.
1awan 8attery Statement
Chnese 8attery Statement
Lookng for SomethngI
130 Looking for Something!
A
adapter
Apple Vini 0isplayPort to
vCA Adapter 14
0vl to A0C 14
0vl to vCA 14
AirPort lxtreme
about 35
speci6cations 109
analog audio
line in 31
line out 31
speci6cations 110
AppleCare Service and
Support 100
Apple lardware lest 91, 100
Apple Keyboard 26
Apple Vagic Vouse 17, 98
applications
force quit 83, 85
freezing 85
Vac OS \ Utilities 86
Vigration Assistant 18
problems 85
audio speci6cations 110
8
batteries, wireless mouse 98
battery 33
internal backup battery 33
replacing 79
speci6cations 112
blinking question mark 21
bluetooth
about 35
speci6cations 109
brightness keys 27
burning a C0 or 0v0 35
C
Caps lock key 27
C0-Rw 107
chair 120
changing
System Preferences 20, 35
the desktop 20
cleaning 117
computer 117
display 117
computer disposal 126
computer doesn't turn on 84
connecting
display 13
lthernet cable 15
keyboard cable 16
controls
brightness 27
media e|ect 27
mute 27
volume 27
D
desktop, customizing 20
dimensions 113
0lVVs
installing 43
location 33, 58
speci6cations 104, 105
discharging static 40
disconnecting the power 116
0isk Utility 88
display
modes 106
ports 30
precautions 116
disposal of
batteries 127
computer 126
0ock 34
double-wide PCl lxpress
graphics slot 33
|ndex
downloading software 92
0v0 107
0vl display port 31
environmental impact 122

ergonomics 120
lscape key 27
lthernet
maximizing performance 99
ports 29
speci6cations 108
expansion cards 112
external USb modem 25, 29
I
l1 to l19 function keys 27
linder 34
lirewire
connections 35
devices 112
ports 29
speci6cations 112
lorce Quit 85, 95
frozen application 95
function keys 27
C
general maintenance 117
graphics card 105
H
hand position 120
hard disk drive 33
headphone |ack 24, 25
speci6cations 111
lelp Center 34
I
ilife applications 35
installing
backup battery 79
0lVVs 43
equal-size 0lVVs 49
full-length PCl cards 76
hard disk drives 62
internal drives 61
memory 45
PCl lxpress Cards 74
lnternet connection 95
internet problems 95
ilunes Store 19
1
1l0lC speci6cation 43
k
keyboard
connecting 16
ergonomics 120
extension cable 16
features 26
function keys 27
wireless 17
keys
brightness 27
Caps lock 27
lscape key 27
function 27
media 27
Vedia l|ect 27
Vute 27
volume 27
L
latch 29
locking latch 29
M
Vac OS \
information about 34
keeping up to date 92
Vac OS \ Utilities
application 86
Vac OS \ Utilities pane 87
Vagic Vouse 17, 98
maintenance 117
maximizing lthernet
performance 99
Vedia l|ect key 27
media keys 27
memory
installing 43
location 33
speci6cations 104
memory slots 33
Vemory Slot Utility 49, 59
Vigration Assistant 18
Vini 0isplayPort 31
modem
cable 29
0Sl 29
external USb 25, 29
mouse
connecting 25
ergonomics 120
replacing batteries 98
setting up 17
Vute key 27
N
network
connections 97
diagnostics 96
no image on screen 93
D
online resources 100
opening your Vac Pro 39
operating environment 113
optical digital audio
ports 31
speci6cations 109
optical drive
about 25
installing 68
speci6cations 107
P
PCl lxpress cards 31, 33
installing 74
speci6cations 106
PCl lxpress lxpansion
speci6cations 106
peripheral
connections 108
ports
analog audio in 31
analog audio out 31
display 31
0vl display 31
lthernet 29
lirewire 25, 29
Vini 0isplayPort 31
optical digital audio in 31
optical digital audio out 31
USb 25, 27, 29
power
button 18
power cord 12
power requirements
cards 112
USb devices 112
power socket 29
power supply
speci6cations 112
problems. 5ee troubleshooting
processor speci6cation 104
question mark, blinking 21

R
RAV
installing 43
location 33
speci6cations 105
reinstalling Vac OS \ 89
reinstalling software 83
repairing a disk 88
replacing batteries 97, 98
reset the PRAV 84
restoring information 89
restoring your computer 90
S
safety information 116
SAlA hard disk 61, 106
screen
freezes 95
setting brightness 27
Serial AlA hard disk drives
installing 61
speci6cations 106
serial number location 102
service and support
information 100
setting up 11
Setup Assistant 18
shutting o1 power 11, 25, 41
sleep 21, 25
software
updating 92
Software Update 92
solid state drive (SS0) 65
speci6cations
AirPort lxtreme 109
analog audio 110
battery 112
bluetooth 109
dimensions 113
lthernet 108
external microphone 111
6nding 104
lirewire 108
graphics card 105
headphone |ack 110
memory 104
operating environment 113
optical digital audio 109
optical drive 107
PCl lxpress 106
power requirements 112
power supply 112
processor 104
RAV 105
storage 106
Super0rive 107
USb 108
video display 106
static, discharging 40
status light 25
ashes 85
stopping an application 85
Super0rive
about 25, 33
replacing 68
speci6cations 107
system clock 112
System lnformation 35, 102
System Preferences 35
customizing the desktop 20
7
telephone support 101
troubleshooting
AppleCare 100
Apple lardware lest 91
applications 85
connecting to the
lnternet 95
0Sl modem 96
lorce Quit 83
internet connection 95
network connection 97
PPPol connection 96
service and support
information 99
status light ashes 85
unable to e|ect a disc 84
typing position 120
U
U0lVVs 43
unable to e|ect a disc 84
updating software 92
USb
connections 27
devices 108
keyboard and mouse
connecting 16
USb 2.0 ports 27, 29
V
volume keys 27
W
wireless
AirPort technology 35
bluetooth technology 35
keyboard 17
mouse 17
K Apple lnc.
2011 Apple lnc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole
or in part, without the written consent of Apple.
lvery e1ort has been made to ensure that the information in
this manual is accurate. Apple is not responsible for printing or
clerical errors.
lhe Apple logo is a trademark of Apple lnc., registered in the U.S.
and other countries. Use of the "keyboard' Apple logo (Option-
Shift-K) for commercial purposes without the prior written consent
of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Apple
1 ln6nite loop
Cupertino, CA 95014
408-996-1010
www.apple.com
Apple, the Apple logo, AirPort, AirPort lxtreme, Apple Cinema
0isplay, linder, lirewire, Carageband, life, iVovie, iPhone, iPhoto,
iPod, ilunes, Keynote, Vac, Vac OS, Safari, Spaces, Super0rive,
lime Capsule, and lime Vachine are trademarks of Apple lnc.,
registered in the U.S. and other countries.
lhe lirewire logo and iPad are trademarks of Apple lnc.
AppleCare, Apple Store, and ilunes Store are service marks of
Apple lnc., registered in the U.S. and other countries.
App Store is a service mark of Apple lnc.
lntel, lntel Core, and \eon are trademarks of lntel Corp. in the U.S.
and other countries.
lhe bluetooth word mark and logos are registered trademarks
owned by bluetooth SlC, lnc. and any use of such marks by
Apple lnc. is under license.
lhis product includes software developed by the University of
California, berkeley, lreebS0, lnc., lhe letbS0 loundation, lnc.,
and their respective contributors.
lllRC SlAR is a U.S. registered trademark.
Other company and product names mentioned herein are
trademarks of their respective companies. Vention of third-party
products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. Apple assumes
no responsibility with regard to the performance or use of these
products.
Vanufactured under license from 0olby laboratories. "0olby,'
"Pro logic,' and the double-0 symbol are trademarks of 0olby
laboratories. Con6dential Unpublished works, 1992-1997 0olby
laboratories, lnc. All rights reserved.
Simultaneously published in the United States and Canada.

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Mac Pro Mid 2010 UG

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Congratu|atons, you and your Mac Pro

were made for each other.

Mute key (P10)

Meda keys (P7, P8, P9)

31 Chater 2 Life with our Mac Pro

Dv| ds|ay ort (dua|-|nk)

partner, Apple has determined that standard

environmental impact 122

question mark, blinking 21

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